1 of 1 IT Support Analyst Jobs in Leeds

2nd Line IT Support Analyst c.£32,000 Hybrid, Leeds Permanent Role Overview: Call all IT Support Technicians! Do you want to join a highly skilled team of like minded technical specialists, with the opportunity to learn new skills? I'm working with a Leeds … based organisation who are looking for an experienced IT Support Analyst to provide 2nd line support to users, dealing with desktop, software, and printer issues. Main Responsibilities: Providing operational support to users via the IT Helpdesk Assisting users via email, phone, or in person … reacting to support queries Support the configuration and deployment of network infrastructure (wireless access points, routers/switches, patching) Provide advice across several devices and OS (Windows 10, IOS, Mac OSX) Identify new opportunities to improve the service delivery of the Helpdesk, ensuring its efficiency going forward Required more »