1 to 25 of 152 Support Analyst Jobs in England

IT Support Analyst As part of continuing business growth, an IT Support Analyst, is required to join one of the region's most successful accountancy firms. The successful IT Support Analyst will be the 1st line of support on a busy helpdesk, dealing … IT issues. Following a successful probation, you will be able to work from home up to 2 days a week. The Role The IT Support Analyst, will join the IT team of a growing top 40 accountancy firm with offices in central and southern England, as they seek … to provide an exceptional support service to c.500 users. The IT Support Analyst will be responsible for picking up helpdesk queries and investigating their resolution, or passing on to the 2nd line where appropriate. Benefits Up to 30 days' holiday Matched pension contribution Life assurance Health cash More ❯

PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based … global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. … The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities More ❯

Support Analyst - Front Office , Fixed Income Large investment bank requires an Application Support Analyst to join their Front Office facing Fixed Income Trading group providing 1st/2nd line support and enhancement to their execution, pricing and associated infrastructure solutions for the Rates business. Candidates … will be responsible for facing off to traders, risk managers and external clients providing Trading Support Analyst expertise, increasing of systems performance, infrastructure systems deployment, extensions and analysis of the implementation and integration requirements for the global trading system. Candidates will be expected to hold a full and … distributed global systems gained from either an Investment Bank or Hedge Fund, Unix and Front Office infrastructure. Full detailed spec available. Essential skills: Production Support Analyst Front Office Application Support across Rates/Government Bonds, FX or Emerging Markets Service Reliability Front Office Risk Management Database manipulation More ❯

IT Support Analyst A fantastic opportunity arisen for an IT Support Analyst to join national IT Support company based in Kings Lynn. Our client is UKs leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making … we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the strongest of teams! Main Responsibilities for the successful IT Support Analyst: As an IT Support Analyst your role will be a mix of working on client projects and service desk escalations … excellent technical and problem resolution skills. This role is an important technical position as a valued member of the team. To provide mentoring and support to other members of the team. To provide remote technical support via email and telephone to end users so that operational problems and More ❯

IT Support Analyst Desktop Support Corporate Law Firm Permanent Up to £35,000 An exciting opportunity for an IT Support Analyst to join a truly international law firm in the city. This rare opportunity will see you joining a modern and forward-thinking law firm … help build your knowledge and career prospects. Duties will include: Setting up new users Creating email addresses Setting up program-specific users Providing Citrix support You will also train new members of staff on Teams, provide AV support, and manage the firm’s MFPs. The perfect IT Support Analyst will ideally have experience within a corporate, legal, or professional services environment. Being the first point of contact for all 1st line queries, you will boast excellent communication skills and be able to work towards SLAs. You will also get exposure to wider IT issues including 2nd More ❯

Senior Application Support Analyst Day rate - £400 a day Location: Bristol Duration: Minimum 3 months, likely to extend Start date: ASAP About the Senior Application Support Analyst role: Sellick Partnership is currently partnered with a specialist IT firm based in Bristol, who are looking to recruit … a Senior Application Support Analyst with an immediate start. You will benefit from a day rate of £400 and the role comes with a suite of fantastic benefits! You will be responsible for the day-to-day supervision and management of an identified area of the Application Support … and request fulfilment processes, and for ensuring all other associated tasks are carried out effectively and timely. Essential experience required for the Senior Application Support Analyst role: Proficiency in various U4ERP modules such as GL, AR, AP, Planner, and logistics Experience in 2nd line support and issue More ❯

IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All … requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in a reasonable amount of time, even if they are not possible to resolve on More ❯

D365 F&O Support Analyst – Support, associate, support analyst, support consultant, junior functional consultant, D365, SCM, D365FO, D365 F&O, Dynamics 365, Dynamics 365 finance & operations, supply chain, ERP, Finance - £35k-45k – UK Remote Our end user client are looking for a D365 F … O Support Analyst to provide 1st and 2nd line support. Candidates need to have previous D365 F&O experience and knowledge of either Finance or SCM. The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets … including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary. Take ownership of customer problems and follow up the More ❯

Are you a Software Support Analyst with a proven track record of working in C# environments? Seeking a new and rewarding challenge with a local business making an impact on a national scale? If so, read on. My client, a leading Software Solutions provider. They are seeking a … Software Support Analyst to support web, mobile, and desktop applications. You’ll be the first point of contact for technical issues and manage the full life cycle of support. As a Software Support Analyst, you will be responsible for troubleshooting and resolving software issues, escalating … when necessary. As part of a small and talented team, you will accurately log support calls with detailed steps and screenshots, maintain software installations, environments, and backups and assist with testing and facilitating new software releases. As a Software Support Analyst, you will have: Experience in IT More ❯

Guidewire Application Support Analyst Permanent Hybrid - 2 days in London £65,000 - £75,000 An Application Support Analyst with experience supporting Guidewire Applications is required for a specialty insurer in the Lloyd's market building out an entirely new team to support the Claims team … and be enthusiastic about growing within the business and the team with suggestions on how to improve and optimize processes Responsibilities: Responsible for the support & integration of Guidewire application to business estates Identify opportunities and propose integration solutions including batch processing and message queues Manage and provide technical for … Guidewire applications in production. Liaise & interact with 3rd party vendors Engage with technical teams and business analysts to achieve and support successful integration Requirements: London Markets or Speciality Insurance experience is required Extensive experience with Guidewire ClaimCenter Deep understanding of ITIL Service Management Experience using Microsoft SQL Applications Support More ❯

Guidewire Application Support Analyst Permanent Hybrid - 2 days in London £65,000 - £75,000 An Application Support Analyst with experience supporting Guidewire Applications is required for a specialty insurer in the Lloyd's market building out an entirely new team to support the Claims team … and be enthusiastic about growing within the business and the team with suggestions on how to improve and optimize processes Responsibilities: Responsible for the support & integration of Guidewire application to business estates Identify opportunities and propose integration solutions including batch processing and message queues Manage and provide technical for … Guidewire applications in production. Liaise & interact with 3rd party vendors Engage with technical teams and business analysts to achieve and support successful integration Requirements: London Markets or Speciality Insurance experience is required Extensive experience with Guidewire ClaimCenter Deep understanding of ITIL Service Management Experience using Microsoft SQL Applications Support More ❯

IT Support Analyst End User Technical Support Didcot, Abingdon, Oxford, Oxfordshire @mecscomms is recruiting for a contract - End User Support Specialist& IT Support Analyst to provide technical assistance & ensure the smooth operation of IT systems within a large Global Enterprise environment. The role involves … 1st & 2nd line support, troubleshooting hardware & software issues, managing user accounts, supporting LAN/WAN networks & optimising the end-user experience across Microsoft 365, M365, MS Active Directory, Windows & Mac OS environments & wireless technologies. If you're experienced in the management, administration, support, monitoring, troubleshooting, installation, configuration, deployment … SQL, Office 365, M365, SCCM, Skype, MS Teams, IP Networking, Cisco, Firewalls, Routing, Switching etc. I'm keen to hear from you. Position: Technical Support, Helpdesk, Desktop Support, Service Desk Engineer, IT Support, 2nd Line. Location: Didcot, Abingdon, Oxford, Oxfordshire, OX14 4SE Base: Office based on site More ❯

Customer Support Analyst - Service Desk Our Birmingham based client, one of the midlands premier employers, is currently looking for a Customer Support Analyst to join their team for an initial 4 month contract. As a Customer Support Analyst you will work proactively with customers … to support a range of issues and queries across multiple business areas. This role will see you have plenty of variety as you will respond to queries that can range from technical advice to potential new user set up over the phone or via a ticketing system. You will … be using multiple systems to support customers, therefore we would look for you to have an understanding of Windows office packages. It is vital that you have experience in a Customer Service role Other key responsibilities and accountabilities will include: Handle all queries in a professional manner using effective More ❯

Onsite support analyst - Woburn - £32,000-£35,000 DOE I'm seeking an experienced Onsite support analyst for a leading IT Service provider based in the Bedfordshire area. They are looking for someone with a good technical background across Infrastructure and Networking, supporting one client in … with some travel to multiple offices, ensuring that IT problems are either resolved or escalated within the agreed SLAs. Benefits for the correct Onsite support analyst: 25 days holiday inc bank holidays, career progression, Comapny pension The successful Onsite support analyst will have experience in some More ❯

Senior Application Support Analyst - Commodities Trading Fantastic opportunity for an experienced Application Support Analyst with a background supporting Front Office trading to grow their career in a fast-growing and hugely successful commodities trading business based in Central London. Hybrid working model, with excellent working culture … and colleagues at the top of their game. The successful Application Support Analyst will have prior experience working in a similar role supporting high-functioning trading or similar front office teams within Commodities trading. You will be working with the latest technology and exposed to exciting business areas. … Key skills for the Senior Application Support Analyst are: Great relationship and interpersonal skills Please apply now for a confidential discussion about the role and your future career. More ❯

This role is suitable for an individual with SaaS experience in a similar role including Customer Support, IT Support, Technical Support, 1 st Line Support, 2 nd Line Support. Location: Hybrid working role - 4 days office based in our Redditch offices (B98 9NR) Salary: Up to … an excellent opportunity for development and career progression into teams such as Tech Ops (Networking) and QA. We are currently looking for a Technical Support Analyst to join our Partner Support team where you will act as the technical point of contact for our partners when their … first line support is unable to resolve errors, faults and bugs in our live software. If you are passionate about delivering customer service excellence, this role is for you! You will; Provide support to our customers and communicate effectively via email, our ticketing system and telephone. Accurately log More ❯

End User Support Analyst - Birmingham Hybrid working Salary upto £39,000 A leading client in Birmingham seeks an End User Support Analyst to provide onsite IT support for colleagues. Responsibilities include resolving technical incidents and service requests for devices like iPhones, iPads, PCs, and laptops. … The EUS Analyst will interface with IT Service Desk, Major Incident Management, Asset Management, Change Management, and Problem Management. The role requires maintaining operational processes and procedures, supporting escalations, and ensuring high-quality IT support services using ITSM Remedy. The analyst must provide timely updates for all … incidents and service requests, and perform technical support tasks as needed. An End User Support Analyst prioritises customer service in all interactions and actively seeks to enhance service excellence. They resolve technical incidents and fulfill service requests for IT devices according to agreed service levels, coordinating with More ❯

Service Support Analyst (Contract Role). We are seeking an experienced ServiceDesk Support Analyst to join a long-standing client of ours, starting from 14th April 2025 for an initial 3-month contract. This is an exciting opportunity to contribute to the delivery of high-quality … IT technical support services within a fast-paced environment. Title: Service Support Analyst. Rate: £205 per day (in scope of IR35). Contract: Duration: 3 months. Start Date: 14th April 2025. Location: London 5 days a week on-site requirements. Role Overview: As a Service Support Analyst, you will play a crucial role in providing both 2nd line technical support services and some 3rd line. Your expertise will help maintain excellent customer satisfaction through effective incident management and the delivery of reliable, consistent, and high-quality IT services. You will be responsible for diagnosing and More ❯

Job Description Application Support Analyst Our Client is looking to recruit an Application Support Analyst with at least 3 to 5 years 1 st and 2 nd Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility … for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems. ou will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process, ensuring that the all … plan and are scheduled in conjunction with the SSC and 3 rd party suppliers as appropriate. Responsibilities Provide 2 nd and 3 rd line support for the application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 rd party More ❯

IT Support Analyst Location: Sittingbourne Salary: £30,000 per annum About the Role: My client in the Pharmaceutical Sector is seeking a IT Support Analyst to to join their team. The successful candidate will be responsible for providing technical support and ensuring the smooth operation … of our IT systems. This role is crucial in maintaining our high standards of service and efficiency. Key Responsibilities: Provide first-line support to end-users for hardware, software, and network issues. Troubleshoot and resolve technical problems in a timely manner. Assist in the maintenance and administration of IT … Document and track issues using our ticketing system. Collaborate with other IT team members to improve system performance. Requirements: Proven experience as an IT Support Analyst or similar role. Strong knowledge of Windows operating systems and Microsoft Office Suite. Familiarity with network protocols and hardware. Excellent problem-solving More ❯

Support Analyst This well-established Technology company is experiencing huge growth as they continue their expansion. (Please note: this is not a mainstream IT support role, its systems support for a bespoke system used by many thousands of client users). They have an exciting new … opportunity in their Support team, which operates a very friendly, collaborative and open working model. As well as daily client interaction, the team lies at the heart of a busy operation and the job will see you interfacing with: project managers, software engineers, sales & marketing, and a data team. … This varied opportunity has a focus on customer support, testing, and system configuration for new and existing clients: 30-40% Customer support work typically email and web portal, with some phone support 40% Testing changes, new releases , log work 20% Projects e.g. configuring new systems for client More ❯

and passion, and we invite you to embark on this exciting journey with us. About the Role We are seeking a hands-on IT Support Analyst to join our IT team and assist with the support of our staff's IT requirements, as well as our internal … and their career in IT. This role reports to the Senior IT Engineer(s) and is based in our Birmingham office. As an IT Support Analyst, you will: Work with the other members of the IT team to: Support and maintain the various platforms and infrastructure used … company, including but not limited to: Google Workspace, Okta, Slack, Zoom, macOS and Windows desktops, Palo Alto and Cisco networking equipment. Provide 1st line support by responding to calls or tickets received at the IT Helpdesk, providing in-person or remote support to users in a friendly and More ❯

the workplace. The Role As part of the expansion of our Managed Services business, Simpson Associates has an opportunity for a Microsoft Data Solutions Support Analyst to join our team. As the key contact for supported customers, the Microsoft Data Solutions Support Analyst performs a critical … role on the service desk, not only providing day-to-day support but also shaping the evolution of customers' solutions and building a meaningful operational partnership. The Microsoft Data Solutions Support Analyst will be a self-motivated individual who is a subject matter expert and able to … for all supported customers across the technology and providing an excellent level of customer service. Work with a small number of key customers to support and expand the partnership with Simpson Associates, owning the support service delivery for those customers. Confident and capable in handling support calls More ❯

An experienced COINS Support Analyst is required to join a leading international engineering and construction organisation. The company focuses on design and build contracts for end user clients, specialising in the Food, Pharmaceutical, Logistics, Data Centre and Advanced Manufacturing sectors. The COINS Support Analyst will be … responsible for the day-to-day support and maintenance of the COINS ERP system. He or She will provide COINS support, advice and guidance for internal users in addition to supporting access controls, workflows and the processes related to people joining, leaving or moving on the system. Additionally … the COINS Support Analyst will work closely with the systems team to support the roll-out of new functionality and enhancements. The ideal candidate will have a strong technical background, strong knowledge of COINS ERP and the ability to manage multiple tasks simultaneously. The company, meanwhile, offers More ❯

Category: IT or Software Desktop Service and Support Level: Experienced (Non-Manager) Term: contract, 3 months Weekly hours: 37.5 Salary: GBP 25 per hour Location: London IT Support Analyst - Temporary £25 per hour (inclusive of holiday pay) Hybrid - London office - 3 days per week Are you an … experienced 1st and 2nd Line IT Support Analyst? We are recruiting for an IT Support Analyst with a strong background in delivering 1st and 2nd line helpdesk support and managing the service desk. You will also be involved in project-based work and supporting the … manager in delivering the IT strategy. To apply, you should have a solid technical background, with experience in providing technical support to end-users. You will have experience in managing and maintaining hardware, software, and network infrastructure. Additionally, you will have experience in managing user accounts, configuring laptops, and More ❯