12 of 12 3rd Line Support Jobs in the Midlands

Role: 3rd Line Support Engineer Salary: £45,000 - £55,000 per annum, plus company benefits Location: Northampton (on-site working) As an accomplished 3rd Line Engineer, you will be responsible for providing 3rd line support to customers … that incidents, service requests and updates are logged and processed quickly. You will act as a point of escalation for 1st and 2nd Line support, ensuring strong communication is maintained throughout. The client is looking for a generalist, and a good all-rounder who has … supported a wide range of technologies in different capacities (rather than a specialist who has focused on one area). Skills & experience required - Excellent 3rd line IT support experience All round general experience of supporting a broad range of enterprise technologies and applications including Windows More ❯

Role: 3rd Line Support Engineer Salary: Dependent on experience Location: Northampton (on-site working) As a 3rd Line Engineer, you will be responsible for providing 3rd line support to customers ensuring that incidents, service requests and updates … are logged and processed quickly. You will act as a point of escalation for 1st and 2nd Line support, ensuring strong communication is maintained throughout. The client are looking for a generalist, a good all-rounder who has supported a wide range of technologies in different More ❯

I am currently supporting a client who is looking to supplement their current 3rd line team with a 3rd line support engineer, mainly to assist with current workload but also share insights of past experiences and support current team with … to play a key role in delivering high-level technical support and gain experience of mentoring/upskilling colleagues. Key Responsibilities: - Provide 3rd line technical support across a variety of technologies including O365/M365, Windows Server environments, and network infrastructure. - Troubleshoot and … issues, escalating when necessary. - Manage and maintain Group Policy, Active Directory, and other Windows-based services. - Perform basic WAN/LAN troubleshooting and support network infrastructure, including routers, switches, and wireless access points. - Support and manage firewall configurations and security best practices. - Work closely with 1st More ❯

I am currently supporting a client who is looking to supplement their current 3rd line team with a 3rd line support engineer, mainly to assist with current workload but also share insights of past experiences and support current team with … to play a key role in delivering high-level technical support and gain experience of mentoring/upskilling colleagues. Key Responsibilities: - Provide 3rd line technical support across a variety of technologies including O365/M365, Windows Server environments, and network infrastructure. - Troubleshoot and … issues, escalating when necessary. - Manage and maintain Group Policy, Active Directory, and other Windows-based services. - Perform basic WAN/LAN troubleshooting and support network infrastructure, including routers, switches, and wireless access points. - Support and manage firewall configurations and security best practices. - Work closely with 1st More ❯

3rd Line ICT Support Engineer Location: Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire Salary: £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476) Derbyshire Fire & Rescue Service is looking … to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service. As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate. More ❯

Interesting role combining 3rd line Support, Cisco networking and project work within a MS Windows based environment. You’ll be providing 3rd line IT technical support for 2 sites within the UK, supporting users both deskside and remote. Technically, you More ❯

Role: 3rd Line IT Support Engineer - Dynamic MSP Salary: £40,000 Location: Birmingham (Hybrid) Are you a seasoned 3rd Line IT Support professional looking to elevate your career within an energetic and supportive environment? We are seeking someone with strong … you've been waiting for. In this critical role at our client's innovative company: - You will utilize your proven expertise handling complex support queries that escalate beyond 2nd line. - Your ability to troubleshoot under pressure will be essential as we rely on maintaining robust uptime rates. - Being … server builds, network deployments and more The ideal candidate brings: - Demonstrable depth of knowledge from previous roles supporting diverse technologies at a third-line level - An understanding of how vital their work is when operating across various functions - providing both user support and contributing technical insights More ❯

Join to apply for the 3rd Line Support role at team.blue We're looking for a Third Level Technical Support team member to join our UK support team under group brands that include Catalyst2, UKDedicated and GURU Cloud. This is a … fast-paced and varied technical hands-on role involving escalated internal and customer support matters, provisioning new services, managing systems and mentoring other support teams members. This role is either completely remote (UK-based) or working from our Worcester, Reading or Hemel Hempstead offices. Key responsibilities … Providing escalated support to our customers using email/ticketing, live chat and telephone. Supporting our internal teams with technical escalations Deploying new customer services System administration, ongoing management and upgrades. Required Skills & Experience: Multi-year strong hosting server experience, covering cPanel, WHM, Plesk and Windows Server. Excellent More ❯

who specialise in Logistics, and Supply Chain. They are looking to expand their IT function by adding an ambitious, eager to learn IT Support Analyst. This is a senior role in the team, and … an exciting to time to join the organisation. Job Function: Responsible for providing support for ICT systems and services from 1st to 3rd line. You will ensure the secure, effective operation of all ICT systems alongside our support partners. The ideal candidate will be an … experienced ICT Support Analyst with at least 5 years' experience in an ICT support or similar role. The candidate should have strong knowledge of Microsoft 365 Suite including Defender, Intune and other relevant technologies. This role involves resolving escalated support issues, leading IT projects More ❯

who specialise in Logistics, and Supply Chain. They are looking to expand their IT function by adding an ambitious, eager to learn IT Support Analyst. This is a senior role in the team, and … an exciting to time to join the organisation. Job Function: Responsible for providing support for ICT systems and services from 1st to 3rd line. You will ensure the secure, effective operation of all ICT systems alongside our support partners. The ideal candidate will be an … experienced ICT Support Analyst with at least 5 years' experience in an ICT support or similar role. The candidate should have strong knowledge of Microsoft 365 Suite including Defender, Intune and other relevant technologies. This role involves resolving escalated support issues, leading IT projects More ❯

Interesting role combining 3 rd line Support, Cisco networking and project work within a MS Windows based environment. Youll be providing 3 rd line IT technical support for 2 sites within the UK, supporting users both deskside and remote. Technically, you will More ❯

Interesting role combining 3 rd line Support, Cisco networking and project work within a MS Windows based environment. Youll be providing 3 rd line IT technical support for 2 sites within the UK, supporting users both deskside and remote. Technically, you will More ❯