Help Desk Support
UK > Work from Home
The median Help Desk Support daily rate for remote or hybrid work is £168, according to job vacancies posted in the 6 months leading up to 26 June 2024.
The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.
|
|
6 months to
26 Jun 2024 |
Same period 2023 |
Same period 2022 |
| Rank |
331 |
430 |
612 |
| Rank change year-on-year |
+99 |
+182 |
-120 |
| Contract jobs requiring a Help Desk Support |
10 |
27 |
11 |
| As % of all contract jobs with a WFH option |
0.068% |
0.11% |
0.025% |
| As % of the Job Titles category |
0.072% |
0.12% |
0.026% |
| Number of daily rates quoted |
6 |
23 |
9 |
| 10th Percentile |
£105 |
£211 |
£125 |
| 25th Percentile |
£128 |
£638 |
£130 |
| Median daily rate (50th Percentile) |
£168 |
£765 |
£160 |
| Median % change year-on-year |
-78.10% |
+378.13% |
+6.67% |
| 75th Percentile |
£193 |
£823 |
£188 |
| 90th Percentile |
- |
- |
£204 |
| UK median daily rate |
£163 |
£375 |
£168 |
| % change year-on-year |
-56.67% |
+123.88% |
+26.42% |
| Number of hourly rates quoted |
3 |
2 |
0 |
| 10th Percentile |
- |
£17.87 |
- |
| 25th Percentile |
- |
£18.43 |
- |
| Median hourly rate |
£13.60 |
£20.25 |
- |
| Median % change year-on-year |
-32.82% |
- |
- |
| 75th Percentile |
£13.80 |
£22.43 |
- |
| 90th Percentile |
£13.92 |
£23.22 |
- |
| UK median hourly rate |
£13.55 |
£18.50 |
£23.91 |
| % change year-on-year |
-26.74% |
-22.65% |
+77.11% |
For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in Work from Home with a recognized job title |
13,801 |
22,740 |
41,944 |
| % of contract IT jobs with a recognized job title |
93.53% |
95.25% |
95.63% |
| Number of daily rates quoted |
9,306 |
16,147 |
30,496 |
| 10th Percentile |
£325 |
£360 |
£358 |
| 25th Percentile |
£425 |
£445 |
£431 |
| Median daily rate (50th Percentile) |
£525 |
£538 |
£525 |
| Median % change year-on-year |
-2.33% |
+2.38% |
+7.14% |
| 75th Percentile |
£638 |
£650 |
£638 |
| 90th Percentile |
£750 |
£750 |
£725 |
| UK median daily rate |
£525 |
£538 |
£525 |
| % change year-on-year |
-2.42% |
+2.48% |
+6.06% |
| Number of hourly rates quoted |
566 |
528 |
563 |
| 10th Percentile |
£14.27 |
£16.98 |
£14.05 |
| 25th Percentile |
£22.59 |
£25.00 |
£19.96 |
| Median hourly rate |
£43.50 |
£50.00 |
£40.00 |
| Median % change year-on-year |
-13.00% |
+25.00% |
+70.21% |
| 75th Percentile |
£63.56 |
£66.05 |
£59.50 |
| 90th Percentile |
£75.00 |
£76.15 |
£69.75 |
| UK median hourly rate |
£37.50 |
£45.00 |
£25.00 |
| % change year-on-year |
-16.67% |
+80.00% |
+16.28% |
