of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »
Bolton, Greater Manchester, North West, United Kingdom
K3 Capital Group Plc
of proactive solutions to common problems. Qualification & Experience: Bachelor's degree in InformationTechnology, Computer Science, or related field preferred, or equivalent work experience. ITIL foundation qualification would be a bonus. Previous experience in a service desk or technical support role is essential (2 year's experience or more is more »
technical support role Desirable Microsoft Certified Professional - Associate in Desktop or Infrastructure Advanced European Computer Driving Licence (ECDL) or MOS equivalent Prince 2 or ITIL Foundation Qualification Other Requirements Essential Provide out of hours/on call support as required Flexible approach to working various shift patterns and expectation to more »
could be deployed while developing and manages an auditing process for the Office 365 ecosystem for both internal and external customers. Understanding of ITIL processes preferred & v3 certifications a major plus. more »
assist with implementation of it as well as preventative measures. (Relevant skill level: working) Service Management Framework knowledge . You have awareness of key ITIL or other applicable ITSM framework operational processes. (Relevant skill level: awareness) Service focus . You can take inputs and establish coherent frameworks that work. (Relevant more »
role would suit someone looking for their next role in IT having at least 1 year's experience in a similar role preferably with ITIL and Microsoft certifications. Duties Include but not limited to: * Performance and capacity monitoring of systems and environments * ISO27001 compliance monitoring and proactive/reactive management more »
Level/Diploma Level 3 or 2 years 1st Line Support Experience Demonstrate commitment to ongoing personal development Desirable HND Computer Studies or equivalent ITIL Foundation Qualification EXPERIENCE Essential Experience in delivering IT facilities 2 years 1st Line Support Experience Experience of Windows Operating systems and Active Directory Management Exchange more »
ensuring that services delivered within the Trust reflect best practice with respect to organisational, NHS and legislative requirements and guidelines including IT InfrastructureLibrary (ITIL), Data Protection Act (1998), Information Standards, Information Security and compliance with NHS Information Governance Participate in Information Governance and security as required and ensure appropriate more »
Newton-Le-Willows, Merseyside, North West, United Kingdom
Speedy Hire
systems Application Support Skills Good all round knowledge of IT Good appreciation of service excellence Desirable SQL Server 2008R2 & 2012 DBA Knowledge Familiarity of ITIL best practises Experience of working in a Service Orientated Environment Experience of supporting mobile workforce What we offer: 26 days holiday (plus bank holidays) Life more »
Windows 10 & 11 OS and applications support. Apple macOS and applications support. Mobile Phone (Android & iOS) and Mobile Device Management. Remotely supporting end users. ITIL processes and ticketing systems (ServiceNow). Microsoft Autopilot deployment, Entra and Intune. VPN, remote/wireless access connectivity configuration and maintenance. FollowMe printing (PrinterLogic, Ysoft more »
for: Proficient knowledge and hands-on experience with Windows, Virtualization, Servers, Storage, Networking, Internet, and Security. Possession of an ICT-related qualification, such as ITIL Foundation, intermediate Microsoft or CISCO qualification (e.g., in progress or attained certifications like CCNA, Microsoft Teams Administrator Associate, Azure Administrator Associate, VMWare). Exceptional customer more »
with all internal and external members of staff. Profile A successful IT Service Lead should have: Relevant experience and/or IT qualifications (CompTIA+, ITIL etc). Proven years of experience in a customer facing IT role. Strong technical understanding of a variety of IT services and devices (including Microsoft more »
Stockport, England, United Kingdom Hybrid / WFH Options
Dematic
act as a point of escalation when required for incidents and problems. Management: Maintain a deep understanding of service management principles, frameworks (such as ITIL), and best practices to ensure the efficient and effective delivery of services. This includes incident management, problem management and change management. Management: Ensure timely delivery more »
standards of quality and professionalism. Display excellent time management abilities. Collaborate effectively as part of a team to achieve operational excellence. Possess awareness of ITIL methodologies and best practices. Previous experience in a similar role is preferred. Show flexibility in adapting to the evolving needs of the team. Adhere strictly more »
of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company more »
of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company more »
Liverpool University Hospitals NHS Foundation Trust
Qualification or quivalent Project Management (Prince2 or equivalent) Desirable Microsoft Certified Professional/Microsoft Certified Systems Engineer or Equivalent Professional qualification IT InfrastructureLibrary (ITIL) Foundation Certificate Experience Essential Significant NHS IT working experience Extensive exposure to standard IT applications e.g. Windows, Office, SQL, Oracle Project Management experience Staff Management more »
experience. Proficient in use of delivery and collaboration tools (DevOps, JIRA, Confluence, SharePoint, MS Teams, Skype) Any relevant certification, such as a PRINCE2 foundation, ITIL, BCS, Lean Six Sigma, vendor specific, etc. As an individual you will have excellent communication skills both verbally and written. You will be exceedingly organised more »
client facing/customer service skills. Stress Tolerance Self-motivation Full, current driving licence Desirable Oracle Accreditation. SQL Server Accreditation. Postgres Accreditation UNIX scripting ITIL Practitioner. Be technically aware of technology outside your remit. Familiarity with local government back-office applications. Additional Information Additional Information We are proud of the more »
migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licensing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. more »
and strong stakeholder management skills. Solid organisational skills and attention to detail. Ability to handle heavy workloads and meet deadlines. Desired Skills: Knowledgeable about ITIL Foundation processes. Background in Financial Services or related domains. Proficiency in IT migrations, including user access management across multiple sites. Experience with Networking and Security more »
including Hyper-V and VMWare Familiar with Cloud computing platforms (Azure, AWS) Imaging including MDT and MCS Windows driver management Printers and print management ITIL knowledge including change, problem, and incident management. more »
candidate would also have Checkpoint Firewall knowledge and Aruba Routers and Switches knowledge. It is also preferable that a candidate would have knowledge of ITIL change processes and advantageous if they already have Security Clearance. Responsibilities: Respond to incidents logged in the Incident Management system and provide end users with more »
Employment Type: Permanent
Salary: £35000 - £45000/annum 1 office day free accreditation & pa
including Hyper-V and VMWare Familiar with Cloud computing platforms (Azure, AWS) Imaging including MDT and MCS Windows driver management Printers and print management ITIL knowledge including change, problem, and incident management. In return, you will be rewarded with ongoing training and career development in a friendly and enjoyable team more »
in Warrington What will you be doing? Microsoft Intune administration Application, Packaging and deployment Endpoint Security MDM (management of MDM platform) Scripting and automation ITIL Processes Experience required: Experience with device management through Intune Experienced in OS migration through Intune Strong knowledge in setup and enrolment of devices Deep understanding more »