Job Role: Technical SupportSpecialist (3rd Line) Job Type: Permanent, Hybrid Industry: FMCG Location: Lifton, Devon Salary: £42,000 to £50,000 per annum + Car Allowance + Bonus Profile – Technical SupportSpecialist (3rd Line) Our client is a leading figurehead in the UK food sector … with an unparalleled pedigree dating back to the early 18th century. Job Role – Technical SupportSpecialist (3rd Line) Our client is seeking a highly experienced 3rd Line Technical SupportSpecialist to join their Technical Services team. Candidates will have a strong background in 3rd line support, focusing on incident and service request management, delivering exceptional service to our business. Duties – Technical SupportSpecialist (3rd Line) • Ensure all operational activity is in line with group Enterprise Architecture principles, polices and guidelines • Provide innovation and advice on the technologies used to support and run more »
Employment Type: Permanent
Salary: £42000 - £50000/annum Car Allowance + Bonus
Job Role: End User SupportSpecialist Contract Length: 6 Months Pay: Up to £350 per day (Inside) Location: Maidstone, On-Site Summary A 6 month contract position has opened for a End User SupportSpecialist to join a global food supplier. You will be joining an … exciting and diverse team of technical professionals, and tasked to integrate, test, distribute and support company applications and operating systems. The role is being offered as full-time on-site in Maidstone, with English and Dutch language skills. You will be required to have a valid driving license, and … a valid passport with the ability to travel internationally. The Role As an End User Supportspecialist you'll b taking charge of the on-premise/cloud management solution to manage desktops, laptops and mobile devices on the network or internet-based. We are looking for an more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Talent.AI Limited
where you can make a difference? Are you an ERP enthusiast eager to embrace new challenges? Our client is currently looking for an ERP SupportSpecialist to join their busy team in Blythe Bridge! As an ERP SupportSpecialist, you will play a critical role in … our ERP Systems. Your responsibilities will include maintaining, troubleshooting, and enhancing the ERP software, collaborating with various departments to understand their needs, providing technical support to end users, implementing solutions to improve efficiency and productivity, and documenting processes while creating user guides. Your role will be essential in driving … of Work: Monday to Friday, 37.5 hours per week, with flexible start times between 8:30am 5:00pm or 9:30am 6:00pm. ERP SupportSpecialist Requirements: Minimum of 5 years ERP experience Strong background in IT Proactive approach to problem-solving Excellent organisational skills with the ability more »
Technical Sales SupportSpecialist (FMCG/Chemical Engineering) Northwich (75% UK Wide Travel Involved) £40,000 - £50,000 + Full Product Training + Progression + Company Bonus + Company Car + Paid Travel + Free Lunch + 25 Days Holiday Are you a Technical Sales SupportSpecialist … key stakeholders to execute product trials and drive after-sales growth while ensuring a seamless customer experience. This role would suit a Technical Sales SupportSpecialist with background in adhesive applications within FMCG manufacturing, looking to join a leading company offering full training, career progression, a company car … and a bonus scheme. The Role: Perform site visits for health checks, audits, and reports. Support product trials with the account manager. Manage after-sales for consumables and parts. The Person: FMCG manufacturing experience, ideally in food or beverage. Knowledge of hot melt adhesive equipment Chemical Engineering Degree would more »
Technical SupportSpecialist Manchester £40,000 + Car/Car allowance Join a leading company as a Technical SupportSpecialist, delivering expert solutions in electronic security and access control Purpose of the Role: As a Technical SupportSpecialist, you will play a pivotal role … in delivering high-quality, proactive support to customers, both remotely and on-site. Specialising in electronic security, access control, and door entry systems, you will ensure a seamless experience for customers by providing expert troubleshooting and timely solutions. This role involves close collaboration with various internal teams, including Development … high-level customer service with a focus on commercial awareness. Effectively manage key customer issues and accounts. Leverage all resources to resolve issues and support key clients. Conduct training sessions for both customers and colleagues. Collaborate closely with sales teams and assist in creating technical support materials across more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Dekra Automotive Ltd
Automotive Technical SupportSpecialist Location : Volkswagen Group's National Learning Centre, Wymbush, MK8 8DF Salary : Up to £37,000 per annum + Excellent Benefits! Contract : Permanent, Full-time Benefits : 25 days annual leave plus bank holidays, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension … ready to take the next step in your career? Would you like to put your extensive hands-on expertise to work in a technical support role, helping others solve complex issues while stepping away from the tools? At DEKRA Automotive, we have a unique opportunity for an Automotive Technical … SupportSpecialist to join our global team. Working alongside Volkswagen Group's Technical Support Team, you'll provide guidance and expertise to their Authorised Repairer Network, supporting workshops remotely and contributing to the resolution of challenging cases. This is your chance to transition into a professional environment more »
Corporate SupportSpecialist Location :St Helens Role: Office Based Salary : £25,000 - £30,000 depending on experience My client is a trusted UK provider of telecommunications solutions, offering business mobiles, broadband, VoIP, and more and they are looking to add to their technical teams. Role Overview They are … seeking a skilled and motivated UC SupportSpecialist to deliver exceptional customer service and technical support for Business Phone Systems, including hosted telephony and SIP products. Responsibilities : Provide 1st-line support for VoIP, SIP, and connectivity. Manage and escalate complex issues as needed. Maintain and update … customer records. Support mobile and UC deal processing. Work towards team and company goals while adhering to policies. Requirements : Minimum 1 year of technical support experience. Knowledge of VoIP systems (e.g., Gamma Horizon, 3CX) and IT/LAN/WAN. Strong communication, problem-solving, and time-management skills. more »
Tunbridge Wells, Kent, Royal Tunbridge Wells, United Kingdom Hybrid / WFH Options
Vermelo RPO
Senior Key Account SupportSpecialist required to work for one of the UK and Europe's No1 Cloud-based Telematic providers. Business is booming and the Senior key Account SupportSpecialist is at the heart of it by supporting some of their key customers in their … customers, ensuring a smooth transition and timely implementation of services or products. Collaborate with internal departments to gather necessary information, set up accounts and support with training. Support head of Strategic Account Management in ensuring business processes are being followed within the team. Provide exceptional customer service to … clients, addressing their needs in a timely and professional manner. Support in escalated issues in conjunction with the AM to resolve them to clients' satisfaction. Communicate client feedback and insights to relevant teams to inform product/service improvements and strategic decision. Prepare regular reports and updates for AM more »
Hampshire, South East, United Kingdom Hybrid / WFH Options
Proactive Appointments Limited
IS Client Suport Specialist Based onsite in Crawley, with hybrid working after initial period £38,000 - £42,000 Dependant on experience Permanent full time My client are looking for a talented IT Supportspecialist who excels at customer service and has strong, well-rounded technical skills. As … IS Client SupportSpecialist you will be required to complete the following tasks. Provide Client support with excellent customer service to employees across all European offices Troubleshoot, diagnose and bring to resolution both software and hardware client support requests Incident monitoring of tickets through the ticketing … the company PC image Prepare PC's and iPhones for new starters and follow the company refresh program PC and iPhone management including procurement, support and updates Windows OS and Office updates and upgrades Software vulnerability management to secure company devices using Defender365 Complete software deployments through automatic systems more »
West Sussex, South East, United Kingdom Hybrid / WFH Options
Proactive Appointments Limited
ERP Application SupportSpecialist £50,000 - £60,000 Permanent Based in Crawley + Hybrid working My client are seeking a talented ERP Application SupportSpecialist to join them on a permanent basis Primary responsibility will be providing strong, operations support to the organisation. Developing and more »
D365 F&O SupportSpecialist Location: Andover, Hampshire (3 days a week onsite) Contract: Fixed-term until December 2025 Salary: £70,000 per annum + Benefits An exciting opportunity has arisen for an experienced D365 F&O SupportSpecialist to join an industry-leading organization on … a fixed-term basis. Working as part of a dynamic team, you will provide expert second- and third-line support for AX and D365 ERP solutions. If you thrive in a fast-paced environment and enjoy collaborating with diverse stakeholders, this role offers a rewarding challenge. About the Role … In this pivotal position, you will: Deliver second- and third-line support for AX and D365 Finance & Operations (F&O) ERP systems. Troubleshoot and resolve incidents in collaboration with third-party providers. Log support calls and maintain comprehensive documentation of resolutions. Work with business analysts to translate business more »
Technical SupportSpecialist/Engineer (Software/Engineering) £30,000 - £38,500 + Specialist Industry Training + Career Progression + Life Insurance + Medical Insurance + Enhanced Pension + 33 Days Holiday + Benefits Office Based, commutable from Northwich, Sandbach, Knutsford, Warrington, Stockport, Manchester, Stoke-on-Trent … motivated individual with a background working on Software, Hardware, Electro-Mechanical or similar looking for the opportunity to massively develop your skillset through full specialist training into a niche sector, where you can showcase your skillset and gain recognition, progressing your career through the business and having the ability … technical expert, working as part of a close knit team and having the opportunity to take the technical lead and become the go-to specialist in a company known for looking after their staff and giving them the opportunities to progress and forge a career within the business. This more »
driving a change in the parking industry and reimagining urban mobility , we are currently looking for a detail-oriented and reliable Client and Customer SupportSpecialist to join their growing team. Their mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way … VC/PE investment, they’re scaling rapidly. Role Overview: This role is an excellent opportunity for a motivated professional with experience in customer support who is eager to work in a fast-paced, tech-driven environment. As a Customer and Client SupportSpecialist , you will handle … a wide range of support queries, ensuring high-quality service and effective resolution of customer and client issues. Key Responsibilities: Customer & Client Assistance: Provide support to drivers and clients, addressing queries and support requests efficiently via Zendesk. Stakeholder Communication: Engage with a variety of internal and external more »
Technical SupportSpecialist First line IT telephone support for customers including routine preventative maintenance for customer databases, dial in to customer networks to restart servers, IT application support e.g. set up reports and file sharing, setting up new users etc Provide technical support for all … product lines for customers and employees Provide support for field based Technical Support Specialists (TSS) e.g. processing product requests Assist with all in-house workshop activities such as pre-installation, pre-implementation and system checks for all products Generation and extension to certification for operators via eLearning platforms … e.g, BrainShark Monthly WeQAs participation for all products Complaint escalation and resolution through appropriate channels in Europe and/or US Tech Support Maintain Pivotal and TMS complaint handling databases Maintain the technical status of the sales demo analyser pool HBTA and BCA stock control for demonstration analysers Monitor more »
Hemel Hempstead, Hertfordshire, South East, United Kingdom
Rise Technical Recruitment Limited
Technical SupportSpecialist/Service Desk Analyst (EPOS) £28,000 - £32,000 + Full Training + Hybrid + Career Progression + Premium Overtime + Bonus + 33 days holiday + Benefits Hybrid/Office Based, commutable from Hemel Hempstead, Berkhamsted, Luton, Hatfield, Watford, St Albans, Leighton Buzzard, Aylesbury … individual with a background working on Software, Hardware, IT, Electro-Mechanical or similar looking for the opportunity to massively develop your skillset through full specialist training into a niche sector, where you can showcase your skillset and gain recognition, progressing your career through the business and having the ability … technical expert, working as part of a close knit team and having the opportunity to take the technical lead and become the go-to specialist in a company known for looking after their staff and giving them the opportunities to progress and forge a career within the business. This more »
Rickmansworth, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Expleo Group
the UK alone includes award-winning crossovers, commercial vehicles and the world's most popular electric vehicles. We are looking for an Automotive Technical SupportSpecialist on a contract basis, initially for 6 months. The Automotive Technical SupportSpecialist will be based at the manufacturers UK … head office, providing technical support to dealerships throughout the UK. Using your vehicle experience gained from either working within a vehicle engineering environment, or perhaps a dealership, where have been working as a Master Technician. You will have the ability to help diagnose and solve complex vehicle issues, by more »
LU3, Streatley, Central Bedfordshire, Bedfordshire, United Kingdom
David Horn Ltd
We are looking for a Technical SupportSpecialist to join our team and provide technical assistance to our clients and internal teams. The ideal candidate will be responsible for diagnosing, troubleshooting, and resolving technical issues related to hardware, software, and networking. This role requires strong communication skills, technical … an office based role in our Luton, Bedfordshire office so applications that are outside a commutable distance will not be accepted Key Responsibilities: Customer Support: Provide first-line technical support to clients via phone, email, or through a ticketing system, ensuring issues are resolved promptly and efficiently. Troubleshoot … configurations. Guide clients through step-by-step solutions, offering clear instructions and assistance with problem resolution. Escalate unresolved or complex issues to higher-level support teams or engineering as necessary. System Diagnostics and Troubleshooting: Analyse system issues to identify root causes and provide accurate solutions. Perform diagnostics on various more »
2nd Line – Firewall SupportSpecialist Onsite: Solihull Are you a knowledge leader in Firewall support with the ability to work on Project and delivery activities to support our prestigious central government customers? Do you want to join our growing team and lead the activities in the … daily operation and support of our new service? Do you want to be proud to work for a company that respects its people and is at the forefront of technology? We are looking to grow our team with committed people to providing outstanding windows server support skills for … our customers across the region. The role We are looking for a Firewall Engineer to join our SDWAN Support team, to work on Project and delivery activities to support our prestigious central government customers. This role will join our growing team and lead the activities in the daily more »
Maidstone, England, United Kingdom Hybrid / WFH Options
KEF | Kent Engineering & Foundry
The Product SupportSpecialist (internally known as Product Solutions Administrator) is a critical role within the Sales Operations Hub at KEF, dedicated to delivering exceptional customer support. In this position you will manage customer inquiries through email, live chat, and phone, focusing on issues ranging from technical support … and hybrid working is also available. Responsibilities include: Serve as the primary interface for KEF customers (D2C), dealers and distributors (B2B), providing detailed product support and solutions within the Sales Operations Hub. Efficiently manage customer inquiries across email, live chat, and phone, ensuring consistent delivery of high-quality service. … a commitment to resolving customer issues effectively. Handle a broad range of customer queries, including technical troubleshooting, RMA coordination, returns processing, and follow-ups. Support customers who have made purchases through both e-commerce platforms and physical dealer locations. Engage in ongoing professional development to stay informed of industry more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Intertek
We are recruiting for a Product SupportSpecialist to be the initial point of contact for clients needing support with their custom applications. Your goal is to provide exceptional service both internally and externally. ABOUT YOU This is an entry-level position, and no prior experience is … raised until resolved Be able to set clear expectations for a consistent, quality customer experience ABOUT THE OPPORTUNITY As a member of the Application Support Team, you will support our internal and external clients on custom applications. Covering all aspects from customer engagement, configuration, user training and testing … calls/incidents and direct as appropriate Confidently communicate with internal and external clients Create and update training documentation Participate in system testing and support user acceptance testers Attend client meetings to gather feedback and requirements Support the Application Manager in analytical tasks WHAT WE OFFER Join Intertek more »
Software SupportSpecialist Location(s) St Ives, Cambridgeshire, England Salary: £23.4k per year + Benefits Job type: Permanent About Us William Martin, part of the wider SRC division, are at the forefront of revolutionising health and safety compliance solutions. With a mission to foster compliance, resilience, and success … the complexities of regulatory landscapes. Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards. Join us in crafting a future where compliance is more than just a necessity; it's the bedrock … end users to enable maximum functionality. Maintaining good communications at all times with your Team members and Colleagues within the business who utilise the support of the Helpdesk Maintaining system competence by ensuring you remain up to date with changes and developments in system functionality, guidance and best practice more »
St Ives, Belgrave Square, Greater London, United Kingdom
william martin
Software SupportSpecialist Location(s) St Ives, Cambridgeshire, England Salary: £23.4k per year + Benefits Job type: Permanent About Us William Martin, part of the wider SRC division, are at the forefront of revolutionising health and safety compliance solutions. With a mission to foster compliance, resilience, and success … the complexities of regulatory landscapes. Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards. Join us in crafting a future where compliance is more than just a necessity; it's the bedrock … end users to enable maximum functionality. Maintaining good communications at all times with your Team members and Colleagues within the business who utilise the support of the Helpdesk Maintaining system competence by ensuring you remain up to date with changes and developments in system functionality, guidance and best practice more »
Woking, Surrey, South East, United Kingdom Hybrid / WFH Options
RevM Limited
We are excited to offer a fantastic opportunity for a Junior HubSpot Technical SupportSpecialist to join our growing team at RevM. This role is perfect for someone who has started a career in a HubSpot systems administration role and is eager to progress within a dynamic consultancy … processes while also having the opportunity to pursue learning opportunities. You'll be at the heart of our client success, leveraging your expertise to support, implement, and optimise HubSpot CRM systems. Your role involves handling and responding to support enquiries, hands-on configuration, developing custom solutions, and managing … their overall Hubspot experience in mind. Collaborate within HubSpot (with teams such as Customer Success and Product) when required. Coordinate and respond to customer support requests, keeping clients updated on progress Provide technical support, troubleshooting, and solutions for client HubSpot portals Assist in delivering high-quality HubSpot implementations more »
Bamber Bridge, Lancashire, UK Hybrid / WFH Options
Lanes Group
round the clock coverage for customers and clients alike. About the Role: The Lanes Group are seeking a highly motivated and detail-oriented System SupportSpecialist to oversee the administration and support of our business systems. This individual will serve as the first point of contact for … Ability to work collaboratively with technical and non-technical teams. A proactive approach to identifying and resolving system inefficiencies. Previous experience in a similar support role is a plus. If you're a proactive, solutions-oriented individual with a knack for improving system functionality and user experience, we encourage … you to apply! *Known internally as Business Application Support Analyst* What you will get in return: In joining the Lanes Group, the UK’s largest independent provider we are committed to fostering a workplace culture that prioritises the well-being, growth, and safety of our employees. Through continuous training more »
and other departments to introduce new products (NPI), foster continuous improvement, and address complex customer issues as an escalation point. The Field and Product SupportSpecialist is responsible for ensuring an exceptional customer experience and high product quality while providing effective solutions to customer challenges. Responsibilities: Support … for new product launches and manage Beta plans. Establish and maintain customer service documents, policies, procedures, and reporting formats; work with technical writers and support teams to develop training materials. Drive improvements in product design, reliability, and maintenance with product management and engineering. Determine spare part needs and document more »