Service-Level Objective Contracts

Service-Level Objectives (SLO)
UK

The following table provides summary statistics for contract job vacancies with a requirement for Service-Level Objective skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service-Level Objective over the 6 months to 3 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 Jun 2024
Same period 2023 Same period 2022
Rank 572 647 774
Rank change year-on-year +75 +127 -59
Contract jobs citing Service-Level Objective 15 42 77
As % of all contract jobs advertised in the UK 0.035% 0.075% 0.087%
As % of the Processes & Methodologies category 0.041% 0.083% 0.096%
Number of daily rates quoted 9 28 57
10th Percentile £411 £453 £429
25th Percentile £513 £484 £538
Median daily rate (50th Percentile) £623 £560 £700
Median % change year-on-year +11.16% -20.00% +27.27%
75th Percentile £634 £691 £750
90th Percentile - £711 £775
UK excluding London median daily rate £623 £500 £550
% change year-on-year +24.50% -9.09% +29.41%
Number of hourly rates quoted 1 0 0
10th Percentile - - -
25th Percentile £66.25 - -
Median hourly rate £67.50 - -
75th Percentile £68.75 - -
90th Percentile - - -
UK excluding London median hourly rate £67.50 - -

All Process and Methodology Skills
UK

Service-Level Objective is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 36,603 50,558 80,022
As % of all contract IT jobs advertised in the UK 85.40% 89.70% 90.64%
Number of daily rates quoted 23,483 35,017 56,266
10th Percentile £300 £325 £350
25th Percentile £413 £438 £433
Median daily rate (50th Percentile) £525 £550 £538
Median % change year-on-year -4.55% +2.33% +7.50%
75th Percentile £638 £650 £644
90th Percentile £750 £750 £738
UK excluding London median daily rate £500 £500 £488
% change year-on-year - +2.56% +8.33%
Number of hourly rates quoted 2,521 1,671 1,882
10th Percentile £12.75 £10.63 £12.50
25th Percentile £16.00 £15.57 £15.50
Median hourly rate £36.50 £36.00 £25.68
Median % change year-on-year +1.39% +40.19% +10.45%
75th Percentile £60.75 £65.00 £50.00
90th Percentile £72.50 £75.00 £65.00
UK excluding London median hourly rate £38.12 £35.00 £20.00
% change year-on-year +8.91% +75.00% -4.76%

Service-Level Objective
Job Vacancy Trend

Job postings citing Service-Level Objective as a proportion of all IT jobs advertised.

Job vacancy trend for Service-Level Objective in the UK

Service-Level Objective
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Service-Level Objective.

Daily rate trend for Service-Level Objective in the UK

Service-Level Objective
Daily Rate Histogram

Daily rate distribution for jobs citing Service-Level Objective over the 6 months to 3 June 2024.

Daily rate histogram for Service-Level Objective in the UK

Service-Level Objective
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Service-Level Objective.

Hourly rate trend for Service-Level Objective in the UK

Service-Level Objective
Top 7 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service-Level Objective within the UK over the 6 months to 3 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +47 9 £623 +24.50% 8
England +62 8 £550 +2.33% 13
Scotland - 7 £623 - 1
London +77 6 £575 -8.00% 5
Work from Home +102 2 £525 -6.25% 8
North of England +28 2 £525 +20.00% 4
North West +11 2 £525 +20.00% 2

Service-Level Objective
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.67%) Apache Spark
Cloud Services
1 11 (73.33%) AWS
2 5 (33.33%) Amazon EKS
2 5 (33.33%) OpenShift
3 1 (6.67%) Azure
3 1 (6.67%) Azure AKS
3 1 (6.67%) Azure DevOps
Communications & Networking
1 5 (33.33%) Firewall
2 1 (6.67%) DNS
2 1 (6.67%) Network Security
Database & Business Intelligence
1 2 (13.33%) PostgreSQL
2 1 (6.67%) Apache Cassandra
2 1 (6.67%) Azure SQL Database
2 1 (6.67%) Hadoop
2 1 (6.67%) HBase
2 1 (6.67%) MySQL
2 1 (6.67%) Relational Database
2 1 (6.67%) SQL Server
Development Applications
1 11 (73.33%) Jenkins
2 5 (33.33%) Git
2 5 (33.33%) Gradle
2 5 (33.33%) Maven
3 2 (13.33%) Artifactory
General
1 2 (13.33%) Social Skills
2 1 (6.67%) Public Sector
Job Titles
1 6 (40.00%) Senior
2 5 (33.33%) Site Engineer
2 5 (33.33%) Site Manager
2 5 (33.33%) Site Reliability Engineer
2 5 (33.33%) Site Reliability Manager
3 1 (6.67%) Architect
3 1 (6.67%) Azure DevOps Engineer
3 1 (6.67%) Azure Engineer
3 1 (6.67%) Data Engineer
3 1 (6.67%) DevOps Engineer
3 1 (6.67%) Linux Engineer
3 1 (6.67%) Senior Data Engineer
Libraries, Frameworks & Software Standards
1 6 (40.00%) Elastic Stack
2 2 (13.33%) REST
3 1 (6.67%) Kafka
Miscellaneous
1 12 (80.00%) Cloud Native
2 6 (40.00%) Distributed Computing
2 6 (40.00%) Distributed Systems
Operating Systems
1 7 (46.67%) Linux
2 5 (33.33%) Unix
2 5 (33.33%) Windows
Processes & Methodologies
1 13 (86.67%) Site Reliability Engineering
2 10 (66.67%) Problem-Solving
3 9 (60.00%) Observability
4 7 (46.67%) DevOps
5 6 (40.00%) Agile
5 6 (40.00%) Systems Engineering
6 5 (33.33%) Application Security
6 5 (33.33%) CI/CD
6 5 (33.33%) Continuous Integration
6 5 (33.33%) Deployment Automation
6 5 (33.33%) Infrastructure Engineering
6 5 (33.33%) OWASP
6 5 (33.33%) Root Cause Analysis
7 3 (20.00%) Task Automation
8 2 (13.33%) Load Balancing
8 2 (13.33%) Problem Management
8 2 (13.33%) Software Distribution
8 2 (13.33%) Technical Debt
9 1 (6.67%) Data Integration
9 1 (6.67%) TOGAF
Programming Languages
1 15 (100.00%) Python
2 8 (53.33%) Java
3 6 (40.00%) Go
4 5 (33.33%) Bash
4 5 (33.33%) Groovy
4 5 (33.33%) Ruby
4 5 (33.33%) Shell Script
5 3 (20.00%) SQL
6 1 (6.67%) Perl
6 1 (6.67%) PowerShell
6 1 (6.67%) Scala
Qualifications
1 1 (6.67%) Security Cleared
Quality Assurance & Compliance
1 1 (6.67%) Data Quality
System Software
1 6 (40.00%) Docker
Systems Management
1 11 (73.33%) Terraform
2 8 (53.33%) Kubernetes
3 6 (40.00%) Opsgenie
4 5 (33.33%) Ansible
5 2 (13.33%) Grafana
5 2 (13.33%) Prometheus
Vendors
1 8 (53.33%) Splunk
2 6 (40.00%) Dynatrace
2 6 (40.00%) New Relic
2 6 (40.00%) PagerDuty
3 5 (33.33%) Adobe
3 5 (33.33%) Salesforce
3 5 (33.33%) SAP
4 1 (6.67%) Microsoft