Support Azure Office 365 support Hardware Firewall management Network troubleshooting You must have excellent communication skills and be polite / personable. Attention to detail is a must. Key Responsibilities Provide 2nd & some 3rdline technical support … and manage Microsoft Client Operating Systems In-depth understanding and administration of Active Directory, including Group Policies User account management, security group administration, onboarding / offboarding processes and device enrolment / documentation Install, set up, and perform maintenance on network printers and wireless devices Understand and maintain mobile … managing groups, security, permissions Supporting multiple sites from HQ utilising remote management tools Utilise and maintain Active Directory, handling security groups and user on / off-boarding Provide orientation and guidance to users on new software and computer equipment Implementation and enforcement of security best practices Administer O365 Cloud more »
Sheffield, England, United Kingdom Hybrid / WFH Options
Noir
2nd/3rdLineSupport Engineer – Sheffield Are you a skilled IT support professional looking for your next challenge? Our client, a leading Software House based in Sheffield, is seeking a talented 2nd/3rd … hosted environments. Collaborate with teams to utilize Microsoft Azure DevOps Server effectively. What We’re Looking For: Proven experience in 2nd and / or 3rdline IT support roles. Strong hardware expertise in Dell, Lenovo, and HP technologies. Solid understanding of … to work with cutting-edge technologies and infrastructure. Competitive salary and benefits package. Career development opportunities in a growing software house. Location: London, UK / Remote Working Salary: £30,000 - £35,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right more »
Are you looking for a new exciting opportunity working as a 2nd/3rdLineSupport Engineer for a Managed Service Provider based in Witney, Oxfordshire? Main Duties of the Role Provide onsite, remote and telephone support Project management … and implementation Keep documentation up-to-date and accurate Manage client expectations and adhere to support SLAs Escalation point for 1st and 2ndline engineers Mentoring junior members of the team Your Skills and Experience Windows Server Microsoft 365, Azure and Intune Microsoft Exchange more »
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Verelogic IT Recruitment
Title: 2nd3rdLine Technical Support Specialist Location: Swindon Hybrid Salary: DOE Employment Type: Full Time / Contract Key Responsibilities: - Provide 2nd and 3rdlinesupport for SharePoint Online, SharePoint Server, and related … Opportunities for professional development - A collaborative and inclusive work environment About Verelogic: The Verelogic Group, with over 30 years of experience, offers business support in technology and recruitment in the IT and engineering sectors. Verelogic IT Solutions focuses on building high-quality services for companies that want transformative … and offer support on any IT-related issues and provide innovative solutions across data management, software migration, upgrades, cloud migrations, networking (firewall / security), infrastructure services (configuration / refresh / migration), and personalised bespoke application services . To apply, send your CV and Cover Letter more »
is the ideal opportunity for you! The Ideal Candidate: Essential: Minimum of 5 GCSEs at Grade C or above (or equivalent) Further education engineering / IT qualifications Microsoft associate or other qualifications Experience of working in a similar role Experience in the IT Services sector Experience of working in … an IT service desk team Knowledge of relevant industry Knowledge of technical support process Ability to use MS Word, Excel and Publisher Full driving licence (Manual) Desirable: Degree Level Cyber security qualification Experience in Cyber Security Knowledge of Managed Print Solutions Experience using supplier portals and CRM systems … quality service delivery and regular system updates. Troubleshoot and support managed IT hardware and software solutions. Provision and support Microsoft / Office 365 and core network infrastructure. Engage in technical presales client interactions and vendor liaison. Attend relevant technical training to keep knowledge updated. Visit more »
MUST BE ABLE TO DRIVE and be proficient with all things Microsoft (O365 / InTune / Server etc). HYBRID role 3 days in office / client site and 2 days a week remote **** Microsoft products, setup Microsoft 365 User and support them, carry out … on premise exchange migration to Microsoft 365, Microsoft TEAM’s, setup and migration of data, support of the application, Microsoft Intune and Microsoft VOICE etc. An MSP organisation are looking for an experienced Microsoft Support Engineer carrying out 2nd and 3rdline work across multiple organisations. The role involves the support of a wide range of IT systems, site visits to install equipment and fix issues, equipment builds, 365 migrations, server build configuration and support, switch, router and WAP installation, site survey, monitoring and application supportmore »
with 3 rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application / system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services … for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems / applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and … associated processes Responsible for the development and maintenance of the Clients data warehouse Run reports and conduct analysis in-line with Business / Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect more »