1 of 1 Service Delivery Jobs in North Lanarkshire

the demands of maintaining legacy systems while driving modernisation through automation and AI-driven solutions. You'll collaborate closely with stakeholders to ensure seamless service delivery and play a key role in shaping the future of infrastructure and operations. IT Infrastructure and Platform Manager Coatbrdge (Glasgow)/Hybrid … IaC), serverless computing, and AI-driven operations to streamline processes. Manage incidents, problems, and changes in alignment with SLAs and KPIs to ensure reliable service delivery. Lead and mentor a multidisciplinary technical team, fostering a culture of innovation and ownership. Develop and maintain robust data protection, backup, and disaster … networking, storage, backup, disaster recovery, and capacity management. Familiarity with ITSM frameworks (e.g., ITIL) and security standards (e.g., NIST). Prior experience in a service provider environment is advantageous but not essential. Exposure to containerisation technologies such as Kubernetes and Docker is highly desirable. Company Benefits Hybrid working environment more »