Job title: Technical SupportSpecialist Are you passionate about science and problem-solving? Do you have a background in chemistry, physical sciences, or hands-on lab experience? If so, this is your opportunity to put your expertise to work in a dynamic, customer-facing role! Responsibilities: You'll … D projects. This is a varied and fast-paced position, perfect for someone who enjoys applying their scientific knowledge in real-world applications. Technical Support - You'll be the go-to expert, helping customers and colleagues with product selection, troubleshooting, and technical advice via phone, email, and online chat. … paced environment. Team Player with Initiative - You'll collaborate with various departments but also be confident working independently. ACS are recruiting for a Technical SupportSpecialist . If you feel that you have the skills and experience required in this advertisement to be a Technical SupportSpecialistMore ❯
Evesham, Worcestershire, United Kingdom Hybrid / WFH Options
Gleeson Recruitment Group
Application SupportSpecialist Location: Hybrid (Home & Worcestershire based office) Hours: 30 - 37.5 hours per week, Monday to Friday Salary: Competitive, based on experience About Us Our client is a market leading business who are looking for a Application SupportSpecialist to help us maintain, optimise, and … improve our IT systems and business applications. The Role As an Application SupportSpecialist, you will support the maintenance of the IT systems and business applications that keep the operations running smoothly. You'll be part of a team responsible for troubleshooting, system integration, data management, and … functional role where you'll play a key part in ensuring our applications work efficiently while also supporting system improvements. Key Responsibilities Application & System SupportSupport the ERP with various business applications. Microsoft Applications & CRM Support - Assist with MS 365, CRM, and other business-critical applications. Data More ❯
Job title: Technical SupportSpecialist Reports to: Field Applications Manager EMEA Location : Manchester Science Park Contract Type : Full-time, Permanent Salary & Benefits : Competitive Salary + Benefits Package About Yourgene Health: Yourgene Health is a leading integrated technologies and services business, enabling the delivery of genomic medicine. The group … Yourgene also has a global laboratory service network equipped to be a full life-cycle partner for c clinical, research and pharmaceutical organisations to support partners at the preclinical, clinical, and post market stage to develop, manufacture, obtain regulatory approval and commercialise new products and services. In addition, Yourgene … they are recognised and rewarded for their achievements and commitment, everyone plays a critical role in our growth journey. Description of role: The Technical SupportSpecialist will play a key role in the support of customers using Yourgene Health Products. The Technical SupportSpecialist will More ❯
Technical SupportSpecialist – (Job Ref: 25N/TECS) Randox Laboratories continues to develop disruptive innovations in Diagnostics and Healthcare globally. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for … 2024. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for a Technical SupportSpecialist within our Customer Support team. What does the Technical Support team do? Our technical support team sits within our customer services … Contract Offered : Full-time, Permanent Working Hours/Shifts : 40 hours per week, Monday to Friday from 08.40 to 17.20. What does the Technical SupportSpecialist role involve? This role is responsible for providing support and troubleshooting to the end users of Randox products. This is an More ❯
Newark, Nottinghamshire, Newark on Trent, United Kingdom
Principal IT
Application SupportSpecialist - £32000 per annum - Nottingham Principal IT are working with a global player in the support services sector that are looking for an Application SupportSpecialist to join their team. In this role you will play a vital part in supporting their future … looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The Application Specialist will oversee and manage critical business applications to ensure they meet the evolving needs of the organisation. This role includes supporting and maintaining key … systems, providing end-user support, and ensuring the smooth operation of applications across the business. The Application Specialist will also contribute to general IT support functions to maintain seamless operations. Key Responsibilities: Develop and manage customisations and integrations for applications to enhance functionality and user experience. Provide More ❯
Willenhall, West Midlands, United Kingdom Hybrid / WFH Options
Assa Abloy
Technical SupportSpecialist Sectional Doors UK & Ireland (36332) Can you bring your technical skills to our customer service department? Join our team covering UK & Ireland and enjoy a collaborative culture that empowers you to build a career you can be proud of. Please note this is a home … based role which requires 50% travel. What you would do as our Technical SupportSpecialist Sectional Doors UK & Ireland As our Technical SupportSpecialist you will be responsible for providing technical assistance and field support to our OHSD partners based in the UK. This is … in sectional doors with strong problem-solving skills and the ability to effectively communicate technical information to diverse audiences. You would also: Provide technical support and assistance to partners in the indirect business segment regarding the installation, maintenance, and troubleshooting of sectional doors. Serve as a subject matter expert More ❯
Technical SupportSpecialist In this role the Technical SupportSpecialist will improve the after sales end-customer satisfaction via the implementation of the company’s after sales strategic plan. They will strengthen the after sales presence in the UK & Ireland dental market and promote sales through … after sales successes. They will support Dentsply Sirona’s equipment dealers’ network and the end user customers with Dentsply Sirona Connect Technology Solutions (CTS). Role and Responsibilities Ensure aftersales end customer satisfaction for the whole product portfolio. Support the existing dealer network as a technical specialist for the whole product portfolio, through on-site customer visits and remote support activities, including helpline assistance. Implementation of technical trainings and support for dealer service engineers in the UK. Delivery of product trainings for end users. Record and track all pertinent information received on product problems More ❯
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
Reed Technology
Technical SupportSpecialist Warrington - Hybrid working £35,000 - £40,000 Our client in Warrington is currently looking for an experienced Technical SupportSpecialist to join their growing team. You will be responsible for overseeing deskside support, ensuring seamless infrastructure operations and acting as the bridge … between the technical team and the wider business. Main duties and responsibilities: Oversee the day-to-day operations of the IT support desk, ensuring timely and effective resolution of technical issues Act as an escalation point and provide escalated support and guidance to the wider business and other … troubleshooting and problem-solving skills Manage and maintain Azure cloud infrastructure, Hyper-V virtualized environments, Active Directory, and other core IT systems Administer and support voice solutions (3CX, Teams Telephony, Horizon by Gamma), M365 services, and networking systems (Cisco, Meraki, Fortinet) Implement and maintain cybersecurity measures, including firewalls, email More ❯
D365 F&O SupportSpecialist Location: Andover, Hampshire (3 days a week onsite) Contract: Fixed-term until December 2025 Salary: £70,000 per annum + Benefits An exciting opportunity has arisen for an experienced D365 F&O Functional SupportSpecialist to join an industry-leading organization … on a fixed-term basis. Working as part of a dynamic team, you will provide expert second- and third-line support for AX and D365 ERP solutions. If you thrive in a fast-paced environment and enjoy collaborating with diverse stakeholders, this role offers a rewarding challenge. About the … Role In this pivotal position, you will: Deliver second- and third-line support for AX and D365 Finance & Operations (F&O) ERP systems. Troubleshoot and resolve incidents in collaboration with third-party providers. Log support calls and maintain comprehensive documentation of resolutions. Work with business analysts to translate More ❯
Evesham, Worcestershire, United Kingdom Hybrid / WFH Options
Gleeson Recruitment Group
to Friday Salary: Competitive, based on experience About Us Our client is a market leading business who are looking for a hands on Application SupportSpecialist to help us maintain, optimise, and improve our IT systems and business applications. The Role As an Application SupportSpecialist … ll play a key part in ensuring our applications work efficiently while also supporting system improvements and future cloud migrations. Key Responsibilities Application & System Support - Monitor and maintain business applications, ensuring seamless performance. NetSuite ERP & API Management - Support, integrate, and manage NetSuite ERP with various business applications. Microsoft … Applications & CRM Support - Assist with MS 365, CRM, and other business-critical applications. Data Management - Handle CSV data uploads into NetSuite for updates and process enhancements. Cloud & On Premise Support - Assist in the future cloud migration of on premise infrastructure. Automation & System Enhancements - Work on improving workflows and More ❯
Senior Digital Specialist - Support Engineer (Covering the North of Scotland) Apply locations Inverness, Aberdeen City (Geog), Dundee Area Office Together we are Trusted to Serve Scotland. Are you ready for a new and rewarding challenge with Scottish Water? As a Senior Digital Specialist - Support Engineer , you … will play a crucial role in delivering exceptional support to our digital users across the North of Scotland. Through both scheduled and ad-hoc visits, you'll ensure systems run smoothly and build positive, productive relationships throughout our organization. This role offers a wide variety of responsibilities with opportunities … sites, including those in remote areas such as the Highlands and Islands, with accommodation provided for longer trips as required. Provide on-site technical support to maintain and enhance our digital systems, performing a range of tasks that support both service maintenance and digital project delivery. Set up More ❯
Technical SupportSpecialist First line IT telephone support for customers including routine preventative maintenance for customer databases, dial in to customer networks to restart servers, IT application support e.g. set up reports and file sharing, setting up new users etc Provide technical support for all … product lines for customers and employees Provide support for field based Technical Support Specialists (TSS) e.g. processing product requests Assist with all in-house workshop activities such as pre-installation, pre-implementation and system checks for all products Generation and extension to certification for operators via eLearning platforms … e.g, BrainShark Monthly WeQAs participation for all products Complaint escalation and resolution through appropriate channels in Europe and/or US Tech Support Maintain Pivotal and TMS complaint handling databases Maintain the technical status of the sales demo analyser pool HBTA and BCA stock control for demonstration analysers Monitor More ❯
We are recruiting for an IT SupportSpecialist to join a software company based in Shoreham. You will be supporting the CS Manager and dealing with the day-to-day management of infrastructure and provide service desk support. Ideally you will have knowledge and a strong level of … understanding of SQL, Unix and AWS (Amazon Web Standard). As an IT SupportSpecialist, your key responsibilities will include: Troubleshooting and resolving support cases Managing patching and endpoint security Supporting cybersecurity initiatives Assisting with the daily management of infrastructure operations Server migrations Requirements: Knowledge of SQL More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Pearson Whiffin IT & Digital
Product SpecialistSupport of Client Issues We are looking for someone who can work with customers/clients to ensure they are fully supported with company products. This will include providing support, ensuring contractual obligations are being met, maintaining documentation and training materials as well as manage … the following skills and experience: Ideally you will come from a service industry background with a focus on ensuring client satisfaction. Experience of providing support to clients covering everything from 1 st line support through to running installations/implementations. Experience of maintaining and writing documents, covering training More ❯
Software SupportSpecialist Location(s) St Ives, Cambridgeshire, England Salary: £23.4k per year + Benefits Job type: Permanent About Us William Martin, part of the wider SRC division, are at the forefront of revolutionising health and safety compliance solutions. With a mission to foster compliance, resilience, and success … the complexities of regulatory landscapes. Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards. Join us in crafting a future where compliance is more than just a necessity; it's the bedrock … end users to enable maximum functionality. Maintaining good communications at all times with your Team members and Colleagues within the business who utilise the support of the Helpdesk Maintaining system competence by ensuring you remain up to date with changes and developments in system functionality, guidance and best practice More ❯
Ashby-De-La-Zouch, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
MacDermid Alpha Electronics Solutions
supply chain, empowering businesses to thrive in today's competitive landscape. Who are we looking for? We now have an opportunity for a Technical SupportSpecialist at our Ashby site. You will play a pivotal role in supporting our customers, both internal and external, with a wide range … Assist the team in answering technical enquiries, speaking directly with the Global Sales Team and end users. Manage the enquiries into a group technical support email mailbox and ensure that all enquiries/tasks are completedin line with the team KPIs. Conduct research, manage various forms of information,and … gathering additional data when available. Assist the Marketing department with various documents and information, including hazard/regulatory information on product artwork, writing technical support documents, article reviews and social media contributions. Attend exhibitions. Visit key customers with the relevant members of the Global Sales Team to gain knowledge More ❯
Xpert Resourcing are excited to be working with an expanding global business. We are searching for an IT SupportSpecialist who will be the UK representative based at the Mildenhall site. Duties to Include Supporting and maintaining the company computer systems, desktops and devices Installing, repairing and upgrading … years equivalent work experience Excellent technical knowledge of network and PC hardware Trouble shooting (hands on ) experience Extensive experience of resolving issues and providing support with PC’s, laptops and printers Knowledge of TCP/IP, Windows and mobile device operating systems Strong customer service skills Experience of working More ❯
IT Support - 1st and 2nd line support at this large successful complex, fast moving and expanding group of businesses. You will take ownership of the IT Systems, troubleshooting and improving systems in this sales and finance focused environment, utilising and coordinating external support where required. We are … understanding of the following: mobile device management security platforms service desk software system upgrades LAN & WAN cloud software We need a confident, competent IT specialist capable of working in an often-pressured environment who is comfortable providing remote/on site weekend emergency support as the business is … also open 7 days a week. The role offers excellent support and autonomy, strong technical budgets and a great team atmosphere working in a contemporary and luxurious environment. You will provide hands-on support and take charge of critical IT projects, working in an environment that values your More ❯
IT Support - 1st and 2nd line support at this large successful complex, fast moving and expanding group of businesses. You will take ownership of the IT Systems, troubleshooting and improving systems in this sales and finance focused environment, utilising and coordinating external support where required. We are … understanding of the following: mobile device management security platforms service desk software system upgrades LAN & WAN cloud software We need a confident, competent IT specialist capable of working in an often-pressured environment who is comfortable providing remote/on site weekend emergency support as the business is … also open 7 days a week. The role offers excellent support and autonomy, strong technical budgets and a great team atmosphere working in a contemporary and luxurious environment. You will provide hands-on support and take charge of critical IT projects, working in an environment that values your More ❯
Customer Support Agent – Professional Opportunity Our Client is seeking a dedicated and proactive Customer Support Agent to join their growing team. This role is pivotal in providing exceptional support to users, responding to queries, and delivering solutions within established SLA parameters. If you have a keen eye … customer-first mindset, and a drive to grow your career in a dynamic environment, this opportunity is for you. Role Overview As a Customer Support Agent, you will manage incoming support requests, diagnose technical issues, and collaborate with internal teams to ensure prompt and effective resolution. You’ll … critical role in enhancing user experiences and identifying opportunities for service improvements, all while embodying professionalism and technical aptitude. Key Responsibilities Efficiently manage inbound support tickets via phone and email, ensuring prompt triage and prioritization. Document and oversee support requests using ticketing systems, maintaining transparency with clients throughout More ❯
a global SaaS type company with a range of accountancy software products within the B2B and B2C marketplace. They are now seeking a Software SupportSpecialist with a good understanding of accountancy and software products. Located at their impressive UK headquarters in central London. This is an … or training. E.g. Xero, Quickbooks, Sage. Ability and desire to learn while staying up to date with the appropriate software solutions. Duties Providing customer support including onboarding partner, strategy and training. Be the first point of contact to resolve challenging customer queries Hold consultative conversations and using questioning skills More ❯
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
Cathcart Technology
The Company Founded in 2017, this organisation are a rapidly growing IT consultancy known for delivering top-tier IT support and solutions across industries like automotive, training and coaching and manufacturing. With a client list that includes top brands like BMW and other industry leaders, they provide tailored, cutting … and young talent. With offices in Telford and Warrington, they are expanding and need someone who can step in and help stabilise the IT support desk while also playing an integral role in the broader IT infrastructure. Once settled the role will also have an aspect of new business … generation! Key Responsibilities: ** Support and Infrastructure Management : Help maintain and support IT systems, including Azure, Active Directory, DNS, DHCP, and Hyper-V environments. ** Networking & Security : Manage and troubleshoot networks (Cisco, Meraki, Fortinet) and implement cybersecurity practices. ** Cloud Services : Administer Microsoft 365 services and ensure smooth operations of Exchange More ❯
Hull, North Humberside, North East, United Kingdom
Vecta Search Group
Vecta Search are working with an EPOS business who are looking for an enthusiastic, customer service driven person to perform a first line support role. A keen interest in technology is important however a customer service first attitude is key to this role. The successful candidate will need a … can do attitude backed up by a tenacity to ensure the customer receives a service that is beyond expectation. The role To diligently fulfil support duties to our clients to ensure system are kept operational, in line with our agreed SLA (Service Level Agreement) and customer expectations. Ensuring that … manner that matches and bridges the gaps between technical and operational people and leaves our customer feeling our service was beyond expectation. Responsibilities Inbound support Respond to inbound support enquiries promptly, with accuracy, and attention to detail. Record all enquiries, communication, and information in Zoho, SharePoint or relevant More ❯
West Sussex, South East, United Kingdom Hybrid / WFH Options
Proactive Appointments Limited
Software Support and Integration Specialist Crawley - Hybrid working £328/Day Inside IR35 My client are seeking a highly skilled Software Support and Integration Specialist to join their dynamic IT team. This role is essential in ensuring the smooth operation of software applications and systems integration … while providing top-tier support to our internal teams and external clients. The ideal candidate is a proactive problem solver with a keen eye for detail, a solid technical background, and excellent communication skills. Key Responsibilities 1. Software Support 2. System Integration 3. Monitoring and Maintenance 4. Collaboration … and Communication Experience: Extensive experience in software support, integration. Proven experience with integration tools and methodologies, such as APIs, middleware, and ETL processes. Technical Skills: Proficiency in troubleshooting and resolving issues related to various software applications, including database management systems, CRM software, and enterprise applications. Familiarity with programming languages More ❯
Job Title: Technical Product Support Engineer – Access Control Systems Job Type: Full-Time My client are a leading manufacturer of innovative access control solutions, providing high-quality security systems to organizations worldwide. They pride themselves on delivering cutting-edge technology and exceptional customer service to ensure their customers' security … needs are met. They are currently seeking a highly skilled and motivated Technical Product Support Engineer to join their team. Job Overview: As a Technical Product Support Engineer, you will be responsible for providing expert support to their customers, ensuring that their access control systems are installed … and providing detailed technical advice to customers. This is a fantastic opportunity for someone with a passion for technology and customer service. Technical Product Support has three primary responsibilities: 1. Taking ownership of customer issues reported and seeing these through to resolution 2. Researching, diagnosing, troubleshooting and identifying solutions More ❯