best practices (e.g., manual and automated testing). Familiarity with change management frameworks (e.g., ITIL) and hands-on experience with tools like Jira and ServiceNow . Excellent problem-solving, analytical, and communication skills to collaborate across teams and liaise with stakeholders. Detail-oriented, adaptable, and capable of managing multiple priorities More ❯
and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure More ❯
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Hays
succeed Proven experience in a helpdesk or service desk environment Strong knowledge of Windows operating systems and Microsoft 365 suite Experience with ticketing systems (ServiceNow, Remedy, or similar) Basic understanding of networking concepts and troubleshooting Excellent customer service and communication skills Ability to explain technical concepts to non-technical users More ❯
Employment Type: Contract, Work From Home
Rate: £180.0 - £200.0 per day + Up to £200 per day
Previous experience of working in similar support and administration role with Workday or similar Ideally have completed Workday Financials Fundamentals Training Experience of using ServiceNow or similar service management software Knowledge and experience of cross functional working on both Finance and HR processes an advantage You ll be able to More ❯
Gloucester, Gloucestershire, United Kingdom Hybrid / WFH Options
StackStudio.digital
CLI, Terraform, and PowerShell Understanding of Agile frameworks like SCRUM Good communication, interpersonal skills, and customer responsiveness Working knowledge of tools like JIRA and ServiceNow Experience Required: Must Have: UK SC Cleared Available to start within the next two months Willingness to provide On-Call Support Note: On-Call Support More ❯
Support the creation of test plans and oversee user acceptance testing to confirm that solutions meet client expectations. Ensure all change request tickets in ServiceNow are up-to-date with detailed case notes from client meetings and discussions. Process change requests systematically and proactively communicate any scope changes to the More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Pertemps London
skills and problem-solving mindset - Confident stakeholder management and ability to challenge suppliers - Ability to project plan with timelines - Strong reporting and presentation skills - ServiceNow experience (nice to have, but not essential) Why Join? This is more than just a jobit's a chance to make an impact while enjoying More ❯
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Reed Technology
in deploying and managing applications using Azure Logic Apps. * SSIS package development * Interacting with Web APIs * PowerShell scripting * Managing IIS web applications * Workday or ServiceNow integrations Some of the Benefits: * 25 days annual leave plus bank holidays. * Enhanced pension scheme. * Private medical care. * Sharesave scheme. More ❯
Exeter, England, United Kingdom Hybrid / WFH Options
Reed
in deploying and managing applications using Azure Logic Apps. SSIS package development Interacting with Web APIs PowerShell scripting Managing IIS web applications Workday or ServiceNow integrations Some of the Benefits: 25 days annual leave plus bank holidays. Enhanced pension scheme. Private medical care. Sharesave scheme. More ❯
a long term contract. This role does fall inside IR35. Key skills Office 365 Exchange Windows Operating Systems Active Directory Strong Customer Service skills. ServiceNow DBS check is required. If you are interested in this role and would like to understand more then please click apply. More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
West Recruitment Pty Ltd
community across multiple sites. Prior experience with implementing processes and workflow standards. Proven ability to meet/maintain high SLA scores, ideally within a ServiceNow environment. Leadership/supervision experience looking for career progression. What is in it for you? $140,000 + Super (experience depending) Leadership opportunity - Career building More ❯
sites are yet to be delivered or readied by vendors. Troubleshoot/Investigate and rectify circuit connection errors & circuit/hardware down scenarios using ServiceNow ticketing system and working closely with internal teams. Participate in a Rota system to provide out of hours migration/switch over works providing on More ❯
our security policies and corporate standards. On this placement, you will explore the work of a range of Corporate Technology teams, including Digital Workplace, ServiceNow, IT Asset Management, Corporate Apps, Microsoft Apps for Business, and Generative AI. Important Note: For your application to be considered, you will need to submit More ❯
user computing services. I am looking for: - Strong technical experience of configuration & implementation of EUC services(MDM/Intune) - Experience working with SCCM/ServiceNow - Any experience with PatchmyPC would be desirable. This is an 18-month contract likely to be extended up until 2/2 & half years. Salary More ❯
stage and is reaching the end of its first wave of digital transformation. We have implemented the best in class systems (Microsoft Dynamics 365, ServiceNow, Salesforce, Planon IWMS) & is implementing other systems (JIRA, Confluence, Ardoq and Microsoft 365) The GPA has delivered all of its major digital & data implementation and … you passionate about creating transformative workplace solutions & elevating user experience? We are looking for an innovative & dynamic SPM to lead on Planon IWMS and ServiceNow CSM platforms development and management. As a key team member you lead the product lifecycle for our IWMS and CSM platform, ensuring the successful development … Product Strategy and Roadmap - Shape the future of Digital Workplace and Smart Buildings Define and execute a clear product vision for Planon IWMS and ServiceNow CSM platforms that transform workplace service delivery, customer experience and employee experience. Collaborate closely with stakeholders to develop innovative, scalable solutions that align with strategic More ❯
Royal Devon University Healthcare NHS Foundation Trust
Job summary Are you both inspired and inspiring? Both are essential attributes for the post of System Developer for EVA (ServiceNow), where you will make a real difference, and provide leadership to passionate, hard-working teams. The Royal Devon University Healthcare NHS Foundation - host employer for the NHS People Digital … seamless delivery and usage of a single digital front door (Service Now) to People Services across Devon The day-to-day management of EVA (ServiceNow HRSM), workflow optimisation and development plus management and development of enhancements within the Product. Designing and building front end technology (XML, HTML, AngularJS, Jelly Script More ❯
Desktop Support Engineer 3 months - extension for 9 months Bristol - x5 days initially then x3 days onsite and x2 remote Inside ir35 - £235 per day Role The Desktop Support Analyst plays a vital role in providing second-line technical support More ❯
to deliver exceptional housing services. Your role combines technical leadership with strategic oversight, driving efficiency through ITIL-aligned processes and maximising the power of ServiceNow to meet business goals. You'll shape a team that keeps NHG's technology running smoothly while fostering a culture of continuous improvement. How you … Leadership: Manage a team providing first and second-line IT support, mentoring staff through 1:1s, appraisals, and training to meet SLAs/KPIs. ServiceNow Ownership: Act as product owner for ServiceNow, optimising its use across NHG and delivering an improvement roadmap aligned with business priorities. Incident & Problem Management: Proactively More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown Asset Management Limited
role for someone who wishes to further their career by helping us achieve HL's mission. What you'll be doing Monitor and manage ServiceNow queues to ensure service requests and incidents relating to compliance & identity products are dealt with in a timely manner. Progress project work, tracking progress in … requirements and priorities. Microsoft or equivalent professional certification would be desirable. Understanding and/or working knowledge of ITIL v4. Experience in Jira and ServiceNow (preferable) Technologies Entra ID Azure AD Connect Enterprise Applications/App Registrations (essential) Azure RBAC SSO Integrations Conditional Access Compliance (Purview) AIP DLP E-Discovery More ❯
Stonehouse, Gloucestershire, South West, United Kingdom
Searchability (UK) Ltd
you will be doing? Providing 1st and 2nd line technical support to users across the organisation Logging and resolving incidents and service requests via ServiceNow Supporting users both remotely and on-site , ensuring minimal downtime Managing routine task-based support , device setups, password resets, and basic troubleshooting Working to defined … SLAs and escalating where necessary We need you to have... Solid experience in a 1st/2nd line support role Familiarity with ServiceNow or similar ITSM tools Confidence with Windows operating systems and general IT troubleshooting A proactive, customer-focused attitude and clear communication skills To be considered Please either More ❯