Desktop Support Analyst Jobs

Desktop Support Analyst
UK

The median Desktop Support Analyst salary in the UK is £40,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 882 830 1077
Rank change year-on-year -52 +247 -180
Permanent jobs requiring a Desktop Support Analyst 22 89 186
As % of all permanent jobs advertised in the UK 0.020% 0.096% 0.11%
As % of the Job Titles category 0.021% 0.11% 0.11%
Number of salaries quoted 18 64 148
10th Percentile £28,250 £25,225 £24,750
25th Percentile £33,245 £26,750 £27,063
Median annual salary (50th Percentile) £40,000 £33,722 £33,000
Median % change year-on-year +18.62% +2.19% +3.13%
75th Percentile £47,188 £38,500 £38,750
90th Percentile £51,300 £48,500 £47,500
UK excluding London median annual salary £30,000 £28,500 £27,500
% change year-on-year +5.26% +3.64% -11.29%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 104,121 84,323 165,675
% of permanent jobs with a recognized job title 94.77% 91.19% 95.89%
Number of salaries quoted 73,469 54,972 85,174
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,603 £45,000 £42,750
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,519 £50,296
% change year-on-year -6.58% +6.41% +5.89%

Desktop Support Analyst
Job Vacancy Trend

Job postings that featured Desktop Support Analyst in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Desktop Support Analyst in the UK

Desktop Support Analyst
Salary Trend

3-month moving average salary quoted in jobs citing Desktop Support Analyst.

Salary trend for Desktop Support Analyst in the UK

Desktop Support Analyst
Salary Histogram

Salary distribution for jobs citing Desktop Support Analyst over the 6 months to 12 June 2024.

Salary histogram for Desktop Support Analyst in the UK

Desktop Support Analyst
Top 10 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Analyst within the UK over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -35 22 £40,000 +19.60% 3
London +51 14 £45,000 +25.87% 1
UK excluding London -75 8 £30,000 +5.26% 2
South West -42 3 £42,500 +39.34%
Work from Home +14 2 £41,250 +15.38%
North of England +4 2 £30,000 +20.00% 2
North West -27 2 £30,000 +20.00% 2
East Midlands -30 2 £29,500 +3.51%
Midlands -40 2 £29,500 +3.51%
South East -32 1 £30,000 +16.50%

Desktop Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 12 June 2024, Desktop Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Desktop Support Analyst in the job title.

1 16 (72.73%) Microsoft 365
2 12 (54.55%) Customer Service
3 11 (50.00%) Windows
4 10 (45.45%) Microsoft
4 10 (45.45%) Active Directory
5 9 (40.91%) ITIL
5 9 (40.91%) ITSM
6 8 (36.36%) Microsoft Office
7 7 (31.82%) TCP/IP
7 7 (31.82%) Social Skills
7 7 (31.82%) Microsoft Intune
8 6 (27.27%) Azure
8 6 (27.27%) Finance
9 5 (22.73%) Video Conferencing
9 5 (22.73%) Windows 10
10 4 (18.18%) Mac OS
10 4 (18.18%) Legal
10 4 (18.18%) Asset Management
10 4 (18.18%) Service Management
10 4 (18.18%) Service Delivery
10 4 (18.18%) SharePoint
11 3 (13.64%) Microsoft Exchange
11 3 (13.64%) DNS
11 3 (13.64%) DHCP
11 3 (13.64%) Front Office
11 3 (13.64%) SCCM
11 3 (13.64%) Degree
11 3 (13.64%) Problem-Solving
11 3 (13.64%) OneDrive
12 2 (9.09%) iPad

Desktop Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (18.18%) SharePoint
2 3 (13.64%) Microsoft Exchange
Applications
1 8 (36.36%) Microsoft Office
2 2 (9.09%) Microsoft Excel
3 1 (4.55%) Microsoft PowerPoint
Cloud Services
1 16 (72.73%) Microsoft 365
2 6 (27.27%) Azure
3 3 (13.64%) OneDrive
4 2 (9.09%) Entra ID
5 1 (4.55%) Mimecast
5 1 (4.55%) PaaS
5 1 (4.55%) SaaS
5 1 (4.55%) WhatsApp
Communications & Networking
1 7 (31.82%) TCP/IP
2 3 (13.64%) DHCP
2 3 (13.64%) DNS
3 1 (4.55%) Cisco IOS
3 1 (4.55%) VoIP
3 1 (4.55%) Wireless
Development Applications
1 1 (4.55%) JIRA
General
1 7 (31.82%) Social Skills
2 6 (27.27%) Finance
3 4 (18.18%) Legal
4 3 (13.64%) Front Office
5 2 (9.09%) Local Government
6 1 (4.55%) Analytical Skills
6 1 (4.55%) Banking
6 1 (4.55%) Financial Institution
6 1 (4.55%) Law
6 1 (4.55%) Telecoms
Miscellaneous
1 5 (22.73%) Video Conferencing
2 2 (9.09%) Hedge funds
2 2 (9.09%) iPad
2 2 (9.09%) iPhone
3 1 (4.55%) Blackberry
3 1 (4.55%) Management Information System
3 1 (4.55%) Onboarding
3 1 (4.55%) Smartphone
Operating Systems
1 11 (50.00%) Windows
2 5 (22.73%) Windows 10
3 4 (18.18%) Mac OS
4 2 (9.09%) Android
4 2 (9.09%) Apple iOS
5 1 (4.55%) Windows 7
5 1 (4.55%) Windows Server
5 1 (4.55%) Windows Server 2012
Processes & Methodologies
1 12 (54.55%) Customer Service
2 9 (40.91%) ITIL
2 9 (40.91%) ITSM
3 4 (18.18%) Asset Management
3 4 (18.18%) Service Delivery
3 4 (18.18%) Service Management
4 3 (13.64%) Problem-Solving
5 2 (9.09%) Agile
5 2 (9.09%) Break/Fix
5 2 (9.09%) Collaborative Culture
5 2 (9.09%) Cybersecurity
5 2 (9.09%) Investment Management
5 2 (9.09%) Mobile Device Management
5 2 (9.09%) Software Asset Management
6 1 (4.55%) Continuous Improvement
6 1 (4.55%) Data Management
6 1 (4.55%) Document Management
6 1 (4.55%) Identity Management
6 1 (4.55%) Roadmaps
6 1 (4.55%) User Experience
Programming Languages
1 1 (4.55%) PowerShell
Qualifications
1 3 (13.64%) Degree
2 2 (9.09%) Security Cleared
3 1 (4.55%) A+ Certification
System Software
1 10 (45.45%) Active Directory
2 2 (9.09%) VMware Infrastructure
3 1 (4.55%) VMware ESXi
3 1 (4.55%) vSphere
3 1 (4.55%) XenApp
3 1 (4.55%) XenDesktop
Systems Management
1 7 (31.82%) Microsoft Intune
2 3 (13.64%) SCCM
3 1 (4.55%) Cisco CUCM
3 1 (4.55%) Jamf Pro
3 1 (4.55%) McAfee ePO
3 1 (4.55%) NetBackup
3 1 (4.55%) Norton AntiVirus
3 1 (4.55%) Single Sign-On
3 1 (4.55%) Symantec Enterprise Vault
3 1 (4.55%) vCenter Server
3 1 (4.55%) WSUS
Vendors
1 10 (45.45%) Microsoft
2 2 (9.09%) Bloomberg
2 2 (9.09%) Citrix
2 2 (9.09%) ServiceNow
2 2 (9.09%) VMware
3 1 (4.55%) Altiris
3 1 (4.55%) Cisco
3 1 (4.55%) Ivanti
3 1 (4.55%) McAfee
3 1 (4.55%) Reuters
3 1 (4.55%) RightFax
3 1 (4.55%) Symantec