technical concepts to non-technical users and provide clear training. Willingness to Learn - We'll support you in gaining skills like Zoho Deluge Programming, ITILcertification, and PRINCE2 project management. Advantageous Skills ITIL Foundation Certification (or willingness to obtain). Experience with Microsoft Intune, MobileIron, or … ChromeOS administration. Experience with Windows imaging tools like Microsoft MDT. Perks & Benefits Opportunity to learn Zoho Deluge Programming and enhance automation skills. Support for ITILCertification to develop IT service management expertise. Training for PRINCE2 Certification to boost project management capabilities. A collaborative and supportive work environment. more »
Customer service skills both verbally and written US Citizenship with an active Secret government security clearance required for consideration Preferred Qualifications: Agile experience CISSP certificationITILcertification Top Secret government security clearance Original Posting Date: 2024-10-02 While subject to change based on business needs, Leidos more »
Newark, Newark on Trent, Nottinghamshire, United Kingdom
Eden Futures
and application enhancements. Key Skills Development Plan: Opportunity to learn Deluge Programming for Zoho, enhancing skills in application customisation and automation. Support for achieving ITILCertification to align with best practices in IT service management. PRINCE2 Certification for project management proficiency. Applications Expertise: Proven experience in administering … PowerPoint, Outlook, and SharePoint administration. Knowledge of mobile device management for Android and Apple. Experience with Windows 10/11 and basic hardware diagnostics. ITIL/ITISM best practices and processes. Beneficial Skills: ITIL Foundation Certification (or willingness to obtain). Experience with Microsoft Intune or Mobile more »
Qualifications/Training Essential Master's degree, CISSP and CISM certifications, or equivalent relevant experience Demonstrable evidence of continuing professional development in IT security ITILcertification or equivalent experience Desirable CISA certification CCSP certification Management Qualification PRINCE II trained Knowledge and Experience Essential Experience in a more »
Folkestone, Kent, United Kingdom Hybrid / WFH Options
Office Angels
scanning systems and Manufacturing Execution Systems (MES). Global Perspective: Experience with Sarbanes-Oxley (SOX) compliance and validated systems, along with a global outlook. ITIL Framework: ITILcertification or extensive experience in an ITIL environment is a plus. Communication Skills: Excellent communication skills to effectively engage more »
of experience in network service delivery or a similar role Proven expertise in managing large-scale network infrastructures and implementing service delivery frameworks (e.g., ITIL) Strong project management skills with relevant certification (e.g., PMP, PRINCE2) ITILcertification required Network certifications (e.g., CCNA, CCNP) highly desirable Demonstrated more »
of experience in network service delivery or a similar role Proven expertise in managing large-scale network infrastructures and implementing service delivery frameworks (e.g., ITIL) Strong project management skills with relevant certification (e.g., PMP, PRINCE2) ITILcertification required Network certifications (e.g., CCNA, CCNP) highly desirable Demonstrated more »
of experience in network service delivery or a similar role Proven expertise in managing large-scale network infrastructures and implementing service delivery frameworks (e.g., ITIL) Strong project management skills with relevant certification (e.g., PMP, PRINCE2) ITILcertification required Network certifications (e.g., CCNA, CCNP) highly desirable Demonstrated more »
of experience in network service delivery or a similar role Proven expertise in managing large-scale network infrastructures and implementing service delivery frameworks (e.g., ITIL) Strong project management skills with relevant certification (e.g., PMP, PRINCE2) ITILcertification required Network certifications (e.g., CCNA, CCNP) highly desirable Demonstrated more »
Stamford, Lincolnshire, East Midlands, United Kingdom
MorePeople
Windows/macOS, Active Directory, and networking. Experience with ITSM tools (e.g., ServiceNow, Jira). Excellent communication and problem-solving skills. Desirable Skills: ITILcertification or knowledge of ITIL service management principles. Experience supporting remote or distributed teams. Exposure to cloud services like Azure. This is a more »
in migrating configuration across instances. What we're looking for: â•Deep Knowledge of ServiceNow Solutions: Expertise in various ServiceNow modules and functionalities â•ITIL Processes: Strong understanding of ITIL (Information Technology Infrastructure Library) processes and best practices â•Enterprise Environment Experience: Experience working in large-scale enterprise … and deploying scalable and robust architectures â•Technical Proficiency: Familiarity with cloud services, enterprise software, cybersecurity, and emerging technologies like AI and IoT â•ITILCertification â•Proven track record of designing and delivering complex IT solutions that meet business needs. â•Excellent communication, presentation, and interpersonal skills. more »
and assisting in migrating configuration across instances. What we’re looking for: Deep Knowledge of ServiceNow Solutions: Expertise in various ServiceNow modules and functionalities ITIL Processes: Strong understanding of ITIL (Information Technology Infrastructure Library) processes and best practices Enterprise Environment Experience: Experience working in large-scale enterprise environments … in designing and deploying scalable and robust architectures Technical Proficiency: Familiarity with cloud services, enterprise software, cybersecurity, and emerging technologies like AI and IoT ITILCertification Proven track record of designing and delivering complex IT solutions that meet business needs. Excellent communication, presentation, and interpersonal skills. Ability to more »
equivalent experience delivering Digital services Formal Integration qualification Sufficient knowledge of the provision of health services Evidence of continuous personal and professional development Desirable ITILCertification or relevant experience or working in an ITIL environment Project Management qualification, such as PRINCE II or experience of using structured more »
Northampton, Northamptonshire, UK Hybrid / WFH Options
NHS
equivalent experience delivering Digital services Formal Integration qualification Sufficient knowledge of the provision of health services Evidence of continuous personal and professional development Desirable ITILCertification or relevant experience or working in an ITIL environment Project Management qualification, such as PRINCE II or experience of using structured more »
. Use all IT systems appropriately and effectively, to include SharePoint and Microsoft Teams. Profile Qualifications Microsoft 365 certfication Post Graduate degree in IT ITILcertification Full stack developer certification preferred Experience and attributes A thorough understanding of Microsoft desktop and server operating systems and an excellent more »
Salford, Greater Manchester, North West, United Kingdom
Experis
expectations. Incident & Problem Management: Oversee incident resolution processes, driving root cause analysis and continuous improvement initiatives. Process Optimization: Identify and implement best practices in ITIL and service management to enhance efficiency and reduce risks. Change Management: Lead and support change initiatives, ensuring minimal disruption to business operations while maximizing … to regulatory and security requirements. Required Skills & Experience: Proven experience in service management leadership , preferably within a product-led environment . Strong understanding of ITIL principles and best practices in service management. Experience in matrix management , leading cross-functional teams to achieve service excellence. Ability to deliver measurable outcomes … working with service management tools (e.g., ServiceNow, Jira Service Management, etc.). Familiarity with Agile methodologies and DevOps principles is a plus. Preferred Qualifications: ITILcertification (Foundation or higher) preferred. Project management experience (PMP, PRINCE2, or Agile certifications are a plus). more »
Line support teams, driving outstanding performance and ensuring Service Level Agreements (SLAs) are consistently met. Lead with technical expertise, implement best practices, and bring ITIL principles to life by designing and documenting cutting-edge infrastructure. What You’ll Do Inspire & Support the Team: Collaborate with the Service Desk Manager … and highlight opportunities for improvement to management and service owners. Own the Big Issues: Lead critical support escalations with a problem-solving mindset and ITIL-driven strategies. Elevate Customer Experience: Drive exceptional service delivery through proactive communication and efficient incident resolution. What You Bring A deep understanding of IT … environments. Familiarity with PC hardware, Microsoft operating systems, and networking essentials. A history of motivating and inspiring teams to achieve their best. Your Edge ITILcertification and a solid grasp of ITIL Problem Management principles. A passion for outstanding customer service and continuous improvement. Leadership qualities that more »
within a team. MS365 Endpoint administration Salesforce system administration General Network administration and troubleshooting, TCP/IP and WAN/LAN/Wi-Fi ITIL Certified Policy management WHO WE ARE Founded in 2003, Mobysoft provides data-based insight solutions to a wide range of social housing clients, supplying more »
driving satisfaction and efficiency. Requirements: A minimum of 2 years of experience in IT management. Previous experience in a technical, user-facing IT role. ITIL Certification. Proficiency with current Microsoft Windows operating systems for both desktops and servers. Expertise in Microsoft 365, Azure, Intune, Teams, and Entral ID/ more »
in computer science, information technology, management, or another related field. Proven experience as an IT Operations Manager or management of an IT Support function. ITIL qualification & knowledge. Extensive experience in delivery and management of IT Service management processes. Rounded technical knowledge of IT infrastructure and IT business services delivery. more »
Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support experience on Microsoft Managed desktop environment * ITIL certifications or process knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity more »
Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support experience on Microsoft Managed desktop environment * ITIL certifications or process knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity more »
Evesham, Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
Genium Selection
IT Services Manager - ITSM ITIL Evesham Hybrid working Evesham office 3 days a week To £70,000 + car allowance, bonus, pension, healthcare Our client is a market leading medium sized company, with global offices, and its significantly investing in its technology to improve efficiency, productivity and competitive edge. … and identity a new service delivery model Lead and coach the service delivery & service desk to implement new processes and prioritisation in line with ITIL Building a high performance, service driven team with an embedded culture of continuous improvement Own the ITSM tool and the decision to retain the … be welcome. ABOUT YOU Wed like to hear from you if you have experience of: Leading IT Services ITSM or IT support in an ITIL environment Delivering improvements to IT service management and delivery Leading a team with the ability to inspire Coaching the service desk on ITILmore »
or meet UK Enhanced Security checks to support clients of national importance. Available for out of hours on-call to support priority incidents. Kubernetes certification is a big plus. ITILcertification or experience in service management would be a bonus. Good communication skills and social competence for more »
N3/HSCN connectivity). Excellent stakeholder management and communication skills, with the ability to translate technical solutions into business benefits. Experience working in ITIL and Agile environments is desirable. Desirable Qualifications Microsoft certifications, such as Microsoft Certified: Teams Voice Engineer Associate. ITILcertification or experience working … within an ITIL framework. Knowledge of NHS-specific communication platforms, such as Spok, Vocera, or legacy Cisco/Avaya telephony systems. Why Join Us? Be part of a high-impact digital transformation program that enhances NHS communication and patient care. Work in a dynamic, innovative environment with cutting-edge more »