ITIL Jobs in the North West

ITIL (Information Technology Infrastructure Library)
England > North West

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 26 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
26 May 2024
Same period 2023 Same period 2022
Rank 42 52 52
Rank change year-on-year +10 0 +4
Permanent jobs citing ITIL 472 468 583
As % of all permanent jobs advertised in the North West 4.63% 6.12% 6.14%
As % of the Processes & Methodologies category 5.69% 6.42% 6.43%
Number of salaries quoted 396 329 446
10th Percentile £26,500 £24,775 £24,875
25th Percentile £34,375 £32,500 £32,813
Median annual salary (50th Percentile) £43,500 £45,000 £42,750
Median % change year-on-year -3.33% +5.26% +0.59%
75th Percentile £57,813 £55,000 £56,300
90th Percentile £67,968 £67,500 £68,750
England median annual salary £48,000 £47,500 £47,500
% change year-on-year +1.05% - +3.26%

All Process and Methodology Skills
North West

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 8,297 7,291 9,068
As % of all permanent jobs advertised in the North West 81.47% 95.33% 95.45%
Number of salaries quoted 6,278 3,862 5,288
10th Percentile £27,500 £31,138 £30,000
25th Percentile £37,500 £41,250 £38,947
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +8.25%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £80,000 £81,250 £81,250
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

ITIL
Job Vacancy Trend in the North West

Job postings citing ITIL as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for ITIL in the North West

ITIL
Salary Trend in the North West

3-month moving average salary quoted in jobs citing ITIL in the North West.

Salary trend for ITIL in the North West

ITIL
Salary Histogram in the North West

Salary distribution for jobs citing ITIL in the North West over the 6 months to 26 May 2024.

Salary histogram for ITIL in the North West

ITIL
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North West region over the 6 months to 26 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester +25 228 £46,500 -2.11% 44
Cheshire -3 93 £37,500 -16.67% 20
Merseyside -15 66 £35,000 -12.50% 7
Lancashire +8 65 £44,274 +0.57% 10
Cumbria 0 12 £36,500 -43.85% 6
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (11.65%) Microsoft Exchange
2 12 (2.54%) SharePoint
3 3 (0.64%) IIS
4 1 (0.21%) Apache
4 1 (0.21%) Confluence
4 1 (0.21%) WebSphere
Applications
1 32 (6.78%) Microsoft Office
2 9 (1.91%) Microsoft Excel
3 6 (1.27%) Microsoft PowerPoint
4 2 (0.42%) MS Visio
Business Applications
1 13 (2.75%) Dynamics CRM
1 13 (2.75%) Infor SunSystems
1 13 (2.75%) iTrent
2 9 (1.91%) SAP CX
2 9 (1.91%) SAP S/4HANA
3 7 (1.48%) NEC Housing
4 3 (0.64%) Oracle ERP
5 2 (0.42%) Unit4 Business World
6 1 (0.21%) Carpe Diem
6 1 (0.21%) Dynamics GP
6 1 (0.21%) Elite 3E
6 1 (0.21%) Remedy ITSM
Cloud Services
1 136 (28.81%) Azure
2 120 (25.42%) Microsoft 365
3 49 (10.38%) AWS
4 38 (8.05%) Entra ID
5 34 (7.20%) IaaS
6 20 (4.24%) Power Platform
7 16 (3.39%) PaaS
7 16 (3.39%) SaaS
8 9 (1.91%) Azure DevOps
9 8 (1.69%) Azure Data Factory
9 8 (1.69%) GCP
9 8 (1.69%) PowerApps
10 7 (1.48%) Power Automate
11 6 (1.27%) OCI
11 6 (1.27%) OneDrive
12 5 (1.06%) Amazon CloudWatch
12 5 (1.06%) Azure AKS
13 4 (0.85%) Amazon GuardDuty
13 4 (0.85%) AWS CloudTrail
13 4 (0.85%) Azure Synapse Analytics
Communications & Networking
1 53 (11.23%) Firewall
2 47 (9.96%) DNS
3 40 (8.47%) DHCP
4 35 (7.42%) LAN
5 29 (6.14%) WAN
6 25 (5.30%) Network Security
7 15 (3.18%) VPN
8 14 (2.97%) Remote Desktop
9 11 (2.33%) TCP/IP
9 11 (2.33%) VoIP
10 10 (2.12%) Wireless
11 9 (1.91%) SSL
12 8 (1.69%) Wi-Fi
13 7 (1.48%) Intrusion Detection
13 7 (1.48%) WLAN
14 6 (1.27%) VLAN
15 5 (1.06%) VSAN
16 3 (0.64%) Internet
17 2 (0.42%) Cisco IOS
17 2 (0.42%) Cisco ISE
Database & Business Intelligence
1 31 (6.57%) SQL Server
2 15 (3.18%) MySQL
3 13 (2.75%) BusinessObjects
4 10 (2.12%) Data Warehouse
5 9 (1.91%) Oracle Database
6 7 (1.48%) Oracle Database 12c
6 7 (1.48%) PostgreSQL
7 6 (1.27%) Power BI
8 2 (0.42%) Azure SQL Database
8 2 (0.42%) Crystal Reports
8 2 (0.42%) QlikView
8 2 (0.42%) Relational Database
8 2 (0.42%) SQL Server Reporting Services
9 1 (0.21%) Amazon RDS
9 1 (0.21%) Elasticsearch
9 1 (0.21%) MongoDB
Development Applications
1 11 (2.33%) GitLab
2 7 (1.48%) Artifactory
3 5 (1.06%) JIRA
3 5 (1.06%) MSI
4 3 (0.64%) IBM UrbanCode
5 2 (0.42%) SQL Server Management Studio (SSMS)
5 2 (0.42%) Visual Studio
6 1 (0.21%) AdminStudio
6 1 (0.21%) Eclipse
6 1 (0.21%) Git
General
1 167 (35.38%) Social Skills
2 81 (17.16%) Finance
3 51 (10.81%) Analytical Skills
4 44 (9.32%) Public Sector
5 32 (6.78%) Legal
6 27 (5.72%) Law
7 23 (4.87%) Organisational Skills
8 17 (3.60%) Retail
9 16 (3.39%) Inclusion and Diversity
10 11 (2.33%) Presentation Skills
11 7 (1.48%) Back Office
11 7 (1.48%) Banking
11 7 (1.48%) Influencing Skills
11 7 (1.48%) Local Government
11 7 (1.48%) Police
11 7 (1.48%) Telecoms
12 6 (1.27%) Manufacturing
13 4 (0.85%) Games
13 4 (0.85%) Pharmaceutical
14 2 (0.42%) Advertising
Job Titles
1 98 (20.76%) Infrastructure Engineer
2 92 (19.49%) Analyst
3 64 (13.56%) Senior
4 46 (9.75%) IT Engineer
5 39 (8.26%) IT Manager
6 38 (8.05%) IT Support
7 35 (7.42%) Service Analyst
7 35 (7.42%) Service Manager
8 32 (6.78%) Support Analyst
9 29 (6.14%) Cloud Engineer
10 23 (4.87%) IT Services Manager
10 23 (4.87%) Support Engineer
11 21 (4.45%) Lead
11 21 (4.45%) Senior Infrastructure Engineer
11 21 (4.45%) Service Desk Analyst
12 18 (3.81%) Cloud Infrastructure Engineer
12 18 (3.81%) IT Analyst
12 18 (3.81%) Microsoft 365 Engineer
13 17 (3.60%) Financial Analyst
14 16 (3.39%) Architect
Libraries, Frameworks & Software Standards
1 5 (1.06%) .NET
2 4 (0.85%) React
3 2 (0.42%) CSS
3 2 (0.42%) HTML
3 2 (0.42%) Web Services
4 1 (0.21%) EDI
4 1 (0.21%) Middleware
4 1 (0.21%) RabbitMQ
4 1 (0.21%) SAML
4 1 (0.21%) Software Packaging
Miscellaneous
1 48 (10.17%) Data Centre
2 47 (9.96%) Management Information System
3 34 (7.20%) Self-Motivation
4 33 (6.99%) Public Cloud
5 30 (6.36%) Driving Licence
6 16 (3.39%) Onboarding
7 10 (2.12%) Hybrid Cloud
7 10 (2.12%) iPad
8 9 (1.91%) Smartphone
9 8 (1.69%) EPoS
9 8 (1.69%) Fat Client
9 8 (1.69%) Replication
9 8 (1.69%) Thin Client
10 7 (1.48%) CMDB
11 6 (1.27%) Enterprise Software
12 5 (1.06%) Cloud Native
12 5 (1.06%) Data Protection Act
12 5 (1.06%) Enterprise Storage
12 5 (1.06%) Greenfield Project
12 5 (1.06%) Security Posture
Operating Systems
1 158 (33.47%) Windows
2 60 (12.71%) Windows Server
3 31 (6.57%) Linux
4 25 (5.30%) Unix
4 25 (5.30%) Windows 10
5 14 (2.97%) Android
6 13 (2.75%) Apple iOS
7 11 (2.33%) Windows Server 2012
8 9 (1.91%) Windows Phone
8 9 (1.91%) Windows Server 2019
9 8 (1.69%) Windows Vista
10 7 (1.48%) Mac OS
11 6 (1.27%) Windows Server 2016
Processes & Methodologies
1 122 (25.85%) Infrastructure Engineering
2 112 (23.73%) Customer Service
2 112 (23.73%) Service Management
3 97 (20.55%) Problem-Solving
4 83 (17.58%) Continuous Improvement
5 80 (16.95%) ITSM
6 79 (16.74%) Service Delivery
7 78 (16.53%) Mentoring
8 67 (14.19%) Change Management
9 61 (12.92%) Coaching
10 59 (12.50%) Project Management
11 55 (11.65%) Migration
12 51 (10.81%) Disaster Recovery
12 51 (10.81%) Stakeholder Management
13 47 (9.96%) Roadmaps
14 45 (9.53%) Agile
14 45 (9.53%) Cybersecurity
15 42 (8.90%) PRINCE2
16 37 (7.84%) Problem Management
17 36 (7.63%) Incident Management
Programming Languages
1 33 (6.99%) PowerShell
2 31 (6.57%) SQL
3 9 (1.91%) Swift
4 8 (1.69%) Python
5 7 (1.48%) T-SQL
6 4 (0.85%) Bash
7 3 (0.64%) Groovy
8 2 (0.42%) Data Analysis Expressions
8 2 (0.42%) JavaScript
9 1 (0.21%) Java
9 1 (0.21%) PHP
Qualifications
1 70 (14.83%) Degree
2 29 (6.14%) CISSP
3 27 (5.72%) Security Cleared
4 26 (5.51%) ITIL Certification
4 26 (5.51%) Microsoft Certification
5 18 (3.81%) Azure Certification
5 18 (3.81%) PMI Certification
6 17 (3.60%) CCNA
6 17 (3.60%) Cisco Certification
7 16 (3.39%) SC Cleared
8 14 (2.97%) PMP
9 13 (2.75%) DBS Check
9 13 (2.75%) MCP
10 9 (1.91%) A+ Certification
10 9 (1.91%) AWS Certification
11 8 (1.69%) BPSS Clearance
11 8 (1.69%) ISEB
11 8 (1.69%) ITIL Foundation Certificate
11 8 (1.69%) PRINCE2 Practitioner
12 7 (1.48%) APMP
Quality Assurance & Compliance
1 57 (12.08%) SLA
2 33 (6.99%) ISO/IEC 27001
3 25 (5.30%) Cyber Essentials
4 17 (3.60%) GDPR
5 7 (1.48%) Accessibility
5 7 (1.48%) NIST
5 7 (1.48%) QA
6 6 (1.27%) Cyber Essentials PLUS
6 6 (1.27%) PCI DSS
7 5 (1.06%) PMO
7 5 (1.06%) SOC 2
8 4 (0.85%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 3 (0.64%) ISO 9000
10 2 (0.42%) HIPAA
11 1 (0.21%) Data Quality
11 1 (0.21%) FISMA
11 1 (0.21%) HITRUST
11 1 (0.21%) Sarbanes-Oxley
System Software
1 119 (25.21%) Active Directory
2 40 (8.47%) VMware Infrastructure
3 37 (7.84%) Hyper-V
4 9 (1.91%) Terminal Services
5 8 (1.69%) Firmware
5 8 (1.69%) VMware ESXi
6 7 (1.48%) vSphere
7 3 (0.64%) Virtual Desktop
7 3 (0.64%) Virtual Machines
8 2 (0.42%) Docker
8 2 (0.42%) IAG
9 1 (0.21%) DFS Replication
Systems Management
1 40 (8.47%) Microsoft Intune
2 22 (4.66%) Terraform
3 11 (2.33%) Ansible
4 9 (1.91%) AirWatch
4 9 (1.91%) SCCM
5 8 (1.69%) Jamf Pro
6 7 (1.48%) Kubernetes
6 7 (1.48%) Systems Management Server (SMS)
7 6 (1.27%) Progress Chef
8 5 (1.06%) Nessus
9 4 (0.85%) Autotask
9 4 (0.85%) ZABBIX
10 2 (0.42%) Grafana
10 2 (0.42%) Prometheus
10 2 (0.42%) Single Sign-On
10 2 (0.42%) vRealize
11 1 (0.21%) CSIRT
11 1 (0.21%) FortiGate
11 1 (0.21%) Nagios
Vendors
1 200 (42.37%) Microsoft
2 64 (13.56%) VMware
3 33 (6.99%) Citrix
4 32 (6.78%) ServiceNow
5 31 (6.57%) Cisco
6 25 (5.30%) SAP
7 15 (3.18%) Fortinet
8 13 (2.75%) Infor
9 12 (2.54%) Dell
9 12 (2.54%) Dynatrace
9 12 (2.54%) HP
9 12 (2.54%) NetApp
9 12 (2.54%) Oracle
10 11 (2.33%) IBM
11 10 (2.12%) BMC
11 10 (2.12%) Splunk
12 9 (1.91%) Veeam
13 8 (1.69%) Databricks
14 7 (1.48%) F5
14 7 (1.48%) Rapid7