Our success flows from our unwavering commitment to engineering excellence, which we pursue, safely and sustainably. Rotork is currently undergoing an exciting period of change and growth, building on our existing market success. Joining us now means becoming a part of shaping the future of our business and making … of the largest MS Dynamics 365 rollouts globally. You will be working in a system deployment team, guiding the Engineering teams and assisting with changemanagement to work on an accelerated rollout of the Microsoft Dynamics 365 solution. Additionally, you will be working with the teams to Interpret … new product configurators and selectors where applicable. Solving problems with the introduction of new tools. Collaborating with key project and business stakeholders. Implementing Engineering changemanagement processes in the product data management system Delivering high quality solutions using continuous improvement tools and techniques. This role is perfect more »
improve service, in line with business requirements and industry best practice. The Service Delivery Analyst must have a broad range of skills and Service Management process experience. They must have the ability to understand current and future business needs, and to ensure service impact is kept to a minimum … through Major Incident, Change, IT Service Continuity, Disaster Recovery, Problem, Configuration and Risk Management processes. Collaborating with operations teams to identify and resolve the root causes of service performance failures, and to drive service improvements. Evaluating and managing the smooth transition of change in to live service. … Key responsibilities & accountabilities: Specialist experience in; ChangeManagement, Major Incident, IT Service Continuity, Disaster Recovery, Risk Management, Service Reporting, Problem Management Responsible for protecting service operations through change control and governance. Collaborating with operations teams to identify and resolve the root causes of service performance more »
and operational staff, we're using technology to increase organisational efficiency and improve patient health outcomes. Main duties of the job The Test and Change Manager will take overall responsibility for testing new software releases to applications managed by Informatics and ensuring they are 'fit for purpose' for the … compromised during delivery. This will require an understanding of the Trust processes to design appropriate test scripts, as well as significant experience of test management for large scale system deployments. The post holderwill also be responsible for test audits of third-party suppliers. The post holder will lead and … facilitate all matters relating to change management. The post holder will be responsible for leading the changemanagement requirements for Informatics Services. The potholder will be required to communicate and arrange technical and complex change plans to senior Informatics and Clinical trust colleagues. About us MFT more »
Purpose of This Job: The Service Manager (SM) provides the lead role at a day-to-day management level and is responsible for end-to-end service, ensuring that incident and problem resolution, knowledge management, maintenance and changemanagement adhere to agreed processes and response times … client and their customers. Key responsibilities include: Single point of contact for the client's customer engagements Day to day operational issue and relationship management with customers Ensuring monthly service reports are created/maintained and delivered accurately and on time Attending monthly service reviews where quality of service … identified and remediated in the delivery of the service and that monitoring, investigating and resolving network, application and infrastructure issues as they occur, alongside changemanagement, is being undertaken in a timely and professional manner by the wider TechOps/CloudOps team. The SM plays a key role more »
Manchester Area, United Kingdom Hybrid / WFH Options
bet365
Who we are looking for A Change and Configuration Engineer, who will play a key role in ensuring changemanagement processes are followed across the Business. The Change and Configuration Management department is responsible for ensuring all risks and regulatory impacts have been assessed at … to evolve. The day to day work is interesting, challenging and fast paced amidst a hardworking and delivery focused company ethos. A background in Change and Configuration Management would be advantageous but not essential. We are looking for a confident analytical person who has a keen eye for … work to deadlines with excellent organisational skills and process orientation. Good understanding of the Microsoft tools (including Word, Excel, Outlook) is required. Understanding of ChangeManagement principles. Pragmatic approach to the administration of governance. Formal technical training or background is desirable. Knowledge of software development principles is desirable. more »
of the Head of Service Delivery. KEY RESPONSIBILITIES Key Responsibilities for the Head of Service Delivery include: (listed in order of importance). Service Management - Monitoring and managing desktop support, responsible for IT services desk, and VIP support functions to ensure optimal service. - Maintaining high performance levels for service … conferencing and ensuring the ready availability of meeting room resources. - Educating departmental staff on the effective use of conference room technology. Performance and Quality Management - Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades. - Providing accurate and regular reports to the management on the performance of the service delivery. - Leading personnel management, including staff recruitment, performance assessment, training, and mentoring. - Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments. PERSON SPECIFICATION - Deep understanding of service management principles, frameworks (ITIL), and best practices - Excellent knowledge more »
team. About the Role: The Salesforce Programme Manager will take charge of the programme, ensuring the successful delivery of Salesforce systems. Your expertise in changemanagement and digital transformation within the legal sector will be vital to the success of the project. Key Responsibilities: Lead the Salesforce implementation … programme, ensuring it is delivered on time and to the highest standards. Drive digital transformation and changemanagement efforts across the business. Engage effectively with senior stakeholders, ensuring alignment throughout the process. Work with TechOhana to build and manage a contract team to support the Salesforce implementation. Oversee … deliver best-in-class systems and solutions. Essential Requirements: Proven experience in the legal sector and at least 4x end-to-end Salesforce implementations. Changemanagement and digital transformation expertise. Strong experience in Salesforce systems implementation. Excellent senior stakeholder engagement and communication skills. Based within an easy commute more »
Lancashire, Blackburn, Blackburn with Darwen, North West
BAE Systems
Job title: Business Change Lead Location: Warton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £54,793+ depending on experience What you'll be doing: Lead the Business Change Team within the organisation … providing thought leadership, coaching and development Conduct Business Change activities including: Business Change Complexity Assessment, Health checks, Impact Assessments and Business/Change Readiness Assessments as identified Identifying, assessing and supporting the management of risks arising from the Business Change activities Liaising with the sector …/function change network to ensure there is a continued understanding of the changes to be delivered. Conducting Training Needs Analysis and collaborating with Subject Matter Experts (SMEs) to develop and deliver training (where appropriate) Proactively monitoring the progress of, and provide the required reporting for, Business Changemore »
Change Manager Macclesfield - 12 months - Hybrid - outside IR35 changemanagement & developing a strategy & associated programme for people development The Change Manager has a key role as we transform the Clinical Supply Chain Operations to move from a non-SAP environment to S4HANA and specifically intelligent Clinical … Supply Chain Management (ICSM) You will partner with the business and the other project leads. The Change Manager will develop a structured program to enhance people development capability in the Transformation journey across business areas, as well as ensure the key aspects are embedded in BAU. Additional: Experience … chain Understanding the skills, capabilities, and behavioral requirements necessary to operate in our future digital landscape Good understanding of both theory and processes of ChangeManagement Exposure/knowledge of supply planning and digital capability across the supply chain Comprehensive experience in all areas of the training cycle more »
Barrow-In-Furness, Lancashire, United Kingdom Hybrid / WFH Options
the same. About the job you re considering We are looking for a Teamcenter Consultants to work on configuring Teamcenter in response to business change requests. Your role will involve the design, installation, configuration, implementation and support of Teamcenter application. What to expect as your main responsibilities: Capture customer … Install, configure and customize Siemens s Teamcenter core PLM application and various modules. Implement customer s requirements in terms of CAD and engineering data management, CAE data management, workflow process, security policy, reporting capabilities, etc. Develop integration with other applications, migrate legacy data. Provide technical support be the … employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Y our role P roduct Lifecycle Management concepts and the capabilities provided by leading PLM toolsets, including BOM Management, EBOM, MBOM etc, Engineering ChangeManagement, variants and configurationP more »
Keighley, West Yorkshire, Yorkshire, United Kingdom
Bedroq
to the smooth operation of client's vital public sector services. The ideal candidate will have excellent communication skills, strong technical skills and customer management skills. We want customers to feel that their level of service delivery is excellent, not just that their SLAs are being me. The Service … help them resolve tickets the same day (preferably the same hour). Log tickets for the customer and ensure you are following the Incident Management process every time – “if it's not in the ticket, it didn't happen”. Maintain ticket queue so all tickets include a daily … update, never have tickets older than 2 weeks old that do not have a full plan of action to move to resolution. ChangeManagement – Ensure that you always log a change in accordance with our changemanagement process to fix a fault or satisfy a more »
a good eye for detail. Main duties of the job The Junior Project Manager is responsible for assisting (across the full range of project management tasks) in the management of multiple projects; co-ordinating project and workstream activities to support the design, development, management and delivery of … projects, within theGroup Informatics Service.The post-holder will be responsible for the day-to-day management of project activities to support Project Managers and Senior Project Managers in delivering multiple projects in line with strategic objectives and the approved Group Informatics Portfolio of work. About us MFT is one … Prince 2 Foundation Educated to GCSE/O'Level English and maths or equivalent level Desirable Prince 2 Practitioner Microsoft Project Foundation Agile Project Management Training Essential Evidence of Continued Professional Development, including specialist training in areas such as: - Risk Management - Programme and Project Delivery methodologies (including Prince more »
Keighley, West Yorkshire, Yorkshire and the Humber
BluetownOnline Ltd
to the smooth operation of client's vital public sector services. The ideal candidate will have excellent communication skills, strong technical skills and customer management skills. We want customers to feel that their level of service delivery is excellent, not just that their SLAs are being me. The Service … help them resolve tickets the same day (preferably the same hour). '-Log tickets for the customer and ensure you are following the Incident Management process every time - "if it's not in the ticket, it didn't happen". '-Maintain ticket queue so all tickets include a daily … update, never have tickets older than 2 weeks old that do not have a full plan of action to move to resolution. '-ChangeManagement - Ensure that you always log a change in accordance with our changemanagement process to fix a fault or satisfy a more »
and infrastructure is seeking a seasoned Product Delivery Lead to join the company on a consultancy basis. Key Responsibilities: Product Strategy: Collaborate with product management and engineering teams to define the product roadmap, prioritize features, and ensure alignment with business objectives. Project Management: Oversee the re-platforming project … quality of the solution. Customer Focus: Maintain a strong focus on customer needs and expectations, ensuring a smooth transition to the new platform. Team Management: Lead and mentor cross-functional teams, fostering a collaborative and efficient work environment. ChangeManagement: Develop and implement a comprehensive changemanagement plan to minimize disruption and maximize adoption. Required Skills and Experience: Proven experience in product management or delivery, particularly in SaaS environments. Strong technical background, including knowledge of cloud technologies (e.g., AWS, Azure, GCP). Excellent project management skills, including the ability to manage multiple more »
actions and track progress to ensure projects remain to timescale Monitor and report on the progress of projects and resource to various levels of management Monitor finances to ensure projects remain within budget Work closely with the key stakeholders to monitor and mitigate risks Work closely with project team … changes and developments in service requirements. To be successful in an IT Project Support Officer role, the skills you will need : Prince 2 Project Management or similar Project Management Qualification GCSE Grade C or equivalent in Math and English Experience providing project related administrative support within a dynamic … and busy working environment Experience providing project related administrative support within a dynamic and busy working environment Familiarity with risk management, changemanagement & quality assurance control Experience working on Projects, and supporting on key activities as documented in the Project Support Officer job description Excellent customer service more »
Manchester Area, United Kingdom Hybrid / WFH Options
Chroma Recruitment
operating processes and procedures Organising cross-functional teams to address and resolve escalated customer issues efficiently Driving continuous service improvement within assigned accounts Incident Management, Problem Management, Service Request Management and ChangeManagement experience Ability to produce technical analytical reports, trend analysis and progress measurement. … Conducting regular service reviews Working with the Service desk to improve service delivery processes and SLA’s 3rd party supplier and contract management experience Maintaining and developing customer relationships and identifying opportunities Perks: Remote working 25 days Holiday (+Bank holidays) Car Allowance Life Assurance Health Cashplan Pension & more This more »
in their search for a Head of Central Operations (Project & Process Improvement). This is a high-impact leadership role, focused on driving transformative change and continuous improvement across key business functions. As the Head of Central Operations, you will lead projects and process improvements across areas such as … optimise systems, processes, and practices. Data-Driven Insights: Use data and analytics to measure performance, identify opportunities for improvement, and make data-driven recommendations. ChangeManagement: Oversee the implementation of new processes, technologies, and systems, ensuring smooth transitions and effective adoption across teams. KPI Development & Reporting: Develop key … Proven experience in leading process improvement projects within retail, supply chain, IT, or customer engagement functions. Strong understanding of retail operations, logistics, supply chain management, and customer engagement strategies. Expertise in project management, with a track record of successfully delivering large-scale initiatives. Excellent problem-solving skills and more »
in their search for a Head of Central Operations (Project & Process Improvement). This is a high-impact leadership role, focused on driving transformative change and continuous improvement across key business functions. As the Head of Central Operations, you will lead projects and process improvements across areas such as … optimise systems, processes, and practices. Data-Driven Insights: Use data and analytics to measure performance, identify opportunities for improvement, and make data-driven recommendations. ChangeManagement: Oversee the implementation of new processes, technologies, and systems, ensuring smooth transitions and effective adoption across teams. KPI Development & Reporting: Develop key … Proven experience in leading process improvement projects within retail, supply chain, IT, or customer engagement functions. Strong understanding of retail operations, logistics, supply chain management, and customer engagement strategies. Expertise in project management, with a track record of successfully delivering large-scale initiatives. Excellent problem-solving skills and more »
renowned and successful retailers in their search for a Head of Central Operations. This is a high-impact leadership role, focused on driving transformative change and continuous improvement across key business functions. As the Head of Central Operations, you will lead projects and process improvements across areas such as … optimise systems, processes, and practices. Data-Driven Insights: Use data and analytics to measure performance, identify opportunities for improvement, and make data-driven recommendations. ChangeManagement: Oversee the implementation of new processes, technologies, and systems, ensuring smooth transitions and effective adoption across teams. KPI Development & Reporting: Develop key … Proven experience in leading process improvement projects within retail, supply chain, IT, or customer engagement functions. Strong understanding of retail operations, logistics, supply chain management, and customer engagement strategies. Expertise in project management, with a track record of successfully delivering large-scale initiatives. Excellent problem-solving skills and more »
Manchester Area, United Kingdom Hybrid / WFH Options
bet365
strategic planning and decision making to align IT with Business objectives. Excellent problem-solving skills, strong documentation skills and attention to detail. Experience of changemanagement practices. Knowledge of project methodology, creating plans and working towards deadlines. Ability to understand and deliver tasks and projects to our Business … CCTV, thermal cameras and Automatic Number Plate Recognition (ANPR). Experience with monitoring, reporting and logging tools such as Splunk and Systrack and incident management tools, such as Remedy or Helix. Main Responsibilities Supporting engineers to develop their understanding and knowledge through coaching and collaboration, ensuring viewpoints and opinions … are considered, whilst providing an escalation point when appropriate. Providing support to technical leads within the wider IT engineering teams. Working closely with IT management and other functional groups to design, develop, deploy, administer and improve our services. Participating in both scheduled and unscheduled system maintenance including changemore »
Manchester Area, United Kingdom Hybrid / WFH Options
Lithium3 Technology Recruitment Limited
Test Lead, Test Manager, Hands on Testing, Project – New Case management system, Exceptional communication and organisational skills. A PEOPLE PERSON. 9 months, Outside IR35, Remote working with occasional office visits to Northwest location. Rate is circa £400-450 per day DOE. Our small-medium sized professional services client needs … a Test Lead who can be both strategic (planning) and hands on. The project is to roll out a Document Management system across the different business areas. This will be working closely with business stakeholders to embed use of the new system functionality (data migration, process change) across … the test process end to end. We are also looking for an adaptable professional to work well within the transformation project team (PM, BA, ChangeManagement, Tech resources). For example, our client doesn’t have a tester in house, so it really is up to the Test more »
Contribute to policy development, guidance, and governance forums. Participate in problem-solving discussions and identify best-fit solutions. Support business continuity planning, disaster recovery management, and risk assessment. Stay ahead of the curve on the latest cyber security developments. Responsibilities Ensure seamless integration, delivery, and operation of infrastructure services. … Contribute to policy development, guidance, and governance forums. Participate in problem-solving discussions and identify best-fit solutions. Support business continuity planning, disaster recovery management, and risk assessment. Stay ahead of the curve on the latest cyber security developments. Qualifications - Microsoft Certified. Significant expertise in PowerShell and scripting. Significant … experience with Microsoft Azure Infrastructure as a Service and hybrid infrastructure, including planning, configuration, optimization, and deployment. Extensive experience in patching, monitoring, and infrastructure changemanagement for business continuity. Required Skills Microsoft Certified. Significant expertise in PowerShell and scripting. Significant expertise in Windows Server and Microsoft Active Directory. more »
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
our people to deliver products and services that meet the needs of our users. Whilst leading and managing a multidisciplinary team in a matrix management model you will demonstrate a range of leadership skills in managing, developing and supporting people and processes. You will focus on pastoral care and … that staff from different professional disciplines to your own have the peer support from their community of practice as well as within their line management team. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidaysFlexible working (we are happy to discuss options … strands of our Delivery, People and Profession matrix, you will focus on the people aspect of the team's performance--driving staff development, talent management, and career progression. You will lead on key people processes such as recruitment, regular one-to-ones, and performance reviews, while maintaining a strong more »
and offering all the support you need to learn at pace and achieve your career ambitions. Main duties of the job Responsibility for the management of the EUC Operations Team, overseeing the Team Leaders and Technicians (23 staff), ensuring the Team is functioning correctly and providing an appropriate level … the department and workflows and full person specification. Person Specification Additional Requirements Essential Ability to design and deliver a team-wide training program Staff Management skills Ability to plan and prioritise workload and manage multiple workstreams and tasks simultaneously Good negotiation, persuasion, and resolution skills Data analysis, manipulation and … interpretation, report production Experience Essential Substantial supervisory experience Experience of driving cultural change within a Team environment Considerable number of years working within an IM&T support environment Service Desk call logging systems High level of diagnostic and fault-finding knowledge/skills, along with a broad range of more »
and consumer agencies. The CMA is looking for an IT Operations Manager who will deliver outstanding IT Services by embedding ITIL and equivalent service management processes and procedures within Business Services Teams, applying them in a multi-cloud and mixed supply side environment. Find out what it's like … working for the CMA Description This role is to oversee the day-to-day service provided by the ICT Service Management team and ensure that an efficient, high quality IT service request, incident management, asset management, problem resolution, desktop support services are provided to CMA's … users across HQ and all our branch offices. The role holder will be responsible for implementing and managing the ITIL processes for service operations management and service improvement. This post reports to the Business Solutions Lead who is responsible for delivery of all IT services and projects. * Manage the more »