2 of 2 Support Analyst Jobs in West Sussex

The IT Support Technician is responsible for the day to day management and quality of incidents and activities that are required to be completed by the On-Site Support team. Operating within the Rentokil Initial Service management framework, the On-Site Support team is responsible for the … to agreed procedures. Ensures that documentation of the supported components is available and in an appropriate form for those providing support. Creates and maintains support documentation. Requirements: Diagnosing and resolving complex IT related support requests (hardware, software and applications). Proven analytical approach to problem-solving. Having a More ❯

HR, Finance, PSA and Payroll. This will replace the current PeopleSoft solution and several satellite applications. Alongside the programme, we are building a new support model and team to manage the ongoing support and change activity beyond the programme. The new support structure will also cover other … change initiative called Switch. You will be required to work as part of the Finance Product Team on the day to day management and support of Workday and related systems. Reporting to the Workday Finance Systems Team Leader, you will also manage change activities relating to the ongoing maintenance … and improvements to the system. You'll also: Provide day to day 2nd and 3rd line support and administration of the Workday environment and other systems in use in Finance Support and provide knowledge to 1st line support teams - provide continual upskilling of team to enable more More ❯