1 to 25 of 41 3rd Line Support Jobs in the UK excluding London

3rd Line Support Engineer Nr Cardiff - hybrid working (2 days from home a week) £40,000 - £45,000 + Benefits listed below. This is a fantastic opportunity for you, a 3rd Line Support Engineer/Workplace Operations Engineer, to join … a leading IT company based near Cardiff. You will be supporting external clients with all of their IT requirements - 3rd Line, but also involved with the management and implementation experience of various devices, software and solutions including the management and implementation experience of: Enterprise EUC environments, including … and maintenance Edge Security management e.g. Configure, manage and monitor firewalls, VPON's and security appliances As the Workplace Operations Engineer/3rd Line Support Engineer, you will carry a range of technical and customer-focussed responsibilities, including: Delivering outstanding 3rd line More ❯

Job Title: 3rd Line Support Engineer Location: Office-Based - Southend-On-Sea Salary: Up to £42,000 per annum Job Type: Full-Time, Permanent About the Role: We are looking for a highly skilled and experienced 3rd Line Support Engineer … to join our client's internal IT team. This office-based role is critical in providing advanced technical support to internal colleagues and acting as an escalation point for 1st and 2nd line support teams. As the team's technical expert, you will be … by developing the Knowledge Base, authoring articles that support internal staff development, and promoting a customer self-service approach. Key Responsibilities: Provide 3rd line support for escalated technical issues across systems, networks, and applications. Act as a mentor and escalation point for 1st More ❯

3rd Line Support Engineer If you're looking for a 3rd Line role where you'll tackle genuinely interesting technical issues and become the trusted escalation point in a supportive MSP, this is an opportunity worth exploring. If you're ready to … where your technical expertise is genuinely valued and your ideas influence how things get done, youll feel at home from day one. As the 3rd Line Support Engineer, youll become the calming voice and trusted advisor the team relies on. Your focus will be resolving … LAN, WAN, VLANs, managed WiFi, Sophos firewalls, VPN VoIP systems and occasional hardware troubleshooting Youll Thrive Here If: You're already established in a 3rd Line role or a confident 2nd Line engineer who's eager for the next step. You genuinely enjoy calmly resolving More ❯

2nd/3rd Line Support Engineer Tiverton Hybrid Working - 2-3 days a week from home £30,000-£32,000 + Progression + Training + Hybrid Working + Bonuses + 33 Days Holiday Excellent opportunity for a 2nd/3rd Line Support … a highly interesting position, plenty of opportunities for personal development and growth, and an excellent progression route through the business! The Role: *2nd/3rd Line Support Engineer/Infrastructure Support Engineering *Hands-on and technical *Researching tech solutions that could solve issues … in the business *Hybrid working - 2-3 days in a week The Person: *Good experience with 2nd/3rd Line Support or Infrastructure Engineering *Experience with MS365 *Routing, Switching, Firewalls, LAN/WAN *Azure *Commutable to Tiverton 2-3 days a week Reference Number: BBBH251576 More ❯

3rd Line Support Engineer - Milton Keynes 5 Days per week onsite - £35,000 - £40,000 3rd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 3rd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. … Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: * Strong 3rd Line support experience * Conduct administration tasks for server operating systems * Collaborate with RDS, Citrix, and Hyper-V technologies. * Supply assistance More ❯

3rd Line Support Engineer - Milton Keynes 5 Days per week onsite - 35,000 - 40,000 3rd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 3rd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. … Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: Strong 3rd Line support experience Conduct administration tasks for server operating systems Collaborate with RDS, Citrix, and Hyper-V technologies. Supply assistance More ❯

Role: 3rd Line Support Engineer Salary: £45,000 - £55,000 per annum, plus company benefits Location: Northampton (on-site working) As an accomplished 3rd Line Engineer, you will be responsible for providing 3rd line support to customers … that incidents, service requests and updates are logged and processed quickly. You will act as a point of escalation for 1st and 2nd Line support, ensuring strong communication is maintained throughout. The client is looking for a generalist, and a good all-rounder who has … supported a wide range of technologies in different capacities (rather than a specialist who has focused on one area). Skills & experience required - Excellent 3rd line IT support experience All round general experience of supporting a broad range of enterprise technologies and applications including Windows More ❯

Life on the team 3rd Line Support Analyst Wintel AD Competitive Salary + on-call, + overtime + comprehensive and flexible benefits Hatfield, Nottingham or Milton Keynes (full-time in office) Must be SC Cleared, or willingness to undertake Multiple Opportunities A fantastic opportunity has … arisen for 3rd Line Infrastructure Support Analyst to join our 3rd line support team based at one of our delivery locations (Nottingham, Hatfield or Milton Keynes) The successful candidate will join our shared delivery team supporting multiple customers, providing proactive … and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. The roles will focus on incidents, increasing the first time fix rates, ensuring SLAs are met, and wider call management. What youll do Technical 80% Call and incident Management More ❯

providing our mortgage service for over 10 years and due to internal movement, we are currently seeking an experienced IT Support Engineer - 3rd Line, to join our team with the focus being to maintain, upgrade, and manage the Company's software, hardware and network infrastructure. … a managed service provide or in an inhouse role. This role would suit an individual who is looking for a step up into a 3rd line role having established their career in 2nd line support or someone who is currently in a 3rd … work inline with industry regulations, standards and data protection laws. • Responding to major incidents, communicating efficiently and effectively across the business and collaborating with 3rd party support. • Provide technical direction for the development, design and integration of systems. • Continually creating and maintaining comprehensive technical documentation for all systems. To More ❯

Role: 3rd Line Support Engineer Salary: Dependent on experience Location: Northampton (on-site working) As a 3rd Line Engineer, you will be responsible for providing 3rd line support to customers ensuring that incidents, service requests and updates … are logged and processed quickly. You will act as a point of escalation for 1st and 2nd Line support, ensuring strong communication is maintained throughout. The client are looking for a generalist, a good all-rounder who has supported a wide range of technologies in different More ❯

I am currently supporting a client who is looking to supplement their current 3rd line team with a 3rd line support engineer, mainly to assist with current workload but also share insights of past experiences and support current team with … to play a key role in delivering high-level technical support and gain experience of mentoring/upskilling colleagues. Key Responsibilities: - Provide 3rd line technical support across a variety of technologies including O365/M365, Windows Server environments, and network infrastructure. - Troubleshoot and … issues, escalating when necessary. - Manage and maintain Group Policy, Active Directory, and other Windows-based services. - Perform basic WAN/LAN troubleshooting and support network infrastructure, including routers, switches, and wireless access points. - Support and manage firewall configurations and security best practices. - Work closely with 1st More ❯

I am currently supporting a client who is looking to supplement their current 3rd line team with a 3rd line support engineer, mainly to assist with current workload but also share insights of past experiences and support current team with … to play a key role in delivering high-level technical support and gain experience of mentoring/upskilling colleagues. Key Responsibilities: - Provide 3rd line technical support across a variety of technologies including O365/M365, Windows Server environments, and network infrastructure. - Troubleshoot and … issues, escalating when necessary. - Manage and maintain Group Policy, Active Directory, and other Windows-based services. - Perform basic WAN/LAN troubleshooting and support network infrastructure, including routers, switches, and wireless access points. - Support and manage firewall configurations and security best practices. - Work closely with 1st More ❯

3rd Line IT Support Engineer I am working with a leading company who is seeking an experienced 3rd Line IT Support Engineer to join their IT team. This role involves providing high-level technical support, maintaining and upgrading … Coming into the role you will be responsible for resolving complex IT issues, maintaining cloud infrastructure, enhancing cyber security measures, and mentoring junior support staff. Key Responsibilities: Provide exceptional technical support and guidance to end-users, troubleshooting and resolving complex IT-related issues. Maintain, upgrade, and … support engineers to enhance their technical capabilities. Respond to and manage major incidents, communicating effectively across the business and collaborating with 3rd party support teams. Provide technical expertise within IT projects, offering direction for development, design, and systems integration. Create and maintain comprehensive technical More ❯

Support Systems Administrator (3rd Line Support Engineer) Location: Grays, Essex (must drive due to location) Salary: £(phone number removed) depending on Experience Are you ready to join a forward-thinking and rapidly growing technology company? Our client is on the lookout for a … 3rd Line Support Engineer to become a key player in their support team. This role is pivotal in driving their growth and enhancing their ability to deliver state-of-the-art IT solutions. As an integral part of their technical team, you'll … tackle a variety of exciting projects, including network infrastructure, desktop and server support, and system maintenance across a diverse client base. This is a fantastic opportunity for someone eager to advance in the industry. Our client is passionate about training and developing their staff to help them reach More ❯

My client is looking for an experienced 3rd Line Support Engineer to join their team. This is an exciting opportunity for you to join a growing MSP where you can grow and develop your career. Job Summary They are seeking a dedicated and skilled 3rd Line Support Engineer to join their dynamic team. The ideal candidate will be responsible for providing exceptional technical support to their clients, ensuring their systems operate smoothly and efficiently. This … role requires strong problem-solving abilities, excellent communication skills, and a solid understanding of computer networking and desktop support. Duties Provide up to third-line support for technical issues related to software troubleshooting and hardware malfunctions. Assist customers with inquiries and resolve issues in a timely More ❯

My client is looking for an experienced 3rd Line Support Engineer to join their team. This is an exciting opportunity for you to join a growing MSP where you can grow and develop your career. Job Summary They are seeking a dedicated and skilled 3rd Line Support Engineer to join their dynamic team. The ideal candidate will be responsible for providing exceptional technical support to their clients, ensuring their systems operate smoothly and efficiently. This … role requires strong problem-solving abilities, excellent communication skills, and a solid understanding of computer networking and desktop support. Duties Provide up to third-line support for technical issues related to software troubleshooting and hardware malfunctions. Assist customers with inquiries and resolve issues in a timely More ❯

3rd Line IT Support Consultant ?? Location: Oxfordshire Home, Office & Client Sites ?? Salary: Competitive, based on experience My client are on the lookout for a proactive, customer-focused 3rd Line IT Support Consultant to join their growing team! This is a … dynamic role combining remote, office, and on-site support across Oxfordshire and the Midlands. You'll be part of a friendly, fast-moving team, handling BAU support, major projects, and technical leadership. What Youll Be Doing: ? Deliver top-tier customer service always! ? Provide expert on-site … IT projects ? Research, test, and evaluate emerging technologies ? Act as an escalation point for 1st & 2nd line support ? Work with 3rd-party vendors to resolve complex issues ? Keep documentation sharp and up-to-date ? Mentor and guide junior team members What They're Looking For More ❯

rd Line Support Engineer Caerphilly Nr Cardiff hybrid working (2 days from home a week) £40,000 - £45,000 + Benefits listed below. This is a fantastic opportunity for you, a 3 rd Line Support Engineer/Workplace Operations Engineer, to join … a leading IT company based near Cardiff. You will be supporting external clients with all of their IT requirements 3 rd Line, but also involved with the management and implementation experience of various devices, software and solutions including the management and implementation experience of: Enterprise EUC environments, including … Proxmox, VMware, Microsoft Hyper-V). Market leading Backup and recovery solutions. Security Management utilising AntiSpam, Web filtering and various AV Technologies Networking Support and maintenance Edge Security management e.g. Configure, manage and monitor firewalls, VPONs and security appliances As the Workplace Operations Engineer/3 rd Line More ❯

3rd Line ICT Support Engineer Location: Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire Salary: £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476) Derbyshire Fire & Rescue Service is looking … to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service. As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate. More ❯

2nd Line/3rd Line IT Support Engineer Full-time Salary between £31,000 - £36,000 depending on experience. Doncaster Our client is an established MSP providing in-house IT Services and rapid response IT Support to companies across Doncaster and … the surrounding areas. Due to business growth, they are looking to add a 2nd Line/3rd Line IT Support Engineer to their growing team. The ideal candidate will have all the experience, skills, and personality to thrive in this new role. Ideal … in the services provided to clients. Building and maintaining relationships with new and existing clients where the Company provide their IT support. Liaising with 3rd party vendors and suppliers on behalf of clients. Experience with Microsoft Power Platform particularly Power Automate and PowerApps is advantageous but not essential. INDLS More ❯

3rd Line IT Support Consultant ?? Location: Oxfordshire Home, Office & Client Sites ?? Salary: Competitive, based on experience My client are on the lookout for a proactive, customer-focused 3rd Line IT Support Consultant to join their growing team! This is a … dynamic role combining remote, office, and on-site support across Oxfordshire and the Midlands. You'll be part of a friendly, fast-moving team, handling BAU support, major projects, and technical leadership. What Youll Be Doing: ? Deliver top-tier customer service always! ? Provide expert on-site … IT projects ? Research, test, and evaluate emerging technologies ? Act as an escalation point for 1st & 2nd line support ? Work with 3rd-party vendors to resolve complex issues ? Keep documentation sharp and up-to-date ? Mentor and guide junior team members What They're Looking For More ❯

3rd Line IT Support Consultant Location: Oxfordshire – Home, Office & Client Sites 💰 Salary: Competitive, based on experience My client are on the lookout for a proactive, customer-focused 3rd Line IT Support Consultant to join their growing team! This is a … dynamic role combining remote, office, and on-site support across Oxfordshire and the Midlands. You’ll be part of a friendly, fast-moving team, handling BAU support, major projects, and technical leadership. What You’ll Be Doing: ✅ Deliver top-tier customer service – always! ✅ Provide expert on … IT projects ✅ Research, test, and evaluate emerging technologies ✅ Act as an escalation point for 1st & 2nd line support ✅ Work with 3rd-party vendors to resolve complex issues ✅ Keep documentation sharp and up-to-date ✅ Mentor and guide junior team members What They’re Looking For More ❯

3rd Line Infrastructure Support Engineer Duration : 6 Months, potential for further work. Location : onsite in Basingstoke and 2-3 days also expected in London per week, IR35 Status : Inside IR35 DV Required Your role We are looking for a 3rd Line Infrastructure … Support Engineer to work with our 3rd Line team and Engineering teams. Your role will involve assisting high profile user community via incident logging application. Essential Knowledge and Skills Required: * Microsoft Windows Server (Apply online only) * Active Directory and Group Policy * Role & Functional based Security More ❯

3rd Line Exchange Support Engineer Duration : 6 Months, potential for further work. Location : onsite in Basingstoke and 2-3 days also expected in London per week, IR35 Status : Inside IR35 DV Required Your role We are looking for a 3rd Line Exchange … Support Engineer to work with our 3rd Line team and Engineering teams. Your role will involve assisting high profile user community via incident logging application. Your experience - Good understanding of Exchange 2013 or latest versions. - Good Understanding of Communication LCS/OCS/LYNC - Good More ❯

3rd Line IT Support Technician Support businesses with cutting-edge IT solutions, troubleshoot complex challenges, and grow your career in a collaborative team Feeling Stuck in Your Career? Ready for Something More? Its frustrating, isnt it? Youre great at solving problems, supporting people … if youre proactive, love self-learning, and want to keep growing your technical skills, youll thrive here. Work That Challenges and Inspires As a 3rd Line IT Support Technician, youll be the trusted expert clients turn to when things get tricky. From resolving complex technical … skill set and take the initiative, whether its learning a new tech tool or streamlining a process. Growth Mindset: Whether youre already a seasoned 3rd Liner or a strong 2nd Liner ready to step up, youre eager to learn, adapt, and take on more responsibility in a smaller team. More ❯