Reference: COINS_ Posted: April 14, 2025 The COINS SupportAnalyst will be responsible for the day-to-day support, and maintenance of the COINS ERP system. This individual will provide COINS support, advice and guidance for internal users as well as supporting access controls, workflows, and … a strong technical background, good knowledge of COINS ERP, and the ability to manage multiple tasks simultaneously. Main Duties and Responsibilities for the COINS SupportAnalyst: End User Support and Incident Management: Provide COINS support, advice and guidance for internal users, resolving issues within agreed SLAs … Log support issues and liaise with 3rd party application vendors to ensure resolution of service incidents User Access Management: Handle the user lifecycle (starters, movers, leavers), ensuring appropriate access is granted and revoked. Manage delegation of tasks, approvals, and authorisations within the system System Maintenance: Maintain documentation for system More ❯
Senior Application SupportAnalyst - Commodities Trading Fantastic opportunity for an experienced Application SupportAnalyst with a background supporting Front Office trading to grow their career in a fast-growing and hugely successful commodities trading business based in Central London. Hybrid working model, with excellent working culture … and colleagues at the top of their game. The successful Application SupportAnalyst will have prior experience working in a similar role supporting high-functioning trading or similar front office teams within Commodities trading. You will be working with the latest technology and exposed to exciting business areas. … Key skills for the Senior Application SupportAnalyst are: Great relationship and interpersonal skills Please apply now for a confidential discussion about the role and your future career. More ❯
Our client, a leading player in international banking, is seeking an Application SupportAnalyst to join their dynamic team. This role offers the opportunity to work within the Loan Solutions team, contributing to the design and implementation of solutions across all local products and services. The successful candidate … will have the chance to work in a thriving environment that values sustainable economy, ethical standards, and employee development. APPLICATION SUPPORTANALYST Keywords: Application Support, Analyst, Structured Finance Modelling, Loan Solutions, Data Analysis * Competitive salary range of £52,000 - £66,000 * Based in London * Opportunity to … work with a leading player in international banking What you'll do: As an Application SupportAnalyst, you will play a crucial role within the Loan Solutions team. Your primary responsibility will be supporting loan solutions by developing and maintaining analytical tools and reporting for structured finance transactions More ❯
IT SupportAnalyst - Accountancy, £35K, 5 days onsite IT SupportAnalyst - Leading Accountancy, £35K, fully onsite About the company Our client is a leading accountancy firm. The team is looking for an IT SupportAnalyst to support end users on workplace solutions. About … the role Provide 1st/2nd line support to end users in a timely manner. Support new joiner IT onboarding and offboarding of leavers. Resolve tickets promptly and/or escalate to relevant parties when necessary. Maintain logs and processes accordingly to the IT ticketing system. Assist the More ❯
Are you an enthusiastic IT SupportAnalyst looking to provide 2nd line support in a large enterprise environment? The IT SupportAnalyst is an opportunity for an experienced IT support professional to work with colleagues across Digital & Technology, including on key projects such as … deployments or installations. We are looking for a highly skilled and motivated individual to join our IT Support Services team. With a can-do attitude, you'll play a vital role in supporting users both remotely and desk-side, with most of your work being escalated from our IT … Service Desk. You'll support both staff and student computers, providing a quick response to standard day-to-day issues and requests, as well as engaging with projects. You'll be based at Chelsea College of Arts and occasional travel to Camberwell College of Arts and Wimbledon College of More ❯
Application SupportAnalyst - Sought by Investment bank based in London - Contract - Hybrid *inside IR35* An Application SupportAnalyst is an IT professional who provides technical support across a wide spectrum of in-house and vendor software used by the business. Typically as part of an … application support team, the Application SupportAnalyst needs both technical knowledge and "people" skills to do their job well to enable the team to meet the needs of the business given how interwoven technology and the business world have become. Duties and Responsibilities BAU/Triage … st line support to ensure integrity and availability of supported applications for internal and external customers - Primary Role Become SME for a number of existing or new applications as required - Primary role Follow documented Procedures to resolve service desk tickets Plan, prepare and deliver project requirements Provide Audit and More ❯
Category: IT or Software Desktop Service and Support Level: Experienced (Non-Manager) Term: contract, 3 months Weekly hours: 37.5 Salary: GBP 25 per hour Location: London IT SupportAnalyst - Temporary £25 per hour (inclusive of holiday pay) Hybrid - London office - 3 days per week Are you an … experienced 1st and 2nd Line IT SupportAnalyst? We are recruiting for an IT SupportAnalyst with a strong background in delivering 1st and 2nd line helpdesk support and managing the service desk. You will also be involved in project-based work and supporting the … manager in delivering the IT strategy. To apply, you should have a solid technical background, with experience in providing technical support to end-users. You will have experience in managing and maintaining hardware, software, and network infrastructure. Additionally, you will have experience in managing user accounts, configuring laptops, and More ❯
Job Description Helpdesk and Desktop SupportAnalyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop SupportAnalyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral … hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root … cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments More ❯
Destination Sport IT SupportAnalyst This role is based in our Manchester office; you must live within a commutable distance. Occasional domestic/international travel to remote offices. Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach to … We are proud to have 7 market-leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new IT SupportAnalyst will be responsible for ensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action. … Provide technical support and technical project delivery to both the internal IT team and wider Business Stakeholders. This is a varied & hands-on role, as our new IT SupportAnalyst you will: Work with our 7 sport companies within Destination Sport to ensure our Desktop estate across More ❯
years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide. The role The Senior IT SupportAnalyst delivers all IT Support and Service capabilities for HDI UK&I users, both onsite and virtually. Reporting directly to the Head of … IT, the scope of this role includes ensuring the execution of IT support and operating standards required to support the HDI UK&I business. The ideal candidate will have at least 3 years' experience providing Level 1 to Level 2 support. This role will act as a first … IT teams in Germany to resolve issues with centrally provided systems. Ultimately, the aim will be for this role to act as first line support for the UK & Ireland branch. Key accountabilities Support and Service Delivery: The position will require an individual capable of building key relationships with More ❯
Dynamics SupportAnalyst - London (Hybrid) - Dynamics CRM, F&SCM One of our clients in London is hiring for a Dynamics 365 SupportAnalyst for a growth position. Key Skills: User Support - 1st, 2nd and 3rd line support experience to resolve tickets within SLAs System More ❯
Dynamics SupportAnalyst - London (Hybrid) - Dynamics CRM, F&SCM One of our clients in London is hiring for a Dynamics 365 SupportAnalyst for a growth position. Key Skills: User Support - 1st, 2nd and 3rd line support experience to resolve tickets within SLAs System More ❯
Infrastructure Compliance & SupportAnalyst, London Client: London Fire Brigade Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: ed90e5dc49df Job Views: 3 Posted: 02.04.2025 Expiry Date: 17.05.2025 Job Description: An exciting opportunity has arisen at the London Fire Brigade for an Infrastructure Compliance … Support Analyst. An Infrastructure Compliance and SupportAnalyst is required to support the Brigade's server environment, ensuring the server and client infrastructure is fully supported, modern, and compliant to Cyber Essentials standards. Successful candidates should have experience in the following technical subject matters: Hypervisor Platforms More ❯
FX Front Office Application Support (Analyst/Associate) Societe Generale is one of Europe's leading financial services groups and a major player in the economy for over 160 years, supporting 25 million clients every day with more than 126,000 staff in 65 countries. Our Group draws … business units with their Information Systems. Based in London, one of Europe's leading financial marketplaces, you will join the Fixed Income & Currencies (FIC) Support team, which serves as a proximity business support unit for the FIC operations in London. Summary of Key Purposes of the Role: As … an Application SupportAnalyst in a dynamic and demanding environment, you will support market activities primarily for Front Office users based in London, Paris, and EMEA. You will address functional and technical issues impacting pricing, electronic market contributions, negotiations, and STP booking, while also being exposed to More ❯
Social network you want to login/join with: Are you an IT Support professional with at least a year of experience in a similar role? This is your chance to advance your career in a dynamic and growing organisation. Join our IT team as an IT SupportAnalyst , providing essential support to over 3,000 users. As we embark on an exciting digital transformation journey, you will play a key role in enhancing our Operations, Care, Quality, and Central Services systems-ensuring seamless user support and effective business operations. What We Offer: Salary … reward for outstanding contributions) Staff appreciation days and long service awards Friendly, supportive team environment with regular social events Key Responsibilities: Provide responsive IT support to end-users, both onsite and remotely Monitor and manage the IT support ticket queue, ensuring timely resolution Prioritise and escalate technical issues More ❯
1st/2nd Line - Windows and Mac The 1st/2nd Line SupportAnalyst will be part of a new team and will provide phone support as well as hands-on, desk-side systems support for all end user issues across multiple locations. This role will … provide end-to-end support for end user issues, from hands-on work to the co-ordination of other IT support teams including setting up starters and leavers, infrastructure and application groups. The Technical SupportAnalyst is also responsible for the installation, configuration, and troubleshooting of … peripherals including, but not limited to desktops, laptops, printers, MFD's and all mobile devices. Responsibilities Responsible for providing technical assistance and end user support Must deliver exemplary customer service to all users from top to bottom ITIL experience would be useful 85% Windows, 15% Mac (but Mac users More ❯
Innovative Systems , one of the world's most trusted providers of best-of-breed data quality and compliance solutions, is looking for an Application SupportAnalyst (Software SupportAnalyst) to join our fast-growing Customer Success team in London, UK. You will gain satisfaction knowing that … countries to identify potential money laundering and terrorist financing threats - helping to keep us all a bit safer. What you will be doing Application Support Analysts regularly use problem-solving, communication, and SQL skills. You will combine knowledge of our products with your analytic and technical skills to provide … variety and interesting new challenges each day enabling you to continually grow your skills as you interact and learn from other teams. Unlike traditional support roles, at Innovative you get to: Perform simple product installations - providing a pathway into professional services or hosted consulting, pre-sales, engineering, product management More ❯
place where you can bring your whole self to work – a people-first company that helps you be the best you can be. IT SupportAnalyst Role Overview: As an I.T. SupportAnalyst, you’ll play a vital role at DUAL, delivering exceptional, customer focused & service … driven support on a variety of applications, Salesforce being the primary technology. The Service & Support group have a wide remit, they currently support users in UK and Europe with colleagues and vendors across the globe inclusive of coordination of IT security, DR and BCP planning. The profile … and trouble shoot, as well as our own bespoke Salesforce implementation developed internally with multiple partners. You will work alongside a team of other support analysts across the globe with a blend of experience and seniority. You will report into the Service and Support manager who will provide More ❯
Applications SupportAnalyst Hybrid - London - 3 days a week £50,000 - £60,000 Our client is a FTSE100 market leading organisation who are looking for an Applications SupportAnalyst to join their growing enterprise IT operations team. You'll be involved in supporting business-critical systems More ❯
Applications SupportAnalyst Hybrid - London - 3 days a week £50,000 - £60,000 Our client is a FTSE100 market leading organisation who are looking for an Applications SupportAnalyst to join their enterprise IT operations team. You’ll be involved in supporting business-critical systems, driving More ❯
Applications SupportAnalyst Hybrid - London - 3 days a week £50,000 - £60,000 Our client is a FTSE100 market leading organisation who are looking for an Applications SupportAnalyst to join their enterprise IT operations team. You’ll be involved in supporting business-critical systems, driving More ❯
CR2, Croham, Greater London, United Kingdom Hybrid / WFH Options
Exportmaster Systems Limited
Developer/SupportAnalyst Hybrid application software developer and customer supportanalyst Exportmaster Systems Limited has been providing UK exporters with management and documentation systems for over thirty-five years. We have an enviable list of well-known companies among our customers, using Exportmaster software as … a vacancy for a multi-talented, enthusiastic person to join our team to help us continue the development of our Windows product line and support our customers. The role will be varied but will include: Development of new Exportmaster software using the Delphi rapid pplication development toolset. Maintenance of … existing Exportmaster application source code. Providing fixes and enhancements for customers as well as assisting with new releases. Provide front-line support to our customers via phone and email, plus using tools like Teams and Zoom. Using screen-sharing apps like TeamViewer for remote support and “hands-on More ❯
Our client, a leading global hedge fund, is seeking a highly motivated Desktop SupportAnalyst to join their growing global systems team in London. The firm has experienced significant growth over the past 15 years and now manages assets exceeding $10bn, with a presence in key global financial … hubs. As a Desktop SupportAnalyst , you will be the primary point of contact for all technical support queries from the London user base and will support other offices globally. This role offers the opportunity to develop your technical skill set while providing essential support in a fast-paced trading environment. Key Responsibilities: Provide technical support for a broad range of financial software and tools, with an emphasis on troubleshooting and delivering excellent customer service. Serve as the first point of contact for all technical support issues within the London office. Collaborate More ❯
Our client, a leading global hedge fund, is seeking a highly motivated Desktop SupportAnalyst to join their growing global systems team in London. The firm has experienced significant growth over the past 15 years and now manages assets exceeding $10bn, with a presence in key global financial … hubs. As a Desktop SupportAnalyst , you will be the primary point of contact for all technical support queries from the London user base and will support other offices globally. This role offers the opportunity to develop your technical skill set while providing essential support in a fast-paced trading environment. Key Responsibilities: Provide technical support for a broad range of financial software and tools, with an emphasis on troubleshooting and delivering excellent customer service. Serve as the first point of contact for all technical support issues within the London office. Collaborate More ❯
Dependant upon experience Contract type: Permanent Date posted: A market-leading provider of online global legal analysis and regulatory monitoring is seeking a Client SupportAnalyst to work within their Client Support Team. The Client SupportAnalyst will work directly with the organisation's in … house lawyers and product teams, providing content management and administrative support for existing and new products, together with supporting external clients and other administrative tasks such as liaising with the Finance department regarding client billing activities for new subscriptions and renewals. The Responsibilities: Primary point of contact for all … client support queries with responsibility for dealing with enquiries made over the telephone, by email or through the products website feedback. Working with primary client contacts to ensure appropriate levels of product access are maintained. Working closely with in-house product lawyers assisting with specific product queries. Provide supportMore ❯