Desktop Support Jobs with Work from Home Options

Desktop Support
UK > Work from Home

The median Desktop Support salary for remote or hybrid work is £43,750 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 577 577 808
Rank change year-on-year 0 +231 -240
Permanent jobs requiring a Desktop Support 25 56 93
As % of all permanent jobs with a WFH option 0.070% 0.15% 0.12%
As % of the Job Titles category 0.073% 0.16% 0.13%
Number of salaries quoted 22 41 77
10th Percentile £28,300 £26,000 £25,500
25th Percentile £31,438 £31,250 £28,750
Median annual salary (50th Percentile) £43,750 £35,000 £35,000
Median % change year-on-year +25.00% - +16.67%
75th Percentile £47,500 £40,000 £47,500
90th Percentile £56,125 £53,000 £53,750
UK median annual salary £32,000 £31,000 £33,000
% change year-on-year +3.23% -6.06% +1.54%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 34,224 35,954 73,616
% of permanent jobs with a recognized job title 96.28% 95.93% 97.29%
Number of salaries quoted 25,903 26,270 42,683
10th Percentile £33,250 £36,875 £36,250
25th Percentile £42,500 £47,447 £45,500
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Desktop Support
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Desktop Support in the job title as a proportion of all IT jobs advertised.

Desktop Support trend for jobs with a WFH option

Desktop Support
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Desktop Support.

Desktop Support salary trend for jobs with a WFH option

Desktop Support
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Desktop Support over the 6 months to 12 June 2024.

Desktop Support salary histogram for jobs with a WFH option

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 12 June 2024, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Desktop Support in the job title.

1 23 (92.00%) Microsoft 365
2 16 (64.00%) Microsoft
2 16 (64.00%) Active Directory
2 16 (64.00%) Windows
3 14 (56.00%) Finance
3 14 (56.00%) Azure
4 13 (52.00%) Microsoft Intune
5 8 (32.00%) Social Skills
6 6 (24.00%) Entra ID
6 6 (24.00%) Windows 10
6 6 (24.00%) SCCM
6 6 (24.00%) Banking
6 6 (24.00%) SharePoint
7 5 (20.00%) Microsoft Exchange
7 5 (20.00%) Microsoft Office
7 5 (20.00%) VMware
7 5 (20.00%) Customer Service
8 4 (16.00%) AWS
8 4 (16.00%) VMware Infrastructure
8 4 (16.00%) PowerShell
8 4 (16.00%) Retail
8 4 (16.00%) ITSM
8 4 (16.00%) Citrix
8 4 (16.00%) Microsoft Certification
9 3 (12.00%) ITIL
9 3 (12.00%) DNS
9 3 (12.00%) Analytical Skills
9 3 (12.00%) Video Conferencing
9 3 (12.00%) Customer Engagement
9 3 (12.00%) Inclusion and Diversity

Desktop Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (24.00%) SharePoint
2 5 (20.00%) Microsoft Exchange
Applications
1 5 (20.00%) Microsoft Office
Cloud Services
1 23 (92.00%) Microsoft 365
2 14 (56.00%) Azure
3 6 (24.00%) Entra ID
4 4 (16.00%) AWS
5 2 (8.00%) WhatsApp
6 1 (4.00%) GCP
6 1 (4.00%) OneDrive
Communications & Networking
1 3 (12.00%) DNS
2 2 (8.00%) Internet
2 2 (8.00%) Remote Desktop
2 2 (8.00%) TCP/IP
2 2 (8.00%) Wi-Fi
3 1 (4.00%) Cisco IOS
3 1 (4.00%) DHCP
3 1 (4.00%) Firewall
3 1 (4.00%) HTTP
3 1 (4.00%) LAN
3 1 (4.00%) VoIP
3 1 (4.00%) VPN
3 1 (4.00%) WAN
3 1 (4.00%) Wireless
Development Applications
1 1 (4.00%) MSI
General
1 14 (56.00%) Finance
2 8 (32.00%) Social Skills
3 6 (24.00%) Banking
4 4 (16.00%) Retail
5 3 (12.00%) Analytical Skills
5 3 (12.00%) Inclusion and Diversity
6 2 (8.00%) Billing
6 2 (8.00%) Law
7 1 (4.00%) Electronics
7 1 (4.00%) Legal
7 1 (4.00%) Manufacturing
7 1 (4.00%) Marketing
7 1 (4.00%) Public Sector
7 1 (4.00%) Spanish Language
7 1 (4.00%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (4.00%) CSS
1 1 (4.00%) XML
Miscellaneous
1 3 (12.00%) Video Conferencing
2 2 (8.00%) Blackberry
2 2 (8.00%) BYOD
2 2 (8.00%) Fat Client
2 2 (8.00%) Thin Client
3 1 (4.00%) Onboarding
3 1 (4.00%) Self-Motivation
3 1 (4.00%) Team-Oriented Environment
Operating Systems
1 16 (64.00%) Windows
2 6 (24.00%) Windows 10
3 1 (4.00%) Windows Server
Processes & Methodologies
1 5 (20.00%) Customer Service
2 4 (16.00%) ITSM
3 3 (12.00%) Customer Engagement
3 3 (12.00%) ITIL
4 2 (8.00%) Problem-Solving
4 2 (8.00%) Service Management
4 2 (8.00%) Stakeholder Management
4 2 (8.00%) Statistics
5 1 (4.00%) Asset Management
5 1 (4.00%) Business Intelligence
5 1 (4.00%) Collaborative Culture
5 1 (4.00%) Collaborative Working
5 1 (4.00%) Customer Experience
5 1 (4.00%) Disaster Recovery
5 1 (4.00%) Fintech
5 1 (4.00%) Hardware Maintenance
5 1 (4.00%) Identity Management
5 1 (4.00%) Incident Management
5 1 (4.00%) Programme Management
5 1 (4.00%) Service Delivery
Programming Languages
1 4 (16.00%) PowerShell
2 1 (4.00%) JavaScript
Qualifications
1 4 (16.00%) Microsoft Certification
2 2 (8.00%) Degree
2 2 (8.00%) MCSE
3 1 (4.00%) AWS Certification
3 1 (4.00%) Azure Certification
3 1 (4.00%) CCNA
3 1 (4.00%) Cisco Certification
Quality Assurance & Compliance
1 2 (8.00%) SLA
System Software
1 16 (64.00%) Active Directory
2 4 (16.00%) VMware Infrastructure
3 2 (8.00%) Terminal Services
4 1 (4.00%) Hyper-V
4 1 (4.00%) Virtual Desktop
Systems Management
1 13 (52.00%) Microsoft Intune
2 6 (24.00%) SCCM
3 1 (4.00%) Cisco CUCM
3 1 (4.00%) Jamf Pro
3 1 (4.00%) Single Sign-On
Vendors
1 16 (64.00%) Microsoft
2 5 (20.00%) VMware
3 4 (16.00%) Citrix
4 2 (8.00%) ServiceNow
5 1 (4.00%) Apple
5 1 (4.00%) Aruba
5 1 (4.00%) Cisco
5 1 (4.00%) SAP
5 1 (4.00%) Xerox