Job title: Technical SupportSpecialist Are you passionate about science and problem-solving? Do you have a background in chemistry, physical sciences, or hands-on lab experience? If so, this is your opportunity to put your expertise to work in a dynamic, customer-facing role! Responsibilities: You'll … D projects. This is a varied and fast-paced position, perfect for someone who enjoys applying their scientific knowledge in real-world applications. Technical Support - You'll be the go-to expert, helping customers and colleagues with product selection, troubleshooting, and technical advice via phone, email, and online chat. … paced environment. Team Player with Initiative - You'll collaborate with various departments but also be confident working independently. ACS are recruiting for a Technical SupportSpecialist . If you feel that you have the skills and experience required in this advertisement to be a Technical SupportSpecialistMore ❯
1st Line Technical SupportSpecialist required for an Electronics solutions provider (electronic components, embedded solutions, displays, printers, fans, etc) based in the Reading area (Theale). The company focus on the following: Broadband Technologies: Delivering solutions for Fiber, DSL, and the growing demand for Mobile Broadband connectivity. (Brands … Security Solutions: Offering a range of Firewalls, VPNs, and cloud-based security services to protect networks and data. (Brands: Zyxel ) We are seeking a SupportSpecialist with a passion for technology, strong problem-solving skills, and a commitment to excellent customer service. In this role within our technical … team, you will be responsible for 1st Line Technical Support, RMA triage, and case management using a trouble-ticketing system. The hands-on experience and specialist product knowledge gained will provide a pathway for career advancement. 1st Line Technical SupportSpecialist Job Overview 1st Line Technical More ❯
1st Line Technical SupportSpecialist required for an Electronics solutions provider (electronic components, embedded solutions, displays, printers, fans, etc) based in the Reading area (Theale). The company focus on the following: Broadband Technologies: Delivering solutions for Fiber, DSL, and the growing demand for Mobile Broadband connectivity. (Brands … Security Solutions: Offering a range of Firewalls, VPNs, and cloud-based security services to protect networks and data. (Brands: Zyxel ) We are seeking a SupportSpecialist with a passion for technology, strong problem-solving skills, and a commitment to excellent customer service. In this role within our technical … team, you will be responsible for 1st Line Technical Support, RMA triage, and case management using a trouble-ticketing system. The hands-on experience and specialist product knowledge gained will provide a pathway for career advancement. 1st Line Technical SupportSpecialist Job Overview 1st Line Technical More ❯
1st Line Technical SupportSpecialist required for an Electronics solutions provider (electronic components, embedded solutions, displays, printers, fans, etc) based in the Reading area (Theale). The company focuses on the following: Broadband Technologies Delivering solutions for Fiber, DSL, and the growing demand for Mobile Broadband connectivity. (Brands … Security Solutions Offering a range of Firewalls, VPNs, and cloud-based security services to protect networks and data. (Brands: Zyxel) We are seeking a SupportSpecialist with a passion for technology, strong problem-solving skills, and a commitment to excellent customer service. In this role within our technical … team, you will be responsible for 1st Line Technical Support, RMA triage, and case management using a trouble-ticketing system. The hands-on experience and specialist product knowledge gained will provide a pathway for career advancement. 1st Line Technical SupportSpecialist Job Overview 1st Line Technical More ❯
1st Line Technical SupportSpecialist required for an Electronics solutions provider (electronic components, embedded solutions, displays, printers, fans, etc) based in the Reading area (Theale). The company focuses on the following: Broadband Technologies Delivering solutions for Fiber, DSL, and the growing demand for Mobile Broadband connectivity. (Brands … Security Solutions Offering a range of Firewalls, VPNs, and cloud-based security services to protect networks and data. (Brands: Zyxel) We are seeking a SupportSpecialist with a passion for technology, strong problem-solving skills, and a commitment to excellent customer service. In this role within our technical … team, you will be responsible for 1st Line Technical Support, RMA triage, and case management using a trouble-ticketing system. The hands-on experience and specialist product knowledge gained will provide a pathway for career advancement. 1st Line Technical SupportSpecialist Job Overview 1st Line Technical More ❯
Job title: Technical SupportSpecialist Reports to: Field Applications Manager EMEA Location : Manchester Science Park Contract Type : Full-time, Permanent Salary & Benefits : Competitive Salary + Benefits Package About Yourgene Health: Yourgene Health is a leading integrated technologies and services business, enabling the delivery of genomic medicine. The group … Yourgene also has a global laboratory service network equipped to be a full life-cycle partner for c clinical, research and pharmaceutical organisations to support partners at the preclinical, clinical, and post market stage to develop, manufacture, obtain regulatory approval and commercialise new products and services. In addition, Yourgene … they are recognised and rewarded for their achievements and commitment, everyone plays a critical role in our growth journey. Description of role: The Technical SupportSpecialist will play a key role in the support of customers using Yourgene Health Products. The Technical SupportSpecialist will More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Redcentric
Redcentric | Network SupportSpecialist Division Connectivity - Network Support Job Location Harrogate Reports To Network Support Team Leader Job Description As a Network SupportSpecialist at Redcentric, you will be part of a team of 3rd Line Engineers who work closely together to provide the … highest level of technical support to our customers. You will handle complex queries, resolve faults, and implement network changes, playing a critical role in maintaining our customers IT environments. When not working on customer facing issues, there are lots of opportunities to get involved with internal projects. Working within … technical understanding of the business product set, contributing towards the development and continual improvement of new and existing products. Offer technical leadership to other support teams by providing support and formal training. Develop and maintain customer facing and internal documentation. Manage the integrity of configuration information stored on More ❯
Application SupportSpecialist - Keep Our Tech Running Smoothly! Are you a problem-solver with a passion for technology? At Elior UK , we're looking for an Application SupportSpecialist to provide third-level support for our business applications. In this role, you'll work closely … partners to resolve major outages and ensure system reliability . You'll also collaborate with our UK Development Team and Elior Group IT to support shared infrastructure, services, and applications. If you enjoy troubleshooting, optimizing systems, and working in a dynamic IT environment, we'd love to hear from … as the primary UK application contact for Group IT. Provide technical expertise for projects and service teams. Implement and document application and database changes. Support IT Service Desk escalations. Manage and maintain Intune and Mobile Device Management (MDM). Deliver training as needed. What good looks like? Knowledge and More ❯
1st Line Technical SupportSpecialist required for an Electronics solutions provider (electronic components, embedded solutions, displays, printers, fans, etc) based in the Reading area (Theale). The company focus on the following: Broadband Technologies: Delivering solutions for Fiber, DSL, and the growing demand for Mobile Broadband connectivity. (Brands … Security Solutions: Offering a range of Firewalls, VPNs, and cloud-based security services to protect networks and data. (Brands: Zyxel) We are seeking a SupportSpecialist with a passion for technology, strong problem-solving skills, and a commitment to excellent customer service. In this role within our technical … team, you will be responsible for 1st Line Technical Support, RMA triage, and case management using a trouble-ticketing system. The hands-on experience and specialist product knowledge gained will provide a pathway for career advancement. Job Overview 1st Line Technical Support: Assist customers by phone and More ❯
Application SupportSpecialist Application Deadline: 1 October 2025 Department: 61-458 - Technology - Live Operations Employment Type: Full Time Location: UK - Leeds Reporting To: Connor Rose Description WHAT'S YOUR NEW ROLE ABOUT? Are you passionate about live sport? Are you someone who takes pride in getting the job … deliver to our ever-growing number of customers. This is a fast-paced live environment that the right candidate can thrive in. Our application support team sits centrally to the business. It is a great opportunity to develop your own skills and knowledge and learn about how a game … side of the world ends up playing seamlessly on to a customer's device. This is an exciting opportunity to join our 24x7 application support team and play a pivotal part in bringing so many of our customers the sport they want combined with great user experience. Our application More ❯
1st Line Technical SupportSpecialist required for an Electronics solutions provider (electronic components, embedded solutions, displays, printers, fans, etc) based in the Reading area (Theale). The company focus on the following: Broadband Technologies: Delivering solutions for Fiber, DSL, and the growing demand for Mobile Broadband connectivity. (Brands … Security Solutions: Offering a range of Firewalls, VPNs, and cloud-based security services to protect networks and data. (Brands: Zyxel) We are seeking a SupportSpecialist with a passion for technology, strong problem-solving skills, and a commitment to excellent customer service. In this role within our technical … team, you will be responsible for: 1st Line Technical Support Assist customers by phone and email, answering basic product and technology questions. Diagnose, troubleshoot, and resolve technical issues in a timely manner, escalating to higher-level support when necessary. RMA (Product Returns): Create RMA cases as directed. Assist More ❯
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
Reed Technology
Junior SupportSpecialist Chester - on-site/hybrid working £23,000 - £25,000 + annual bonus & benefits Our client in Chester is looking for a passionate and enthusiastic Junior SupportSpecialist who will be providing top-tier technical assistance and excellent customer support. This role is … be solving technical challenges but also shaping the future of customer engagement through your insights and expertise Main duties and responsibilities: Deliver exceptional technical support via Phone, Email, WebChat, ensuring every client feels valued and understood Become an expert in their products, from integrations to the intricacies of our … provide innovative solutions Handle customer queries professionally, ensuring technical issues are resolved efficiently to maintain high customer satisfaction Proactively suggest and implement improvements in support processes to enhance service efficiency and customer satisfaction Collaborate with our internal customer and engineering teams to solve pain points and troubleshoot technical issues More ❯
culture - with a focus on internal promotion and developing our people. Scope of Role Reporting to our IT Service Delivery Manager, as an IT SupportSpecialist your primary role will be to support the Systems Administrator with a variety of tasks from Hardware/Software setup and … supporting the IT team by providing essential support services to the wider company. As an IT SupportSpecialist, you will: Setup laptops for new users (Mac OS, Windows, Linux) Help respond to first level IT support tickets from employees Learn about system administration across a number More ❯
Configuration Management & Digital Engineering SupportSpecialist - Senior Location: Stafford and Quantico, VA Clearance: Active Secret (TS/SCI eligible preferred) Type: Full Time Alexandria Insights is seeking a highly capable Configuration Management & Digital Engineering SupportSpecialist - Senior to provide hands-on support to a Department … CRBs) and Configuration Control Boards (CCBs), ensuring proposed changes, Engineering Change Proposals (ECPs), and Requests for Variance (RFVs) follow established workflows and approval authorities. Support the establishment, documentation, and control of Functional, Allocated, and Product baselines. Assist with the creation and maintenance of baseline descriptions and the tracking of … train government and contractor team members on digital engineering best practices and configuration control processes to improve enterprise-level data integrity and decision-making. Support the development and implementation of structured, repeatable CM workflows using Microsoft 365 tools, including SharePoint, TEAMS, and Power Platform applications. Track the implementation status More ❯
Technical SupportSpecialist First line IT telephone support for customers including routine preventative maintenance for customer databases, dial in to customer networks to restart servers, IT application support e.g. set up reports and file sharing, setting up new users etc Provide technical support for all … product lines for customers and employees Provide support for field based Technical Support Specialists (TSS) e.g. processing product requests Assist with all in-house workshop activities such as pre-installation, pre-implementation and system checks for all products Generation and extension to certification for operators via eLearning platforms … e.g, BrainShark Monthly WeQAs participation for all products Complaint escalation and resolution through appropriate channels in Europe and/or US Tech Support Maintain Pivotal and TMS complaint handling databases Maintain the technical status of the sales demo analyser pool HBTA and BCA stock control for demonstration analysers Monitor More ❯
German-Speaking Technical SupportSpecialist – 1st Line | Reading (Hybrid/On-site) We are currently hiring a German-speaking 1st Line Technical SupportSpecialist to join a global organisation’s team based in Reading. This will be office based during probation/training, with the option … will also coordinate with suppliers, manage loan equipment logistics, and ensure an exceptional level of customer service is consistently delivered! Key Responsibilities: Provide technical support for hardware and software issues Troubleshoot using diagnostic decision trees Communicate with dealers and suppliers to resolve faults efficiently Manage warranty collections and replacement … and written) Solid understanding of PC systems and networking A keen interest in IT/systems Strong communication and problem-solving skills Previous customer support or call centre experience This is a great opportunity to join a well-established, customer-focused team with a strong emphasis on quality, collaboration More ❯
Job Title: Data & Analytics - Alteryx SupportSpecialist Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Circa £47,500 depending on skills and experience What you'll be doing: Act as the … technical lead, offering expert support across the Alteryx product suite to all users and delivering value through best practices Provide technical leadership and guidance, focusing on developing and promoting new key functionality for wider use across BAE Systems Manage internal and external suppliers to meet agreed service levels, challenging … solving skills Oversee Alteryx service activities, including administration, query resolution, and troubleshooting product faults Lead Alteryx product upgrades, ensuring alignment with BAE Systems' requirements Support architects and development teams to ensure a smooth transition of future Alteryx deliverables into service Transfer critical Alteryx skills to department staff, enhancing the More ❯
Aldermaston, Berkshire, United Kingdom Hybrid / WFH Options
AWE
AWE is recruiting for a Systems SupportSpecialist with previous experience of working in a supply chain/procurement environment, to support our new strategic sourcing solution, JAGGAER. Please note, this is an 18-month fixed term contract. Location: RG7 4PR, located between Reading and Basingstoke, with … solution that offers tools for strategic sourcing, supplier management, and contract management. We have a go live date in July 2025. As a Systems SupportSpecialist, you will be responsible for ensuring all users have the correct access and that the system is working as expected and available … to the sourcing community. You will understand what is changing, what measures to put in place, be prepared and support the team. This includes providing training on processes, systems and workflows within AWE. Depending on when you join us, you may even get involved in testing of the system More ❯
Tadley, Hampshire, South East, United Kingdom Hybrid / WFH Options
AWE Plc
AWE is recruiting for a Systems SupportSpecialist with previous experience of working in a supply chain/procurement environment, to support our new strategic sourcing solution, JAGGAER. Please note, this is an 18-month fixed term contract. Location: RG7 4PR, located between Reading and Basingstoke, with … solution that offers tools for strategic sourcing, supplier management, and contract management. We have a go live date in July 2025. As a Systems SupportSpecialist, you will be responsible for ensuring all users have the correct access and that the system is working as expected and available … to the sourcing community. You will understand what is changing, what measures to put in place, be prepared and support the team. This includes providing training on processes, systems and workflows within AWE. Depending on when you join us, you may even get involved in testing of the system More ❯
German-Speaking Technical SupportSpecialist 1st Line Reading (Hybrid/On-site) We are currently hiring a German-speaking 1st Line Technical SupportSpecialist to join a global organisation s team based in Reading. This will be office based during probation/training, with the option … will also coordinate with suppliers, manage loan equipment logistics, and ensure an exceptional level of customer service is consistently delivered! Key Responsibilities: Provide technical support for hardware and software issues Troubleshoot using diagnostic decision trees Communicate with dealers and suppliers to resolve faults efficiently Manage warranty collections and replacement … and written) Solid understanding of PC systems and networking A keen interest in IT/systems Strong communication and problem-solving skills Previous customer support or call centre experience This is a great opportunity to join a well-established, customer-focused team with a strong emphasis on quality, collaboration More ❯
Reading, Great Lea Common, Berkshire, United Kingdom
DiSRUPT
German-Speaking Technical SupportSpecialist – 1st Line | Reading (Hybrid/On-site) We are currently hiring a German-speaking 1st Line Technical SupportSpecialist to join a global organisation’s team based in Reading. This will be office based during probation/training, with the option … will also coordinate with suppliers, manage loan equipment logistics, and ensure an exceptional level of customer service is consistently delivered! Key Responsibilities: Provide technical support for hardware and software issues Troubleshoot using diagnostic decision trees Communicate with dealers and suppliers to resolve faults efficiently Manage warranty collections and replacement … and written) Solid understanding of PC systems and networking A keen interest in IT/systems Strong communication and problem-solving skills Previous customer support or call centre experience This is a great opportunity to join a well-established, customer-focused team with a strong emphasis on quality, collaboration More ❯
contributions that matter. Regardless of your role, YOU improve patients' lives every day. Get to know us and join our team as Medical Devices SupportSpecialist (Southampton) Job Function: Repair & Service Location: GB Work Flexibility: Field-based (Hospital) KARL STORZ is one of the world's leading suppliers … STORZ applies tradition and experience to think about tomorrow, today. The company caters for future trends with sophisticated products, services and processes that systematically support our global activities. Our commitment to performance and professionalism means we can guarantee both user and patient the ideal solution. In doing so, we … jobs in all our corporate locations. The Role To strengthen our team, KARL STORZ Endoscopy (UK) Ltd has a vacancy for an Medical Devices SupportSpecialist based in Southampton . The primary responsibility of this role is to provide on-site, hands-on client support for KARL More ❯
under-represented within our community. We recognise the value of a fulfilling and balanced work and personal life which promotes wellbeing. We seek to support colleagues in achieving this balance and have family-friendly policies, flexible working arrangements and many roles can be suitable for dynamic working arrangement. This … a Real Living Wage Employer-so much so that we go beyond the standard, providing additional supplementary payments at specific pay points to further support our employees' financial wellbeing. Loughborough University is a UKVI Sponsor. Some individuals may require sponsorship to enable them to apply for a visa to … the right to work in the UK. Please note certain roles are not eligible for sponsorship. Job details Job title: Communications and Business Partnering SupportSpecialist Job reference: REQ240666 Date posted: 25/07/2024 Application closing date: 14/08/2024 Location: Loughborough Package: Management More ❯
solutions that streamline even the most complex B2B payment flows, including Level 3 purchasing data and intricate procurement processes. About the Role - The Application SupportSpecialist is responsible for providing expert technical support for the company's software applications, with a particular focus on SaaS platforms and … API-driven services. This role involves being the primary point of contact for customer support, particularly for inbound calls, delivering proactive first-line and second-line support, troubleshooting issues, and ensuring all service level agreements (SLAs) and customer service requirements are consistently met. Responsibilities: Call Taking & Customer Interaction … before discussing sensitive account details and that all necessary forensic information is gathered during the call, including timestamps, account codes, and issue details. Technical support & Troubleshooting: Provide technical support for API integrations, troubleshooting issues using tools such as Postman, Splunk, and other diagnostic utilities (PFG). Ensure correct More ❯
solutions that streamline even the most complex B2B payment flows, including Level 3 purchasing data and intricate procurement processes. About the Role - The Application SupportSpecialist is responsible for providing expert technical support for the company's software applications, with a particular focus on SaaS platforms and … API-driven services. This role involves being the primary point of contact for customer support, particularly for inbound calls, delivering proactive first-line and second-line support, troubleshooting issues, and ensuring all service level agreements (SLAs) and customer service requirements are consistently met. Responsibilities: Call Taking & Customer Interaction … before discussing sensitive account details and that all necessary forensic information is gathered during the call, including timestamps, account codes, and issue details. Technical support & Troubleshooting: Provide technical support for API integrations, troubleshooting issues using tools such as Postman, Splunk, and other diagnostic utilities (PFG). Ensure correct More ❯