2 of 2 Service Delivery Jobs in West Lothian

Head of IT Service Management HYBRID WORKING ENVIRONMENT - EXCELLENT WORK-LIFE BALANCE THE COMPANY My client is an IT consultancy with a strong presence across the UK. They design, implement, and support IT infrastructure and application solutions for clients. As a Head of Service Excellence you will be … part of IT leadership team and will be fully accountable for defining and implementing the Service Management strategy across three pillars: Service Desk, NOC and SOC to deliver the best first class services to clients. You will support service management and measure their efficiency and usage. You … be responsible for the commercial aspects of your team with full P&L accountability. You and your team will aim to provide a professional service for clients ensuring that all technical services are being delivered in line with quality, commercial outcomes, governance, and process/system KPIs and SLAs. more »

opportunity in the fast-evolving Wireless Telecoms industry? Telent is expanding its Wireless Infrastructure team and seeking a skilled Town Planner to support the delivery of key projects in the Wireless Telecoms sector. If you're passionate about shaping the future of telecoms infrastructure, we want you to join … and clients on planning policies, processes, and planning-related issues. Help build and maintain strong relationships with clients, stakeholders, and regulatory bodies, ensuring excellent service delivery and feedback. Take ownership the planning appeals process, including assessments, submissions, and supporting documentation. Contribute to business development by identifying and targeting more »