IT Support Jobs in the UK excluding London

IT Support
UK > UK excluding London

The median IT Support salary in the UK excluding London is £28,000 per year according to job vacancies posted during the 6 months to 8 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
8 Jun 2024
Same period 2023 Same period 2022
Rank 64 113 189
Rank change year-on-year +49 +76 -17
Permanent jobs requiring an IT Support 2,798 1,691 1,590
As % of all permanent jobs advertised in the UK excluding London 3.56% 3.03% 2.10%
As % of the Job Titles category 3.74% 3.42% 2.19%
Number of salaries quoted 2,442 868 1,387
10th Percentile £20,750 £22,500 £19,500
25th Percentile £24,000 £25,500 £22,750
Median annual salary (50th Percentile) £28,000 £29,000 £27,500
Median % change year-on-year -3.45% +5.45% -
75th Percentile £33,750 £35,000 £33,750
90th Percentile £40,000 £41,310 £42,500
UK median annual salary £28,500 £31,250 £29,000
% change year-on-year -8.80% +7.76% -

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 74,776 49,490 72,464
% of permanent jobs with a recognized job title 95.01% 88.82% 95.59%
Number of salaries quoted 52,251 29,308 43,150
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,500
Median % change year-on-year -6.54% +5.94% +6.32%
75th Percentile £63,750 £68,750 £67,500
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support in the UK excluding London

IT Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support in the UK excluding London.

Salary trend for IT Support in the UK excluding London

IT Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support in the UK excluding London over the 6 months to 8 June 2024.

Salary histogram for IT Support in the UK excluding London

IT Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK excluding London region over the 6 months to 8 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +79 682 £29,500 -1.20% 109
North of England +64 648 £27,500 -1.79% 123
Midlands +80 554 £27,000 -1.82% 81
East of England +32 395 £27,500 -3.51% 47
South West -14 336 £28,000 -9.68% 69
North West +29 298 £27,500 +7.84% 59
West Midlands +69 296 £27,500 - 32
Yorkshire +86 266 £27,500 -5.98% 43
East Midlands +54 248 £26,000 -5.45% 49
Scotland -91 107 £27,500 -2.65% 30
North East +32 84 £32,500 -5.80% 23
Wales +46 71 £27,500 -8.33% 10
Northern Ireland +19 6 £30,000 -11.11% 9
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 8 June 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support in the job title.

1 1,298 (46.39%) Windows
2 1,240 (44.32%) Microsoft
3 1,238 (44.25%) Microsoft 365
4 939 (33.56%) Active Directory
5 872 (31.17%) Social Skills
6 716 (25.59%) Customer Service
7 619 (22.12%) Azure
8 584 (20.87%) Windows Server
9 577 (20.62%) Problem-Solving
10 424 (15.15%) Microsoft Office
11 412 (14.72%) Windows 10
12 401 (14.33%) Firewall
13 378 (13.51%) Microsoft Exchange
14 342 (12.22%) ITIL
15 304 (10.86%) VMware
16 260 (9.29%) Driving Licence
17 252 (9.01%) SharePoint
18 238 (8.51%) Entra ID
19 226 (8.08%) Hyper-V
20 222 (7.93%) DNS
21 206 (7.36%) VMware Infrastructure
22 191 (6.83%) Degree
23 188 (6.72%) Microsoft Intune
23 188 (6.72%) DHCP
24 166 (5.93%) Linux
25 164 (5.86%) SLA
26 158 (5.65%) Cybersecurity
27 151 (5.40%) SQL
28 149 (5.33%) Microsoft Certification
29 146 (5.22%) Wireless

IT Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 378 (13.51%) Microsoft Exchange
2 252 (9.01%) SharePoint
3 23 (0.82%) Exchange Server 2013
4 22 (0.79%) Skype for Business
5 15 (0.54%) Confluence
5 15 (0.54%) Exchange Server 2010
6 13 (0.46%) Exchange Server 2007
7 12 (0.43%) IIS
8 7 (0.25%) OpenStack
9 6 (0.21%) Exchange Server 2000
10 3 (0.11%) Jupyter
10 3 (0.11%) WordPress
11 2 (0.071%) Apache
11 2 (0.071%) Blackberry Enterprise Server
11 2 (0.071%) Exchange Server 2003
11 2 (0.071%) Resin
12 1 (0.036%) CMS
12 1 (0.036%) Site Server
12 1 (0.036%) Tomcat
Applications
1 424 (15.15%) Microsoft Office
2 73 (2.61%) Microsoft Excel
3 9 (0.32%) Spreadsheet
4 7 (0.25%) Microsoft PowerPoint
5 4 (0.14%) Microsoft Project
6 3 (0.11%) Final Cut Pro
6 3 (0.11%) Pro Tools
7 1 (0.036%) PrintSoft PReS
Business Applications
1 9 (0.32%) Dynamics CRM
2 5 (0.18%) Dynamics GP
2 5 (0.18%) Sage X3
3 3 (0.11%) Dynamics NAV
4 2 (0.071%) Misys Midas
4 2 (0.071%) Oracle Receivables
4 2 (0.071%) Sage 200
5 1 (0.036%) Dynamics AX
5 1 (0.036%) Epicor Tropos
5 1 (0.036%) Sage 300 ERP
5 1 (0.036%) SAP Business One
Cloud Services
1 1,238 (44.25%) Microsoft 365
2 619 (22.12%) Azure
3 238 (8.51%) Entra ID
4 81 (2.89%) AWS
5 61 (2.18%) OneDrive
6 56 (2.00%) Google Workspace
7 25 (0.89%) Mimecast
8 17 (0.61%) WhatsApp
9 14 (0.50%) Power Platform
10 13 (0.46%) Dynamics 365
11 11 (0.39%) Cloud Computing
12 10 (0.36%) Power Automate
13 8 (0.29%) SaaS
14 7 (0.25%) Nutanix
15 5 (0.18%) ChatGPT
15 5 (0.18%) DigitalOcean
15 5 (0.18%) iTunes
15 5 (0.18%) PowerApps
15 5 (0.18%) Serverless
16 4 (0.14%) IaaS
Communications & Networking
1 401 (14.33%) Firewall
2 222 (7.93%) DNS
3 188 (6.72%) DHCP
4 146 (5.22%) Wireless
5 138 (4.93%) Wi-Fi
6 137 (4.90%) VPN
7 125 (4.47%) LAN
8 124 (4.43%) TCP/IP
9 115 (4.11%) WAN
10 108 (3.86%) VoIP
11 87 (3.11%) VLAN
12 74 (2.64%) Internet
13 62 (2.22%) SAN
14 46 (1.64%) Network Security
15 35 (1.25%) Remote Desktop
16 23 (0.82%) Broadband
17 22 (0.79%) Skype
18 19 (0.68%) NAS
19 16 (0.57%) Cisco IOS
19 16 (0.57%) Unified Communications
Database & Business Intelligence
1 114 (4.07%) SQL Server
2 34 (1.22%) Amazon RDS
3 24 (0.86%) MySQL
4 8 (0.29%) MariaDB
4 8 (0.29%) Power BI
5 6 (0.21%) PostgreSQL
6 5 (0.18%) DB2
6 5 (0.18%) SQL Server Reporting Services
7 3 (0.11%) Metabase
8 2 (0.071%) Amazon QuickSight
8 2 (0.071%) Crystal Reports
8 2 (0.071%) Oracle Reports
9 1 (0.036%) Tableau
Development Applications
1 32 (1.14%) JIRA
2 3 (0.11%) Visual Studio Code
3 2 (0.071%) Hudson
3 2 (0.071%) Visual Studio
4 1 (0.036%) Jenkins
General
1 872 (31.17%) Social Skills
2 142 (5.08%) Finance
3 118 (4.22%) Manufacturing
4 110 (3.93%) Analytical Skills
5 98 (3.50%) Organisational Skills
6 89 (3.18%) Law
7 78 (2.79%) Legal
8 74 (2.64%) Telecoms
9 64 (2.29%) Inclusion and Diversity
10 61 (2.18%) Retail
11 34 (1.22%) Advertising
11 34 (1.22%) Marketing
12 28 (1.00%) Public Sector
13 24 (0.86%) Documentation Skills
14 23 (0.82%) Automotive
14 23 (0.82%) Games
15 20 (0.71%) German Language
16 13 (0.46%) Back Office
17 11 (0.39%) Local Government
18 8 (0.29%) French Language
Libraries, Frameworks & Software Standards
1 13 (0.46%) HTML
2 7 (0.25%) CSS
3 6 (0.21%) .NET
3 6 (0.21%) OLE
4 5 (0.18%) Kafka
5 4 (0.14%) Cocoa
5 4 (0.14%) EDI
6 3 (0.11%) LAMP
6 3 (0.11%) React
7 2 (0.071%) RESTful
7 2 (0.071%) SOAP
7 2 (0.071%) Software Packaging
7 2 (0.071%) V-Ray
7 2 (0.071%) X-Windows
8 1 (0.036%) CodeIgniter
8 1 (0.036%) LDAP
8 1 (0.036%) RESTEasy
Miscellaneous
1 260 (9.29%) Driving Licence
2 141 (5.04%) Self-Motivation
3 75 (2.68%) Management Information System
4 46 (1.64%) Data Centre
5 44 (1.57%) Onboarding
6 40 (1.43%) Replication
7 32 (1.14%) CCTV
8 25 (0.89%) Enterprise Storage
8 25 (0.89%) Video Conferencing
9 23 (0.82%) EPoS
10 22 (0.79%) Fat Client
10 22 (0.79%) Thin Client
11 20 (0.71%) iPad
12 19 (0.68%) Smartphone
13 13 (0.46%) Educational Technology
14 12 (0.43%) Client/Server
15 11 (0.39%) Public Cloud
15 11 (0.39%) Social Media
16 10 (0.36%) iPhone
16 10 (0.36%) Life Science
Operating Systems
1 1,298 (46.39%) Windows
2 584 (20.87%) Windows Server
3 412 (14.72%) Windows 10
4 166 (5.93%) Linux
5 109 (3.90%) Windows Server 2016
6 106 (3.79%) Android
7 102 (3.65%) Apple iOS
8 93 (3.32%) Mac OS
8 93 (3.32%) Windows Server 2019
9 66 (2.36%) Windows Server 2012
10 52 (1.86%) Windows 7
11 25 (0.89%) Windows Server 2008
12 22 (0.79%) Windows 8
13 16 (0.57%) Mac OS X
14 15 (0.54%) Unix
15 9 (0.32%) Red Hat Enterprise Linux
16 7 (0.25%) CentOS
17 5 (0.18%) Debian
17 5 (0.18%) Ubuntu
17 5 (0.18%) Windows Server 2003
Processes & Methodologies
1 716 (25.59%) Customer Service
2 577 (20.62%) Problem-Solving
3 342 (12.22%) ITIL
4 158 (5.65%) Cybersecurity
5 136 (4.86%) Service Delivery
6 111 (3.97%) Service Management
7 110 (3.93%) Time Management
8 98 (3.50%) ITSM
9 94 (3.36%) Incident Management
10 83 (2.97%) Agile
10 83 (2.97%) Continuous Improvement
11 82 (2.93%) Infrastructure Engineering
12 80 (2.86%) Change Management
13 76 (2.72%) Project Delivery
14 74 (2.64%) Mathematics
15 67 (2.39%) Asset Management
16 62 (2.22%) Project Management
17 55 (1.97%) CRM
18 50 (1.79%) ERP
19 49 (1.75%) Disaster Recovery
Programming Languages
1 151 (5.40%) SQL
2 71 (2.54%) PowerShell
3 15 (0.54%) PHP
4 11 (0.39%) Java
5 7 (0.25%) Python
6 5 (0.18%) VB
7 4 (0.14%) Bash
7 4 (0.14%) C#
7 4 (0.14%) JavaScript
8 2 (0.071%) VBA
9 1 (0.036%) C
9 1 (0.036%) COBOL
9 1 (0.036%) Perl
9 1 (0.036%) T-SQL
9 1 (0.036%) VBScript
Qualifications
1 191 (6.83%) Degree
2 149 (5.33%) Microsoft Certification
3 88 (3.15%) DBS Check
4 66 (2.36%) A+ Certification
5 49 (1.75%) CCNA
5 49 (1.75%) Cisco Certification
6 47 (1.68%) Security Cleared
7 39 (1.39%) MCSE
8 38 (1.36%) MCP
8 38 (1.36%) Network+ Certification
9 29 (1.04%) Azure Certification
10 27 (0.96%) SC Cleared
11 21 (0.75%) Computer Science Degree
12 18 (0.64%) ITIL Foundation Certificate
12 18 (0.64%) MCSA
13 17 (0.61%) ITIL Certification
14 15 (0.54%) DV Cleared
15 13 (0.46%) MCITP
16 10 (0.36%) CompTIA Security+
17 6 (0.21%) NVQ Level 3
Quality Assurance & Compliance
1 164 (5.86%) SLA
2 47 (1.68%) GDPR
3 29 (1.04%) QA
4 27 (0.96%) Cyber Essentials
5 24 (0.86%) ISO/IEC 27001
6 7 (0.25%) Cyber Essentials PLUS
7 6 (0.21%) Accessibility
8 5 (0.18%) PCI DSS
9 3 (0.11%) ISO 9001
9 3 (0.11%) NIST
9 3 (0.11%) Sarbanes-Oxley
10 2 (0.071%) PMO
11 1 (0.036%) ISO 14001
11 1 (0.036%) ISO/IEC 20000
System Software
1 939 (33.56%) Active Directory
2 226 (8.08%) Hyper-V
3 206 (7.36%) VMware Infrastructure
4 43 (1.54%) Virtual Desktop
5 35 (1.25%) VMware ESXi
6 27 (0.96%) Virtual Machines
7 17 (0.61%) Docker
7 17 (0.61%) vSphere
8 7 (0.25%) Virtual Servers
9 4 (0.14%) Citrix Hypervisor
9 4 (0.14%) Terminal Services
10 3 (0.11%) Firmware
10 3 (0.11%) pfSense
11 2 (0.071%) BitLocker
11 2 (0.071%) Terminal Server
11 2 (0.071%) VMware Server
11 2 (0.071%) VMware Workstation
12 1 (0.036%) NFS
12 1 (0.036%) XenApp
Systems Management
1 188 (6.72%) Microsoft Intune
2 84 (3.00%) SCCM
3 13 (0.46%) Cisco CUCM
3 13 (0.46%) Kubernetes
3 13 (0.46%) ServiceCenter
4 12 (0.43%) Jamf Pro
5 11 (0.39%) Autotask
5 11 (0.39%) WSUS
6 8 (0.29%) FortiGate
7 7 (0.25%) Ansible
8 6 (0.21%) Opsgenie
9 5 (0.18%) Systems Management Server (SMS)
10 4 (0.14%) AirWatch
10 4 (0.14%) WhatsUp Gold
11 3 (0.11%) Backup Exec
11 3 (0.11%) Microsoft Data Protection Manager
11 3 (0.11%) NetCrunch
11 3 (0.11%) PaperCut
11 3 (0.11%) SCDPM
12 2 (0.071%) Progress Chef
Vendors
1 1,240 (44.32%) Microsoft
2 304 (10.86%) VMware
3 131 (4.68%) Cisco
4 128 (4.57%) Apple
5 113 (4.04%) Citrix
6 98 (3.50%) Veeam
7 85 (3.04%) Google
8 57 (2.04%) Sophos
9 46 (1.64%) HP
10 42 (1.50%) Meraki
11 30 (1.07%) Draytek
12 26 (0.93%) Dell
13 25 (0.89%) Aruba
13 25 (0.89%) ConnectWise
14 24 (0.86%) Barracuda Networks
15 23 (0.82%) Sage
16 22 (0.79%) Palo Alto
17 18 (0.64%) Fortinet
18 17 (0.61%) ServiceNow
18 17 (0.61%) Ubiquiti