1 to 25 of 647 Service Delivery Jobs in London

Travers Smith is a leading full-service law firm, with a wealth of experience in its areas of specialisation. The firm has a market-leading reputation for its international expertise in Asset Management, M&A and Dispute Resolution & Investigations. Clients include asset managers across the alternative asset classes (private … business enterprises involved in large and complex UK and cross-border matters, transactions and disputes. Our purpose is to provide the highest quality of service to our clients whilst enabling our people to achieve professional fulfilment in a supportive, inclusive and enjoyable working environment. Department The Technology group is … responsible for the delivery of all Central and Legal Technology services within the firm. The group is a business services function that supports and contributes to the objective of the legal practice. The Central Technology department consists of service delivery, application delivery, training, infrastructure, and information More ❯

Service Delivery Manager £45,000 - £55,000 plus benefits including training and certifications Camden, London, NW1 Key Words: Service Delivery Manager, Service Desk Lead, Team Leader, Managed Services, IT Support, MSP, KPI s, Manager My client is a highly regarded IT Support company based in … Camden, renowned for their exceptional service and loyal client base. They are looking for an experienced Service Delivery Manager, ideally from the MSP/Managed Services space, to oversee the successful delivery of their IT services to external clients. Service Delivery Manager More Info … This is a crucial role in driving client satisfaction and organisational growth. We are looking for a Service Delivery Manager who is passionate about delivering exceptional client service. Duties: Lead and manage a small team of service delivery professionals, fostering a culture of high performance and More ❯

Service Delivery Manager £45,000 - £55,000 plus benefits including training and certifications Camden, London, NW1 Key Words: Service Delivery Manager, Service Desk Lead, Team Leader, Managed Services, IT Support, MSP, KPI’s, Manager My client is a highly regarded IT Support company based in … Camden, renowned for their exceptional service and loyal client base. They are looking for an experienced Service Delivery Manager, ideally from the MSP/Managed Services space, to oversee the successful delivery of their IT services to external clients. Service Delivery Manager – More Info … This is a crucial role in driving client satisfaction and organisational growth. We are looking for a Service Delivery Manager who is passionate about delivering exceptional client service. Duties: Lead and manage a small team of service delivery professionals, fostering a culture of high performance and More ❯

Service Delivery Director (High Performance Computing/HPC) - Fully remote £80,000 - £100,000 + bonus + health/life/income insurance This is a great opportunity for an IT infrastructure focused Service Delivery Director/Technical Services Director with a strong Linux background to … join a leading technical consultancy, helping to lead the delivery of HPC related managed services and projects. Due to significant expansion into the USA, this role will be working closely with a US based team and therefore will need to be willing to work mainly to US east coast … time zones (typically starting at 13:00 and finishing at 22:00). It would suit someone with a background in managed service delivery, with significant experience helping external customers in the delivery of complex technical services. The Service Delivery Director will have a range More ❯

their true authentic selves at all times, because that’s when real creativity happens. The role We are looking for an experienced and driven Service Delivery Manager (SDM) to join our team, with a specific focus on supporting our ITAM & Digital Supply Chain customers. As an SDM, you … will be a key player in ensuring the seamless end-to-end delivery of services while maintaining a sharp focus on customer satisfaction and service quality. You’ll work closely with cross-functional teams, track performance metrics, and proactively resolve issues to elevate service excellence. In this … role, you will be the main point of contact for clients, forging strong relationships and continuously refining service strategies to align with their evolving needs. Your expertise will directly contribute to the growth of the business, ensuring the delivery of high-quality services that exceed client expectations. What More ❯

their true authentic selves at all times, because that’s when real creativity happens. The role We are looking for an experienced and driven Service Delivery Manager (SDM) to join our team, with a specific focus on supporting our ITAM & Digital Supply Chain customers. As an SDM, you … will be a key player in ensuring the seamless end-to-end delivery of services while maintaining a sharp focus on customer satisfaction and service quality. You’ll work closely with cross-functional teams, track performance metrics, and proactively resolve issues to elevate service excellence. In this … role, you will be the main point of contact for clients, forging strong relationships and continuously refining service strategies to align with their evolving needs. Your expertise will directly contribute to the growth of the business, ensuring the delivery of high-quality services that exceed client expectations. What More ❯

Service Operations Manager/Head of Service Delivery Location: Central London Salary: £100,000 - £110,000 A leading MSP supporting the financial sector is currently looking to hire a talented Service Operations Manager/Head of Service Delivery to join their established team in … London. In this role, the successful candidate will be responsible for ensuring that the service delivery team achieves and delivers all performance metrics and adheres to SLAs. Responsibilities Daily responsibilities of the Service Operations Manager/Head of Service Delivery will include: Maintaining daily, weekly … improvements made. People management, conducting appraisals, and dealing with inbound client support calls and high-profile clients. Minimum Requirements To be considered for the Service Operations Manager/Head of Service Delivery role, you will require the following skill-set: ITIL SLAs/KPIs People Management MSP More ❯

Get AI-powered advice on this job and more exclusive features. Service Delivery Manager (Anaplan Managed Service) We are seeking an experienced Service Delivery Manager (SDM) to join our Anaplan Managed Services team, ensuring high-quality support, continuous improvement, and seamless service delivery … EMEA region. This role requires a strong mix of stakeholder management, commercial awareness, governance, teamwork and collaboration skills, with a focus on maintaining excellent service levels and driving Anaplan adoption. We put the customer at the centre of what we do and enabled by a tremendously powerful connected planning … to our Head of Managed Services/Care, you will take the lead in ensuring our customers are availing of our services. Responsibilities highlights: Service Management & Operations Ensure that service delivery aligns with the agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) . Oversee More ❯

Sr Analyst III_Service Delivery page is loaded Sr Analyst III_Service Delivery Apply locations GBR - ANY CITY time type Full time posted on Posted 4 Days Ago job requisition id Job Description: Job Title: Senior Analyst - Service Delivery Location: Central London Employment Type … and automation, enabling organizations to operate more efficiently while maintaining security and compliance. Job Description Summary We are looking for a Senior Analyst III - Service Delivery to join our team. This role is critical in designing, deploying, managing, and maintaining infrastructure services and end-user technologies. The ideal … candidate will have a foundational understanding of IT infrastructure and service delivery, with a focus on providing excellent technical support and maintaining operational efficiency. Key Responsibilities Provide technical support for infrastructure services, troubleshooting and resolving issues. Participate in infrastructure deployment and migration projects, supporting implementation activities. Monitor and More ❯

Service Delivery Engineer CyberSecurity - Graduate Join to apply for the Service Delivery Engineer CyberSecurity - Graduate role at Robustelli ∙ Soucy ∙ Hussey, P.A. Service Delivery Engineer CyberSecurity We are excited to be recruiting for a Service Delivery Engineer/Consultant role working for an … which has opened up several career opportunities for cybersecurity professionals. This role is working within the dynamic and varied Ops team delivering an excellent service to clients while offering a clear path for progression and an exciting career trajectory ahead. Location: Fully remote (must be UK based) Salary: Circa … per annum Requirements For Service Delivery Engineer CyberSecurity Ideally, you will have at least one year of commercial experience in a client-facing role with a cybersecurity focus- i.e. Consultant, Account Manager, Customer Support, Service Delivery etc. Excellent academics including a 2.1 or 1st class degree More ❯

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Technology Service Delivery Manager Location: London, UK Reporting To: IT Director Contract Term: Full time, permanent ROLE OBJECTIVE We are seeking a highly skilled and technically proficient Technology … Service Delivery Manager to join our global IT team. This role demands a unique blend of technical expertise and service management acumen to ensure the seamless delivery and support of critical IT services across our geographically dispersed workforce. You will be a key player in optimizing … our IT infrastructure, applications, and security, while ensuring exceptional user experiences and adherence to strict service level agreements. Responsibilities Service Delivery & Infrastructure Management: Oversee the day-to-day delivery of IT services, encompassing infrastructure, applications, and end-user support, ensuring alignment with SLAs and operational standards More ❯

Services Providers and we empower organisations in the public and private sector to accelerate business and technology change. We are recruiting for an experienced Service Delivery Manager to Service Lead our key customers based in London, developing strong relationships and ensuring that the services Roc provides are … being delivered seamlessly to these clients. As Principal Service Delivery Manager you will be responsible for a variety of tasks, including performance and P&L reporting, rectifying reliability issues, monitoring operational progress, tracking KPIs/SLA, and managing budgets. This is a customer-facing role that requires robust … stakeholder and matrix management, both internally and externally, to ensure customer experience and expectations are managed. Our Principal Service Delivery Manager will be working closely with colleagues across Roc including customer account managers, finance partners, project managers, and architects and engineers responsible for delivering the commercial, project, and More ❯

Service Delivery Manager/Agile/SLA/KPI/Ecommerce Title: IT Service Delivery Manager Location: UK, remote Industry: Start-up, ecommerce, consultancy Salary: £50k I'm currently recruiting on behalf of one of my clients who are a thriving start-up in the ecommerce … space with plenty of clients already under their wing. They're hiring for an IT Service Delivery Manager on a permanent basis to join and grow a small team. The role: Ensure the successful delivery of services in accordance with service level agreements (SLAs), client requirements … and expectations. Build and maintain strong relationships with clients. Monitor and report on key service delivery metrics, including SLA compliance, quality, and customer satisfaction. Oversee the resolution of incidents and problems. Lead, coach, and mentor a team of service professionals. Implement best practices and strategies to drive More ❯

solutions. That’s where you come in…. Position Description Due to expansion and company growth we are seeking a highly skilled and motivated Service Delivery Manager to oversee the delivery of data centre cooling equipment services in the Heathrow area. The ideal candidate will be responsible … for ensuring the efficient and effective delivery of cooling solutions, maintaining high standards of customer satisfaction, and managing client relationships. Key Responsibilities Service Management: Oversee the delivery of cooling equipment services to data centres, ensuring compliance with service level agreements (SLAs) and operational level agreements (OLAs … . Monitor and manage service performance, implementing improvement activities as necessary. Take ownership of critical incidents, coordinating with resolution teams and communicating effectively with stakeholders. Client Relationship Management: Develop and maintain strong relationships with clients, understanding their needs and addressing service-related concerns. Conduct regular service reviews More ❯

Service Delivery Director (High Performance Computing/HPC) - Fully remote This is a great opportunity for an IT infrastructure focused Service Delivery Director/Technical Services Director with a strong Linux background to join a leading technical consultancy, helping to lead the delivery of HPC … east coast time zones (typically starting at 13:00 and finishing at 22:00). It would suit someone with a background in managed service delivery, with significant experience helping external customers in the delivery of complex technical services. Responsibilities: Identifying opportunities for service enhancements Team … management including driving recruitment Planning resources and projects Ideal Skills/Experience: A background in managed service delivery Experience of Linux infrastructure systems management Excellent leadership skills Service metrics and ITIL A technical degree would be beneficial High performance computing experience would be beneficial but is not More ❯

IT Service Delivery Manager (hands-on technical) Are you an IT Service Desk Manager or Team Lead looking for an opportunity to progress your career moving into an IT Service Delivery Manager role? Or maybe you have experience leading an IT service delivery … person who is equally comfortable with discussing cyber security with the CEO, working with the Head of IT to develop, maintain and deliver IT service strategy or providing 1st to 3rd line support in Office 365 or application support for their ERP platform. Please note this role is mainly … offices in Vauxhall and 1 day/week at home. Current technical support skills and experience Substantial experience delivering services through Office 365 IT Service Delivery leadership Implementing IT service management processes and tools (ITIL) Managing IT suppliers, ideally across multiple countries or regions Working in fast More ❯

execution. Key Responsibilities: Customer Satisfaction: Ensure the overall satisfaction of the customer by supporting the growth, development, and servicing of the platform. Program and Delivery Oversight: Oversee technology and business change programs to ensure they are delivered on time, within budget, and according to FNZ Group's quality standards … to revenue and cash flow, while adhering to committed resource plans. Revenue Targets: Achieve revenue goals for existing customers by maximizing enhancement fees and service revenue while minimizing service credits, all within the constraints of the committed resource plans. Quality Assurance: Advocate for and promote consistently high standards … in FNZ's customer deliveries and operations, ensuring adherence to best practices and quality benchmarks. Service Delivery: Advocate for the delivery of product/investment administration, custody, and technology support services in alignment with contractually agreed service standards and FNZ Group's quality benchmark. Additional Responsibilities More ❯

Salesforce Service Delivery Manager London Bridge Up to 88,000 Hyde is looking to recruit a Salesforce Service Delivery Manager. As a Salesforce Service Delivery Manager, you will lead cross-functional and diverse teams of technical resources, managing both in-house teams and external … and business deliverables. You will work closely with Project Management, Technical Services, and Internal Business Partners to oversee system integrations, scheduling of deliveries, and service performance. Hyde is a leading provider of affordable homes, dedicated to helping people access safe and high-quality housing. With a strong focus on … community impact, we work to create sustainable, thriving neighbourhoods while supporting our customers build better futures. Duties of a Salesforce Service Delivery Manager: Lead and manage technical teams, ensuring effective scheduling, integration, and coordination with delivery managers. Oversee people management, including engagement, coaching, and performance management. Ensure More ❯

Salesforce Service Delivery Manager London Bridge Up to £88,000 Hyde is looking to recruit a Salesforce Service Delivery Manager. As a Salesforce Service Delivery Manager, you will lead cross-functional and diverse teams of technical resources, managing both in-house teams and external … and business deliverables. You will work closely with Project Management, Technical Services, and Internal Business Partners to oversee system integrations, scheduling of deliveries, and service performance. Hyde is a leading provider of affordable homes, dedicated to helping people access safe and high-quality housing. With a strong focus on … community impact, we work to create sustainable, thriving neighbourhoods while supporting our customers build better futures. Duties of a Salesforce Service Delivery Manager: Lead and manage technical teams, ensuring effective scheduling, integration, and coordination with delivery managers. Oversee people management, including engagement, coaching, and performance management. Ensure More ❯

Salesforce Service Delivery Manager London Bridge Up to £88,000 Hyde is looking to recruit a Salesforce Service Delivery Manager. As a Salesforce Service Delivery Manager, you will lead cross-functional and diverse teams of technical resources, managing both in-house teams and external … and business deliverables. You will work closely with Project Management, Technical Services, and Internal Business Partners to oversee system integrations, scheduling of deliveries, and service performance. Hyde is a leading provider of affordable homes, dedicated to helping people access safe and high-quality housing. With a strong focus on … community impact, we work to create sustainable, thriving neighbourhoods while supporting our customers build better futures. Duties of a Salesforce Service Delivery Manager: Lead and manage technical teams, ensuring effective scheduling, integration, and coordination with delivery managers. Oversee people management, including engagement, coaching, and performance management. Ensure More ❯

Are you ready to embark on an exciting journey with us? Our client is seeking two enthusiastic ICT Service Delivery Officers to join their dynamic team in Ealing, London! If you have a passion for technology and an unwavering commitment to customer service, we want to hear … from you! Position: ICT Service Delivery Officer - Onsite Fulltime Contract Type: Temporary (3 months) Hourly Rate: 18.86 per hour PAYE- 24.39 per hour Umbrella Working Pattern: Full Time in office Monday - Friday Location: Ealing, London (just a 12-minute walk from Ealing Broadway train station) Are you a … enthusiastic individual with a passion for delivering exceptional ICT services? Our client, located in the heart of Ealing, London, is seeking two dedicated ICT Service Delivery Officers to join their dynamic team on a temporary basis for three months. If you're ready to make a difference for More ❯

Are you ready to embark on an exciting journey with us? Our client is seeking two enthusiastic ICT Service Delivery Officers to join their dynamic team in Ealing, London! If you have a passion for technology and an unwavering commitment to customer service, we want to hear … from you! Position: ICT Service Delivery Officer - Onsite Fulltime Contract Type: Temporary (3 months) Hourly Rate: £18.86 per hour PAYE- £24.39 per hour Umbrella Working Pattern: Full Time in office Monday - Friday Location: Ealing, London (just a 12-minute walk from Ealing Broadway train station) Are you a … enthusiastic individual with a passion for delivering exceptional ICT services? Our client, located in the heart of Ealing, London, is seeking two dedicated ICT Service Delivery Officers to join their dynamic team on a temporary basis for three months. If you're ready to make a difference for More ❯

Join us in this role where you’ll work within our IT Service Delivery Management team, focusing on ensuring high customer satisfaction, stable operations, and continuous improvements by continuously engaging in close dialogue with our global stakeholders. As part of building relationships with the Ørsted business and our … anchoring issues in our agile Product Lines. Ultimately, you will be instrumental in connecting the Ørsted business with IT. Welcome to Center of Excellence Service Delivery Management You’ll be part of our global Service Delivery Management team where you, together with your colleagues, will be … a part of a cross-functional, global team consisting of service delivery managers and service transition managers. As part of the global team, your focus area will be on UK operational hubs at the west coast in collaboration with colleague taking care of the east coast and More ❯

Service Delivery Engineer – CyberSecurity We are excited to be recruiting for a Service Delivery Engineer/Consultant role working for an industry-leading cybersecurity company based in London, providing the opportunity to work remotely. Already well-established within the cyber-security sector, they have experienced rapid … which has opened up several career opportunities for cybersecurity professionals. This role is working within the dynamic and varied Ops team delivering an excellent service to clients while offering a clear path for progression and an exciting career trajectory ahead. Location: Fully remote (must be UK based) Salary: Circa … per annum Requirements for Service Delivery Engineer – CyberSecurity: At least one year of commercial experience in a client-facing role with a cybersecurity focus (e.g., Consultant, Account Manager, Customer Support, Service Delivery). Excellent academics including a 2.1 or 1st class degree in Computer Science or More ❯

technology, we want you to fast-forward your career at Comcast. Job Summary We are seeking a skilled individual with experience and expertise in service delivery and a broad appreciation of the technology our customers utilize to join our team in London. In this role, the Service Delivery Manager will manage the customers' overall operational expectations and requirements. This will entail working with cross-functional groups from development to operations and consulting services to sales to ensure work is prioritized and managed, and to ensure and lead full communication with the customer. The Service Delivery Manager will help train and mentor within the company and assist in accomplishing organizational goals. This individual is expected to have a firm grasp on customer satisfaction, project management concepts, service-level management, and escalation processes and procedures. Core Responsibilities Establish and lead customers' overall service More ❯