16 of 16 ITIL Certification Jobs in the North of England

Qualifications/Training Essential Master's degree, CISSP and CISM certifications, or equivalent relevant experience Demonstrable evidence of continuing professional development in IT security ITIL certification or equivalent experience Desirable CISA certification CCSP certification Management Qualification PRINCE II trained Knowledge and Experience Essential Experience in a more »

expectations. Incident & Problem Management: Oversee incident resolution processes, driving root cause analysis and continuous improvement initiatives. Process Optimization: Identify and implement best practices in ITIL and service management to enhance efficiency and reduce risks. Change Management: Lead and support change initiatives, ensuring minimal disruption to business operations while maximizing … to regulatory and security requirements. Required Skills & Experience: Proven experience in service management leadership , preferably within a product-led environment . Strong understanding of ITIL principles and best practices in service management. Experience in matrix management , leading cross-functional teams to achieve service excellence. Ability to deliver measurable outcomes … working with service management tools (e.g., ServiceNow, Jira Service Management, etc.). Familiarity with Agile methodologies and DevOps principles is a plus. Preferred Qualifications: ITIL certification (Foundation or higher) preferred. Project management experience (PMP, PRINCE2, or Agile certifications are a plus). more »

within a team. MS365 Endpoint administration Salesforce system administration General Network administration and troubleshooting, TCP/IP and WAN/LAN/Wi-Fi ITIL Certified Policy management WHO WE ARE Founded in 2003, Mobysoft provides data-based insight solutions to a wide range of social housing clients, supplying more »

e.g. Microsoft/MSCE/Azure) or equivalent knowledge, skills and experience. Evidence of continued professional development Desirable Project Management Qualification (Prince2, SCRUM, etc) ITIL Qualification Skills & Abilities Essential Able to plan and prioritise work. Analyse, investigate and resolve complex IT issues/problems. Able to communicate effectively with more »

positive working relationships with internal and external customers Demonstrates capacity to identify priorities for change. Presents complex issues clearly, credibly and effectively. Personal Skills: ITIL certified IT Professional; preferably with experience within a networking or telecom/data communication environment. Previously worked in a Payments/Financial Markets or … SharePoint, MS Office applications, MS Teams. Qualifications: Bachelor's Degree within Computer Science/IT/eCommerce or the equivalent experience. Certifications such as ITIL or Six Sigma. A flexible approach to ensure cover is provided from within the department for holidays and sickness absence, or on occasion during more »

skills. Excellent ability to transfer knowledge within a team. General Network administration and troubleshooting, TCP/IP and WAN/LAN/Wi-Fi ITIL Certified The ideal candidate will have previous experience in IT Support\Helpdesk with solid Customer Service experience and preferably be Microsoft certified. What we more »

and experience. Relevant management qualification (e.g. ILM/Leadership Qualification) or equivalent knowledge, skills and experience. Evidence of continued professional development Desirable ILM Qualification ITIL Qualification Project Management Qualification (Prince2, SCRUM, etc) Relevant subject matter qualification (e.g. Microsoft/MCSE) or equivalent knowledge, skills and experience. Knowledge Essential Able more »

and advising individuals experiencing technical or operational challenges. You will be responsible for designing, implementing, and managing IT service management processes in alignment with ITIL v4 best practices. This will be a Global Role supporting ghd and Wella teams across multiple offices, field-based teams, and overseas territories. JOB … ROLE AND RESPONSIBILITIES Design and Implement ITIL v4 Processes: Develop and implement IT service management processes in alignment with ITIL v4 best practices. Process Improvement: Continuously improve service management processes to enhance efficiency and effectiveness. Incident and Problem Management: Lead the incident and problem management processes to ensure … and maintain metrics and reports to measure the performance of service management processes. Training and Development: Provide training and support to IT staff on ITIL v4 processes and best practices. Compliance: Ensure compliance with relevant regulations and standards. Outsourced Service Provider Management: Responsible end-to-end for the outsourced more »

equivalent qualification or relevant experience in management of complex clinical IT systems Clinical IT system formal training/qualifications Level 3 Qualification in IT ITIL Qualification PRINCE 2 Foundation Evidence of continuous self-development Personal Attributes & Skills High levels of concentration where work patterns can be unpredictable Ability to more »

Knowledge of Aerospace regulations and export control requirements ⦁ Able to work with business and technology stakeholders to understand the security implications of business change. ⦁ ITIL Certified ⦁ Working knowledge of NIST CSF, ISO 27001, Data Protection and other regulatory environments ⦁ Background in Network and Firewall administration and Cisco Certified Network more »

relationships which foster a partnering approach to Service Delivery. Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. … of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers … look for: Demonstrable experience of managing 2nd and 3rd line support services. Experience of supporting cloud environments. Experience of Service Design and Service Transition. ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting). more »

frameworks, compliance regulations, and Microsoft estate (MS Domain Management, Active Directory, Intune, MDM, O365). Experience in IT Governance, Disaster Recovery, and project management. ITIL knowledge. Desirable Skills & Experience: Legal sector experience. Achieving Cyber Essentials Plus and ISO 27001. Key Qualifications: Degree or equivalent education. ITIL Accreditation is more »

whilst maintaining a stable production service Your skills and experiences: Essential: Experience in working within a fast-paced IT Service desk environment, under an ITIL framework Exceptional Incident, Problem Management skills with the ability to investigate trends, identify root causes, suggesting and applying solutions to resolve issues Understanding the … experience, good relationship building, influencing and negotiating skills Desirable: Microsoft SQL Server or other similar experience Experience within the Data & Analytics applications, platforms, services ITIL Certified/proven experience Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible … A) Support Analyst, you will reside within the D&A Service Operations Team (BAU Support Team) and will provide support to customers under an ITIL Service Management framework. Working within a dynamic, Data & Analytics environment, you will be responsible for providing support to customers using the following Service Management more »

management. Experience of using Zendesk or similar IT helpdesk logging system. Experience in delivering support via email and by phone. Experience working in a ITIL environment. Ability to communicate verbally and in writing. Ability to handle difficult situations and queries. Ability to analyse the problem and bring to a … Care Database Qualifications Essential Educated to GCSE Level or equivalent qualification. Further education in a relevant subject or equivalent experience. Desirable Have a recognised ITIL qualification. Personal Attributes/Abilities Essential Ability to work effectively as part of a team & on your own initiative. Excellent attention to detail. Understand more »

client along with bulk configuration management. Outcome: Keep the network hardware and operating system up to date, secure and support globally across all GBGFs. Certification: Added advantage if the applicant has Agile, scrum, project management (PMP, Prince2), ITIL certification. Required Skills: Hands-on experience in Jira boards and more »

purpose of reviewing and discussing customer RFIs/RFPs. Create a comprehensive delivery concept (process presentation, feasibility analysis, coordination with internal and external units, ITIL processes and procedures, required tools, interfaces involved). Be responsible for creating internal cost calculations, evaluating and verifying them based on experience and benchmarks … well as service designs for maintenance services. Experience in dealing with vendors (strategic behavior, negotiating terms and conditions). Confident demeanor and presentation skills. ITIL certified or trained. Reliable, independent, able to work in a team. Good written and spoken English skills. About us With over 20,000 employees more »