1 to 25 of 32 3rd Line Support Jobs in the UK excluding London

3rd Line Support Engineer - Leeds - Hybrid - £35,000 Company I'm partnered with a leading Managed Service Provider (MSP) based in Leeds, who is experiencing rapid growth and is seeking a talented 3rd Line Support Engineer to join the dynamic … on delivering excellent IT solutions and work with a diverse client base, which puts them in a really good spot financially. Role As a 3rd Line Support Engineer, you will play a crucial role in providing advanced technical support and solutions. This role … disruptions. Document support processes and contribute to the knowledge base for continuous improvement. Qualifications Minimum of 5 years of experience in a 3rd line support or similar technical role. Proficient in server administration, network infrastructure, and troubleshooting. Solid understanding of IT security best more »

3rd Line Support Engineer We are recruiting a 3rd Line Support Engineer to work with our innovative Chesterfield based client. Were seeking a 3rd Line Support Engineer with strong networking skills and hands-on experience … who thrives in a fast-paced environment and enjoys both technical troubleshooting and practical, hands-on work. Key Responsibilities: Technical Support: Provide 3rd line support : Resolve IT support issues including hardware, software, and networking problems Network troubleshooting : Manage and troubleshoot network … with the team to contribute to research and development of new products as well as internal improvements Key Requirements: Experience : experience at 2nd/3rd line level with exposure to networking and hands-on technical work. Networking knowledge : Proficiency with network troubleshooting (TCP/IP, DHCP, DNS more »

Job Title: 3rd Line Support Engineer Location: Cheltenham (Hybrid Working) Salary: £40,000 - £50,000 (dependent on experience) About the Role: My client is a rapidly growing tech firm looking for a skilled and experienced 3rd Line Support Engineer to … are in place. Assist with IT projects, including migrations and system rollouts. Maintain thorough documentation of processes and solutions. Requirements: Proven experience in a 3rd Line Support role or similar. Strong knowledge of Windows Server, Active Directory, and Office 365. Experience with networking (LAN/… package. Opportunities for professional growth and certification support. Hybrid working options (after probation). A supportive, collaborative team environment. If you’re an experienced 3rd Line Support Engineer who thrives on tackling technical challenges and delivering exceptional IT solutions, we’d love to hear from more »

Role: 3rd Line Support Engineer Location: Warrington Salary: £50,000-£60,000 Working Pattern: On-Site The applicant must have a full UK driving license and access to a car. This company are looking for an experienced 3rd Line Engineer to join … employees and customers first. They foster a positive work culture, celebrating successes and ensuring a supportive environment where everyone can thrive. Key Responsibilities Providing 3rd Line support to customers, ensuring the issue is resolved. Acting as a point of escalation to other members of the … processes. Benefits 25 days holiday, plus UK Bank Holidays Additional day off for your birthday Life insurance Income Protection If you are an experienced 3rd Line Engineer who is looking to be able to progress their career and step into managerial roles, then this is the opportunity more »

3rd Line support Analyst - Sheffield - £40K An established client of ours in the Technology sector are looking for a 3rd Line support Analyst to join their internal IT department, on a permanent basis. The successful candidate candidates will be responsible … networking and infrastructure maintains a high level of availability and performance. Key Responsibilities: Ensure the successful delivery of new infrastructure services. Resolving 2nd/3rd line support calls, supporting junior members of staff and assisting the Service Desk team. Experienced providing service/support … Design, build and deploy new network solutions with emphasis on security, reliability and scalability. This is an excellent opportunity for an enthusiastic and passionate 3rd Line support Analyst to join a successful organisation. Interviews are being arranged immediately for this role, so if this is more »

IT Project/3rd Line IT Support Engineer - £40,000 - Ringwood - Great Opportunity! Role : IT Project/3rd Line IT Support Engineer Location : Ringwood Salary : £35,000 - £40,000 + Great Opportunity! Interviewing Immediately - Apply Now My client's are … looking for an experienced IT Project Engineer/3rd Line IT Support Engineer to join a rapidly growing IT department. The successful candidate will be responsible for providing onsite and remote technical support for IT infrastructure, resolving issues and providing advice on technical … Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Interviewing Immediately - Apply Now Built on a foundation of more »

Cisco 3rd Line Support Project Engineer - Cisco, LAN/WAN, Firewalls - £60,000 - £70,000 - Northamptonshire/Hybrid Do you want to: Be equally involved with 3rd line support and project-based work with career scope into Lead Net Sec … transparency and drive to deliver a top tier, professional job to their clients? Key Skills/Experience CCNP or CCIE Pro-active and reactive 3rd line network support across all client networks infrastructure You will be one of the key network Subject Matter Experts (SME … and large enterprises, effectively escalating wherever necessary. Please hit the button Apply and/or email (see below) or call for further info. Cisco 3rd Line Support Project Engineer - Cisco, LAN/WAN, Firewalls - £60,000 - £70,000 - Northamptonshire/Hybrid more »

An exciting start-up is looking for a 3rd Line Support Engineer to join their team in Macclesfield. This is a hybrid position and you would be required to be in the office 3 days a week. Experience working in an MSP environment would be … preferred. Required Skills/Experience of the 3rd Line Support Engineer: Proven experience in 2nd/3rd line IT support roles, ideally within an MSP or similar environment Strong knowledge of Microsoft 365 Proficiency with Windows Server and Active Directory … including Group Policy Experience with Azure AD integration and Intune device management. Knowledge of virtualization platforms (Azure Virtual Desktop, etc) The successful 3rd Line Support Engineer will be paid up to £40,000 per annum. If interested, please apply immediately. We also offer up to more »

rd Line Support Engineer £30,000 to £35,000 basic salary per annum plus benefits including bonus, pension, private medical, 23 days holiday and excellent training & development plans etc. Our key client, a leading IT support and solutions provider, are looking for a … rd Line Support Engineer to join their high-performing service desk team on a permanent basis. The 3 rd Line Support Engineer will be joining a thriving business that really value their staff and provide excellent career development and training opportunities. The … successful 3 rd Line Support Engineer will be responsible for troubleshooting and resolving complex technical issues, so this position will suit an engineer with a high level of skill across a broad range of technologies. The 3 rd Line Support Engineer will more »

Job Title : 3rd Line Support Engineer Location: Maldon, Essex Salary: Up to £45,000 per annum Are you a seasoned IT professional with 10+ years of experience and advanced expertise in Microsoft technologies? My client are seeking a 3rd Line Support … tackle complex technical challenges, lead critical IT projects, and play a key role in shaping IT infrastructure. Key Responsibilities Provide expert resolution for escalated 3rd line support issues. Design, implement, and oversee server migrations and system upgrades. Administer and optimize Windows Server, Active Directory, and … networking configurations and virtualization platforms (e.g., VMware, Hyper-V). Lead IT security, compliance, and performance initiatives. Requirements 10+ years of proven IT support experience, with advanced expertise in Microsoft ecosystems. Deep understanding of networking, virtualization, and system security best practices. Relevant certifications (e.g., Microsoft, VMware, CompTIA) are more »

3rd Line Support Engineer - Hitchin - £45K My client a high performing MSP is currently seeking an experienced & motivated 3rd line support professional to join the team. The role will involve spending time between customer's sites providing in person support … compliance and governance. Ability to provide technical advice, in an easy-to-understand manner, to various-sized organisations. Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. Experience with PSA (Autotask preferred) & working to SLA's. Desirable Skills & Qualifications Microsoft Certifications. Exposure to … ITIL or other ITSM framework 3rd Line Support Engineer - Hitchin - £45K more »

2nd/3rd Line Support Engineer – Sheffield Are you a skilled IT support professional looking for your next challenge? Our client, a leading Software House based in Sheffield, is seeking a talented 2nd/3rd Line Support Engineer … Dell server hardware and Dell, Lenovo, and HP workstation hardware. Configure and troubleshoot network switches, firewalls, access points, and ethernet cabling. Administer and support common network services such as DNS, DHCP, and site-to-site VPNs. Provide expert support for infrastructure and platform migrations between on … hosted environments. Collaborate with teams to utilize Microsoft Azure DevOps Server effectively. What We’re Looking For: Proven experience in 2nd and/or 3rd line IT support roles. Strong hardware expertise in Dell, Lenovo, and HP technologies. Solid understanding of network infrastructure and services. more »

3rd Line IT Support Location: Flintshire, UK Permanent Salary: £30,000£40,000 pa Our client, a growing IT services provider based in Flintshire, is seeking a skilled and enthusiastic 3rd Line IT Technician to join their team. This is a fantastic … solving and project work to make a real impact while developing their skills and career in the ever-changing tech industry. ROLE The successful 3rd Line IT Technician candidate will provide high-level IT support to a range of business clients, working on diverse systems … and projects. Delivering 3rd/third line IT support for business clients across various systems. Supporting Microsoft Exchange environments, both onsite and 365. Managing and troubleshooting Microsoft Server installations. Providing expertise in Microsoft 365 products and backup solutions. Handling advanced desktop support and more »

Job Title: 3rd Line IT Support Engineer Location: Teeside Salary: Competitive, based on experience Contract: Full-time, Permanent Are you a tech-savvy problem solver with expertise in Microsoft technologies, networking, virtualization, and cloud solutions? Join our client’s dynamic IT team as a 3rd Line IT Support Engineer , where you'll play a pivotal role in maintaining, troubleshooting, and optimizing complex IT environments for clients. Key Responsibilities: Provide expert-level support and resolution for escalated IT issues across a diverse client base. Manage and maintain Microsoft technologies … security and performance. Contribute to IT projects, such as migrations, infrastructure upgrades, and disaster recovery planning What You’ll Bring: Proven experience in a 3rd Line IT Support role or similar senior technical position. Strong expertise in: Microsoft Active Directory and Group Policy Management. Networking more »

3rd Line Support Engineer My client is seeking to recruit a highly skilled 3rd Line Support Engineer As part of the operations team, the Support Engineer will play a key role in providing advanced technical support and maintaining the operational integrity of IT systems, infrastructure, and telecommunications. The Support Engineer will provide expert-level support for complex technical issues escalated beyond the first and second line. This role involves systems administration, troubleshooting infrastructure problems, ensuring compliance with security policies, and … providers to resolve issues and evaluate new or replacement hardware. Contribute to the development and implementation of IT policies and procedures. Provide configuration support for software products and ensure effective operation for end-users. Collaborate with internal teams to manage system performance and optimise functionality. Manage application packaging more »

3rd Line Support Engineer Location: Thurrock (Must drive/live locally due to location) Full-time: 9am-5:30pm (office-based) Are you ready to join a forward-thinking and rapidly growing technology company? Our client is on the lookout for a 3rd Line Support Engineer to become a key player in their support team. This role is pivotal in driving their growth and enhancing their ability to deliver state-of-the-art IT solutions. As an integral part of their technical team, you'll tackle a variety … of exciting projects, including network infrastructure, desktop and server support, and system maintenance across a diverse client base. This is a fantastic opportunity for someone eager to advance in the industry. Our client is passionate about training and developing their staff to help them reach their full potential. more »

3rd Line Support Engineer Location: Thurrock (Must drive/live locally due to location) Full-time: 9am-5:30pm (office-based) Are you ready to join a forward-thinking and rapidly growing technology company? Our client is on the lookout for a 3rd Line Support Engineer to become a key player in their support team. This role is pivotal in driving their growth and enhancing their ability to deliver state-of-the-art IT solutions. As an integral part of their technical team, you'll tackle a variety … of exciting projects, including network infrastructure, desktop and server support, and system maintenance across a diverse client base. This is a fantastic opportunity for someone eager to advance in the industry. Our client is passionate about training and developing their staff to help them reach their full potential. more »

3rd Line Shared Service Support Engineer (SD-WAN) Bracknell - onsite 5 days a week We are looking for a 3rd Line Shared Service Support Network Engineer (SD-WAN) to work collaboratively across our accounts within the SD-WAN shared service. … Your role will involve direct technical support for services in the SD-WAN team as part of the 3rd Line Team and assist in the day-to-day operations and duties of the SD-WAN Service. The engineer will also work with the current support … of Performance & Availability Data • Test and development within the Pre-Production environment and rollout to the Production environment Your experience • Experience working in a 3rd NOC support group. • Networking SME • Ideally Have knowledge of MS Service Center Support tool, SD-WAN, Cisco Viptela, and Juniper more »

role Experience in the IT Services sector Experience of working in an IT service desk team Knowledge of relevant industry Knowledge of technical support process Ability to use MS Word, Excel and Publisher Full driving licence (Manual) Desirable: Degree Level Cyber security qualification Experience … in Cyber Security Knowledge of Managed Print Solutions Experience using supplier portals and CRM systems What The Role Looks Like: Provide predominantly 2nd and 3rd line technical support to IT and Unified Communications clients. Ensure high-quality service delivery and regular system updates. Troubleshoot and … you're interested in this role, please apply or contact Jamie Watson at . We look forward to your inquiry! Job Title: 2nd and 3rd Line Support Location: Crawley Salary: £30,000 - £35,000 per annum Full Time more »

3rd Line Support Network Engineer Location: Basingstoke Salary: £56 - £60k plus 3% SIS bonus and 10% DV allowance once through Candidates must be willing to go through SC and DV security clearance for this role. Your role will involve : I am looking for an ideally … not essential Demonstrable understanding of OSPF, EIGRP and BGP routing protocols. Demonstrable understanding of NAT, GRE Tunnelling protocol, DMVPN Tunnelling Protocol, Subnetting & Supernetting. Previous 3rd line troubleshooting and support experience. Network implementation in an offline environment. Please note: It's still worth applying even if more »

Job Title: 2nd 3rd Line Technical Support Specialist Location: Swindon Hybrid Salary: DOE Employment Type: Full Time/Contract Key Responsibilities: - Provide 2nd and 3rd line support for SharePoint Online, SharePoint Server, and related technologies. - Troubleshoot and resolve issues across … Opportunities for professional development - A collaborative and inclusive work environment About Verelogic: The Verelogic Group, with over 30 years of experience, offers business support in technology and recruitment in the IT and engineering sectors. Verelogic IT Solutions focuses on building high-quality services for companies that want transformative … ways to support more efficient business functions. We build, fix, and offer support on any IT-related issues and provide innovative solutions across data management, software migration, upgrades, cloud migrations, networking (firewall/security), infrastructure services (configuration/refresh/migration), and personalised bespoke application services more »

like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review. DUTIES Your duties as 3rd Line Network Operations Engineer will include: Provide technical support for incoming customer support queries and escalations from 1st … and effectively manage through to resolution high-level escalation Incidents, Problem Tickets and Major Incidents Mentor and aid in the development of 2nd/3rd line engineers through knowledge transfer Receiving and owning issues; enquiries and change requests for support from clients and prioritise accordingly … complex faults on the network to meet defined service levels Support network investigation/performance routines to ensure network availability Liaison with 3rd parties, customers and site providers to ensure completion of tasks Core Network Operations Perform support tasks for the business to provide network more »

Role: 3rd Line IT Support Engineer - Dynamic MSP Salary: £40,000 Location: Birmingham (Hybrid) Are you a seasoned 3rd Line IT Support professional looking to elevate your career within an energetic and supportive environment? We are seeking someone with strong … you've been waiting for. In this critical role at our client's innovative company: - You will utilize your proven expertise handling complex support queries that escalate beyond 2nd line. - Your ability to troubleshoot under pressure will be essential as we rely on maintaining robust uptime rates. - Being … server builds, network deployments and more The ideal candidate brings: - Demonstrable depth of knowledge from previous roles supporting diverse technologies at a third-line level - An understanding of how vital their work is when operating across various functions - providing both user support and contributing technical insights more »

Do you have a minimum of 3 years working for an MSP? Are you experienced with complex 3rd line support queries? We're looking for a senior support engineer to join our growing team. As a member of the technical operations team, you … knowledge of technologies, excellent problem-solving skills, and the ability to manage multiple tasks efficiently whilst maintaining communication with our customers. Job responsibilities: Provide 3rd level technical support to customers, resolving complex hardware and software issues and reducing reoccurring incidents. Collaborate with, and mentor junior members of … technical assistance with the planning and implementation of internal and customer IT Projects. Create and maintain documentation for technical procedures, configurations and solutions. Support the Sales and Account Management Teams with customer-facing technical pre-sales assistance. Deliver product presentations and demonstrations, providing support at external more »

Were seeking an experienced 3rd Line Telco Support Engineer to lead the resolution of complex telecom issues and ensure the performance and reliability of advanced systems, including VoIP, SIP, PSTN, and mobile networks. In this role, youll tackle escalated technical challenges, perform diagnostics, and implement … documentation are essential aspects of the role. With at least five years of experience in telecom support, ideally including two in a 3rd line or similar level position, youll bring advanced knowledge of telecom protocols, strong problem-solving skills, and a proactive approach to improvement. more »