Help Desk Support Specialist
Reading, England, United Kingdom
eflow Global
Company Overview Eflow Global is a leading provider of Regtech cloud solutions to Investment firms. We are looking for a talented Technical Support Specialist to join our team. After a successful funding round and a move to a completely SaaS business we are rapidly expanding our operations globally. … to have prior experience in Fintech and there are clear progression opportunities as we grow. Role Description We are seeking a Level One Helpdesk Support Specialist to join our dynamic team. As the first point of contact for our clients, you will provide technical assistance and support … solving abilities, and a passion for delivering outstanding customer service. Key Responsibilities Serve as the initial point of contact for client inquiries and technical support requests via phone, email, and ticketing system. Provide timely and professional assistance to clients experiencing technical issues or seeking product guidance. Troubleshoot and diagnose more »
Posted: