IT Support Jobs in the South East

IT Support
England > South East

The median IT Support salary in the South East is £29,500 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 60 139 185
Rank change year-on-year +79 +46 -8
Permanent jobs requiring an IT Support 672 321 431
As % of all permanent jobs advertised in the South East 3.77% 2.33% 2.09%
As % of the Job Titles category 4.01% 2.59% 2.17%
Number of salaries quoted 610 193 394
10th Percentile £21,000 £23,250 £20,700
25th Percentile £25,000 £25,750 £23,500
Median annual salary (50th Percentile) £29,500 £29,714 £28,000
Median % change year-on-year -0.72% +6.12% -
75th Percentile £37,250 £35,000 £33,750
90th Percentile £43,750 £43,750 £43,600
England median annual salary £29,000 £31,500 £29,500
% change year-on-year -7.94% +6.78% +1.72%

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 16,769 12,374 19,894
% of permanent jobs with a recognized job title 94.15% 89.99% 96.32%
Number of salaries quoted 11,915 7,936 12,370
10th Percentile £27,750 £30,000 £30,000
25th Percentile £36,250 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

IT Support
Job Vacancy Trend in the South East

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for IT Support in the South East

IT Support
Salary Trend in the South East

3-month moving average salary quoted in jobs citing IT Support in the South East.

Salary trend for IT Support in the South East

IT Support
Salary Histogram in the South East

Salary distribution for jobs citing IT Support in the South East over the 6 months to 1 June 2024.

Salary histogram for IT Support in the South East

IT Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South East region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +63 272 £31,750 -0.78% 23
Oxfordshire +65 131 £33,250 +5.56% 7
Hampshire +13 128 £29,000 +9.43% 21
Berkshire +14 80 £27,000 -5.26% 10
Surrey +33 73 £32,500 +3.17% 15
East Sussex +52 67 £25,000 -28.57% 4
Buckinghamshire +6 61 £27,500 -15.38% 6
Kent -5 61 £25,000 -5.66% 11
West Sussex +71 52 £30,000 +1.69% 18
Sussex - 9 £22,000 - 1
Middlesex - 7 £27,500 -
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 1 June 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring IT Support in the job title.

1 364 (54.17%) Microsoft 365
2 332 (49.40%) Windows
3 325 (48.36%) Microsoft
4 234 (34.82%) Customer Service
5 208 (30.95%) Active Directory
6 205 (30.51%) Social Skills
7 159 (23.66%) Azure
8 151 (22.47%) Problem-Solving
9 150 (22.32%) Windows Server
10 142 (21.13%) Firewall
11 131 (19.49%) Microsoft Office
12 107 (15.92%) Windows 10
13 103 (15.33%) Microsoft Exchange
14 83 (12.35%) Degree
15 79 (11.76%) VMware
15 79 (11.76%) SQL
16 70 (10.42%) SharePoint
17 67 (9.97%) ITIL
18 59 (8.78%) VMware Infrastructure
19 56 (8.33%) Cisco
19 56 (8.33%) DNS
20 54 (8.04%) TCP/IP
21 52 (7.74%) Entra ID
22 51 (7.59%) Cybersecurity
23 49 (7.29%) Driving Licence
24 47 (6.99%) VPN
24 47 (6.99%) Hyper-V
25 46 (6.85%) Citrix
25 46 (6.85%) Service Delivery
26 43 (6.40%) DHCP

IT Support Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 103 (15.33%) Microsoft Exchange
2 70 (10.42%) SharePoint
3 6 (0.89%) Exchange Server 2000
4 5 (0.74%) IIS
5 3 (0.45%) Exchange Server 2013
6 1 (0.15%) Apache
6 1 (0.15%) Confluence
6 1 (0.15%) Tomcat
Applications
1 131 (19.49%) Microsoft Office
2 42 (6.25%) Microsoft Excel
3 3 (0.45%) Spreadsheet
4 1 (0.15%) Microsoft PowerPoint
Business Applications
1 5 (0.74%) Dynamics CRM
1 5 (0.74%) Dynamics GP
1 5 (0.74%) Sage X3
Cloud Services
1 364 (54.17%) Microsoft 365
2 159 (23.66%) Azure
3 52 (7.74%) Entra ID
4 30 (4.46%) OneDrive
5 23 (3.42%) AWS
6 18 (2.68%) Mimecast
7 9 (1.34%) WhatsApp
8 6 (0.89%) Dynamics 365
8 6 (0.89%) Google Workspace
9 5 (0.74%) iTunes
10 4 (0.60%) Power Platform
11 2 (0.30%) IaaS
11 2 (0.30%) PaaS
11 2 (0.30%) Power Automate
11 2 (0.30%) SaaS
12 1 (0.15%) Cloud Computing
Communications & Networking
1 142 (21.13%) Firewall
2 56 (8.33%) DNS
3 54 (8.04%) TCP/IP
4 47 (6.99%) VPN
5 43 (6.40%) DHCP
6 39 (5.80%) Wireless
7 38 (5.65%) Wi-Fi
8 34 (5.06%) VLAN
9 31 (4.61%) VoIP
10 16 (2.38%) WAN
11 15 (2.23%) SAN
12 13 (1.93%) Unified Communications
13 12 (1.79%) LAN
13 12 (1.79%) SSL
14 11 (1.64%) NAS
15 10 (1.49%) Network Security
15 10 (1.49%) Remote Desktop
16 8 (1.19%) FTP
17 6 (0.89%) SD-WAN
18 5 (0.74%) Structured Cabling
Database & Business Intelligence
1 40 (5.95%) SQL Server
2 9 (1.34%) MySQL
3 4 (0.60%) Power BI
4 1 (0.15%) Oracle Database
4 1 (0.15%) SQL Server Integration Services
Development Applications
1 8 (1.19%) JIRA
2 2 (0.30%) Hudson
3 1 (0.15%) Jenkins
General
1 205 (30.51%) Social Skills
2 33 (4.91%) Finance
3 32 (4.76%) Law
4 27 (4.02%) Analytical Skills
5 23 (3.42%) Inclusion and Diversity
6 20 (2.98%) Legal
6 20 (2.98%) Telecoms
7 17 (2.53%) Documentation Skills
8 12 (1.79%) Games
9 11 (1.64%) Back Office
10 10 (1.49%) Manufacturing
10 10 (1.49%) Organisational Skills
11 8 (1.19%) Automotive
11 8 (1.19%) Retail
12 7 (1.04%) German Language
13 6 (0.89%) Marketing
14 5 (0.74%) Public Sector
15 4 (0.60%) Advertising
15 4 (0.60%) Pharmaceutical
16 3 (0.45%) Multimedia
Libraries, Frameworks & Software Standards
1 5 (0.74%) .NET
1 5 (0.74%) Kafka
2 3 (0.45%) EDI
2 3 (0.45%) React
3 2 (0.30%) Software Packaging
4 1 (0.15%) LAMP
4 1 (0.15%) LDAP
Miscellaneous
1 49 (7.29%) Driving Licence
2 20 (2.98%) Replication
2 20 (2.98%) Self-Motivation
3 17 (2.53%) Management Information System
4 16 (2.38%) Onboarding
5 9 (1.34%) CCTV
6 7 (1.04%) Smartphone
7 5 (0.74%) Client/Server
7 5 (0.74%) Educational Technology
7 5 (0.74%) Low-Code
8 4 (0.60%) Analytical Mindset
8 4 (0.60%) Data Centre
8 4 (0.60%) Distributed Computing
8 4 (0.60%) IPTV
8 4 (0.60%) Life Science
8 4 (0.60%) Video Conferencing
9 3 (0.45%) Apple TV
10 2 (0.30%) Grid Computing
10 2 (0.30%) Renewable Energy
11 1 (0.15%) Clustering
Operating Systems
1 332 (49.40%) Windows
2 150 (22.32%) Windows Server
3 107 (15.92%) Windows 10
4 34 (5.06%) Linux
5 27 (4.02%) Android
6 26 (3.87%) Windows Server 2016
6 26 (3.87%) Windows Server 2019
7 21 (3.13%) Apple iOS
8 16 (2.38%) Mac OS
9 10 (1.49%) Windows Server 2012
10 8 (1.19%) Windows Server 2008
11 7 (1.04%) Windows 7
12 6 (0.89%) Mac OS X
13 5 (0.74%) Red Hat Enterprise Linux
14 3 (0.45%) Unix
15 2 (0.30%) Ubuntu
15 2 (0.30%) Windows Mobile
15 2 (0.30%) Windows Server 2003
Processes & Methodologies
1 234 (34.82%) Customer Service
2 151 (22.47%) Problem-Solving
3 67 (9.97%) ITIL
4 51 (7.59%) Cybersecurity
5 46 (6.85%) Service Delivery
6 37 (5.51%) Infrastructure Engineering
7 34 (5.06%) Mathematics
8 29 (4.32%) Change Control
9 28 (4.17%) Incident Management
10 26 (3.87%) Agile
11 25 (3.72%) Time Management
12 23 (3.42%) Asset Management
13 21 (3.13%) ERP
13 21 (3.13%) Service Management
14 19 (2.83%) Remote Monitoring and Management
15 18 (2.68%) Change Management
15 18 (2.68%) Multi-Factor Authentication
15 18 (2.68%) Problem Management
15 18 (2.68%) Project Management
16 17 (2.53%) ITSM
Programming Languages
1 79 (11.76%) SQL
2 20 (2.98%) PowerShell
3 5 (0.74%) Python
4 4 (0.60%) Bash
5 2 (0.30%) C#
6 1 (0.15%) C
6 1 (0.15%) COBOL
6 1 (0.15%) PHP
Qualifications
1 83 (12.35%) Degree
2 35 (5.21%) CCNA
2 35 (5.21%) Cisco Certification
3 29 (4.32%) Microsoft Certification
4 20 (2.98%) Network+ Certification
5 15 (2.23%) MCSE
6 13 (1.93%) ITIL Foundation Certificate
7 10 (1.49%) Azure Certification
8 7 (1.04%) A+ Certification
8 7 (1.04%) DV Cleared
8 7 (1.04%) NVQ Level 3
8 7 (1.04%) Security Cleared
9 6 (0.89%) DBS Check
10 5 (0.74%) AWS Certification
11 4 (0.60%) MCSA
12 3 (0.45%) Master's Degree
12 3 (0.45%) MCP
13 2 (0.30%) BPSS Clearance
13 2 (0.30%) CompTIA Security+
13 2 (0.30%) Computer Science Degree
Quality Assurance & Compliance
1 38 (5.65%) SLA
2 9 (1.34%) GDPR
2 9 (1.34%) QA
3 4 (0.60%) ISO/IEC 27001
4 2 (0.30%) Cyber Essentials
4 2 (0.30%) NIST
4 2 (0.30%) PMO
5 1 (0.15%) Cyber Essentials PLUS
5 1 (0.15%) ISO 14001
5 1 (0.15%) ISO 9001
System Software
1 208 (30.95%) Active Directory
2 59 (8.78%) VMware Infrastructure
3 47 (6.99%) Hyper-V
4 12 (1.79%) Virtual Desktop
5 7 (1.04%) Docker
6 2 (0.30%) Citrix Hypervisor
6 2 (0.30%) vSphere
7 1 (0.15%) NFS
7 1 (0.15%) Virtual Servers
7 1 (0.15%) XenApp
Systems Management
1 39 (5.80%) Microsoft Intune
2 13 (1.93%) Cisco CUCM
2 13 (1.93%) ServiceCenter
3 11 (1.64%) SCCM
4 6 (0.89%) Kubernetes
5 5 (0.74%) WSUS
6 2 (0.30%) NetCrunch
7 1 (0.15%) Backup Exec
7 1 (0.15%) Failover Clustering
7 1 (0.15%) FortiGate
7 1 (0.15%) Jamf Pro
Vendors
1 325 (48.36%) Microsoft
2 79 (11.76%) VMware
3 56 (8.33%) Cisco
4 46 (6.85%) Citrix
5 40 (5.95%) Veeam
6 36 (5.36%) Apple
7 22 (3.27%) Barracuda Networks
8 21 (3.13%) Sophos
9 19 (2.83%) Palo Alto
10 18 (2.68%) Google
10 18 (2.68%) HP
11 14 (2.08%) Aruba
11 14 (2.08%) Draytek
11 14 (2.08%) Fortinet
11 14 (2.08%) Meraki
12 11 (1.64%) ConnectWise
13 9 (1.34%) Dell
14 8 (1.19%) Sage
15 7 (1.04%) Bloomberg
16 6 (0.89%) SAP