1 to 18 of 18 Service Manager Jobs in the West Midlands

per annum Benefits of joining or team. Competitive pay Quality training- we provide all the training you need to deliver first class service; 26 days holiday in your first year, increasing to 31 day after five years and then 36 days after ten-years service. Comprehensive induction programme which … family A Simply Health Cash Plan- to help you with healthcare costs including dental, physiotherapy, chiropody, optical, new child payment, prescriptions and more Long service rewards starting at £100 increasing to £150 depending on length of service we believe our staff are our greatest asset and we want … online and on the High street We have an exciting new opportunity at one of our care homes in Market Drayton for an Assistant Service Manager who can share in Bethphages values. As the Assistant Service Manager you will provide high quality support to more »

Role: National Service Manager - Specialist Cleaning Salary: £38k-£40k Benefits: £5k car allowance Job Status: Permanent/Full-Time Location: West Midlands - National remit, but would need to also spend time in Manchester Vacancy Reference: VR/05134 Role Description: Bridge Recruitment is delighted to be networking … for a National Service Manager on behalf of our client, a leading provider of specialist cleaning and hygiene services across various sectors. As National Service Manager, you will be responsible for coordinating teams of regional specialist cleaning technicians, ensuring customers are receiving a first … class service. You will monitor performance levels to ensure tasks are being completed on time and to the highest standard. The ideal National Service Manager will have proven experience in Cleaning/Specialist Cleaning and will have a minimum of three years' experience in a managerial position more »

our people are allowed to thrive within their roles by providing better and productive ways of working. You will have responsibility for Problem Management, Service Transition, and Continuous Service Improvement (CSI) on behalf of IT Services. We are looking for an experienced Service Transition & Improvement Manager. If … this is you, please see the Skills for the Information Age (SFIA) aligned Job Description with emphasis on Service acceptance, Problem management, and Business process improvement. We are looking for someone to help us improve our digital maturity, reduce demand, and decrease incidents giving our colleagues a better digital … employee experience (DEX). You will be responsible for analysing data, identifying repeat problems, and facilitating solutions. You will be accountable for ensuring formal service acceptance criteria whilst providing leadership to colleagues who you will advise and support as they prioritise organisational capabilities and apply service improvements. You more »

Digital Services Manager Operational Technology Hybrid - Birmingham/Manchester/Leeds/Bristol with some travel The Digital Service Manager - Operational Technology is accountable for the service strategy, design, operation, and continuous improvement for nominated National Highways Digital Services with overall accountable across all … aspects to operate the nominated Digital Service and employed Capabilities (people, process, technology, suppliers, and data/information). You will lead a team of service delivery professional and work with Service Managers, Portfolio and Capability Owners, Centres of Excellence and Suppliers to ensure that the digital … service business goals are met and will authorise changes to service provision, strategy and contribute to audit, risk evaluation and adherence to standards. This is a hybrid role which can be based from one of the following National Highways offices - Birmingham, Manchester, Leeds or Bristol (40% office based more »

global provider of power generation solutions, offering a wide range of products including generators, lighting towers, and handling equipment. We are seeking a skilled Service Manager to join our team. The Service Manager will be responsible for providing on-site technical support, maintenance, and … repairs for Pramac equipment, ensuring maximum uptime and customer satisfaction. Key Responsibilities: Lead and manage the service department, including field service engineers, workshop engineers, and support staff, to ensure optimal performance and productivity. Develop and implement service strategies, policies, and procedures to meet customer needs and business … objectives. Establish service standards and performance metrics, and monitor team performance against targets, taking corrective action as necessary. Collaborate with sales and marketing teams to promote service offerings, identify new business opportunities, and achieve revenue targets. Manage service contracts and agreements with customers, ensuring compliance with terms more »

Service Commercial Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Service Commercial Manager Hours: Monday to Friday 8am … and Knighton What we offer Up to 27 days holiday (plus bank holidays) depending on length of service. 2 x basic salary death in service payment, payable to your nominated recipient Health care cash plan that covers some costs towards dental treatment, NHS prescriptions, Annual health checks etc Benefits … Employee Assistance Programme Ongoing training and Career Opportunities Cycle to work scheme Refer a friend bonus £500 per person terms apply Boot Allowance Long Service Award 10, 20 and 30 years Life Event Day Getting Married, moving house or graduating About the Role Working in a friendly fast-paced more »

The Service Manager UK & Ireland manages a team of Field Service Engineers and Service Support administrators to deliver the highest technical standards and quality in the assistance and support we provide to our customers. Candidates should be located in the Greater Birmingham area . Responsibilities … Team Management: Manage the Service team covering UK & IRELAND region ensuring adequate service coverage based on the installed based density in all regions. Able to assess and report on staff capabilities and performance, following and abiding by Company policies and processes. Manage a team of FSEs working nationally … and Service Support staff based in Birmingham, reviewing their annual performance according to the Global Compensation policy and Rewards cycle. Organize workload of Service Engineers and shifts/on duty weekends for chains support, ensuring optimization of resources/time to repair/travel time. Overview quality improvement more »

Job Title: IT Field Service Manager Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead … and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote … locations, ensuring uniform support across all sites. Provide onsite holiday cover across UK client sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical more »

Job summary We are looking for a confident Service Manager with a passion for delivering outstanding care. You'll be working 40 hours a week, making a positive difference to the lives of the people in our care at Cygnet Staffordshire Supported Living. Main duties of the … highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation. Job description Job responsibilities We are looking for a passionate, focused and experienced Registered Manager to join … Managers are responsible for providing strong and effective leadership to the onsite team in order to ensure the integrity of all functions within the service, to include; Clinical, Finance, HR, Recruitment and Support Services. You will be responsible for the overall day to day running and strategic direction of more »

Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and …/7 support offerings. The Role: This role is an excellent opportunity to build a career in Service Delivery Management, providing public sector customers with excellent, pro-active technical account management and troubleshooting, supporting the product offerings from the business. Youll be trusted as a single point of contact … within the account for Service Delivery, attending meetings, working to understand challenges the customer faces, specifically in telephony and networking all with an aim to provide the highest service standards to the customer account. As the SDM, you will take ownership of technical issues and problem management, working more »

for developing a long-term relationship with the customer representatives on all levels – including senior management Prime interface between the customer and the contractor service unit’s also with Kapsch sub-contractors and resolver groups service level management. Recognize and develop technical and financial optimization potentials or post … market potentials in the respective operational management/service contracts and areas. Developing and manage change requests Compliance with customer-related SLA parameters, action plans to address issues. Monthly Service Reports - oversee data collection & inputs from service managers such ach Incident and Problem managers. Provide report commentary … and context. Customer service reviews - organize, chair, minute, track/chase actions. Internal governance meetings - organize, chair, minute, track/chase actions. Sub-contractor service reviews – review performance and identify areas and actions for improvement and adherence to SL’s. Monitoring and design of complaint handling and complaint more »

Service Delivery Manager - IT Security - West Midlands (Hybrid) - £65k - £70k + Car Allowance + 15% bonus Service Delivery | Risk | Governance | Compliance | Cyber Essentials | PCI DSS | ISO27001 Salary: £65,000 - £70,000 Location: West Midlands (Hybrid) Are you an experienced Service Delivery professional, looking for a … and deliver security training for the organisation to improve the security knowledge and awareness of your colleagues. You will be able to demonstrate a service improvement mindset and an ability to manage 3 rd party stakeholders. Key Responsibilities Take the lead on the company's UK Cyber Security Services … suppliers and colleagues and leading business reviews Oversee security expenditure to ensure financial targets are met The Ideal Candidate Demonstrable experience in a similar Service Delivery or Security role (5+years) Ability to multitask with excellent organisational skills Strong communication skills with ability to engage stakeholders at all levels Capable more »

per annum Benefits of joining or team. Competitive pay Paid training- we provide all the training you need to deliver first class service; 26 days holiday in your first year, increasing to 31 day after five years and then 36 days after ten-years service. Comprehensive induction programme which … family A Simply Health Cash Plan- to help you with healthcare costs including dental, physiotherapy, chiropody, optical, new child payment, prescriptions and more Long service rewards starting at £100 increasing to £150 depending on length of service we believe our staff are our greatest asset and we want … of shops both online and on the High street We are pleased to announce a new job opening in the Oswestry area for a Service Manager. This role involves providing support to individuals living in their own homes within supported living environments. The ideal candidate will have the opportunity more »

Service Transition Analyst/Manager/Consultant/ITIL Certified/DC/Datacentre/Datacanter/Cloud/Exit/Migration/Insource/Outsource/Suppliers/Stakeholder Management. One of our leading clients is looking to recruit a Service Transition Analyst/Manager … Remote/Warwickshire (Approx 1 day per week in Warwickshire) Duration - 6 months Day Rate - £(Apply online only) per day Inside IR35 Experience: Strong Service Transition ITIL Certified Experience on a Datacentre/Cloud/Azure Exit/Migration - programme involves moving to a multi supplier environment and insourcing more »

. The maturity roadmap has two main target states: establishing core portfolio capabilities and improving delivery for projects and programmes (March 2025); developing IT Service Portfolio Management function as CDIO transitions towards a Product and Platform organisation. Job description The Service Portfolio Manager role will have … pipeline of IT demand, to ensure investments are prioritised aligned with the organisational strategic objectives. Person specification Facilitate prioritisation and demand forecast for assigned service portfolio segments with business areas, e.g., through quarterly business planning cycles. Ensure 'Ideas' (new initiatives) are categorised and triaged accordingly with associated portfolio entry … that key risks and issues are addressed efficiently and effectively. Leads and build relationships with multi-disciplinary teams to support the management of the service portfolio! Retain ownership of pipeline/roadmap for assigned portfolio segments, ensuring insights and governance mechanisms support required decision making. Practice maturity and capability more »

To apply for this role you must follow this link :-https://www.civilservicejobs.service.gov.uk/csr/jobs.cgi?jcode=1911810 The CDIO Portfolio Management Function sits within the Chief Operating Officer and are responsible tomaintainan aggregate portfolio view of demand more »

hours per week - flexible options considered Permanent Our team is growing, this is your chance to join us! As our Dynamics Field Services Manager you'll be responsible for the design, development, implementation and service support of our Dynamics Field Services platform and associated services with a … and a portfolio of change initiatives and projects. Managing the performance of systems and services, overseeing third party providers and partners, and developing continual service improvement plans to adequately support the needs of our Customers and Stakeholders is vital! With experience of managing and leading a high performing team … If you really want to make a difference and have experience of Microsoft Dynamics 365 Field Services application suite and associated supporting services (Field Service Mobile, Power Platform, Azure Integrations, Business Process Flows, Resource Scheduling Optimization and Security Structure), then get in touch and find out more now! With more »

you require for this job can be found in the below text Make sure to read thoroughly, then apply. As our Dynamics Field Services Manager you'll be responsible for the design, development, implementation and service support of our Dynamics Field Services platform and associated services with more »