1 to 25 of 61 ITIL Jobs in the West Midlands

GCP, ideally with relevant certifications. Experience in DevOps practices and agile methodologies (SAFe, Scrum) using tools like Jira, Confluence, and Miro. Proven knowledge of ITIL principles and practices. Strong analytical and problem-solving skills, with experience in supporting mission-critical systems and incident management. Excellent communication skills, both written and more »

drive IT projects forward, implement and document. You will have commercial experience in: MS 365 Azure AD/Entra ID Azure Intune/Defender ITIL environment (ideally certified) Topdesk or other ITSM products Experience supporting bespoke applications Cisco routing and switching Change Management projects Any business analysis exposure This is more »

enhance service quality. Skills Experience in Supporting and Implementing Digital solutions. Technical acumen – Investigating/Troubleshooting IT Infrastructure and Digital related incidents Knowledge of ITIL processes Knowledge of Linux and Windows Server Operating Systems, .Net/IIS Web Application, DevOps processes, Web Application Firewalls Excellent customer communication skills Analytical and more »

Management ideally within a multi-client Managed Service Provider. Strong customer service and stakeholder engagement skills. Proficiency in Microsoft Office; ServiceNow experience is desirable. ITIL v4 Foundation Certification is a plus. Person Specification: Excellent communication skills with strong attention to detail. Methodical, analytical, and results-driven approach. A self-motivated more »

Management ideally within a multi-client Managed Service Provider. Strong customer service and stakeholder engagement skills. Proficiency in Microsoft Office; ServiceNow experience is desirable. ITIL v4 Foundation Certification is a plus. Person Specification: Excellent communication skills with strong attention to detail. Methodical, analytical, and results-driven approach. A self-motivated more »

with colleagues, stakeholders, and third-party providers. Core Skills Extensive knowledge of IT infrastructure, including networking, cloud environments Database and storage solutions. Proficiency in ITIL service management frameworks Strong understanding of cybersecurity principles and compliance Excellent organisational skills, with the ability to manage multiple priorities and deliver results under pressure. more »

driving satisfaction and efficiency. Requirements: A minimum of 2 years of experience in IT management. Previous experience in a technical, user-facing IT role. ITIL Certification. Proficiency with current Microsoft Windows operating systems for both desktops and servers. Expertise in Microsoft 365, Azure, Intune, Teams, and Entral ID/Active more »

IT professional with extensive experience across a range of IT disciplines. Some experience of operational service delivery, in an IT service management environment/ITIL framework. Familiar with Azure AD and Intune Familiar with Team Viewer or similar Familiar with Mobile Devices, Intune and associated apps Knowledge of Zscaler Private more »

including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change Management Ability to demonstrate excellent troubleshooting skills Ability to demonstrate strong more »

service desk, helping to guide and support junior members of the team. In line with project delivery, you will produce documentation in accordance with ITIL standards. The role will be site-based at the company's Coventry head office, but you will also have the chance to visit customer sites more »

large corporate computer systems estate comprising over 8000 desktops and over 13000 users. Duties include providing end user hardware and software support by utilising ITIL framework incident, change, request and problem management. Undertake acceptance testing, software loading and configuration, and troubleshooting of desktop end-user Information & Communications Technology (ICT) equipment. more »

and Server 2008/2012/2014 Strong working knowledge of Office 365 Active Directory Ticket system management experience. Experience working within and ITIL environment Excellent relationship builder with a friendly approach who is driven to deliver, autonomous and self-directed. Good communication, interpersonal and organisational skills. Excellent telephone manner more »

an IT Architect role. Proven experience as a Technical Lead with a focus on MSSQL and database management Knowledge of IT Infrastructure Environments/ITIL would be advantageous. Working knowledge of requirements management through to delivery, both Agile and Waterfall. Experience within a tier1 banking experience ideally Deutsche Bank infrastructure more »

environment. Nice to have: CCNA/CCNP highly desirable (not essential) or proven to work at required level. Other languages, such as C#, PowerShell ITIL v4 foundation or above Experience using Lean methodologies to achieve improvements Essential Attributes: Be a leader who can manage, inspire, and live by the CDW more »

Directory, VMware vSphere, SCOM, SCCM, MS SQL, Monitoring Tools, Security, Updates and Patching, NetApp and Dell storage solutions. Strong investigative and problem-solving skills ITIL Qualification is preferred What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn more »

price projects and leading cross-functional, multi-vendor teams. Proficiency in planning, tracking, and reporting testing progress and outcomes within Jira. Strong understanding of ITIL best practices to ensure the integration and operational stability of SCADA systems within the IT environment. You can bring your whole self to work. At more »

Directory, VMware vSphere, SCOM, SCCM, MS SQL, Monitoring Tools, Security, Updates and Patching, NetApp and Dell storage solutions. Strong investigative and problem-solving skills ITIL Qualification is preferred. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn more »

substantial relevant experience evidencing the experience required in this role. - Formal Project Management qualifications such as APMPPQ, APMPMP, Prince2 or MSP. - Excellent knowledge of ITIL Service Management. - Authoritative knowledge of the work practices, processes and procedures relevant to the role, including broader sector/commercial awareness. - Evidence of literacy and more »

technologies, protocols, and cloud environments. Demonstrable experience architecting and maintaining security systems. Familiarity with IT/Cyber/Information Security frameworks such as ISO27001, ITIL, and Cobit . Hands-on experience with CI/CD pipelines and modern development tools. Strong people facilitation skills and the ability to collaborate across more »

as your trusty sidekicks Kubernetes certification? That's a feather in your cap. Elasticsearch and CI/CD knowledge? You're speaking our language. ITIL certification or service management experience? That's the cherry on top. Your communication skills are as strong as your technical prowess, building customer relationships that more »

Background in conducting IT asset audits and reconciliations Proficiency in data analysis and reporting, with the ability to present findings to stakeholders Understanding of ITIL framework and IT service management principles Experience in managing IT budgets and forecasting asset-related expenses Familiarity with relevant regulations and standards (e.g., ISO more »

improvement to evolve the application service. Day to Day administration of corporate applications. Creation of technical documentation to assist software development lifecycle and core ITIL processes. Responsibilities Analyse business needs, design, and implement technical Integration solutions that improve business efficiency and productivity. Researching problems, identifying causes, and recommending corrective measures. more »

application service. br br Day to Day administration of corporate applications. br br Creation of technical documentation to assist software development lifecycle and core ITIL processes. br br Responsibilities Analyse business needs, design, and implement technical Integration solutions that improve business efficiency and productivity. br br Researching problems, identifying causes more »

Technology PRINCE2 Qualification (or equivalent experience in project management methodology) Competent in use of Microsoft office products e.g. MS Project/Excel etc. Desirable ITIL Foundation certification ECDL Skills, Knowledge & Abilities Essential Understanding of clinical pathways, multidisciplinary working and impact of access to medical imaging Understand the importance of data more »

ability to work collaboratively with cross-functional teams. Attention to detail and the ability to work in a fast-paced environment. Relevant certifications (e.g., ITIL, Microsoft Certified Solutions Expert) would be advantageous. This temporary position offers a 3 month initial contract with very likely extensions, starting from October 2024. The more »