2 of 2 IT Support Analyst Jobs in Leeds

Job Title: L1 Analyst – Onsite EUC (Leeds + Surrounding Area) – 12 month FTC Location: Customer Site (University of Leeds + 80-mile radius) Salary - £25,000 - £32,000 per annum Contract: 12 Months (with potential extension) Driving Licence Required Benefits: Private Healthcare, Pension, 25 days holiday rising to … define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We're looking for a friendly, proactive IT Support Analyst to join our Helpdesk team onsite, providing deskside support, device installations, and assistive tech setup across Leeds and nearby … areas. You'll be the face of tech support for end users — helping them stay connected and productive. Job Specification – L1 Analyst - Onsite Onsite device setup, hardware swaps, replacements, and handovers Supporting users with assistive technology and accessibility Working across multiple locations (up to 75 device installs) Providing More ❯

1st/2nd Line IT Support Analyst - Leeds - Professional Services REF 765 Work Hours: 35 hours per week (07.00 - 19.00 with 1 hour for lunch). Flexibility is required according to workloads and requires on-call support after probationary period. Industry: Professional Services JOB PURPOSE: The … IT Technician will be responsible for providing 1st and 2nd line support for desktop hardware, software, and business systems. DIMENSIONS: Working within a team of 2 people reporting into the IT Service Team Leader. Development of the IT role and knowledge within the business. Responsibilities: Support … line technical support. Administration of accounts in Active Directory and Microsoft Exchange. Liaise and work with external and internal technical contacts on incident resolution. Support the Root Cause Analysis process for significant issues. Proactively investigate trends in incidents. Document known errors/fixes and process with SOPs. Completion of More ❯