5 of 5 Service Delivery Jobs in Leicestershire

knowledge in data, planning and logistics. Reporting to the Senior Key Account Manager, the Customer Success Manager’s primary role is to manage the delivery of world-class service by developing a team of a high-performing Customer Success Executives. The Customer Success Team’s aim is to … our customers – ensuring all key performance targets are met, highlighting challenging areas and working with the Customer Success Executives to ensure consistent levels of service are provided Attend weekly and monthly customer meetings, both pre and post- go live, including Quarterly Business Reviews – providing in-depth operational overviews of … financial and service delivery performance Be responsible for the administration and delivery of action plans to improve customer satisfaction through effective service delivery Analyse weekly and monthly dashboards, identifying trends and conducting root cause analysis to promote a culture of continuous improvement Be responsible for more »

Position: FTTP Service Delivery Team Manager Location: Nottingham/Derby/Leicester (Ideally Loughborough based) About the Role Our client is focused on the design, build and maintenance of telecom infrastructure for key clients in the fixed telecom market. Working collaboratively with their clients, our client brings commitment … of essential infrastructure services to the utilities, transport, data and telecom sectors across the UK and Ireland. We are currently looking to recruit a Service Delivery Team Manager for Nottingham/Derby/Leicester areas. You will offer technical advice whilst onsite and be responsible for helping to more »

for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Technical Supervisor The purpose of the Technical Supervisor (TS) is to be responsible for the technical delivery of the contract across a defined cluster of BT sites, ensuring that technical compliance is achieved at all times. Safety is the primary consideration for all operations and … guidance to colleagues across the Cluster, including technical knowledge in mechanical and electrical systems to ensure safe, appropriate and compliant solutions and efficient customer service delivery. You will also provide a rapid response to operational incidents and customer issues and will support the Area Operations Manager (AOM) and Contract more »

growth, well-being, and contributions are highly valued. End-to-End Quality : Experience seamless collaboration with a company that owns every part of its service process, ensuring reliability and efficiency. Key Role Responsibilities Develop and expand relationships with key clients to enhance account development and satisfaction. Proactively identify new … fast-growing organisations. Lateral thinking abilities to add additional value to the team. Our Values Culture Drives Performance : A people-first approach ensures exceptional service and talent retention. Doing It for the Planet : Sustainability is central to all processes, minimizing environmental impact while improving efficiency. Our House in Order … Complete ownership of processes ensures seamless service delivery at every stage. Ready for Success : A channel-only model focused on enabling your growth and success. more »

hear from you! Main duties of the job As a Project Manager at Rainbows, you will play a vital role in ensuring the successful delivery of projects that align with our mission. With the hospice embarking on a digital transformation, many of these projects will involve technology, but your … project budgets, ensuring efficient use of resources and adherence to financial constraints. Foster strong relationships with key stakeholders, including staff, volunteers, external partners, and service users, to ensure alignment and support. Ensure compliance with organizational policies, legal requirements, and industry best practices throughout the project lifecycle. Support the digital … transformation agenda by delivering technology-related projects that improve operational efficiency and enhance service delivery. Further responsibilities in the role of a project Manager at Rainbows, can be found by downloading the Job Description. About You We are looking for an organized, proactive, and results-driven professional with the more »