Requirements: Creative thinker with a proactive approach. Effective team player with a commitment to health and safety policies. Desirable Criteria: Prince2 and/or ITIL certification. Experience in business planning and change management. Background in multiple business functions (e.g., Project Management, Marketing, Support Services). Experience working with technical more »
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
Nextech Group Limited
delivering tailored solutions and maintaining high satisfaction levels. * Communication: Exceptional verbal and written skills, capable of engaging both technical and non-technical stakeholders. * Certifications: ITILcertification and Microsoft 365 or Azure qualifications are highly desirable. Why Join Us? We're not just about IT - we're about making more »
management Facilitate client contracts regarding support obligations Recommend and implement service improvements Key Experience: Minimum 3 years of experience supporting software clients AWS experience ITIL certified required Build rapport with clients and collaborate with internal teams. Analytical mindset to understand complex problems, analyze data, and provide recommendations for clients more »
work with cross-functional teams on new process projects and process improvements Experience with Process Improvement Strong stakeholder management Excellent interpersonal and influencing skills ITILcertification would be beneficial but not required Veeva Vault Administrator Certificate would be ideal but not essential Additional Details: Occasional global travel is more »
Burnley The Person: * Proven experience in IT Operations Management/a similar IT Leadership role, managing a budget and implementing IT strategy - Prince2/ITIL qualifications desirable * Proven experience in defining and leading IT Strategy in a multi-site organisation * Experience in managing relationships with third party IT Suppliers more »