Telephony Support Contracts in Merseyside

Telephony Support
North West > Merseyside

The median Telephony Support daily rate in Merseyside is £225, according to job vacancies posted in the 6 months leading up to 31 October 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
31 Oct 2024
Same period 2023 Same period 2022
Rank 29 - -
Rank change year-on-year - - -
Contract jobs requiring a Telephony Support 1 0 0
As % of all contract jobs advertised in Merseyside 0.45% - -
As % of the Job Titles category 0.49% - -
Number of daily rates quoted 1 0 0
10th Percentile - - -
25th Percentile £213 - -
Median daily rate (50th Percentile) £225 - -
75th Percentile £238 - -
90th Percentile - - -
North West median daily rate £225 - -

All Contract IT Job Vacancies
Merseyside

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Merseyside. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Merseyside with a recognized job title 204 184 294
% of contract IT jobs with a recognized job title 92.31% 91.09% 93.33%
Number of daily rates quoted 90 110 195
10th Percentile £153 £219 £253
25th Percentile £200 £306 £363
Median daily rate (50th Percentile) £400 £425 £463
Median % change year-on-year -5.88% -8.11% +3.06%
75th Percentile £501 £525 £550
90th Percentile £600 £589 £626
North West median daily rate £475 £500 £475
% change year-on-year -5.00% +5.26% +5.56%
Number of hourly rates quoted 18 16 26
10th Percentile £15.22 £13.13 -
25th Percentile £17.11 £16.25 £10.09
Median hourly rate £18.10 £18.25 £13.75
Median % change year-on-year -0.84% +32.73% -14.06%
75th Percentile £23.40 £23.38 £17.56
90th Percentile £27.73 £40.00 £19.31
North West median hourly rate £32.50 £35.00 £22.50
% change year-on-year -7.14% +55.56% +25.00%

Telephony Support
Contract Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Telephony Support within the Merseyside region over the 6 months to 31 October 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Prescot - 1 £225 -
Telephony Support
North West

Telephony Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Merseyside

For the 6 months to 31 October 2024, Telephony Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Merseyside region featuring Telephony Support in the job title.

1 1 (100.00%) SQL Server
1 1 (100.00%) Microsoft Office
1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) Linux
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) LAN
1 1 (100.00%) VoIP
1 1 (100.00%) WAN
1 1 (100.00%) SLA
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Apple
1 1 (100.00%) Internet
1 1 (100.00%) BCP
1 1 (100.00%) Service Delivery
1 1 (100.00%) Disaster Recovery
1 1 (100.00%) Firewall
1 1 (100.00%) Wi-Fi
1 1 (100.00%) Wireless
1 1 (100.00%) Information Security
1 1 (100.00%) IVR
1 1 (100.00%) Microsoft Virtual Server
1 1 (100.00%) iSCSI
1 1 (100.00%) Video Conferencing
1 1 (100.00%) Android
1 1 (100.00%) Azure
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Entra ID
1 1 (100.00%) Remote Desktop

Telephony Support Skill Set
Co-occurring Skills and Capabilities in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) Microsoft Exchange
Applications
1 1 (100.00%) Microsoft Office
Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Entra ID
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) Firewall
1 1 (100.00%) Internet
1 1 (100.00%) iSCSI
1 1 (100.00%) LAN
1 1 (100.00%) Remote Desktop
1 1 (100.00%) VoIP
1 1 (100.00%) WAN
1 1 (100.00%) Wi-Fi
1 1 (100.00%) Wireless
Database & Business Intelligence
1 1 (100.00%) SQL Server
Miscellaneous
1 1 (100.00%) IVR
1 1 (100.00%) Video Conferencing
Operating Systems
1 1 (100.00%) Android
1 1 (100.00%) Linux
1 1 (100.00%) Windows
1 1 (100.00%) Windows Server
1 1 (100.00%) Windows Server 2016
Processes & Methodologies
1 1 (100.00%) BCP
1 1 (100.00%) Customer Service
1 1 (100.00%) Disaster Recovery
1 1 (100.00%) Information Security
1 1 (100.00%) ITIL
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Service Delivery
1 1 (100.00%) Vulnerability Remediation
Quality Assurance & Compliance
1 1 (100.00%) SLA
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) Microsoft Virtual Server
1 1 (100.00%) Virtual Servers
Vendors
1 1 (100.00%) Apple
1 1 (100.00%) Microsoft