Job Description: ServiceNow Architect with Telco Domain Knowledge Job Overview: We are seeking a ServiceNow Architect with knowledge of the Telco Domain and a valid UK work visa who can join us immediately. The Enterprise Architect for ServiceNow in the Telecom Domain will be responsible for leading the design, development … and governance of ServiceNow-based solutions within a telecom environment. This role involves translating business needs into technical solutions while ensuring alignment with telecom-specific requirements and standards, such as TM Forum (TMF) . It also focuses on maximizing the effectiveness of ServiceNow modules like Telecom Service Operations Management (TSOM … and Telecom Service Management (TSM) . Key Responsibilities: Architectural Strategy & Design: Define and develop the end-to-end architecture for ServiceNow implementations in the telecom domain. Lead architectural discussions and decisions around ServiceNow modules , especially TSOM, TSM, ITOM (IT Operations Management), and ITSM (IT Service Management) , ensuring they align with More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Littlefish
Senior ServiceNow Developer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Nottingham/Remote Salary: Up to … hear from you. The role and what youll be getting up to on a day to day basis: Littlefish are recruiting for a Senior ServiceNow Developer to join the team.Working as part of the Tooling and Development team in a fast-paced Managed Service Provider (MSP) environment, you will be … responsible for designing, developing, implementing and supporting solutions based on ServiceNow technologies. What are we looking for in the successful candidate? Essential ServiceNow Certified Systems Administrator ServiceNow Certified Applications Developer Experience with the development and implementation of ServiceNow ITSM modules. Face to face experience working with clients on requirements and More ❯
ServiceNow Developer with experience in ITSM and workflow module is sought on an outside of IR35 contract basis for a high growth FinTech based North Leeds. With a new global partnership this organisation are developing a wide range of ServiceNow applications so a strong background in core ServiceNow development and … module config is a must. This ServiceNow Developer based near Leeds should have most of the following key skills: - Solid experience designing, creating and configuring serviceNow business rules - Core ServiceNow config skills - CMS, business rules, workflows etc - Understanding of ITSM modules -CSDM, CMDB - Well-rounded ServiceNow understanding - CSM, ITBM, ITSM … etc - Strong stakeholder engagement skills - Excellent communication ServiceNow Developer 6-12 month contract Leeds ServiceNow, business rules, ITSM, CSDM, CMDB More ❯
ServiceNow Business Analyst Location: Mainly remote with occasional travel Contract Duration: 6 Months (Potential Extension) Day Rate: Flexible Start Date: ASAP Our client, a leading ServiceNow Consulting and Implementation Partner, is hiring a ServiceNow Business Analyst to join their team on a contract basis. The successful candidate will work closely … with IT, security and compliance teams to support ServiceNow implementation, enhance processes and ensure regulatory compliance within a high-profile financial institution. Responsibilities Engage with stakeholders to collect, document and evaluate business requirements for ServiceNow implementations. Convert business needs into clear functional specifications and user stories. Work closely with technical … teams to assist in the design, development and rollout of ServiceNow modules. Ensure ServiceNow solutions comply with regulatory standards and industry best practices. Lead process enhancements and streamline workflows within the ServiceNow platform. Conduct workshops, stakeholder meetings and training sessions to drive successful adoption of ServiceNow solutions. Offer continuous support More ❯
of working with 3rd party service providers Understanding of Core Service Management concepts - Incident & Problem Management, Change Management, Request Fulfilment etc. Experience of using ServiceNow and any other ITSM tools. Experience of Windows .Net Framework, including VB.Net, C#, ASP.Net Experience in Transact-SQL/MS SQL Server, Visual Studio 2015+ More ❯
business objectives and customer needs. Deep technical understanding of cloud technologies, specifically Microsoft Azure and hybrid-cloud environments. Experience working with ITSM tools (e.g., ServiceNow) and ITIL-based processes. Knowledge of agile methodologies and how they can be applied to IT infrastructure delivery. What we believe: We’re proud to More ❯
business processes. Being familiar with executing system and user acceptance testing, user adoption, managing change and training methods. Provides advisory to clients on their ServiceNow roadmap. Actively participate in understanding customer problems. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Extensive ServiceNow development … experience. Experience in implementing ServiceNow processes and strong development experience in ServiceNow Platform features. Extensive experiences in deploying ServiceNow ITOM, ITSM, IRM or HRSD aligned with ServiceNow best practices. Perform Technical Leadership role to delivery team on ServiceNow expertise across ServiceNow suite of portfolio solutions. Experience coordinating with other process … and written English. Preferred technical and professional experience Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision. Manage technical governance, and a delivery operating model and success in driving complex issues through analysis and resolution. Large program More ❯
eCommerce platforms, cloud technology, Retail systems, ERP systems, monitoring tools, etc.). Proven experience in implementing and automating release processes via ITSM toolsets (e.g., ServiceNow, BMC Remedy, Jira Service Management). Desired Qualifications: Degree in Information Technology or a related field. ITIL Foundation or ITIL Intermediate certification, with a strong More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Mott MacDonald
and operating enterprise infrastructure environments, with Microsoft Technology stack preferred. Knowledge of ITIL Service Management best practices, ITIL V3/V4. Experience of using ServiceNow or similar ITSM tools. Experience working within an enterprise environment focused on Azure specific solutions, automation and infrastructure deployments. Excellent working knowledge of networking concepts More ❯
possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. - Desired but not essential skills in vanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Requirements: - Regularly updating More ❯
and Meraki networking solutions. Hands-on experience with Active Directory, Microsoft Exchange, D365, Intune and Jamf. Familiarity with IT service management tools such as ServiceNow, Jira, Confluence. Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Ability to prioritise workloads and work under More ❯
of Microsoft PowerShell. Knowledge and experience of full stack application servers and development with Email, Web, Database (see Preferred Qualifications below). Knowledge of ServiceNow orchestration, automation, integrations, workflows, backend database and API's. Preferred Qualifications: Experience with DevOps build tools such as Jenkins, Puppet, Chef, Spinnaker, and Ansible and More ❯
Role: ServiceNow Application Manager Location: London or Sunbury, UK (Kinly operates a hybrid culture, allowing for a mix of office/home working) Salary: Negotiable dependent on skills and experience, plus large company benefits Kinly is a global leader in Audio Visual and Unified Communications technology, partnering with numerous high … our application landscape and as part of a team driving innovation and continuous improvement. Job overview Kinly is dedicated to continuous improvement, particularly in ServiceNow and working as a ServiceNow Application Manager, you will focus on process and system optimisation, supporting and improving our consolidated application landscape. You'll collaborate … with a team of six application managers, designing, implementing, and maintaining the landscape. Your expertise will focus on the ServiceNow Customer Service Management application; including case management, advanced work assignment, virtual agent, chatbots, knowledge management, SLA & entitlements, CSM/FSM workspace, customer service portal & mobile app. Moreover, you will be More ❯
Sunbury-on-thames, Middlesex, United Kingdom Hybrid / WFH Options
Kinlys Global Services
Role: ServiceNow Application Manager Location: London or Sunbury, UK (Kinly operates a hybrid culture, allowing for a mix of office/home working) Salary: Negotiable dependent on skills and experience, plus large company benefits Kinly is a global leader in Audio Visual and Unified Communications technology, partnering with numerous high … our application landscape and as part of a team driving innovation and continuous improvement. Job overview Kinly is dedicated to continuous improvement, particularly in ServiceNow and working as a ServiceNow Application Manager, you will focus on process and system optimisation, supporting and improving our consolidated application landscape. You'll collaborate … with a team of six application managers, designing, implementing, and maintaining the landscape. Your expertise will focus on the ServiceNow Customer Service Management application; including case management, advanced work assignment, virtual agent, chatbots, knowledge management, SLA & entitlements, CSM/FSM workspace, customer service portal & mobile app. Moreover, you will be More ❯
Sunbury-on-Thames, Surrey, UK Hybrid / WFH Options
Kinly’s Global Services
Role: ServiceNow Application Manager Location: London or Sunbury, UK (Kinly operates a hybrid culture, allowing for a mix of office/home working) Salary: Negotiable dependent on skills and experience, plus large company benefits Kinly is a global leader in Audio Visual and Unified Communications technology, partnering with numerous high … our application landscape and as part of a team driving innovation and continuous improvement. Job overview Kinly is dedicated to continuous improvement, particularly in ServiceNow and working as a ServiceNow Application Manager, you will focus on process and system optimisation, supporting and improving our consolidated application landscape. You’ll collaborate … with a team of six application managers, designing, implementing, and maintaining the landscape. Your expertise will focus on the ServiceNow Customer Service Management application; including case management, advanced work assignment, virtual agent, chatbots, knowledge management, SLA & entitlements, CSM/FSM workspace, customer service portal & mobile app. Moreover, you will be More ❯
ServiceNow Engineer - GRC Inside IR35 - Onsite We are looking for an experienced Senior ServiceNow Engineer to join our clients ServiceNow Team. This role reports to the ServiceNow Platform Manager and will act as a Subject Matter Expert (SME) for the ServiceNow product suite, with a particular focus on Governance, Risk … also for ensuring the operational excellence, governance, and quality of service delivery across the organization. Key Responsibilities: Serve as the SME for the full ServiceNow product set, responsible for its development, operational delivery, and alignment with governance and policy standards. Lead the day-to-day technical management of the ServiceNow … platform with specific expertise in GRC (IRM, BCM, TPRM). Translate business requirements into scalable, best-practice ServiceNow technical solutions, with a focus on automation and integration. Triage and estimate enhancements and incoming requests, ensuring alignment to out-of-the-box best practices and maintaining a high Health Scan score. More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
ea Consulting Group Ltd
handling escalations and driving team performance * Strong knowledge of Microsoft technologies (365, Windows, Active Directory, Azure, Intune) * Familiarity with IT service management tools (e.g., ServiceNow, Jira) * Proactive, can-do attitude with strong troubleshooting and problem-solving skills * Excellent communication and stakeholder management skills Why Join? * Hybrid working (3 days remote More ❯
and Endpoint security solutions (E5). Good knowledge and proven experience of consuming and analyzing data from other colleague workplace solutions such as JAMF, ServiceNow, and colleague HR solutions. Good knowledge/experience of Azure Active Directory and modern auth. Good experience of working with modern coding and scripting skills More ❯
a plus. Hands-on technical experience required. Collaborative and positive mindset. Organized, analytical and thorough is a must. Proficient in Salesforce and Connectwise/ServiceNow, helpful. Hybrid (2-3 days in the office, meeting with customers in person). The Benefits of Working for Abacus: Generous annual leave entitlement plus More ❯
the following products – ERP (eg. Oracle/SAP), CRM (eg. Salesforce), Cloud Data Bases (eg. Oracle Cloud Infrastructure, MS Azure), ITSM (eg. Jira SM, ServiceNow). Strong understanding of project management methodologies, tools, and techniques. Excellent communication, leadership, and interpersonal skills, with the ability to effectively interact with stakeholders at More ❯
concurrently Demonstrated ability to identify, understand, and drive resolution of complex critical issues Excellent analytical, written, and verbal communication skills Previous experience with JIRA, ServiceNow, Asana, or similar tools Bachelor's degree in Information Technology, Computer Science, Finance, Business Administration, or similar field, or equivalent work experience Preferred Qualifications Industry More ❯
the following products – ERP (eg. Oracle/SAP), CRM (eg. Salesforce), Cloud Data Bases (eg. Oracle Cloud Infrastructure, MS Azure), ITSM (eg. Jira SM, ServiceNow). Strong understanding of project management methodologies, tools, and techniques. Excellent communication, leadership, and interpersonal skills, with the ability to effectively interact with stakeholders at More ❯
Senior Infrastructure Engineer Leidos is seeking an experienced Senior Infrastructure Engineer to lead a team in supporting and maintaining an IT service management tool (ServiceNow) for a large organisation. This role predominantly requires advanced expertise in Linux administration, automation, and system integration, some basic Windows experience, along with strong team More ❯
and Endpoint security solutions (E5). Good knowledge and proven experience of consuming and analysing data from other colleague workplace solutions such as JAMF, ServiceNow, and colleague HR solutions. Good Knowledge/experience of Azure Active Directory and modern auth. Good experience of working with modern coding and scripting skills More ❯
Desk Manager (or similar leadership role). Proven expertise in ITIL v4 and service management best practices . Strong technical knowledge across Microsoft technologies, ServiceNow or other ITSM platforms . Experience managing incident resolution, problem management, and service requests . Good understanding of cybersecurity risks, principles, and threats . Experience More ❯