1 of 1 Service Delivery Manager Jobs in West London

solutions. That’s where you come in…. Position Description Due to expansion and company growth we are seeking a highly skilled and motivated Service Delivery Manager to oversee the delivery of data centre cooling equipment services in the Heathrow area. The ideal candidate will be … responsible for ensuring the efficient and effective delivery of cooling solutions, maintaining high standards of customer satisfaction, and managing client relationships. Key Responsibilities Service Management: Oversee the delivery of cooling equipment services to data centres, ensuring compliance with service level agreements (SLAs) and operational level agreements … OLAs). Monitor and manage service performance, implementing improvement activities as necessary. Take ownership of critical incidents, coordinating with resolution teams and communicating effectively with stakeholders. Client Relationship Management: Develop and maintain strong relationships with clients, understanding their needs and addressing service-related concerns. Conduct regular service More ❯