1 to 25 of 93 ITIL Jobs in the West Midlands

Fresh Service) for managing IT support Strong communication, collaboration, and organisational skills Proven ability to lead teams, prioritize tasks, and manage multiple projects MCSE, ITIL, and CCNA or equivalent certifications required CISSP, ISO 27001, and PRINCE2 certifications are desirable Please Note: We do not contact or write to unsuccessful candidates. More ❯

providing mentorship and acting as a point of escalation for difficult issues. Work to resolve issues and incidents in a timely manner aligned with ITIL best practices. Provide technical peer review of proposed changes to be made to the estate. Actively participate in the Change Management Board meetings and manage More ❯

clear communication with stakeholders regarding system status and improvements. Requirements: Degree in Computer Science, IT, or a related field (preferred). Relevant certifications (e.g., ITIL, CompTIA Security+, CISSP, MCSE) are a plus. Proven experience in end-user computing and security. Experience with MDM solutions (e.g., Intune, Kandji). Proficiency in More ❯

to working whilst ensuring priorities are managed effectively. Sound knowledge of Windows & MS Office apps. Excellent timekeeping and attendance. Full UK Driving Licence . ITIL certified, at least Foundation Level. More ❯

to working whilst ensuring priorities are managed effectively. Sound knowledge of Windows & MS Office apps. Excellent timekeeping and attendance. Full UK Driving Licence . ITIL certified, at least Foundation Level. More ❯

IT infrastructure (VMware and Wintel), including networking (Fortinet), cloud environments (Azure), Database (Postgres and SQL), and storage solutions (Dell EMC Powerstores). Proficiency in ITIL service management frameworks. Familiarity with legal-specific systems both Case Management and Practice Management. Strong understanding of cybersecurity principles and regulatory compliance in a legal More ❯

IT infrastructure (VMware and Wintel), including networking (Fortinet), cloud environments (Azure), Database (Postgres and SQL), and storage solutions (Dell EMC Powerstores). Proficiency in ITIL service management frameworks. Familiarity with legal-specific systems both Case Management and Practice Management. Strong understanding of cybersecurity principles and regulatory compliance in a legal More ❯

SQL Server . Knowledge of SCCM, MDM tools, and patching processes . Desirable Skills: IT-related degree or certifications. Project management experience. Understanding of ITIL v3 or higher. Why Join? Career Progression – A company that prioritises internal growth and development. Global Exposure – Work with teams in the UK and Ireland More ❯

SQL Server . Knowledge of SCCM, MDM tools, and patching processes . Desirable Skills: IT-related degree or certifications. Project management experience. Understanding of ITIL v3 or higher. Why Join? Career Progression A company that prioritises internal growth and development. Global Exposure Work with teams in the UK and Ireland More ❯

IaC). Proficiency in containerisation technologies such as Docker and Kubernetes. Strong understanding of networking, VPNs, firewalls, and cloud-based security protocols. Familiarity with ITIL best practices for incident, problem, and change management. Experience in Agile/Scrum methodologies and working in an Agile environment. Strong decision-making and analytical More ❯

IaC). Proficiency in containerisation technologies such as Docker and Kubernetes. Strong understanding of networking, VPNs, firewalls, and cloud-based security protocols. Familiarity with ITIL best practices for incident, problem, and change management. Experience in Agile/Scrum methodologies and working in an Agile environment. Strong decision-making and analytical More ❯

call rota, to provide onsite support out of hours. Knowledge: A levels or a level 4 qualification, plus GCSEs in Mathematics and English Language. ITIL foundation certificate in IT Service Management, or similar. Knowledge of relevant IT technologies and applications their use and application. Proven knowledge, acquired through hands-on More ❯

diverse teams and stakeholders at all levels, ensuring effective communication and decision-making. Desired Skills: TOGAF Practitioner certification or equivalent certification in enterprise architecture. ITIL certification or equivalent knowledge of IT service management frameworks. Experience with architecture tools such as Orbus iServer and MS Visio. Proficiency in Domain Driven Design More ❯

Consulting, Technical Services delivery role with hands on experience in technologies outlined in the Skill set section (Optional) Industry certification in data center infrastructure (ITIL), Certified Kubernetes Administrator (CKA), Docker or RedHat certifications related to Containers Desired Qualities Active Listener with the ability to translate complex/ambiguous problem statements More ❯

Knowledge of LAN fundamentals – patching Experience with Active Directory/SharePoint Experience working within an ISO27001/ISO9001 environment Experience of working in an ITIL based environment If the above role sounds perfect for you, please click apply. If you want more information on this position, please contact GMP Recruitment More ❯

Infrastructure topologies and architectures. Strong knowledge of Hybrid Cloud, Networking, and Voice technologies. Expertise in governance, compliance, and risk management within IT. Proficient in ITIL best practices for incident, problem, and change management. Experience in product management, preferably in a Technology related field. Familiarity with Agile/Scrum methodologies and More ❯

Infrastructure topologies and architectures. Strong knowledge of Hybrid Cloud, Networking, and Voice technologies. Expertise in governance, compliance, and risk management within IT. Proficient in ITIL best practices for incident, problem, and change management. Experience in product management, preferably in a Technology related field. Familiarity with Agile/Scrum methodologies and More ❯

Infrastructure topologies and architectures. Strong knowledge of Hybrid Cloud, Networking, and Voice technologies. Expertise in governance, compliance, and risk management within IT. Proficient in ITIL best practices for incident, problem, and change management. Experience in product management, preferably in a Technology related field. Familiarity with Agile/Scrum methodologies and More ❯

high quality functional documentation. Business analysis skills, ensuring knowledge retention within Enterprise Applications department. Able to liaise with 3rd parties and implement required changes. ITIL qualification would be desirable at foundation level. About The MTC The Manufacturing Technology Centre (MTC) is an internationally renowned and respected research and development organisation More ❯

and switching protocols (STP, VLANs, Trunking). Experience with firewalls, IDS/IPS, cloud networking (AWS, Azure, GCP), and load balancing technologies. Proficiency in ITIL best practices for incident, problem, and change management. Experience in Agile/Scrum methodologies and working in an Agile environment. Strong decision-making and problem More ❯

and switching protocols (STP, VLANs, Trunking). Experience with firewalls, IDS/IPS, cloud networking (AWS, Azure, GCP), and load balancing technologies. Proficiency in ITIL best practices for incident, problem, and change management. Experience in Agile/Scrum methodologies and working in an Agile environment. Strong decision-making and problem More ❯

problems to Service Managers. Organizing and prioritizing workload efficiently. Contributing to improving first-time issue resolution. Keeping updated on new technologies. Qualifications and Skills: ITIL certification or familiarity Previous IT Service Desk or customer support experience is a plus. Strong analytical and communication skills. Familiarity with Microsoft technologies and operating More ❯

problems to Service Managers. Organizing and prioritizing workload efficiently. Contributing to improving first-time issue resolution. Keeping updated on new technologies. Qualifications and Skills: ITIL certification or familiarity Previous IT Service Desk or customer support experience is a plus. Strong analytical and communication skills. Familiarity with Microsoft technologies and operating More ❯

Power Platform tools. Familiarity with MariaDB or Azure databases. Strong communication skills (written and verbal). Experience in a fast-paced IT support environment. ITIL Foundation (V4) and Appian Certification preferred. Understanding of Agile product development. What we offer: 25 days annual leave plus bank holidays. Annual leave purchase scheme. More ❯

Infrastructure topologies and architectures. Strong knowledge of Hybrid Cloud, Networking, and Voice technologies. Expertise in governance, compliance, and risk management within IT. Proficient in ITIL best practices for incident, problem, and change management. Experience in product management, preferably in a Technology related field. Familiarity with Agile/Scrum methodologies and More ❯