1 to 25 of 54 Service Delivery Jobs in Scotland

Service Delivery Security Manager, Edinburgh Client: KPMG Location: Edinburgh, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: d5536beb6b9e Job Views: 3 Posted: 18.04.2025 Expiry Date: 02.06.2025 Job Description: Service Delivery Security Manager Team The Service Delivery Security Manager role is … the KPMG UK Information Security function and reports directly to the Security Production Assurance & Compliance Lead. This role is critical in the provision and delivery of secure, innovative, technology-enabled services and solutions for KPMG and our clients. Role The primary purpose of the role is to enable harmonious … delivery of Security Services, by ensuring strong collaboration with the external Service Providers and entire range of KPMG business functions. There are 3 main areas of focus: Manage the security services relationship to protect the delivery of the end to service services that involve all KPMG More ❯

Social network you want to login/join with: Service Delivery Security Manager, Aberdeen Client: KPMG Location: Aberdeen Job Category: Other EU work permit required: Yes Job Reference: 42b238106af6 Job Views: 4 Posted: 18.04.2025 Expiry Date: 02.06.2025 Job Description: Service Delivery Security Manager Team The Service Delivery Security Manager role is in the KPMG UK Information Security function and reports directly to the Security Production Assurance & Compliance Lead. This role is critical in the provision and delivery of secure, innovative, technology-enabled services and solutions for KPMG and our clients. The role is … solutions such that our business stakeholders, our clients and our regulators trust KPMG. Role The primary purpose of the role is to enable harmonious delivery of Security Services, by ensuring strong collaboration with the external Service Providers and entire range of KPMG business functions. There are 3 main More ❯

Social network you want to login/join with: Service Delivery Security Manager, Glasgow Client: KPMG Location: Glasgow, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: 0bc7cf531416 Job Views: 5 Posted: 18.04.2025 Expiry Date: 02.06.2025 Job Description: Service Delivery Security Manager Team … The Service Delivery Security Manager role is in the KPMG UK Information Security function and reports directly to the Security Production Assurance & Compliance Lead. This role is critical in the provision and delivery of secure, innovative, technology-enabled services and solutions for KPMG and our clients. The … solutions such that our business stakeholders, our clients and our regulators trust KPMG. Role The primary purpose of the role is to enable harmonious delivery of Security Services, by ensuring strong collaboration with the external Service Providers and entire range of KPMG business functions. There are 3 main More ❯

United Kingdom Senior Operations Manager Get AI-powered advice on this job and more exclusive features. LOCATION: Edinburgh Airport REPORTING TO: Senior Regional Operations & Service Delivery Manager UK CONTRACT: Permanent, 40 hours per week, 5 out of 7 days SALARY: Competitive PURPOSE OF ROLE The Senior Operations Manager … applicant will be managing a flexible operations structure who in turn support managing the field teams on a day-to-day principle, ensuring standards, service, and sales expectations are achieved. The role spans both Travel Retail & Passenger Services, ensuring we deliver for both retail and airport clients. Our structure … disciplined teams. We're looking for someone who is collaborative, hands-on, and extremely organised. There should be equal weighting on compliance and delivering service excellence. You will be working in a fast-moving environment and delivering new ideas. PRINCIPAL RESPONSIBILITIES Your role will be both client facing and More ❯

Department: Delivery Location: Home based, UK Reports to: Apprenticeships Director Hours: 37.5 per week Contract type : Fixed Term, 12 months Salary: (Depending on experience) Role Overview The Service Delivery Manager is responsible for overseeing the performance and success of a learner occupancy of 500+ learners, ensuring timely … and Data Mentors, each responsible for a caseload of learners, providing strategic oversight and driving interventions when learners require additional support. In addition, the Service Delivery Manager plays a crucial role in liaising with employer partners, addressing challenges that may impact learner progression, and working closely with Accounts … of issues impacting learner success. Provide rapid response and solutions to internal escalations, working across departments to resolve concerns effectively. Strategic & Operational Leadership Ensure service delivery meets agreed SLAs and proactively contribute to improving processes and outcomes. Champion a culture of continuous improvement, identifying, leading, and guiding internal More ❯

Head of Service Delivery (BBBH953) Selkirk, Scotland We Are Hiring ! Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport Infrastructure and Power Sectors in Ireland and the UK. We are driven to be innovative and proactive in … employees across Ireland & UK we continue to bring people together to make this happen. THE ROLE Reporting to the Operations Director, the Head of Service Delivery is accountable for the performance of the Installs division (circa 500 people and growing) - managing client contracts, maintaining high-quality service … compliance with health and safety standards, and promoting the company's professional image. The role requires a strong commercial and operational understanding to drive delivery to targets and develop remedial/growth plans where needed. The position has 2 senior positions as direct reports, Head of Field Operations and More ❯

support for all IT products and services. Proactively taking ownership of Technology Support issues as they relate to specific sites as defined by the Service Delivery Manager. Answer inbound calls, live chat, and self-service requests; document, prioritise, assign, track and respond to incidents and requests in … Technology understands the customers' needs and concerns, and that the customers understand Group Technology's plans Identify opportunities to improve the knowledge within the Service Delivery Team to increase the rate of first contact resolution and self-support materials available to end users. Ownership of asset management process … group wide approach). Role may involve work outside of core hours including when travelling to other UK Offices. Working in collaboration with regional service delivery colleagues to identify trends/patterns in problem management and to work collaboratively to resolve these. Follow documented procedures to manage secure More ❯

working with key stakeholders, including Scottish Government and local NHS boards. The Post: We are seeking to appoint a highly motivated and dynamic Senior Service Delivery Manager to drive the work of the Vaccination and Immunisation Division. The post-holder will work closely with clinical, scientific, and analytical … staff as part of the Vaccination and Immunisation Division to contribute to the safe and effective delivery of Scotland's vaccination programmes. You will also work with a range of policy makers, public health/health protection service providers and other stakeholders across Scotland and beyond. The Candidate … challenging and politicised environment. You should be educated to degree level or equivalent, with significant levels of work experience in a related, and preferable service delivery, environment. Service and/or direct project management experience and experience of working within health services would be an advantage. An More ❯

of all GAP divisions to provide a one stop shop to supply the Events industry across the UK with all their equipment requirements. The Service Delivery Manager will support the operational team to ensure the seamless execution of event contracts. The main focus of the role will be … to drive efficiencies and improve the overall service delivery within the division. You will assist with daily operational activities including logistics planning, team scheduling and resource allocation and provide direct support to the operations team in resolving operational challenges, ongoing issues and queries. You will be the point More ❯

Job Description Field Service Supervisor e-STORAGE is a subsidiary of Canadian Solar and a leading company specializing in the design, manufacturing, and integration of battery energy storage systems for utility-scale applications. The Company offers its own proprietary LFP battery solution, comprehensive EPC services, and innovative solutions aimed … one of the most bankable companies in the solar and renewable energy industry. For additional information about Canadian Solar, visit www.canadiansolar.com Position Title: Field Service Supervisor Department: Project Implementation Entity: CS e-Storage Reports To: Sr Service Manager Location: Glasgow, Edinburgh, Leeds, Manchester, UK Position Summary: The Field … Service Supervisor (UK) will be an integral part of the service team, leading the Snr Service and Service Technicians to successfully complete preventative and corrective maintenance of CSI Energy Storage’s Solbank Storage Power Block (SPB). The individual will also be responsible for fulfilling obligations More ❯

Job Description Field Service Supervisor e-STORAGE is a subsidiary of Canadian Solar and a leading company specializing in the design, manufacturing, and integration of battery energy storage systems for utility-scale applications. The Company offers its own proprietary LFP battery solution, comprehensive EPC services, and innovative solutions aimed … is fully equipped to continue providing high-quality, scalable energy storage solutions and contribute to the widespread adoption of clean energy. Position Title: Field Service Supervisor Department: Project Implementation Entity: CS e-Storage Reports To: Sr Service Manager Location: Glasgow, Edinburgh, Leeds, Manchester, UK Summary: The Field Service Supervisor (UK) will be an integral part of the service team, leading the Snr Service and Service Technicians to successfully complete preventative and corrective maintenance of CSI Energy Storage’s Solbank Storage Power Block (SPB). The individual will also be responsible for fulfilling obligations under More ❯

through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find … the Global Infrastructure Leader, you will be responsible for guiding technical decisions related to our network infrastructure strategy and collaborating with vendors to ensure service level agreements (SLAs) and performance targets are met, plus ensuring the quality of service is maintained. Your role will involve overseeing the day … regulatory requirements and internal policies. Take the lead in ongoing patching and upgrades of supported Network infrastructure to uphold security and functionality. Incident and Service Management Oversee and guide the resolution of logged incidents and service requests, ensuring timely responses and providing support in handling major incidents and More ❯

Join us as Market Data Programme Manager at Barclays, where you will partner with key stakeholders and forums to oversee Procurement Service Delivery, provide advice and develop procurement strategies to meet both the needs of the business and procurement. To be successful as a Market Data Programme Manager … technical skills. This role will be based out of Glasgow. Purpose of the role To partner with key stakeholders and forums to oversee Procurement service delivery, provide advice and develop procurement strategy to meet both the needs of the business and Procurement. Accountabilities Development & implementation of the wider … policies and procedures, third party risk, sourcing strategy and supplier relations to business stakeholders through education. Act as a point of escalation for Procurement service and delivery issues for business stakeholders. Act as the primary interface for Procurement with senior stakeholders in the business, developing & utilising relationships and More ❯

Social network you want to login/join with: Field Service Supervisor (CS e-STORAGE), Glasgow Location: Glasgow, United Kingdom Job Category: Other EU work permit required: Yes Job Description: Job Description Field Service Supervisor e-STORAGE is a subsidiary of Canadian Solar and a leading company specializing … solution, comprehensive EPC services, and innovative solutions aimed at improving grid operations, integrating clean energy, and contributing to a sustainable future. Position Title: Field Service Supervisor Department: Project Implementation Entity: CS e-Storage Reports To: Sr Service Manager Location: Glasgow, Edinburgh, Leeds, Manchester, UK Position Summary: The Field … Service Supervisor (UK) will be an integral part of the service team, leading the Snr Service and Service Technicians to successfully complete preventative and corrective maintenance of CSI Energy Storage’s Solbank Storage Power Block (SPB). The individual will also be responsible for fulfilling obligations More ❯

team and is the subject matter expert for HSO's managed services. The individual will use their understanding of business needs in a managed service environment to support account managers with the positioning and sale of solutions and services in order to achieve customer value goals along with HSO … revenue goals. The role demands an understanding of Microsoft technologies and extensive knowledge of working in a managed service environment. The successful candidate will have experience in creation and completion of extensive cost models and support contracts. THE OPPORTUNITY The opportunity on offer is somewhat special. You will be … mature business unit with exciting ambitions and you will be part of the team that leads on a drive to grow the HSO managed service business through pre-sales efforts across all of our service lines. This role will have input on how we create better cost models More ❯

the DT M&A team during all phases of deals, with responsibilities including all timely due-diligence responses, integration and separation strategies and plans, service delivery execution and digital technology security implementation. Working with the Cybersecurity and CTO teams to execute the CSRC Service Delivery portions … of integrations and carve-outs, including implementing cybersecurity controls and supporting the DT deal team in a timely manner. Maintaining the CSRC service catalogue and managing all CSRC activities in a timely manner. Contributing technical expertise towards the development of M&A security strategic plans and roadmaps aligned to … you will: Have a BSc. from an accredited university or college. Have experience in ITGC/GITC audits. Possess deep working knowledge of IT service management (e.g., ITIL-related disciplines). Have a solid working knowledge of OT security. Demonstrate understanding of industry security standards and regulatory/compliance More ❯

the DT M&A team during all phases of deals, with responsibilities including all timely due-diligence responses, integration and separation strategies and plans, service delivery execution and digital technology security implementation. Working with the Cybersecurity and CTO teams to execute the CSRC Service Delivery portions … incoming applications through security and architecture reviews, and supporting the DT deal team in a timely manner as required by business. Maintaining the CSRC service catalogue and working at a tactical level to manage all CSRC activities in a timely manner. Contributing technical expertise towards the development of M … an accredited university or college. Have experience in ITGC/GITC audits including interfaces, control reports configurable controls. Possess deep working knowledge of IT service management (e.g., ITIL-related disciplines). Have a solid working knowledge of OT security and how it aligns and differs from Enterprise IT Security. More ❯

culture at computershare.com/flex. We give you a world of potential Computershare has an exciting opportunity for a permanent full-time Head of Service Analytics and Reporting to join our Computershare Technology Services team. A role you will love In this strategic role, you'll provide actionable insights … based on concrete data to improve service performance. You will also be responsible for analyzing service data, identifying patterns, and proposing data-driven recommendations to departmental and technology leads. You'll collaborate with stakeholders across the business to ensure they understand and can effectively utilize data to drive … critical part in enabling a data-driven culture, ensuring key decision-makers have the right information at the right time. Other key responsibilities include: Service Performance Analytics: Delivering data-driven insights that help measure and improve IT service performance Predictive Analysis: Developing models to identify patterns and forecasting More ❯

and/or recommendations. Work with internal teams to develop strategic marketing plans to ensure IPT products are fully embedded in customers' operations. Customer Service and Satisfaction Key point of contact in all matters relating to client concerns and needs, integrate commercial strategy with Field Advisors/Engineers. Work … directly with clients to optimize their software and service offerings. Ensure delivery of high-quality service, technical support, and project management by working closely with Field Advisors/Engineers. Accountable for soliciting, tracking, and reporting customer feedback via approved system/methods. Build and strengthen client relationships … to achieve long-term partnerships. Upsell and cross-sell IPT products and service offerings to clients. Secure opportunities to expand our services into different areas of customer operations and maximize the value of existing services. Manage and clearly document team performance and delivery. Address unsatisfactory performance or behavior promptly More ❯

growth. Role and responsibilities: Triaging and resolving customers' Server, Storage & Network issues Take ownership of customer issues and problems that could impact their contractual Service Level Agreement. To receive, investigate, and respond to technical assistance requests To be responsible for general fault maintenance calls and the arrangements for parts … if To identify complex problems and review related information to develop and evaluate options and implement solutions To work closely with others within the Service Operations To include Service Delivery, The Service Desk, Logistics, and Purchasing in order to ensure high customer service levels are … IT Maintenance Services Industry. Experience of providing support to external customers, and IT System Engineers with the ability to provide a professional and reliable service at all times. Must have strong written and verbal communication skills Strong organisational skills. Must be flexible to work outside of core business hours More ❯

growth. Role and responsibilities: Triaging and resolving customers' Server, Storage & Network issues Take ownership of customer issues and problems that could impact their contractual Service Level Agreement. To receive, investigate, and respond to technical assistance requests To be responsible for general fault maintenance calls and the arrangements for parts … if To identify complex problems and review related information to develop and evaluate options and implement solutions To work closely with others within the Service Operations To include Service Delivery, The Service Desk, Logistics, and Purchasing in order to ensure high customer service levels are … IT Maintenance Services Industry. Experience of providing support to external customers, and IT System Engineers with the ability to provide a professional and reliable service at all times. Must have strong written and verbal communication skills Strong organisational skills. Must be flexible to work outside of core business hours More ❯

seamlessly integrate data science into products, dashboards, and insights, ensuring that data-driven solutions are effectively delivered and aligned with user needs. Oversee the delivery of data science projects, ensuring that all initiatives are executed on time, within budget, and in line with strategic objectives. Service Delivery Partner with Data Operations/Engineering, Delivery and Platform teams to seamlessly integrate data science solutions into a secure, scalable, and efficient technical ecosystem. Work with Data Operations/Engineering to design robust, scalable data pipelines that enable smooth data flow and model deployment. Evolve existing service to incorporate best in class cloud, software development and data technologies in an enhanced service wrap. Collaborate with Delivery teams to optimise processes, enhance efficiency, and align data science integration with organisation priorities and user needs. Ensure a user-centric approach, delivering actionable, valuable, and accessible data More ❯

Scotland. You will get an opportunity to nurture your creativity and develop with us through access to the latest data, software engineering and product delivery techniques. The Role We’re looking for an experienced Senior Data Product Manager to lead the development and implementation of a framework and strategy … of Scotland. You'll support the Data & Analytics leadership in building a modern data platform and improving data quality and structure to enable the delivery of trusted, high-quality data products. This role sits within our Data & Analytics team of 40+ professionals and collaborates closely with our Head of … data model and infrastructure in relation to delivering data and AI products. Work closely with other product teams to ensure data and AI supports delivery of other related product activity. Identify and define future needs and requirements for expanding data and AI products across the organisation. This job is More ❯

Scotland. You will get an opportunity to nurture your creativity and develop with us through access to the latest data, software engineering and product delivery techniques. The Role We’re looking for an experienced Senior Data Product Manager to lead the development and implementation of a framework and strategy … of Scotland. You'll support the Data & Analytics leadership in building a modern data platform and improving data quality and structure to enable the delivery of trusted, high-quality data products. This role sits within our Data & Analytics team of 40+ professionals and collaborates closely with our Head of … data model and infrastructure in relation to delivering data and AI products. Work closely with other product teams to ensure data and AI supports delivery of other related product activity. Identify and define future needs and requirements for expanding data and AI products across the organisation. This job is More ❯

specialising in technology led, customer experience (CX) solutions. With revenues in excess of £40m and profitable, they provide tailored, scalable, and omni-channel customer service strategies for a variety of clients across a range of industries. As such they are now looking for an individual to lead their Product … supported to the highest standards, driving seamless execution and outstanding customer experiences. This role focuses on aligning product strategy with operational excellence, ensuring that delivery processes are efficient, agile, and scalable while providing customers with best-in-class service and support. Leading cross-functional teams across product management … delivery, and customer operations, this role ensures that product roadmaps are executed effectively, customer onboarding is smooth, and ongoing service delivery meets or exceeds expectations. What you will have Strong leadership and team management skills, with experience leading cross-functional teams. Excellent communication and interpersonal skills, capable More ❯