19 of 19 Support Analyst Jobs in the North of England

Technical Support Engineer/1st/2nd Line Support Analyst A fantastic opportunity has arisen for a Technical Support Engineer/1st/2nd Line Support Analyst to join our Manchester based firm on a permanent basis. Technical Support Engineer/1st/… 2nd Line Support Analyst Responsibilities and Duties: * Provide end-user IT assistance on all core desktop applications and technologies. * Assist the Service Desk Delivery Manager in the triage of tickets, including: * Serving as the end user advocate, maintaining regular communication with end users as necessary to keep them … changes or agreed outages. * Collect missing/necessary information from end users and accurately create and update service tickets in our ticketing system. Technical Support Engineer/1st/2nd Line Support Analyst Knowledge, Sills and Experience: * ITIL Certification is preffered * Experienced working with, troubleshooting and improving More ❯

the workplace. The Role As part of the expansion of our Managed Services business, Simpson Associates has an opportunity for a Microsoft Data Solutions Support Analyst to join our team. As the key contact for supported customers, the Microsoft Data Solutions Support Analyst performs a critical … role on the service desk, not only providing day-to-day support but also shaping the evolution of customers' solutions and building a meaningful operational partnership. The Microsoft Data Solutions Support Analyst will be a self-motivated individual who is a subject matter expert and able to … for all supported customers across the technology and providing an excellent level of customer service. Work with a small number of key customers to support and expand the partnership with Simpson Associates, owning the support service delivery for those customers. Confident and capable in handling support calls More ❯

Destination Sport IT Support Analyst This role is based in our Manchester office; you must live within a commutable distance. Occasional domestic/international travel to remote offices. Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach to … We are proud to have 7 market-leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new IT Support Analyst will be responsible for ensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action. … Provide technical support and technical project delivery to both the internal IT team and wider Business Stakeholders. This is a varied & hands-on role, as our new IT Support Analyst you will: Work with our 7 sport companies within Destination Sport to ensure our Desktop estate across More ❯

Have you recently been working in Customer Services, OR, Customer Support? Do you thrive in delivering an excellent Customer Services? Then this role is for you - as a 1st line IT Support Analyst. We can offer you: A starting salary of £23,700 + overtime You will be … You will be joining a company that offers training and a genuine career path with an additional benefits package. As the 1st Line IT Support Analyst you will: Be the main contact via telephone to support and assist pharmacy dispensers with IT problem resolution. Provide telephone support … them quickly and efficiently. Document issues/problems and raise them to the 2nd line team. We are looking for a 1st Line IT Support Analyst with : A customer service delivery background Good general IT skills. Problem-solving attitude and aptitude. Good communication skills both written and verbal. More ❯

Tittle: Operations Support Analyst/Messaging Ops Support Engineer Contract Length: 12 Months Location: Chester (3 days onsite per week) Working Pattern: Full Time (need out of hours support) Rate: Highly competitive rate available for suitable candidates Are you ready to make an impact in the … Unified Communications arena? We are seeking a dynamic and skilled Operations Support Analyst/Messaging Ops Support Engineer to join our team! If you thrive in a fast-paced environment and have a passion for technology, this is the perfect opportunity for you! Required Skills & Experience: Experience … Voice Persistent chat - symphony linux based - in the cloud. Familiarity with the Cisco UC Suite, including Teams, Jabber, and WebEx. Experienced in infrastructure to support symphony. Strong experience in Microsoft PowerShell and other scripting technologies. Proficiency with monitoring tools such as Splunk and SCOM. Ability to effectively interface with More ❯

Role: Application Support Analyst Location: Warrington, with travel as required (we offer Hybrid working supported by a Smart Working Policy) Full Time or Part Time: Full Time Directorate: Digital Solutions Salary: Negotiable DOE Company Overview: Ardent is the UK’s leading provider of land, consent management and stakeholder … engagement services to support major infrastructure and regeneration projects from concept to delivery. We are Project Managers, Chartered Surveyors, Transport Planners and Land Referencers, based in London, Birmingham, Warrington, Leeds, Glasgow and Dublin and supporting projects throughout the UK and Ireland. Established in 1992 to provide a 'one stop … deliverable consents and build projects that positively impact people’s lives and the world that we live in. Purpose of the role: The Application Support Analyst will be required to support the Atlas Development lead in day-to-day maintenance of the Atlas database and to carry More ❯

Power Platform Support Analyst Managed Services Leading Intelligent Automation Consultancy Hybrid - Occasional travel £46,000 - £64,000 base + 20% bonus *Must be eligible to work in the UK without sponsorship, now or in future* Are you ready to be at the forefront of Intelligent Automation? Do you … in the space, who have a built a strong reputation within Robotic Process Automation. The team is on the lookout for a Power Platform Support Analyst as part of the Managed Services team, in their expanding Microsoft practice. You will be working in a fast-paced, learning-focused More ❯

reduction. As the adoption of new technologies accelerates, there is an increasing demand for robust Audit Technology Management and Support. This encompasses providing comprehensive support to auditors, executing technical activities related to applications, and ensuring compliance with our extensive security and privacy obligations. The NAO welcomes applications from everyone. … the minimum criteria. The NAO supports flexible working and is happy to discuss this with you at application stage. Responsibilities As an ATS Technical Analyst, you’ll play a key role in supporting the business-critical applications used by our financial audit teams. This is a varied and dynamic … continued development of our audit technology systems. You’ll collaborate with internal teams and third-party suppliers; help drive improvements and deliver exceptional user support to over 700 colleagues. User & Application Support Provide responsive and high-quality support to a user base of approximately 700. Resolve tickets More ❯

Job summary We are looking to fill a Desktop Support Analyst posts within the Desktop Support Team in the Health Informatics Service at Leeds and York Partnership NHS Foundation Trust. This role sits within a small team supporting the desktop and printer infrastructure throughout the Trust. This … duties of the job The post holder with carry out all tasks as requested by the Desktop Service Manager. These tasks include provision ICT support for the entire trust, including fault diagnosis and resolution, updates and upgrades of hardware and software on desktop and printers. Proactive maintenance of trust … universities, we are a centre of excellence for teaching, research and development. There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and More ❯

Job Title: Graduate LIMS Application Support Analyst Inviting recent science graduates or candidates with 1-2 years experience in supporting scientific software (Ideally LIMS). Ideally with a Chemistry degree and a real interest in IT/Software as well as science. Department: IT (Business Applications Division - Application … Support Team) Company: Global Scientific Company JOB PURPOSE To work as part of a small 3rd line support team, providing support for business applications and scientific software systems to hundreds of people across the globe. JOB RESPONSIBILITIES Working with tools provided, deliver 3rd line user support … bespoke Business Applications working to agreed SLA's. Create and maintain Knowledge base articles in the Helpdesk tool, to aid swift resolution of future support requests. Keep aligned with the IT Service Model, ensuring delivery against any agreed SLA's. Investigate, analyse and document reported defects, this might include More ❯

Job Title: L1 Analyst – Onsite EUC (Leeds + Surrounding Area) – 12 month FTC Location: Customer Site (University of Leeds + 80-mile radius) Salary - £25,000 - £32,000 per annum Contract: 12 Months (with potential extension) Driving Licence Required Benefits: Private Healthcare, Pension, 25 days holiday rising to … adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We're looking for a friendly, proactive IT Support Analyst to join our Helpdesk team onsite, providing deskside support, device installations, and assistive tech setup across Leeds and nearby areas. You … ll be the face of tech support for end users — helping them stay connected and productive. Job Specification – L1 Analyst - Onsite Onsite device setup, hardware swaps, replacements, and handovers Supporting users with assistive technology and accessibility Working across multiple locations (up to 75 device installs) Providing excellent customer More ❯

1st/2nd Line IT Support Analyst - Leeds - Professional Services REF 765 Work Hours: 35 hours per week (07.00 - 19.00 with 1 hour for lunch). Flexibility is required according to workloads and requires on-call support after probationary period. Industry: Professional Services JOB PURPOSE: The IT … Technician will be responsible for providing 1st and 2nd line support for desktop hardware, software, and business systems. DIMENSIONS: Working within a team of 2 people reporting into the IT Service Team Leader. Development of the IT role and knowledge within the business. Responsibilities: Support the business by … line technical support. Administration of accounts in Active Directory and Microsoft Exchange. Liaise and work with external and internal technical contacts on incident resolution. Support the Root Cause Analysis process for significant issues. Proactively investigate trends in incidents. Document known errors/fixes and process with SOPs. Completion of More ❯

1st/2nd Line IT Support Analyst - Leeds - Professional Services REF 765 Work Hours: 35 hours per week (07.00 - 19.00 with 1 hour for lunch). Flexibility is required according to workloads and requires on-call support after probationary period. Industry: Professional Services JOB PURPOSE: The IT … Technician will be responsible for providing 1st and 2nd line support for desktop hardware, software, and business systems. DIMENSIONS: Working within a team of 2 people reporting into the IT Service Team Leader. Development of the IT role and knowledge within the business. Responsibilities: Support the business by … line technical support. Administration of accounts in Active Directory and Microsoft Exchange. Liaise and work with external and internal technical contacts on incident resolution. Support the Root Cause Analysis process for significant issues. Proactively investigate trends in incidents. Document known errors/fixes and process with SOPs. Completion of More ❯

1st/2nd Line IT Support Analyst – Leeds – Professional Services REF 765 Work Hours: 35 hours per week (07.00 - 19.00 with 1 hour for lunch). Flexibility is required according to workloads and requires on-call support after probationary period. Industry: Professional Services JOB PURPOSE: The IT … Technician will be responsible for providing 1st and 2nd line support for desktop hardware, software, and business systems. DIMENSIONS: Working within a team of 2 people reporting into the IT Service Team Leader. Development of the IT role and knowledge within the business. Responsibilities: Support the business by … line technical support. Administration of accounts in Active Directory and Microsoft Exchange. Liaise and work with external and internal technical contacts on incident resolution. Support the Root Cause Analysis process for significant issues. Proactively investigate trends in incidents. Document known errors/fixes and process with SOPs. Completion of More ❯

years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration. We're looking for a Support Analyst to work on 1st & 2nd line support issues our clients may face. You will be passionate about developing your career and … experience in Technical Support and will join a great team working with high-profile customers across the Government sector. Responsibilities First line and second line support responsibility, ensuring that the customer's issues are clearly understood. Where possible/necessary, replication of the issues to enable the identification … Communicate with our clients by various channels. Admin tasks as required, such as receipt validation. Creation of knowledge articles. Provide extended out of hours support where necessary. Any other related duties as required. Ability to act as an escalation point as required. Requirements Experience of working within a dynamic More ❯

Your new company Hays Recruitment are working closely with an organisation in York to recruit an IT Support Analyst/Trainer to help new starters during the onboarding stage and provide IT Support. This role requires travel within North and East Yorkshire, so the successful candidate must have … access to their own vehicle. Your new role IT Support/Trainer Permanent York Travel across sites £32,000 to £36,000 (Dependent on Experience) What you'll need to succeed Experience delivering training and/or onboarding in a professional services environment Strong understanding of business processes and … in return 26 days holiday plus bank holidays with the potential to increase up to 29 days on qualifying length of service Flexitime scheme, support varied working patterns (condensed hours, part-time hours) and offer working from home/working from different offices where possible Extra day off for More ❯

services Qualifications Ideally strong GCSE/A level and/or IT degree Work Hours 37.5 hours per week Skills and Responsibilities An IT Support Assistant is required, reporting to the IT Support and Project Manager of a Leeds City Centre (behind train station) technology-focused financial services … suit a person looking for an all-round general office role with a good knowledge of IT hardware, technology systems, and their management. The support role (90+% of time) involves: Supporting org head office systems. Liaising with outsourced service providers to ensure ongoing service levels are maintained to ITIL … standards. Procurement of IT related hardware/software/licenses. Support of the IT development network, maintenance/backup/upgrades/etc. Asset logging and management. Prioritising and dealing with 350+ end users from 1st line to 3rd line support. Configuration and testing of Tablet PCs and software. More ❯

banks and hedge funds. About the Role and Responsibilities We are seeking a smart and motivated individual to join our team as a Sales Support Analyst. The ideal candidate will have a keen attention to detail, excellent presentation skills, and strong communication abilities. This role is critical in ensuring … s sales and recruitment processes. This position has sponsorship from our CEO & Founder, and provides exposure to C-level executives. Key Responsibilities: Sales & Recruitment Support: Provide admin and data analytics support for both recruitment and sales teams. Assist in aligning internal meetings and coordinating recruitment and sales weekly … an up-to-date repository of resumes in our CRM system (Salesforce) and internal database by uploading original and formatted CVs to candidate profiles. Support coding processes within Salesforce to ensure data accuracy and compliance. Resume Formatting: Ensure proper formatting and presentation of employees' and contractors' CVs before submission More ❯

Job Title: 1st/2nd Line Support Engineer ⭐ Salary: £25,000-27,500+Shift Allowance ⭐ Location: Harrogate (Hybrid) ⭐ Employment Type: Permanent A leading service provider with a growing team in Harrogate are looking for a motivated individual with technical experience to join a 2nd Line Support team. This is … opportunity for someone with a passion for learning and advancing their career in tech. The role will involve... Providing 1st/2nd line technical support, managing customer queries and technical issues. Troubleshoot and resolve faults across various technologies including broadband, networking, firewalls, SD-WAN, VoIP, and more. Monitor, manage More ❯