12 of 12 ITSM Jobs in Warwickshire

M365 Modern Workplace Expert: â • Ensure compliance with legal and regulatory standards by implementing DLP, eDiscovery, and retention policies while maintaining up-to-date ITSM documentation.â • Manage SharePoint Online and Microsoft Teams, facilitating collaboration, document management, and seamless integration with Office 365 services.â • Monitor and troubleshoot service performance using tools More ❯

an ITIL framework . Manage system configuration, data setup, and issue resolution . Track and manage incidents and requests via ITCS Remedy or similar ITSM tools. Work with vendors and internal teams to ensure service levels (SLAs) are met . ? System Enhancements & Development Collaborate with Product Owners & Business Analysts to More ❯

rights, and system configurations. Documentation: Maintain accurate and up-to-date records of incidents, requests, resolutions, and procedures in the IT service management system (ITSM). ITIL Adherence: Apply ITIL best practices, including Incident Management, Problem Management, Change Management, and Service Level Management for standardized service delivery. Continuous Improvement: Identify More ❯

rights, and system configurations. Documentation: Maintain accurate and up-to-date records of incidents, requests, resolutions, and procedures in the IT service management system (ITSM). ITIL Adherence: Apply ITIL best practices, including Incident Management, Problem Management, Change Management, and Service Level Management for standardized service delivery. Continuous Improvement: Identify More ❯

to detail and a proactive approach to problem-solving are essential, particularly when managing escalations and ensuring high-quality IT support. Experience with IT service management tools is an advantage, though full training on our systems will be provided. A strong desire to lead by example, drive team success, and More ❯

profile: Higher education with IT background (University degree is an asset). At least 5 years of experience in application support. Experience with IT service management frameworks (ITIL) and ticketing systems. Experience with automation and scripting, knowledge of programming languages. Knowledge of cloud. Possess or be able to obtain BPSS More ❯

teams deploying infrastructure via CI/CD pipelines, preferably in Azure. Experience working in an Agile way and using the SCRUM framework. Knowledge of ITSM processes such as Incident, Problem, Change and Request Management. An empathetic, collaborative leadership style with a passion for developing people and delivering measurable results. Experience More ❯

adhered to throughout BAU activities. Key Skills: M365 and Windows Server AD & GPO VMWare and virtualisation Key stakeholder management skills Excellent communication Experience with ITSM solutions A good understanding of networking Previous experience within a management role This is a full time role, based in Stratford Upon Avon The role More ❯

overseeing, evaluating, and authorising the creation of Service Design Packages for each new or changed IT service, ensuring alignment with industry good practices, IT service management frameworks, policies, processes, standards, and risk appetite. You'll create, review, attest, communicate, and enforce robust IT Service Design policies, principles, and processes that … understood by internal and external stakeholders. Your leadership will ensure IT Service Design activities adhere to industry best practices, effectively interface with other IT Service Management practices, and provide quality and consistency of service. You will plan, prioritise, and manage the engagement of a team of both technical and service More ❯

Salary: Up to £37,000 + 10% annual bonus + benefits package About the role Are you passionate about data governance, innovation, and driving business value through effective data management? At NFU Mutual, we're on a mission to enhance More ❯

15 Month Fixed Term Contract Take the lead in managing and developing NFU Mutuals Data Asset Management catalogues. Stay ahead of emerging data management tools, trends, and best practices. Hybrid working options with up to 80% home working About the More ❯

Employer: NFU Mutual Location: Stratford-upon-Avon Salary: Up to £37,000 + 10% annual bonus + benefits package Closing date: 16 May 2025 Data Asset Analyst - 15 Month FTC Take the lead in managing and developing NFU Mutual's More ❯