18 of 18 Support Specialist Jobs in Berkshire

1st Line Technical Support Specialist required for an Electronics solutions provider (electronic components, embedded solutions, displays, printers, fans, etc) based in the Reading area (Theale). The company focus on the following: Broadband Technologies: Delivering solutions for Fiber, DSL, and the growing demand for Mobile Broadband connectivity. (Brands … Security Solutions: Offering a range of Firewalls, VPNs, and cloud-based security services to protect networks and data. (Brands: Zyxel ) We are seeking a Support Specialist with a passion for technology, strong problem-solving skills, and a commitment to excellent customer service. In this role within our technical … team, you will be responsible for 1st Line Technical Support, RMA triage, and case management using a trouble-ticketing system. The hands-on experience and specialist product knowledge gained will provide a pathway for career advancement. 1st Line Technical Support Specialist Job Overview 1st Line Technical More ❯

1st Line Technical Support Specialist required for an Electronics solutions provider (electronic components, embedded solutions, displays, printers, fans, etc) based in the Reading area (Theale). The company focus on the following: Broadband Technologies: Delivering solutions for Fiber, DSL, and the growing demand for Mobile Broadband connectivity. (Brands … Security Solutions: Offering a range of Firewalls, VPNs, and cloud-based security services to protect networks and data. (Brands: Zyxel ) We are seeking a Support Specialist with a passion for technology, strong problem-solving skills, and a commitment to excellent customer service. In this role within our technical … team, you will be responsible for 1st Line Technical Support, RMA triage, and case management using a trouble-ticketing system. The hands-on experience and specialist product knowledge gained will provide a pathway for career advancement. 1st Line Technical Support Specialist Job Overview 1st Line Technical More ❯

1st Line Technical Support Specialist required for an Electronics solutions provider (electronic components, embedded solutions, displays, printers, fans, etc) based in the Reading area (Theale). The company focuses on the following: Broadband Technologies Delivering solutions for Fiber, DSL, and the growing demand for Mobile Broadband connectivity. (Brands … Security Solutions Offering a range of Firewalls, VPNs, and cloud-based security services to protect networks and data. (Brands: Zyxel) We are seeking a Support Specialist with a passion for technology, strong problem-solving skills, and a commitment to excellent customer service. In this role within our technical … team, you will be responsible for 1st Line Technical Support, RMA triage, and case management using a trouble-ticketing system. The hands-on experience and specialist product knowledge gained will provide a pathway for career advancement. 1st Line Technical Support Specialist Job Overview 1st Line Technical More ❯

1st Line Technical Support Specialist required for an Electronics solutions provider (electronic components, embedded solutions, displays, printers, fans, etc) based in the Reading area (Theale). The company focuses on the following: Broadband Technologies Delivering solutions for Fiber, DSL, and the growing demand for Mobile Broadband connectivity. (Brands … Security Solutions Offering a range of Firewalls, VPNs, and cloud-based security services to protect networks and data. (Brands: Zyxel) We are seeking a Support Specialist with a passion for technology, strong problem-solving skills, and a commitment to excellent customer service. In this role within our technical … team, you will be responsible for 1st Line Technical Support, RMA triage, and case management using a trouble-ticketing system. The hands-on experience and specialist product knowledge gained will provide a pathway for career advancement. 1st Line Technical Support Specialist Job Overview 1st Line Technical More ❯

1st Line Technical Support Specialist required for an Electronics solutions provider (electronic components, embedded solutions, displays, printers, fans, etc) based in the Reading area (Theale). The company focus on the following: Broadband Technologies: Delivering solutions for Fiber, DSL, and the growing demand for Mobile Broadband connectivity. (Brands … Security Solutions: Offering a range of Firewalls, VPNs, and cloud-based security services to protect networks and data. (Brands: Zyxel) We are seeking a Support Specialist with a passion for technology, strong problem-solving skills, and a commitment to excellent customer service. In this role within our technical … team, you will be responsible for 1st Line Technical Support, RMA triage, and case management using a trouble-ticketing system. The hands-on experience and specialist product knowledge gained will provide a pathway for career advancement. Job Overview 1st Line Technical Support: Assist customers by phone and More ❯

1st Line Technical Support Specialist required for an Electronics solutions provider (electronic components, embedded solutions, displays, printers, fans, etc) based in the Reading area (Theale). The company focus on the following: Broadband Technologies: Delivering solutions for Fiber, DSL, and the growing demand for Mobile Broadband connectivity. (Brands … Security Solutions: Offering a range of Firewalls, VPNs, and cloud-based security services to protect networks and data. (Brands: Zyxel) We are seeking a Support Specialist with a passion for technology, strong problem-solving skills, and a commitment to excellent customer service. In this role within our technical … team, you will be responsible for: 1st Line Technical Support Assist customers by phone and email, answering basic product and technology questions. Diagnose, troubleshoot, and resolve technical issues in a timely manner, escalating to higher-level support when necessary. RMA (Product Returns): Create RMA cases as directed. Assist More ❯

culture - with a focus on internal promotion and developing our people. Scope of Role Reporting to our IT Service Delivery Manager, as an IT Support Specialist your primary role will be to support the Systems Administrator with a variety of tasks from Hardware/Software setup and … supporting the IT team by providing essential support services to the wider company. As an IT Support Specialist, you will: Setup laptops for new users (Mac OS, Windows, Linux) Help respond to first level IT support tickets from employees Learn about system administration across a number More ❯

German-Speaking Technical Support Specialist – 1st Line | Reading (Hybrid/On-site) We are currently hiring a German-speaking 1st Line Technical Support Specialist to join a global organisation’s team based in Reading. This will be office based during probation/training, with the option … will also coordinate with suppliers, manage loan equipment logistics, and ensure an exceptional level of customer service is consistently delivered! Key Responsibilities: Provide technical support for hardware and software issues Communicate with dealers and suppliers to resolve faults efficiently Manage warranty collections and replacement equipment Work collaboratively with internal … For: Fluency in German and English (verbal and written) Solid understanding of PC systems and networking Strong communication and problem-solving skills Previous customer support or call centre experience This is a great opportunity to join a well-established, customer-focused team with a strong emphasis on quality, collaboration More ❯

German-Speaking Technical Support Specialist – 1st Line | Reading (Hybrid/On-site) We are currently hiring a German-speaking 1st Line Technical Support Specialist to join a global organisation’s team based in Reading. This will be office based during probation/training, with the option … will also coordinate with suppliers, manage loan equipment logistics, and ensure an exceptional level of customer service is consistently delivered! Key Responsibilities: Provide technical support for hardware and software issues Troubleshoot using diagnostic decision trees Communicate with dealers and suppliers to resolve faults efficiently Manage warranty collections and replacement … and written) Solid understanding of PC systems and networking A keen interest in IT/systems Strong communication and problem-solving skills Previous customer support or call centre experience This is a great opportunity to join a well-established, customer-focused team with a strong emphasis on quality, collaboration More ❯

AWE is recruiting for a Systems Support Specialist with previous experience of working in a supply chain/procurement environment, to support our new strategic sourcing solution, JAGGAER. Please note, this is an 18-month fixed term contract. Location: RG7 4PR, located between Reading and Basingstoke, with … solution that offers tools for strategic sourcing, supplier management, and contract management. We have a go live date in July 2025. As a Systems Support Specialist, you will be responsible for ensuring all users have the correct access and that the system is working as expected and available … to the sourcing community. You will understand what is changing, what measures to put in place, be prepared and support the team. This includes providing training on processes, systems and workflows within AWE. Depending on when you join us, you may even get involved in testing of the system More ❯

German-Speaking Technical Support Specialist 1st Line Reading (Hybrid/On-site) We are currently hiring a German-speaking 1st Line Technical Support Specialist to join a global organisation s team based in Reading. This will be office based during probation/training, with the option … will also coordinate with suppliers, manage loan equipment logistics, and ensure an exceptional level of customer service is consistently delivered! Key Responsibilities: Provide technical support for hardware and software issues Troubleshoot using diagnostic decision trees Communicate with dealers and suppliers to resolve faults efficiently Manage warranty collections and replacement … and written) Solid understanding of PC systems and networking A keen interest in IT/systems Strong communication and problem-solving skills Previous customer support or call centre experience This is a great opportunity to join a well-established, customer-focused team with a strong emphasis on quality, collaboration More ❯

German-Speaking Technical Support Specialist – 1st Line | Reading (Hybrid/On-site) We are currently hiring a German-speaking 1st Line Technical Support Specialist to join a global organisation’s team based in Reading. This will be office based during probation/training, with the option … will also coordinate with suppliers, manage loan equipment logistics, and ensure an exceptional level of customer service is consistently delivered! Key Responsibilities: Provide technical support for hardware and software issues Troubleshoot using diagnostic decision trees Communicate with dealers and suppliers to resolve faults efficiently Manage warranty collections and replacement … and written) Solid understanding of PC systems and networking A keen interest in IT/systems Strong communication and problem-solving skills Previous customer support or call centre experience This is a great opportunity to join a well-established, customer-focused team with a strong emphasis on quality, collaboration More ❯

My client is a popular registered Charity and looking for an experienced Business Support Specialist . An individual to provide crucial support for our business systems, with a particular focus on Unit4 Agresso Business World systems. You will assist the Business Systems Manager, contributing to the system … s effectiveness and supporting users. Key Responsibilities: Provide business systems support , including incident resolution and user administration . Support projects, upgrades, and enhancements related to our systems, including Unit4. Liaise with stakeholders regarding system requirements and improvements. What We Need: Demonstrable understanding or experience with Unit4 Business World …/Agresso ERP System. Experience in a responsive business systems support role. Strong problem-solving and communication skills. Experience with HR/Payroll systems and SQL is beneficial. #Unit4 #Agresso #BusinessWorld #ERPSystems #BusinessSupport #ITSupport #Job #Hiring DCS Recruitment and all associated companies are committed to creating a working environment More ❯

My client is a popular registered Charity and looking for an experienced Business Support Specialist . An individual to provide crucial support for our business systems, with a particular focus on Unit4 Agresso Business World systems. You will assist the Business Systems Manager, contributing to the system … s effectiveness and supporting users. Key Responsibilities: Provide business systems support , including incident resolution and user administration . Support projects, upgrades, and enhancements related to our systems, including Unit4. Liaise with stakeholders regarding system requirements and improvements. What We Need: Demonstrable understanding or experience with Unit4 Business World …/Agresso ERP System. Experience in a responsive business systems support role. Strong problem-solving and communication skills. Experience with HR/Payroll systems and SQL is beneficial. #Unit4 #Agresso #BusinessWorld #ERPSystems #BusinessSupport #ITSupport #Job #Hiring DCS Recruitment and all associated companies are committed to creating a working environment More ❯

We are looking for a German speaking 1st Line support Technician to work for a reputable client based in reading. As a 1st Line Technical Support Specialist, you'll be the first point of contact for users across the UK and Germany needing help with laptops, tablets … ll be the calm, knowledgeable voice that guides them through. Responsibilities Delivering top-tier customer service every step of the way Provide remote technical support (in German & English) for hardware/software issues Troubleshoot problems and follow decision trees to pinpoint the root cause Escalating unresolved issues to suppliers … colleagues to share knowledge and solve problems together Communicate clearly and regularly with internal teams and external partners Experience: Experience in a Tier 2 support or similar technical helpdesk environment Confident in problem solving and fault diagnosis using structured approaches Experience handling general networking issues Previous call centre or More ❯

We are looking for a German speaking 1st Line support Technician to work for a reputable client based in reading. As a 1st Line Technical Support Specialist, you'll be the first point of contact for users across the UK and Germany needing help with laptops, tablets … ll be the calm, knowledgeable voice that guides them through. Responsibilities Delivering top-tier customer service every step of the way Provide remote technical support (in German & English) for hardware/software issues Troubleshoot problems and follow decision trees to pinpoint the root cause Escalating unresolved issues to suppliers … colleagues to share knowledge and solve problems together Communicate clearly and regularly with internal teams and external partners Experience: Experience in a Tier 2 support or similar technical helpdesk environment Confident in problem solving and fault diagnosis using structured approaches Experience handling general networking issues Previous call centre or More ❯

features. Direct message the job poster from Areti Group | B Corp Co-Founder of Areti Group – Climate positive tech recruitment Job Title: 2nd Line Support Engineer Location: Reading - Hybrid As a 2nd Line Support Engineer, you will be responsible for handling all escalations from the service desk team. … incidents and escalations are resolved within SLA, while proactively reviewing incident trends and implementing fixes. Responsibilities: Address escalated technical issues from the 1st line support, providing prompt and effective solutions. Work alongside 3rd line engineers and other teams to ensure smooth resolution of escalated issues and maintain clear communication … a point of contact for customer inquiries and concerns, delivering professional and exceptional customer service. Offer technical expertise and guidance to the 1st line support, aiding in their skill development and knowledge enhancement to minimize escalations. Conduct advanced troubleshooting and diagnostics on hardware, software, and network-related problems, aiming More ❯

days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Job Summary: Senior Support Specialists who are product specialists supporting the development and administration of public and private Healthcare, and financial sectors, both in the UK and internationally, working with … power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more More ❯