16 of 16 2nd Line Support Jobs in the South East

A 2nd Line Support Engineer is required to provide high-quality technical support across the organisation, ensuring a robust and reliable IT environment for all staff. Client Details 2nd Line Support Engineer - Deskside Support Our client … of services to clients in various sectors. The company is known for its high standards of service and its commitment to continuous improvement. Description 2nd Line Support Engineer - Deskside Support This role focuses on supporting the firm's transition to cloud computing (MS … processes for business changes and provide training. Resolve escalated technical issues and collaborate with vendors. Provide data, statistics, and assist with budget management. Profile 2nd Line Support Engineer - Deskside Support Experience & Background: 5+ years of commercial IT experience , with a proven track record more »

2nd Line Support Engineer - 3 Month Contract - £250 Per Day (Inside IR35) - South East London Overview: An excellent opportunity has arisen with an insurance company for Contract 2nd Line Support Engineer with a focus on providing 1st/2nd … currently on premise but looking to move into Azure Cloud in the near future. Role and Responsibilities: The role is to provide 1st and 2nd line levels of technical support to the business, covering all areas of IT deployed within the company Provide excellent customer … of VLANs and firewalls, wireless configurations Experience in remediating vulnerabilities within a Microsoft environment 2 years+ of 1st line technical helpdesk environment 2nd line technical support experience Full driving license and Desirable: Experience of working within a change control environment or financial institution more »

2nd Line Support Desk Analyst Maidstone Up to £32k Are you looking for a local company to join in a 2nd line Support Capacity? Great opportunity to upskill and undertake further training Good progression to 3rd line if … required As a 2nd line Helpdesk Analyst, you will be responsible for providing high-quality technical support to our customers. You will play a key role in troubleshooting, resolving complex issues, and ensuring customer satisfaction. Your expertise in 2nd line support … IT projects as required, providing technical insight and support. Essential Technical Experience: 3-5 years IT Support experience with strong focus on 2nd line Proven track record om troubleshooting and resolving complex technical issues Ability to mentor and guide junior staff Microsoft Windows (all versions more »

Lloyd Recruitment is pleased to be working with a leading business in the Camberley area, actively seeking a 1st & 2nd Line Support Engineer to join their dynamic team. What's in it for you? Competitive salary between £28,000- £30,000 Hybrid working (1 to … UK. With nearly two decades of experience, they continue to lead the way in providing first-class IT services. The Role: As a 1st & 2nd Line Support Engineer, you'll play a crucial role in the team, handling 1st & 2nd line technical … skills (TCP/IP and DNS). Desirable skills include Office 365 Administration, general networking knowledge, and familiarity with printers. Responsibilities: Providing 1st and 2nd Line support for Windows Desktops, Laptops, hardware, and software Offering 1st Line and 2nd support more »

2nd Line Support engineer required by my leading technical provider. My client is seeking a bright, proactive and technically focussed individual looking to developer their career and technical skillset. We’re looking for a 1st/2nd Line Support Technician … for IT issues, providing high-quality support and troubleshooting for end-users across a range of technologies. Key Responsibilities Provide 1st and 2nd line technical support via phone, email, and in-person Diagnose and resolve hardware, software, and network issues Escalate complex problems … Directory/Microsoft 365 Document and track support tickets using a ticketing system We’re Looking For Experience in a 1st/2nd line IT support role Strong knowledge of Windows OS, Microsoft 365, and Active Directory Excellent troubleshooting and problem-solving skills more »

Are you looking for a local company to join in a 2nd line Support Capacity? Great opportunity to upskill and undertake further training Good progression to 3rd line if required As a 2nd Line Helpdesk Analyst , you will be responsible … support to our customers. You will play a key role in troubleshooting, resolving complex issues, and ensuring customer satisfaction. Your expertise in 2nd line support will be crucial in handling escalated issues and providing guidance to junior team members. To be successful in … including MS Server, Desktop, Active Directory, and Networking. A can-do attitude, strong customer services skills, and excellent technical and communication skills are essential. 2nd Line Helpdesk Analyst Key Duties Incident Management: Efficiently diagnose and resolve complex technical issues escalated from 1st line support more »

An experienced Field 2nd Line IT Support Engineer with at least 3 years of experience is needed to join the team at entrust IT, a leading Managed Services Provider supporting IT infrastructures for multiple clients. The role will cover Milton Keynes or the surrounding region … and support. Work with the customer to understand each issue so that you can recreate it, diagnose it or escalate it to 3rd line colleagues with specialist skills where necessary Monitor and follow up on client's issues, taking ownership to see they progress to a conclusion Required …/remote working Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous job titles and experience including; 2nd Line IT Support Engineer, 2nd Line Support, 2nd Line IT Technician, 2nd more »

IT Support Officer (1st/2nd Line Support) £c25k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of the … SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone system and other endpoint devices. Onsite Key Responsibilities Installing, configuring and maintaining Windows … and Windows 11 desktop environment. Provide 1st and 2nd line IT support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all communication systems more »

Lloyd Recruitment Services is pleased to be working with a leading Managed Services Provider in the search for a skilled 2nd Line Engineer to join their dynamic team on the outskirts of Camberley. The role: In this role, you will be an integral part of our dynamic … team, focusing on handling 2nd line technical support queries using telephone and remote-based tools. Your responsibilities will include strict adherence to SLAs, efficient utilisation of the Helpdesk Management System, and, when necessary, conducting on-site visits to customer locations. The candidate should possess strong … Death in Service Benefit VDU Eye Tests Contractual Sick Pay (after qualifying period) Enhanced holiday entitlement based on length of service Responsibilities for the 2nd Line Engineer: 2nd line support for Windows desktops, laptops, hardware, and software 2nd line more »

1st/2nd Line Support Engineer Up to £32k Hook, Hampshire middle is partnered exclusively with a fast-growing MSP (IT Consultancy) based in Hook to find a new 2nd Line Engineer! The business has been operating for 18 months and are … customer facing to educate and onboard the technical side of the client process (not doing sales!), whilst supporting the service desk with 1st/2nd line tickets. Ideal Skills: Networking experience - Routers, Switches and Connectivity. Previous MSP experience is ideal. If not, you'd be comfortable on … provides equal employment opportunities regardless of ethnic origin, gender, nationality, religion, physical ability, sexual orientation, marital status, parental status, or medical history. 3rd Line Engineer, Senior IT Engineer, Senior IT Project Engineer, Senior 3rdLine Engineer, Senior Service Desk Engineer, 2ndLine Engineer, IT Support Engineer, IT Engineer more »

2nd Line Support Engineer Up to £180 - 200 per day Hook, Hampshire middle is partnered exclusively with a fast-growing MSP (IT Consultancy) based in Hook to find a contract 2nd Line Engineer. You will be customer facing to educate and onboard … of the client process (not doing sales!), but helping the founders and team to set up MSP SOPs, documentation and processes! All whilst offering 2nd/3rdline support for the managed services clients already onboard. Ideal Skills: Virtualization package experience is ideal (V2 Cloud, Hyper-V, VMWare … provides equal employment opportunities regardless of ethnic origin, gender, nationality, religion, physical ability, sexual orientation, marital status, parental status, or medical history. 3rd Line Engineer, Senior IT Engineer, Senior IT Project Engineer, Senior 3rdLine Engineer, Senior Service Desk Engineer, 2ndLine Engineer, IT Support Engineer, IT Engineer more »

IT Infrastructure Support Engineer (1st/2nd Line) * Hybrid based in Surrey * Up to £36,000 base salary * Must be eligible for Security Clearance As an IT Infrastructure Support Engineer for a bespoke system provider, your main responsibility will be to provide technical … support and help manage IT equipment and systems for customers and internal teams. You'll be part of a global service management team, delivering a reliable 24/7 support service and ensuring systems are running smoothly. Key Responsibilities: * Provide day-to-day support … hardware and software inventory and make sure everything is up to date. * Be part of the 24/7 on-call rota, providing support outside of regular hours as needed (not regular) You must have: * 2 years + experience in an MSP supporting and managing IT infrastructure, including more »

I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite 2 days home working) and in a shift patter. 4 days on, 4 days off covering 6am till 11pm. Key Responsibilities Provide second Level support … well as escalating issues as appropriate. Participate in knowledge transfer activities including passing on information to our 1 st level teams and partner support teams. Address and resolve customer concerns in a timely manner and provide a feedback loop to development when indicated. Ensure customers are kept up … customers across the globe. Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures. Support and lead certain elements of transition activities for new customers into Support. Participate in monthly customer meetings, including support performance reviews Continuous more »

Service Provider for IT and telecoms solutions. Due to continued business growth (saving customers time and money), they need to expand their IT Support Team. The role will involve working from home BUT you do need to be based in Kent/Sussex due to the majority of … customers supported. There will be a need for some onsite support, too (from project work, general hardware/software installs and upgrades, etc.), so you must have a full UK driving licence as essential. Excellent support and interpersonal skills are needed as the role is client more »

Service Provider for IT and telecoms solutions. Due to continued business growth (saving customers time and money), they need to expand their IT Support Team. The role will involve working from home BUT you do need to be based in Kent/Sussex due to the majority of … customers supported. There will be a need for some onsite support too (from project work, general hardware/software installs and upgrades etc.) so you must have a full UK driving licence as essential. Excellent support and interpersonal skills are needed as the role is client more »

I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite 1 day home working) and in a shift patter. 4 days on, 4 days off covering 6am till 11pm. Key Responsibilities Provide second Level support … well as escalating issues as appropriate. Participate in knowledge transfer activities including passing on information to our 1 st level teams and partner support teams. Address and resolve customer concerns in a timely manner and provide a feedback loop to development when indicated. Ensure customers are kept up … customers across the globe. Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures. Support and lead certain elements of transition activities for new customers into Support. Participate in monthly customer meetings, including support performance reviews Continuous more »