Tamworth, Staffordshire, West Midlands, United Kingdom
Oakley Recruitment
Fresh Service) for managing IT support Strong communication, collaboration, and organisational skills Proven ability to lead teams, prioritize tasks, and manage multiple projects MCSE, ITIL, and CCNA or equivalent certifications required CISSP, ISO 27001, and PRINCE2 certifications are desirable Please Note: We do not contact or write to unsuccessful candidates. more »
Birmingham Women's and Children's NHS Foundation Trust
degree in Computer Science or related field Qualified in a recognised Project Management and IT Service Management methodology with established links with professional bodies (ITIL, Prince2, ITSM, BCS accreditation preferred) Epic Certification in assigned GI and GM modules(NB Epic certification must be achieved within 6 months of start date. more »
to explain technical concepts to non-technical stakeholders. Knowledge of logistics or supply chain management systems is a plus. Preferred Skills: Certifications such as ITIL, CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or equivalent. Experience with warehouse management systems (WMS) or logistics-specific software. Experience in system performance monitoring tools more »
and 3rd party applications where required. Following direct customer engagement with our key users around the world to understand requirements; you will use your ITIL process and development skills to support, configure and customise the platform. This might cover enhancing end-user experience and service portals, building automations/integrations more »
Certified: Azure Solutions Architect Expert, AWS Certified Solutions Architect). Experience with infrastructure-as-code tools such as Terraform or ARM templates. Familiarity with ITIL processes or other IT service management frameworks. more »
ITSM tool. Strong customer service approach and team player. Desirable Criteria Technical experience in development, testing or configuration management. Experience of Service Management Tools. ITIL experience and qualifications. Experience of working with the following: ADO React JavaScript SQL C Sharp Azure Tools Please apply for more information and do not more »
and the MS Azure technology stack. Experience with Windows 10/11 and managing systems in line with data protection regulations. Understanding of ITIL frameworks and networking basics (e.g., VLANs, router configuration). Experience with legal applications like case management systems and digital dictation tools. Proven ability to scope and more »
handling skills Ability to handle unforeseen situations High level of acceptance and understanding in dealing with end users and situations Certifications Candidate to be ITIL certified more »
solihull, midlands, United Kingdom Hybrid / WFH Options
Xoserve
Spark) and data lake architectures is preferred. Familiarity with additional enterprise architecture frameworks or methodologies (e.g. Zachman, ArchiMate) and IT service management frameworks (e.g. ITIL) is preferred. Previous roles within industries such as utilities, finance, insurance, telecommunications or other sectors with significant data processing needs is also preferred. What we more »
s IT Asset Management (ITAM) processes. Key Responsibilities: Asset Lifecycle Management: Review software and hardware Data repositories & Tools and reconcile data in line with ITIL v4 practices. To ensure adequate stock levels and asset status tracking of hardware, peripherals, software services, and licenses, through processes, automation and reporting. Recommend and more »
Birmingham, Rubery, West Midlands (County), United Kingdom
SF Recruitment
detail-oriented, and customer-focused Desirable Experience: Network technologies and mobile broadband support IT support in a commercial environment Microsoft Office, bespoke software, and ITIL v4 Incident management tools and remote desktop support Mobile device and BYOD support more »
/if requested. Participate in business meetings and general inputs in day-to-day improvements. Education Requirements: Bachelor’s or equivalent degree Professional Certifications: ITIL Foundation v4 CISCO CSM Candidate Background: Skills, Knowledge, and Abilities: Languages – Fluent Level of English 2-3 years of related service management in Telecoms/ more »
/if requested. Participate in business meetings and general inputs in day-to-day improvements. Education Requirements: Bachelor’s or equivalent degree Professional Certifications: ITIL Foundation v4 CISCO CSM Candidate Background: Skills, Knowledge, and Abilities: Languages – Fluent Level of English 2-3 years of related service management in Telecoms/ more »
Qualifications IT-related qualification (e.g., Apprenticeship, HND, Degree in Computer Science/IT). Certifications such as Microsoft Certified: Azure Fundamentals, AWS Cloud Practitioner, ITIL Foundation are a plus! Job Offer Why Join? Work with a leading global innovator in water technology. Be part of a team that values creativity more »
Employment Type: Permanent
Salary: £40000 - £45000/annum healthcare and Pension
Methodology Proficiency : AWS/cloud experience or exposure to cloud-based/SaaS solutions. Familiarity with engineering delivery, Prince2, Agile, Jira, and Scrum methodologies. ITIL Foundation certification (minimum). Team and Stakeholder Management : Experience in managing teams across multiple skillsets/disciplines. Strong stakeholder management and influencing skills with colleagues more »
broad understanding of the University’s organisational structure, business functions, strategic aims and key stakeholders to accurately assess the impact of issues Participating in ITIL-based Incident and Problem Management in line with documented processes Updating the IT Services Status Page and social media in response to service outages Occasionally more »
Knowledge Management: Maintain accurate records of support interactions and resolutions. Contribute to the Service Desk knowledge base by documenting solutions and troubleshooting steps. Follow ITIL processes for incident, request, and problem management. Identify recurring issues and suggest improvements to reduce incidents. Participate in team meetings and provide input on process … in an IT support or Service Desk role. Experience working in a global or geographically dispersed environment is desirable. Technical Expertise: Basic knowledge of ITIL principles (ITIL 4 Foundation certification preferred). Familiarity with ITSM tools (e.g., Halo ITSM, ServiceNow). Proficiency in troubleshooting Windows OS, Office 365, Active Directory more »
working in manufacturing environments. Knowledge of lean manufacturing principles and their application in system integration. Certification in system integration or project management (e.g. PMP, ITIL). more »
CV37, Stratford-upon-Avon, Warwickshire, United Kingdom
Nouvo Recruitment
and the MS Azure technology stack. Experience with Windows 10/11 and managing systems in line with data protection regulations. Understanding of ITIL frameworks and networking basics (e.g., VLANs, router configuration). Experience with legal applications like case management systems and digital dictation tools. Proven ability to scope and more »
users. Good customer service skills Good understanding of our MOS processes and tools (Training will be provided) Good knowledge of Windows and Office tools ITIL knowledge or accreditation SC clearance required (can be cleared in 6-8 weeks once recruited more »
Worcester, Worcestershire, West Midlands, United Kingdom
COMPUTACENTER (UK) LIMITED
users. Good customer service skills Good understanding of our MOS processes and tools (Training will be provided) Good knowledge of Windows and Office tools ITIL knowledge or accreditation SC clearance required (can be cleared in 6-8 weeks once recruited more »
Warwick, Warwickshire, West Midlands, United Kingdom
Telent Technology Services Ltd
improvement to evolve the application service. Day to Day administration of corporate applications. Creation of technical documentation to assist software development lifecycle and core ITIL processes. Who You Are: This role requires a combination of technical expertise, problem-solving skills, and a forward-thinking approach to support both current operations more »
service suppliers and third-party vendors. Analyse asset usage trends to drive cost efficiencies. Skills & Experience: Strong knowledge of IT asset and configuration management (ITIL certification desirable). Experience implementing or enhancing SACM in a medium to large organization. Ability to manage IT service management tools and software licences. Excellent more »
to a 24x7 operation with flexibility to work shifts, nights, weekends. At least 3 years IT Support experience with 2nd/3rd line responsibilities, ITIL V3/4 foundation or above. Due to this being a technical support role you will need to have excellent communication skills and be capable more »
