IT Support Manager Jobs

IT Support Manager
UK

The median IT Support Manager salary in the UK is £45,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 832 852 1129
Rank change year-on-year +20 +277 -223
Permanent jobs requiring an IT Support Manager 72 67 134
As % of all permanent jobs advertised in the UK 0.066% 0.072% 0.078%
As % of the Job Titles category 0.069% 0.079% 0.081%
Number of salaries quoted 67 60 110
10th Percentile £33,850 £31,000 £38,000
25th Percentile £40,000 £44,063 £46,000
Median annual salary (50th Percentile) £45,000 £55,000 £50,000
Median % change year-on-year -18.18% +10.00% +17.65%
75th Percentile £52,500 £73,750 £70,000
90th Percentile £57,500 £75,250 -
UK excluding London median annual salary £42,500 £55,000 £47,500
% change year-on-year -22.73% +15.79% +18.75%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 104,121 84,323 165,675
% of permanent jobs with a recognized job title 94.77% 91.19% 95.89%
Number of salaries quoted 73,469 54,972 85,174
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,603 £45,000 £42,750
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,519 £50,296
% change year-on-year -6.58% +6.41% +5.89%

IT Support Manager
Job Vacancy Trend

Job postings that featured IT Support Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Manager in the UK

IT Support Manager
Salary Trend

3-month moving average salary quoted in jobs citing IT Support Manager.

Salary trend for IT Support Manager in the UK

IT Support Manager
Salary Histogram

Salary distribution for jobs citing IT Support Manager over the 6 months to 12 June 2024.

Salary histogram for IT Support Manager in the UK

IT Support Manager
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Manager within the UK over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +34 62 £43,000 -21.82% 6
UK excluding London -52 52 £42,500 -22.73% 6
London +95 19 £45,000 -25.00%
North of England +18 19 £38,500 -45.00% 2
Work from Home +30 14 £45,000 -37.93% 4
North West -13 11 £42,500 -22.73% 1
Midlands -30 9 £37,500 +13.64% 2
Scotland -64 8 £45,000 +5.88%
Yorkshire +65 6 £35,250 -51.38% 1
South East -31 6 £50,000 -9.09%
West Midlands -7 5 £35,000 +6.06% 2
East of England -19 5 £60,000 +91.24% 2
South West -42 4 £47,500 +25.00%
East Midlands - 4 £43,999 -
North East -19 2 £36,128 -24.12%
Wales +11 1 £55,000 -24.14%

IT Support Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 12 June 2024, IT Support Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring IT Support Manager in the job title.

1 33 (45.83%) Microsoft
2 27 (37.50%) Service Delivery
3 20 (27.78%) Service Management
4 17 (23.61%) ITSM
4 17 (23.61%) Azure
5 15 (20.83%) Active Directory
6 14 (19.44%) Windows
6 14 (19.44%) Microsoft 365
6 14 (19.44%) Project Delivery
7 13 (18.06%) Customer Service
7 13 (18.06%) Collaborative Working
7 13 (18.06%) ITIL
7 13 (18.06%) Project Management
8 11 (15.28%) Microsoft Intune
8 11 (15.28%) Social Skills
9 9 (12.50%) IT Strategy
10 8 (11.11%) Power Platform
11 7 (9.72%) Firewall
11 7 (9.72%) Finance
11 7 (9.72%) Technical Leadership
12 6 (8.33%) Problem-Solving
12 6 (8.33%) Mentoring
12 6 (8.33%) ERP
12 6 (8.33%) Business Intelligence
13 5 (6.94%) Microsoft Excel
13 5 (6.94%) SQL
13 5 (6.94%) SQL Server
13 5 (6.94%) Power BI
14 4 (5.56%) Coaching
14 4 (5.56%) Cybersecurity

IT Support Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.56%) SharePoint
Applications
1 5 (6.94%) Microsoft Excel
2 4 (5.56%) Microsoft Office
Business Applications
1 1 (1.39%) Epicor Tropos
Cloud Services
1 17 (23.61%) Azure
2 14 (19.44%) Microsoft 365
3 8 (11.11%) Power Platform
4 3 (4.17%) PowerApps
5 1 (1.39%) AWS
5 1 (1.39%) Cloud Computing
5 1 (1.39%) Entra ID
5 1 (1.39%) SaaS
Communications & Networking
1 7 (9.72%) Firewall
2 3 (4.17%) LAN
2 3 (4.17%) WAN
3 2 (2.78%) VPN
4 1 (1.39%) DHCP
4 1 (1.39%) DNS
4 1 (1.39%) Internet
Database & Business Intelligence
1 5 (6.94%) Power BI
1 5 (6.94%) SQL Server
2 1 (1.39%) SQL Server Reporting Services
Development Applications
1 4 (5.56%) JIRA
General
1 11 (15.28%) Social Skills
2 7 (9.72%) Finance
3 4 (5.56%) Agriculture
3 4 (5.56%) Electronics
4 3 (4.17%) Analytical Skills
4 3 (4.17%) Public Sector
5 2 (2.78%) Law
5 2 (2.78%) Online Betting
6 1 (1.39%) Financial Institution
6 1 (1.39%) Marketing
6 1 (1.39%) Retail
6 1 (1.39%) Telecoms
Miscellaneous
1 4 (5.56%) IPTV
2 2 (2.78%) Data Centre
2 2 (2.78%) Driving Licence
2 2 (2.78%) Enterprise Software
2 2 (2.78%) Onboarding
3 1 (1.39%) FMCG
3 1 (1.39%) Product Ownership
Operating Systems
1 14 (19.44%) Windows
2 4 (5.56%) Linux
3 3 (4.17%) Windows Server
4 2 (2.78%) Mac OS
Processes & Methodologies
1 27 (37.50%) Service Delivery
2 20 (27.78%) Service Management
3 17 (23.61%) ITSM
4 14 (19.44%) Project Delivery
5 13 (18.06%) Collaborative Working
5 13 (18.06%) Customer Service
5 13 (18.06%) ITIL
5 13 (18.06%) Project Management
6 9 (12.50%) IT Strategy
7 7 (9.72%) Technical Leadership
8 6 (8.33%) Business Intelligence
8 6 (8.33%) ERP
8 6 (8.33%) Mentoring
8 6 (8.33%) Problem-Solving
9 4 (5.56%) Coaching
9 4 (5.56%) Cybersecurity
9 4 (5.56%) Performance Tuning
9 4 (5.56%) PRINCE
10 3 (4.17%) QMS
10 3 (4.17%) Strategic Planning
Programming Languages
1 5 (6.94%) SQL
2 4 (5.56%) T-SQL
3 1 (1.39%) Bash
3 1 (1.39%) C#
3 1 (1.39%) PowerShell
Qualifications
1 4 (5.56%) Degree
1 4 (5.56%) MCP
1 4 (5.56%) MCSE
1 4 (5.56%) Microsoft Certification
2 1 (1.39%) Azure Certification
2 1 (1.39%) ITIL Certification
Quality Assurance & Compliance
1 2 (2.78%) GDPR
1 2 (2.78%) ISO/IEC 27001
1 2 (2.78%) QA
1 2 (2.78%) SLA
2 1 (1.39%) ISO/IEC 20000
System Software
1 15 (20.83%) Active Directory
Systems Management
1 11 (15.28%) Microsoft Intune
2 1 (1.39%) SCCM
Vendors
1 33 (45.83%) Microsoft
2 2 (2.78%) Meraki
2 2 (2.78%) Palo Alto
3 1 (1.39%) Epicor
3 1 (1.39%) Fortinet