the workplace. The Role As part of the expansion of our Managed Services business, Simpson Associates has an opportunity for a Microsoft Data Solutions SupportAnalyst to join our team. As the key contact for supported customers, the Microsoft Data Solutions SupportAnalyst performs a critical … role on the service desk, not only providing day-to-day support but also shaping the evolution of customers' solutions and building a meaningful operational partnership. The Microsoft Data Solutions SupportAnalyst will be a self-motivated individual who is a subject matter expert and able to … for all supported customers across the technology and providing an excellent level of customer service. Work with a small number of key customers to support and expand the partnership with Simpson Associates, owning the support service delivery for those customers. Confident and capable in handling support calls More ❯
Job summary We are looking to fill a Desktop SupportAnalyst posts within the Desktop Support Team in the Health Informatics Service at Leeds and York Partnership NHS Foundation Trust. This role sits within a small team supporting the desktop and printer infrastructure throughout the Trust. This … duties of the job The post holder with carry out all tasks as requested by the Desktop Service Manager. These tasks include provision ICT support for the entire trust, including fault diagnosis and resolution, updates and upgrades of hardware and software on desktop and printers. Proactive maintenance of trust … universities, we are a centre of excellence for teaching, research and development. There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and More ❯
Job Title: L1 Analyst – Onsite EUC (Leeds + Surrounding Area) – 12 month FTC Location: Customer Site (University of Leeds + 80-mile radius) Salary - £25,000 - £32,000 per annum Contract: 12 Months (with potential extension) Driving Licence Required Benefits: Private Healthcare, Pension, 25 days holiday rising to … adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We're looking for a friendly, proactive IT SupportAnalyst to join our Helpdesk team onsite, providing deskside support, device installations, and assistive tech setup across Leeds and nearby areas. You … ll be the face of tech support for end users — helping them stay connected and productive. Job Specification – L1 Analyst - Onsite Onsite device setup, hardware swaps, replacements, and handovers Supporting users with assistive technology and accessibility Working across multiple locations (up to 75 device installs) Providing excellent customer More ❯
1st/2nd Line IT SupportAnalyst - Leeds - Professional Services REF 765 Work Hours: 35 hours per week (07.00 - 19.00 with 1 hour for lunch). Flexibility is required according to workloads and requires on-call support after probationary period. Industry: Professional Services JOB PURPOSE: The IT … Technician will be responsible for providing 1st and 2nd line support for desktop hardware, software, and business systems. DIMENSIONS: Working within a team of 2 people reporting into the IT Service Team Leader. Development of the IT role and knowledge within the business. Responsibilities: Support the business by … line technical support. Administration of accounts in Active Directory and Microsoft Exchange. Liaise and work with external and internal technical contacts on incident resolution. Support the Root Cause Analysis process for significant issues. Proactively investigate trends in incidents. Document known errors/fixes and process with SOPs. Completion of More ❯
1st/2nd Line IT SupportAnalyst - Leeds - Professional Services REF 765 Work Hours: 35 hours per week (07.00 - 19.00 with 1 hour for lunch). Flexibility is required according to workloads and requires on-call support after probationary period. Industry: Professional Services JOB PURPOSE: The IT … Technician will be responsible for providing 1st and 2nd line support for desktop hardware, software, and business systems. DIMENSIONS: Working within a team of 2 people reporting into the IT Service Team Leader. Development of the IT role and knowledge within the business. Responsibilities: Support the business by … line technical support. Administration of accounts in Active Directory and Microsoft Exchange. Liaise and work with external and internal technical contacts on incident resolution. Support the Root Cause Analysis process for significant issues. Proactively investigate trends in incidents. Document known errors/fixes and process with SOPs. Completion of More ❯
1st/2nd Line IT SupportAnalyst – Leeds – Professional Services REF 765 Work Hours: 35 hours per week (07.00 - 19.00 with 1 hour for lunch). Flexibility is required according to workloads and requires on-call support after probationary period. Industry: Professional Services JOB PURPOSE: The IT … Technician will be responsible for providing 1st and 2nd line support for desktop hardware, software, and business systems. DIMENSIONS: Working within a team of 2 people reporting into the IT Service Team Leader. Development of the IT role and knowledge within the business. Responsibilities: Support the business by … line technical support. Administration of accounts in Active Directory and Microsoft Exchange. Liaise and work with external and internal technical contacts on incident resolution. Support the Root Cause Analysis process for significant issues. Proactively investigate trends in incidents. Document known errors/fixes and process with SOPs. Completion of More ❯
York, North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
Your new company Hays Recruitment are working closely with an organisation in York to recruit an IT SupportAnalyst/Trainer to help new starters during the onboarding stage and provide IT Support. This role requires travel within North and East Yorkshire, so the successful candidate must have … access to their own vehicle. Your new role IT Support/Trainer Permanent York Travel across sites £32,000 to £36,000 (Dependent on Experience) What you'll need to succeed Experience delivering training and/or onboarding in a professional services environment Strong understanding of business processes and … in return 26 days holiday plus bank holidays with the potential to increase up to 29 days on qualifying length of service Flexitime scheme, support varied working patterns (condensed hours, part-time hours) and offer working from home/working from different offices where possible Extra day off for More ❯
services Qualifications Ideally strong GCSE/A level and/or IT degree Work Hours 37.5 hours per week Skills and Responsibilities An IT Support Assistant is required, reporting to the IT Support and Project Manager of a Leeds City Centre (behind train station) technology-focused financial services … suit a person looking for an all-round general office role with a good knowledge of IT hardware, technology systems, and their management. The support role (90+% of time) involves: Supporting org head office systems. Liaising with outsourced service providers to ensure ongoing service levels are maintained to ITIL … standards. Procurement of IT related hardware/software/licenses. Support of the IT development network, maintenance/backup/upgrades/etc. Asset logging and management. Prioritising and dealing with 350+ end users from 1st line to 3rd line support. Configuration and testing of Tablet PCs and software. More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
Job Title: 1st/2nd Line Support Engineer ⭐ Salary: £25,000-27,500+Shift Allowance ⭐ Location: Harrogate (Hybrid) ⭐ Employment Type: Permanent A leading service provider with a growing team in Harrogate are looking for a motivated individual with technical experience to join a 2nd Line Support team. This is … opportunity for someone with a passion for learning and advancing their career in tech. The role will involve... Providing 1st/2nd line technical support, managing customer queries and technical issues. Troubleshoot and resolve faults across various technologies including broadband, networking, firewalls, SD-WAN, VoIP, and more. Monitor, manage More ❯