Job Title: L1 Analyst – Onsite EUC (Leeds + Surrounding Area) – 12 month FTC Location: Customer Site (University of Leeds + 80-mile radius) Salary - £25,000 - £32,000 per annum Contract: 12 Months (with potential extension) Driving Licence Required Benefits: Private Healthcare, Pension, 25 days holiday rising to … define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We're looking for a friendly, proactive ITSupportAnalyst to join our Helpdesk team onsite, providing deskside support, device installations, and assistive tech setup across Leeds and nearby … areas. You'll be the face of tech support for end users — helping them stay connected and productive. Job Specification – L1 Analyst - Onsite Onsite device setup, hardware swaps, replacements, and handovers Supporting users with assistive technology and accessibility Working across multiple locations (up to 75 device installs) Providing More ❯
Normanton, West Yorkshire, Nottinghamshire, United Kingdom
DCS Recruitment Limited
We are working with a company based in Normanton, West Yorkshire who specialise in Logistics, and Supply Chain. They are looking to expand their IT function by adding an ambitious, eager to learn ITSupport Analyst. This is a senior role in the team, and an exciting … to time to join the organisation. Job Function: Responsible for providing support for ICT systems and services from 1st to 3rd line. You will ensure the secure, effective operation of all ICT systems alongside our support partners. The ideal candidate will be an experienced ICT SupportAnalyst with at least 5 years' experience in an ICT support or similar role. The candidate should have strong knowledge of Microsoft 365 Suite including Defender, Intune and other relevant technologies. This role involves resolving escalated support issues, leading IT projects, maintaining security best practices, and providing More ❯
1st/2nd Line ITSupportAnalyst - Leeds - Professional Services REF 765 Work Hours: 35 hours per week (07.00 - 19.00 with 1 hour for lunch). Flexibility is required according to workloads and requires on-call support after probationary period. Industry: Professional Services JOB PURPOSE: The … IT Technician will be responsible for providing 1st and 2nd line support for desktop hardware, software, and business systems. DIMENSIONS: Working within a team of 2 people reporting into the IT Service Team Leader. Development of the IT role and knowledge within the business. Responsibilities: Support … line technical support. Administration of accounts in Active Directory and Microsoft Exchange. Liaise and work with external and internal technical contacts on incident resolution. Support the Root Cause Analysis process for significant issues. Proactively investigate trends in incidents. Document known errors/fixes and process with SOPs. Completion of More ❯
1st/2nd Line ITSupportAnalyst – Leeds – Professional Services REF 765 Work Hours: 35 hours per week (07.00 - 19.00 with 1 hour for lunch). Flexibility is required according to workloads and requires on-call support after probationary period. Industry: Professional Services JOB PURPOSE: The … IT Technician will be responsible for providing 1st and 2nd line support for desktop hardware, software, and business systems. DIMENSIONS: Working within a team of 2 people reporting into the IT Service Team Leader. Development of the IT role and knowledge within the business. Responsibilities: Support … line technical support. Administration of accounts in Active Directory and Microsoft Exchange. Liaise and work with external and internal technical contacts on incident resolution. Support the Root Cause Analysis process for significant issues. Proactively investigate trends in incidents. Document known errors/fixes and process with SOPs. Completion of More ❯