skills required: Ability to handle customers at both an operational and senior level; Knowledge of IT service desk tools and best practices (knowledge of ServiceNow is advantageous) Strong interpersonal and communication skills - presentation, written and verbal; Excellent IT literacy Ability to prioritise a busy workload; Ability to meet deadlines and More ❯
by our project teams. Provide expert cabling support including crimping, patching, labelling, running and terminating. Manage a queue of internal and external requests via ServiceNow ticket system and/or via emails, which may include some direct client interaction. Follow escalation processes; tickets to support management and other teams as More ❯
all our decisions. We are currently seeking an experienced Solution Architect to design and deliver integrated solutions spanning SAP (preferably S/4HANA) and ServiceNow platforms. You will have a deep level of expertise in at least one of the ecosystems, a strong understanding of enterprise integration patterns, and a … encourage you to apply and be part of this exciting journey. What you'll do Design and architecture of solutions that span SAP and ServiceNow platforms. Define integration strategies and patterns (e.g., APIs, middleware) to ensure seamless data and process flows. Collaborate with other solution architects, enterprise architects, business analysts … interface designs, data models, and high-level design specifications. Support project & product teams during implementation, testing, and deployment phases. Stay current with SAP and ServiceNow roadmaps and advise on leveraging new features or capabilities. What you'll need 7+ years of experience in solution architecture and/or technical design More ❯
all our decisions. We are currently seeking an experienced Solution Architect to design and deliver integrated solutions spanning SAP (preferably S/4HANA) and ServiceNow platforms. You will have a deep level of expertise in at least one of the ecosystems, a strong understanding of enterprise integration patterns, and a … encourage you to apply and be part of this exciting journey. What you’ll do Design and architecture of solutions that span SAP and ServiceNow platforms. Define integration strategies and patterns (e.g., APIs, middleware) to ensure seamless data and process flows. Collaborate with other solution architects, enterprise architects, business analysts … interface designs, data models, and high-level design specifications. Support project & product teams during implementation, testing, and deployment phases. Stay current with SAP and ServiceNow roadmaps and advise on leveraging new features or capabilities. What you’ll need 7+ years of experience in solution architecture and/or technical design More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
is essential for this role. Key skills and experience: The ideal candidate will have expertise in telecom processes and technologies, focusing on integrating Salesforce, ServiceNow, and CSG solutions to optimize service delivery and operational efficiency. Solution Design: Develop comprehensive E2E solution designs that align with business requirements and enhance customer … experience. Integration Expertise: Design and implement integration strategies between Salesforce, ServiceNow, and CSG systems to streamline processes and improve data flow. Interface Design: Ensure seamless system interaction through effective interface designs. Technical Leadership: Provide technical guidance throughout solution implementation. Stakeholder Engagement: Work closely with cross-functional teams, including sales, customer More ❯
is essential for this role. Key skills and experience: The ideal candidate will have expertise in telecom processes and technologies, focusing on integrating Salesforce, ServiceNow, and CSG solutions to optimize service delivery and operational efficiency. Solution Design: Develop comprehensive E2E solution designs that align with business requirements and enhance customer … experience. Integration Expertise: Design and implement integration strategies between Salesforce, ServiceNow, and CSG systems to streamline processes and improve data flow. Interface Design: Ensure seamless system interaction through effective interface designs. Technical Leadership: Provide technical guidance throughout solution implementation. Stakeholder Engagement: Work closely with cross-functional teams, including sales, customer More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Being 2023 & 2024 Best Workplaces in Consulting & Professional Services 2023 & 2024 Best Workplaces for Development Welcome to UP3. We are an award-winning Elite ServiceNow Partner that's rapidly growing at a rate of 45% YoY growth. We deliver best-in-class managed services for customers using the platform including … like a place you'd be happy in? If so, we'd love to tap into your passion & success for growing revenue in the ServiceNow cloud computing/managed services space. Enterprise Account Manager Role Overview: In this role, you'll be the go-to guru for keeping our customers … paced, rapidly expanding company, you'll team up with different departments to ensure our customers get the absolute best out of their investment in ServiceNow -and feel great about it! Customer Champion: You'll be the relationship rockstar, building and nurturing strong connections with key stakeholders in our customer accounts. More ❯
Being 2023 & 2024 Best Workplaces in Consulting & Professional Services 2023 & 2024 Best Workplaces for Development Welcome to UP3. We are an award-winning Elite ServiceNow Partner that’s rapidly growing at a rate of 45% YoY growth. We deliver best-in-class managed services for customers using the platform including … like a place you’d be happy in? If so, we’d love to tap into your passion & success for growing revenue in the ServiceNow cloud computing/managed services space. Enterprise Account Manager Role Overview: In this role, you'll be the go-to guru for keeping our customers … paced, rapidly expanding company, you'll team up with different departments to ensure our customers get the absolute best out of their investment in ServiceNow —and feel great about it! Customer Champion: You’ll be the relationship rockstar, building and nurturing strong connections with key stakeholders in our customer accounts. More ❯
in building and managing internal tests and automation content delivered in our automated test platform. You will be responsible for building automation tests for ServiceNow and other cloud platforms that support the core AutomatePro Test Suite. You will be interacting with other engineering teams such as Quality Assurance and Project … performing web based automation testing Good understanding of data and good Excel capabilities Must be detail oriented and can work well independently Experience with ServiceNow Experience with Jira Accreditation such as ISTQB The recruitment process: AutomatePro’s recruitment process consists of a number of steps to assess your experience, aptitude More ❯