Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
100% IT Recruitment Ltd
3rdLineSupport Engineer Nr Cardiff - hybrid working (2 days from home a week) £40,000 - £45,000 + Benefits listed below. This is a fantastic opportunity for you, a 3rdLineSupport Engineer/Workplace Operations Engineer, to join … a leading IT company based near Cardiff. You will be supporting external clients with all of their IT requirements - 3rdLine, but also involved with the management and implementation experience of various devices, software and solutions including the management and implementation experience of: Enterprise EUC environments, including … and maintenance Edge Security management e.g. Configure, manage and monitor firewalls, VPON's and security appliances As the Workplace Operations Engineer/3rdLineSupport Engineer, you will carry a range of technical and customer-focussed responsibilities, including: Delivering outstanding 3rdlineMore ❯
Job Title: 3rdLineSupport Engineer Location: Office-Based - Southend-On-Sea Salary: Up to £42,000 per annum Job Type: Full-Time, Permanent About the Role: We are looking for a highly skilled and experienced 3rdLineSupport Engineer … to join our client's internal IT team. This office-based role is critical in providing advanced technical support to internal colleagues and acting as an escalation point for 1st and 2nd linesupport teams. As the team's technical expert, you will be … by developing the Knowledge Base, authoring articles that support internal staff development, and promoting a customer self-service approach. Key Responsibilities: Provide 3rdlinesupport for escalated technical issues across systems, networks, and applications. Act as a mentor and escalation point for 1st More ❯
london, south east england, united kingdom Hybrid / WFH Options
Ventula Consulting
3rdLineSupport Engineer – West London – Westfield (4x a week onsite) - £45k 3rdLineSupport Engineer is required to join a renowned multi-site entertainment client, providing high-level IT support across the company and ensuring the prompt … resolution of operational IT issues within the UKI business. The 3rdLineSupport Engineer will collaborate with external IT support teams, ensuring they are well-informed about new technology implementations and how to effectively support them. They will also be responsible … escalation point for internal users when external helpdesk providers are unable to resolve issues. The successful candidate will have experience as a 2nd/3rdLineSupport Engineer and be looking to take the next step in their career. They will possess a solid background More ❯
Hartlepool, County Durham, North East, United Kingdom
Humnize
3rdLineSupport Engineer If you're looking for a 3rdLine role where you'll tackle genuinely interesting technical issues and become the trusted escalation point in a supportive MSP, this is an opportunity worth exploring. If you're ready to … where your technical expertise is genuinely valued and your ideas influence how things get done, youll feel at home from day one. As the 3rdLineSupport Engineer, youll become the calming voice and trusted advisor the team relies on. Your focus will be resolving … LAN, WAN, VLANs, managed WiFi, Sophos firewalls, VPN VoIP systems and occasional hardware troubleshooting Youll Thrive Here If: You're already established in a 3rdLine role or a confident 2nd Line engineer who's eager for the next step. You genuinely enjoy calmly resolving More ❯
Tiverton, Devon, South West, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
2nd/3rdLineSupport Engineer Tiverton Hybrid Working - 2-3 days a week from home £30,000-£32,000 + Progression + Training + Hybrid Working + Bonuses + 33 Days Holiday Excellent opportunity for a 2nd/3rdLineSupport … a highly interesting position, plenty of opportunities for personal development and growth, and an excellent progression route through the business! The Role: *2nd/3rdLineSupport Engineer/Infrastructure Support Engineering *Hands-on and technical *Researching tech solutions that could solve issues … in the business *Hybrid working - 2-3 days in a week The Person: *Good experience with 2nd/3rdLineSupport or Infrastructure Engineering *Experience with MS365 *Routing, Switching, Firewalls, LAN/WAN *Azure *Commutable to Tiverton 2-3 days a week Reference Number: BBBH251576 More ❯
Northampton, Northamptonshire, United Kingdom Hybrid / WFH Options
Jumar Solutions
Role: 3rdLineSupport Engineer Salary: £45,000 - £55,000 per annum, plus company benefits Location: Northampton (on-site working) As an accomplished 3rdLine Engineer, you will be responsible for providing 3rdlinesupport to customers … that incidents, service requests and updates are logged and processed quickly. You will act as a point of escalation for 1st and 2nd Linesupport, ensuring strong communication is maintained throughout. The client is looking for a generalist, and a good all-rounder who has … supported a wide range of technologies in different capacities (rather than a specialist who has focused on one area). Skills & experience required - Excellent 3rdline IT support experience All round general experience of supporting a broad range of enterprise technologies and applications including Windows More ❯
3rdLineSupport Technician, Windows, Cloud, Woodstock, Oxfordshire to £45,000 A leading Service Provider is looking to recruit a 3rdLineSupport Technician to provide outstanding support for their client of 900 users based in Woodstock, Oxfordshire … and offices around the UK. This role is a mixture of 3rdLine/infrastructure support, system maintenance tasks & project work and requires the technician to be flexible, agile and resourceful. Good communication skills are essential as are an attention to detail, the quality of … build own knowledge and experience to keep up to date with existing and emerging technologies Monitor and troubleshoot server and network performance Liaise with 3rd parties in regard to logging technical queries Carry out 3rdline daily checks, reporting & resolving issues to the agreed procedure Ensure More ❯
Role: 3rdLineSupport - Technical Support Advisor Location: Crawley Hours: Monday - Friday Pay: 45,000 - 48,000 per annum (DOE) Clearline Recruitment is hiring on behalf of our client for an experienced 3rdLineSupport Engineer with a … to step into a team leader-style role, acting as the technical right hand to the business. The Requirements: 10+ years in IT support, ideally in an MSP environment Strong expertise in Microsoft technologies, servers, and infrastructure Proficient in Windows OS, Office 365, Active Directory, Exchange Skilled in … overall business performance. If you're keen to join an exceptional team who can offer an excellent working environment, then please apply to this 3rdLineSupport role below or call Jamie Watson on (phone number removed) between 9:00am - 5:30pm. More ❯
Role: 3rdLineSupport - Technical Support Advisor Location: Crawley Hours: Monday - Friday Pay: £45,000 - £48,000 per annum (DOE) Clearline Recruitment is hiring on behalf of our client for an experienced 3rdLineSupport Engineer with a … to step into a team leader-style role, acting as the technical right hand to the business. The Requirements: 10+ years in IT support, ideally in an MSP environment Strong expertise in Microsoft technologies, servers, and infrastructure Proficient in Windows OS, Office 365, Active Directory, Exchange Skilled in … overall business performance. If you're keen to join an exceptional team who can offer an excellent working environment, then please apply to this 3rdLineSupport role below or call Jamie Watson on (phone number removed) between 9:00am - 5:30pm. More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
Life on the team 3rdLineSupport Analyst Wintel AD Competitive Salary + on-call, + overtime + comprehensive and flexible benefits Hatfield, Nottingham or Milton Keynes (full-time in office) Must be SC Cleared, or willingness to undertake Multiple Opportunities A fantastic opportunity has … arisen for 3rdLine Infrastructure Support Analyst to join our 3rdlinesupport team based at one of our delivery locations (Nottingham, Hatfield or Milton Keynes) The successful candidate will join our shared delivery team supporting multiple customers, providing proactive … and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. The roles will focus on incidents, increasing the first time fix rates, ensuring SLAs are met, and wider call management. What youll do Technical 80% Call and incident Management More ❯
Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
I am currently supporting a client who is looking to supplement their current 3rdline team with a 3rdlinesupport engineer, mainly to assist with current workload but also share insights of past experiences and support current team with … to play a key role in delivering high-level technical support and gain experience of mentoring/upskilling colleagues. Key Responsibilities: - Provide 3rdline technical support across a variety of technologies including O365/M365, Windows Server environments, and network infrastructure. - Troubleshoot and … issues, escalating when necessary. - Manage and maintain Group Policy, Active Directory, and other Windows-based services. - Perform basic WAN/LAN troubleshooting and support network infrastructure, including routers, switches, and wireless access points. - Support and manage firewall configurations and security best practices. - Work closely with 1st More ❯
3rdLine IT Support Engineer - Chobham - £43,000 + Great Opportunity! Role : 3rdLine IT Support Engineer Location : Chobham Salary: £37,000 - £43,000 + Benefits Interviewing Immediately - Apply Now My client are on the lookout for an experienced 3rdLine IT Support Engineer to join their growing IT team, you will be providing remote technical support across several clients of theirs. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will … Office 365/Azure ** Networking - Firewalls/Routers/Switches ** Backup Experience ** MDM Intune ** Cisco Requirements: ** 5+ years of current MSP experience as a 3rdLine Engineer The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number More ❯
West Sussex, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rdLine IT Support Engineer - Horsham - £40,000 + Great Opportunity! Role: 3rdLine IT Support Engineer Location: Horsham Salary: £35,000 - £40,000 + Benefits Interviewing Immediately - Apply Now My client are on the lookout for an experienced 3rdLine IT Support Engineer to join their growing IT team, you will be providing remote technical support across several clients of theirs. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will … Office 365/Azure ** Networking - Firewalls/Routers/Switches ** Backup Experience ** MDM Intune ** Cisco Requirements: ** 3+ years of current MSP experience as a 3rdLine Engineer The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on More ❯
My client is looking for an experienced 3rdLineSupport Engineer to join their team. This is an exciting opportunity for you to join a growing MSP where you can grow and develop your career. Job Summary They are seeking a dedicated and skilled 3rdLineSupport Engineer to join their dynamic team. The ideal candidate will be responsible for providing exceptional technical support to their clients, ensuring their systems operate smoothly and efficiently. This … role requires strong problem-solving abilities, excellent communication skills, and a solid understanding of computer networking and desktop support. Duties Provide up to third-linesupport for technical issues related to software troubleshooting and hardware malfunctions. Assist customers with inquiries and resolve issues in a timely More ❯
M27, Wardley, City and Borough of Salford, Greater Manchester, United Kingdom
Pure 4 Recruitment
My client is looking for an experienced 3rdLineSupport Engineer to join their team. This is an exciting opportunity for you to join a growing MSP where you can grow and develop your career. Job Summary They are seeking a dedicated and skilled 3rdLineSupport Engineer to join their dynamic team. The ideal candidate will be responsible for providing exceptional technical support to their clients, ensuring their systems operate smoothly and efficiently. This … role requires strong problem-solving abilities, excellent communication skills, and a solid understanding of computer networking and desktop support. Duties Provide up to third-linesupport for technical issues related to software troubleshooting and hardware malfunctions. Assist customers with inquiries and resolve issues in a timely More ❯
3rdLine IT Support Consultant ?? Location: Oxfordshire Home, Office & Client Sites ?? Salary: Competitive, based on experience My client are on the lookout for a proactive, customer-focused 3rdLine IT Support Consultant to join their growing team! This is a … dynamic role combining remote, office, and on-site support across Oxfordshire and the Midlands. You'll be part of a friendly, fast-moving team, handling BAU support, major projects, and technical leadership. What Youll Be Doing: ? Deliver top-tier customer service always! ? Provide expert on-site … IT projects ? Research, test, and evaluate emerging technologies ? Act as an escalation point for 1st & 2nd linesupport ? Work with 3rd-party vendors to resolve complex issues ? Keep documentation sharp and up-to-date ? Mentor and guide junior team members What They're Looking For More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Equals One Ltd
2nd Line/3rdLine IT Support Engineer Full-time Salary between £31,000 - £36,000 depending on experience. Doncaster Our client is an established MSP providing in-house IT Services and rapid response IT Support to companies across Doncaster and … the surrounding areas. Due to business growth, they are looking to add a 2nd Line/3rdLine IT Support Engineer to their growing team. The ideal candidate will have all the experience, skills, and personality to thrive in this new role. Ideal … in the services provided to clients. Building and maintaining relationships with new and existing clients where the Company provide their IT support. Liaising with 3rd party vendors and suppliers on behalf of clients. Experience with Microsoft Power Platform particularly Power Automate and PowerApps is advantageous but not essential. INDLS More ❯
Basingstoke, Hampshire, South East, United Kingdom
LA International Computer Consultants Ltd
3rdLine Exchange Support Engineer Duration : 6 Months, potential for further work. Location : onsite in Basingstoke and 2-3 days also expected in London per week, IR35 Status : Inside IR35 DV Required Your role We are looking for a 3rdLine Exchange … Support Engineer to work with our 3rdLine team and Engineering teams. Your role will involve assisting high profile user community via incident logging application. Your experience - Good understanding of Exchange 2013 or latest versions. - Good Understanding of Communication LCS/OCS/LYNC - Good More ❯
3rdLine IT Support Technician Support businesses with cutting-edge IT solutions, troubleshoot complex challenges, and grow your career in a collaborative team Feeling Stuck in Your Career? Ready for Something More? Its frustrating, isnt it? Youre great at solving problems, supporting people … if youre proactive, love self-learning, and want to keep growing your technical skills, youll thrive here. Work That Challenges and Inspires As a 3rdLine IT Support Technician, youll be the trusted expert clients turn to when things get tricky. From resolving complex technical … skill set and take the initiative, whether its learning a new tech tool or streamlining a process. Growth Mindset: Whether youre already a seasoned 3rd Liner or a strong 2nd Liner ready to step up, youre eager to learn, adapt, and take on more responsibility in a smaller team. More ❯
Job Title: DV Cleared 3rdLine Infrastructure Support Engineer Location: Basingstoke - Occasional travel to London Rate: Up to £600PD via an approved umbrella company Duration: 6 months with possible extension Are you reliable and keen to learn? Can you work well in a team? Do … make an impact and change the way the world works? Do you want to collaborate and achieve together with committed people to help support our secure … system and user community? This is your world and your opportunity to transform it for the better. Your role We are looking for a 3rdLine Infrastructure Support Engineer to work with our 3rdLine team and Engineering teams. Your role will More ❯
We are hiring for a 3rdLine Exchange Support Engineer to be based in Basingstoke with some travel to other sites in London. This is a permanent role and requires SC and/or DV Clearance. Salary on offer is between £55K - £60K + Bonus … impact? If so, this is your opportunity to work on secure systems and support a high-profile user community. Responsibilities: As a 3rdLine Exchange Support Engineer, you will be part of a dedicated 3rdLine and Engineering team, providing … expert-level support for Microsoft Exchange and related technologies. You will assist a high-profile user community via an incident logging system and receive specialist training on legacy infrastructure. Your Experience & Skills: - Microsoft Exchange (2013 or later) - Strong understanding of Exchange architecture, services, and troubleshooting. - Collaboration & Communication Tools More ❯
Employment Type: Permanent
Salary: £50000 - £60000/annum Bonus + Full Benefits
Job Title: DV Cleared 3rdLine Exchange Support Engineer Location: Basingstoke - Occasional travel to London Rate: Up to £600pd via an approved umbrella company Contract Duration: six month initial contract with possible extension Are you reliable and keen to learn? Can you work well in … make an impact and change the way the world works? Do you want to collaborate and achieve together with committed people to help support our secure … system and user community? This is your world and your opportunity to transform it for the better. Your Role We are looking for a 3rdLine Exchange Support Engineer to work with our 3rdLine team and Engineering teams. Your role will More ❯
Belpher, Alfreton, Derbyshire, United Kingdom Hybrid / WFH Options
Tilt Recruitment
Interesting role combining 3rdlineSupport, Cisco networking and project work within a MS Windows based environment. You’ll be providing 3rdline IT technical support for 2 sites within the UK, supporting users both deskside and remote. Technically, you More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
In Technology Group
Role: 3rdLine IT Support Engineer - Dynamic MSP Salary: £40,000 Location: Birmingham (Hybrid) Are you a seasoned 3rdLine IT Support professional looking to elevate your career within an energetic and supportive environment? We are seeking someone with strong … you've been waiting for. In this critical role at our client's innovative company: - You will utilize your proven expertise handling complex support queries that escalate beyond 2nd line. - Your ability to troubleshoot under pressure will be essential as we rely on maintaining robust uptime rates. - Being … server builds, network deployments and more The ideal candidate brings: - Demonstrable depth of knowledge from previous roles supporting diverse technologies at a third-line level - An understanding of how vital their work is when operating across various functions - providing both user support and contributing technical insights More ❯
Employment Type: Permanent
Salary: £35000 - £40000/annum hybrid working + excellent benefits
3rdLine IT Support Engineer - MSP - 45K Location: East Midlands Industry: IT Salary: £40000 - £45000 per annum + Pension, 25 days holiday Posted: 12/07/2024 Are you a Senior IT Support Engineer with client-facing experience? Do you have experience … Windows Server & Virtualisation? Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a Client facing 3rdLine IT Support role with a UK MSP. We are looking for good all-rounders, engineers that can work in … relationships with internal/external stakeholders Asset Management of hardware and software Design, Build and deployment of server architecture with supporting documentation in line with company standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to More ❯