DesktopSupportEngineer Caxton Associates, London, United Kingdom Caxton Associates, founded in 1983, is a global trading and investment firm with offices in London, New York, Monaco, Singapore, and Dubai. Caxton Associates’ primary business is to manage client and proprietary capital through global macro hedge fund strategies. … global markets and instruments. About the role: This role requires strong organisational, technical, and communication skills and a passion for the latest technology. The DesktopSupportEngineer will be required to research issues and bring resolution to complex problems. The working hours are 7:30 AM to … PM with rotational after-hour support. The role sits as part of a broader team responsible for global desktopsupport and desktop engineering. This is a 5-day in office role. The role will provide many learning opportunities such as Office 365 Administration, Exchange Online, MS Teams More ❯
Insight Global are looking for a DesktopEngineer to join one of their premium retail clients in London on a 12 months contract. This individual will be supporting escalations from the UK and EMEA help desk centre and responding to incoming tickets via ServiceNow. The chosen candidate will … escalate tickets when necessary. They will be responding to an average of 10-20 tickets per week, dealing with the end user directly. This DesktopEngineer will also be responsible for providing analysis reporting to the Operations team to evaluate. This individual will help to improve documentation for … will directly interact with Executives and senior leadership. Flexibility to travel to retail stores might be required when necessary. Must Haves: Experience in a DesktopEngineer or SupportEngineer role Experience troubleshooting and supporting Windows and Apple Products (Macbook, iPhones, iPads) Intermediate level experience troubleshooting basic More ❯
Insight Global are looking for a DesktopEngineer to join one of their premium retail clients in London on a 12 months contract. This individual will be supporting escalations from the UK and EMEA help desk centre and responding to incoming tickets via ServiceNow. The chosen candidate will … escalate tickets when necessary. They will be responding to an average of 10-20 tickets per week, dealing with the end user directly. This DesktopEngineer will also be responsible for providing analysis reporting to the Operations team to evaluate. This individual will help to improve documentation for … will directly interact with Executives and senior leadership. Flexibility to travel to retail stores might be required when necessary. Must Haves: Experience in a DesktopEngineer or SupportEngineer role Experience troubleshooting and supporting Windows and Apple Products (Macbook, iPhones, iPads) Intermediate level experience troubleshooting basic More ❯
2nd Line Engineer - Central and West London - £39,000 - £42,000 I am working with an exciting MSP that is expanding their team. They are looking for someone to join their IT Service Desk as an experienced 2nd Line Engineer! Role: Service Desk SupportEngineer Salary More ❯
Job Title: 2nd Line Support Technician (On-Site) Location: Central London Contract Type: Full-Time, Contract About the Role: We are working with a large IT solutions provider who are seeking a skilled and experienced 2nd Line Support Technician to join their dynamic IT team in Central London. … This on-site role requires a proactive individual with a strong technical background to provide exceptional support and troubleshooting services. Key Responsibilities: Troubleshoot and resolve issues related to Windows XP/7/8/10, Mac OSX, Citrix XenApp, and thin clients (Wyse terminals). Address network connection … projectors, conference phones). Lead small projects for new client setups, including planning, purchasing, and sales. Requirements: Proven experience in a similar 2nd Line Support role. Strong troubleshooting skills across a range of operating systems and software. Proficiency in network configuration and management. Experience with server administration and cloud More ❯
Project description This role will help to support and maintain the Firm's global technology stack with a strong focus on ways to continually improve the end user experience. The successful candidate must be a team player who can think on their feet with proven communication, organizational, and strong … Global Service Desk, this hire will also be assisting with technology rollouts, user training, and user experience initiatives. Responsibilities Provide tier 1 and 2 support of the Firm's technology through multiple forms of inbound requests including in-person, emails, phone, instant messaging, and the Service Desk ticketing system … to ensure consistent high performance and reliable operations Maintain the integrity of all computer workstations and associated software, imaging, and configuration management Configure and support mobile devices with Intune MDM Assist with onboarding new users by provisioning their systems, hardware, and participating in training intended to help them use More ❯
