UserResearcher £75,000 + bonus London – Hybrid (2 days on-site) **Must be SC Clearable** A global digital transformation consultancy is looking for an experienced UserResearcher to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services. This role … is dedicated to using agile methodologies to ensure that every discovery and design project is deeply rooted in user understanding, resulting in accessible, intuitive services that minimize friction and complexity within the public sector! Key Responsibilities of the UserResearcher: • Identify research needs and select the best … research methods for each project. • Develop, document, and present comprehensive research plans outlining study goals and methodologies. • Conduct a variety of user research activities, including preparing discussion guides, creating information-gathering tools, and facilitating user research sessions. • Engage with users through interviews, workshops, and ethnographic research to build more »
City Of London, England, United Kingdom Hybrid / WFH Options
Anson McCade
UserResearcher Day Rate: Up to £75,000 +10% Bonus Clearance: Active SC Required! Location: London - Hybrid In office: 2-3 days per week The Opportunity: A Digital Design Consultancy seeks an influential UserResearcher to help design and implement a transformative Government Digital Service (GDS … select appropriate methods for each project. Develop Research Plans: Develop and present clear research plans outlining goals and methodologies to ensure team alignment. Conduct User Research: Lead user research activities, including moderating sessions and preparing discussion guides to gather authentic feedback. Foster User Connections: Engage users through … Insights: Analyse diverse research findings to extract actionable recommendations that drive improvement. Synthesise Findings: Collaborate with cross-functional teams to turn insights into compelling user stories. Visualise Experiences: Create visual representations of user journeys and experiences to clarify complex data. Present Insights: Communicate insights effectively to stakeholders, delivering more »
Senior UserResearcher London/Hybrid SC Clearable/SC Cleared Anson McCade are current partnering with a leading organisation in the UK as they seek to appoint a Senior User Researcher. In this role, the postholder will identify research, carry out research activities, engage with users … and analyse results. Prior experience working with in the Public Sector and active SC Clearance would be highly desirable. The Senior UserResearcher responsibilities will include: Assess project needs to determine research requirements and choose the most effective research methods. Create, document, and present research plans that define … study objectives and methodologies. Perform user research activities, such as preparing discussion guides, developing data collection tools, and facilitating user sessions. Establish strong connections with users through in-depth interviews, workshop facilitation, and ethnographic research techniques. Evaluate research findings, including quantitative data, to produce meaningful insights and practical more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Anson McCade
UserResearcher Domain: BIG4 Consulting Grade: Consultant - Manager Industry: Defence & Security Location: Bristol – Hybrid Onsite: 2-5 days per week *Applicants must be British Nationals with SC Clearance, willing to obtain DV (Developed Vetting) to be considered!* The Opportunity: Maintaining National Security is a 24-hour-a-day … Government partners with this Big4 Firm to empower critical thinking and drive value across its strategic initiatives and technology investments. The Role: As a UserResearcher in the public sector, you'll uncover insights that drive innovation in government digital services. By understanding the needs and challenges of … diverse communities, you’ll promote a user-centred approach to service design. You'll conduct research methods like interviews and usability testing to amplify citizens' voices and translate findings into actionable insights. Collaborating with cross-functional teams, you'll ensure design decisions reflect real user experiences. Your advocacy more »
City Of London, England, United Kingdom Hybrid / WFH Options
Anson McCade
UserResearcher Domain: BIG4 Consulting Grade: Consultant - Manager Industry: Defence & Security Location: Central London – Hybrid Onsite: 2-5 days per week *Applicants must be British Nationals with SC Clearance, willing to obtain DV (Developed Vetting) to be considered!* The Opportunity: Maintaining National Security is a 24-hour-a … Government partners with this Big4 Firm to empower critical thinking and drive value across its strategic initiatives and technology investments. The Role: As a UserResearcher in the public sector, you'll uncover insights that drive innovation in government digital services. By understanding the needs and challenges of … diverse communities, you’ll promote a user-centred approach to service design. You'll conduct research methods like interviews and usability testing to amplify citizens' voices and translate findings into actionable insights. Collaborating with cross-functional teams, you'll ensure design decisions reflect real user experiences. Your advocacy more »
Role; UserResearcher Location; Hybrid - London Rate; £450-£500 Outside IR35 Duration; 6 Months Sector; Financial Services In this UserResearcher contract role, you'll: Uncover the voice of users: Design and conduct user research (interviews, surveys, usability testing) to understand the needs, challenges, and … into actionable insights for our product and design teams. Collaborate with a dynamic team: Work closely with product managers, designers, and developers to ensure user voices are heard and addressed throughout development. Drive impact, fast: This is a fast-paced environment where your contributions will directly influence the product … roadmap and impact real people's lives. The Ideal UserResearcher Candidate: Proven experience as a UserResearcher, ideally within the banking of financial services domain. A strong understanding of the UR landscape within Financial Services. Expertly skilled in qualitative and quantitative research methods, including interviews more »
UserResearcher Location : Remote (ad-hoc on-site) Salary : £60,000 - £75,000 + 10% bonus Shape the Future of Public Services Join a global design network dedicated to delivering user-centred, accessible services with real-world impact. As a UserResearcher, you’ll work … enhancing accessibility for all. Key Responsibilities Research Planning : Identify project needs and select the most effective research methods to deliver valuable insights. Execution : Conduct user research through interviews, workshops, and ethnographic methods to gather comprehensive user data. Synthesis : Translate findings into actionable insights, including journey maps, storyboards, and … Engagement : Confidently present insights to stakeholders, making data-driven recommendations that drive impactful change. What We’re Looking For: Experience : Proven background as a UserResearcher, ideally within government, public services, or consulting roles that leverage data to enhance user experiences. Presentation Skills : Strong ability to present more »
UserResearcher Location: London Salary: £75,000 - £78,000 Package: 10% bonus Overview A leading digital solution provider with a large presence in the United Kingdom is seeking a UserResearcher with prior experience working in the public sector. This is a chance to join their … that works alongside both public and private sector clientele, so their will be opportunities for cross industry exposure. Role requirements Work experience as a UserResearcher (UX), from public services directly or via consultancy firms and agencies or organisations where research has been critical in facilitating data-driven more »
UserResearcher – Defence & Security Locations : London, Bristol, Cheltenham, Manchester Salary : £50,000-£80,000 Benefits Package : 5-10% bonus, DV clearance bonus, private medical, dental, and optical insurance, 25 days annual leave plus public holidays (option to buy up to 10 additional days), cash allowance. The Organisation : Join … known for its commitment to solving complex challenges for the public sector, Defence, and Security clients. This Big Four consultancy is looking for experienced User Researchers to contribute to mission-critical projects that enhance public safety and national security. As a UserResearcher, you’ll apply both … qualitative and quantitative methods to uncover user insights that shape digital solutions and improve service effectiveness. You’ll work alongside multidisciplinary teams to advocate for user needs, influence design decisions, and ultimately create products and services that resonate with real users. Role Responsibilities : • Conduct user research studies more »
UserResearcher – Defence & Security Locations : London, Bristol, Cheltenham, Manchester Salary : £50,000-£80,000 Benefits Package : 5-10% bonus, DV clearance bonus, private medical, dental, and optical insurance, 25 days annual leave plus public holidays (option to buy up to 10 additional days), cash allowance. The Organisation : Join … known for its commitment to solving complex challenges for the public sector, Defence, and Security clients. This Big Four consultancy is looking for experienced User Researchers to contribute to mission-critical projects that enhance public safety and national security. As a UserResearcher, you’ll apply both … qualitative and quantitative methods to uncover user insights that shape digital solutions and improve service effectiveness. You’ll work alongside multidisciplinary teams to advocate for user needs, influence design decisions, and ultimately create products and services that resonate with real users. Role Responsibilities : • Conduct user research studies more »
UserResearcher – Defence & Security Locations : London, Bristol, Cheltenham, Manchester Salary : £50,000-£80,000 Benefits Package : 5-10% bonus, DV clearance bonus, private medical, dental, and optical insurance, 25 days annual leave plus public holidays (option to buy up to 10 additional days), cash allowance. The Organisation : Join … known for its commitment to solving complex challenges for the public sector, Defence, and Security clients. This Big Four consultancy is looking for experienced User Researchers to contribute to mission-critical projects that enhance public safety and national security. As a UserResearcher, you’ll apply both … qualitative and quantitative methods to uncover user insights that shape digital solutions and improve service effectiveness. You’ll work alongside multidisciplinary teams to advocate for user needs, influence design decisions, and ultimately create products and services that resonate with real users. Role Responsibilities : • Conduct user research studies more »
UserResearcher – Government, Design, Agile, Digital, User Story , London, Hybrid Our Client within the Public Sector requires a proven UserResearcher to work within a multi-talented Agile team of designers and developers to turn user research findings into stories and actions that lead … out research activities with users that help the team get a deep understanding of the people that uses our government services. Working with lead user researchers and service managers to develop and advocate appropriate research strategies to understand user needs for a service, and to continually test and … improve the service Fostering a culture of team involvement in user research, team analysis, design rationale and decision making based on user needs Managing and mentoring user researchers and junior user researchers to ensure quality of research, and drive improvements in practice. Planning, designing, preparing and more »
UserResearcher Location: London Hybrid working Salary: £70,000 - £78,000 + 10% bonus + benefits You must be have existing SC Clearance or be willing and eligible to go through it About the Role: We are looking for an experienced UserResearcher to join our … team and lead critical research initiatives. In this role, you will shape user-centered experiences, engaging in in-depth research activities and collaborating with cross-functional teams to transform findings into actionable insights. You’ll leverage diverse research methods, from in-depth interviews to journey mapping, to inform data … government projects and SC clearance (or eligibility) is highly preferred. Key Responsibilities: Define research needs and identify appropriate methods to achieve project goals. Conduct user research through interviews, workshops, and ethnographic techniques. Synthesize data into actionable insights, utilizing visualization tools like journey mapping. Collaborate with multi-disciplinary teams, translating more »
UserResearcher Location: London – Hybrid Employment: Full Time All applicants must hold a SC (Security Clearance) clearance to apply. The Opportunity: For the UK Government, maintaining National Security is a 24-hour-a-day, 365-day-a-year mission. To support these complex operations, the MoD partners with … this Big4 Firm to empower critical thinking and drive value across its strategic initiatives and technology investments. The Role: As a UserResearcher, you’ll be engaged in complex technology projects within the UK’s Defence, Intelligence, and Military Agencies, planning and executing user research studies using … various methods, such as interviews, usability testing, surveys, and ethnographic research. Working closely with multidisciplinary teams, you'll analyse user data to offer actionable insights. Additionally, you'll create user archetypes, journey maps, and other design artefacts to communicate insights and effectively support decision-making processes. Required Skills more »
UserResearcher – SC Cleared – GDS Projects We’re looking for a talented UserResearcher to join a fast-paced team, working on meaningful projects within the public sector. If you have a passion for user-centered design and experience in government digital services (GDS), this … is an opportunity to make a real impact. Role Highlights: Conduct research to understand user needs, behaviors, and motivations, shaping products and services that genuinely improve lives Collaborate with cross-functional teams, including designers, developers, and product managers, to integrate research insights into the design process Design and execute … Use your understanding of accessibility and inclusivity to ensure services are usable for all citizens Requirements: Active SC Clearance is essential Strong experience in user research, ideally within GDS frameworks Skilled in both qualitative and quantitative research methods Ability to work collaboratively in agile environments Excellent communication skills to more »
UserResearcher – SC Cleared – GDS Projects We’re looking for a talented UserResearcher to join a fast-paced team, working on meaningful projects within the public sector. If you have a passion for user-centered design and experience in government digital services (GDS), this … is an opportunity to make a real impact. Role Highlights: Conduct research to understand user needs, behaviors, and motivations, shaping products and services that genuinely improve lives Collaborate with cross-functional teams, including designers, developers, and product managers, to integrate research insights into the design process Design and execute … Use your understanding of accessibility and inclusivity to ensure services are usable for all citizens Requirements: Active SC Clearance is essential Strong experience in user research, ideally within GDS frameworks Skilled in both qualitative and quantitative research methods Ability to work collaboratively in agile environments Excellent communication skills to more »
UserResearcher – SC Cleared – GDS Projects We’re looking for a talented UserResearcher to join a fast-paced team, working on meaningful projects within the public sector. If you have a passion for user-centered design and experience in government digital services (GDS), this … is an opportunity to make a real impact. Role Highlights: Conduct research to understand user needs, behaviors, and motivations, shaping products and services that genuinely improve lives Collaborate with cross-functional teams, including designers, developers, and product managers, to integrate research insights into the design process Design and execute … Use your understanding of accessibility and inclusivity to ensure services are usable for all citizens Requirements: Active SC Clearance is essential Strong experience in user research, ideally within GDS frameworks Skilled in both qualitative and quantitative research methods Ability to work collaboratively in agile environments Excellent communication skills to more »
Manchester Area, United Kingdom Hybrid / WFH Options
Stealth iT Consulting
A Top Tier IT Consultancy are on the search for SC Cleared User Researchers for a permanent position to get involved with some exciting projects! Candidates must have LIVE SC Clearance. Permanent role! Offering up to £55,000 per annum. Remote role with occasional client visits! On behalf of … our client, a global IT consultancy leader, we are seeking User Researchers for permanent positions. You will collaborate with one of their public sector clients. GDS experience is crucial. Our client is dedicated to user-centered design, critical thinking, problem-solving, and the creation of digital services and … products. As a UserResearcher, you'll: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. Contribute to creating better products and services that solve users’ problems and more »
site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent UserResearcher Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors and we have … budget of £55000 + full bens available. Primary skills and experience required: Must hold active SC (Security Check) clearance Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from … using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where you’ve led the user research and influenced the design of a product or service through the insights you’ve gathered. Familiarity with using prototypes to test hypotheses, assumptions more »
Leeds / London / Southport / Exeter, United Kingdom
NHS England
professionals. The work we do has a direct impact onpatients lives, helping them access the essential services they need as quickly as possible. Our User Researchers have an inclusive, user-centred approach and enjoy adapting and learning at pace. You will be joining a supportive user research … We're looking for someone who's able to work to understand complex services and programmes of work, as well as contribute to developing user-centred practices in your team. Main duties of the job As aUser Researcheryou will be responsible for: Working on a complex programme that has … a direct impact on NHS staff and the public Working as part of a multi-disciplinary team to conduct user research to understand the needs of healthcare professionals and patients Leading user research to enable user centred design of inclusive services Providing user insights that will more »
Bristol, City of Bristol, United Kingdom Hybrid / WFH Options
Department for Transport
upon-Tyne, Nottingham, Oldham, Swansea About The Job Job summary It's a great time to join DVSA as we look to expand the User Research function in our growing User Centred Design team. We work in established multidisciplinary continuous improvement teams and also in the early stages … working on high-profile digital services that are used by millions of people every day. You will play a pivotal role in developing the User Research profession within DVSA through setting and assuring research standards, managing and developing researchers, developing ways of working that meet the needs of our … service teams and stakeholders, and championing user-focused and inclusive research and design. Your work will help ensure the safety of citizens on Great Britain’s roads and contribute to keeping Britain moving safely and sustainably. There’s never been a better time to join the DVSA. Our Digital more »
Wilmslow, England, United Kingdom Hybrid / WFH Options
The Citation Group
Job Title: UX Researcher Location: Wilmslow/Remote – Flexible Working Full-Time Hours of Work: 09:00 – 17:30 or in line with business needs The Role You’ll will play a key role in evolving the direction of Citation’s group wide software platform Atlas – our Business Services … get to obtain research on various products to ensure we put the client’s needs at the heart of our products. As a UX researcher, you'll need to: Work closely with the Product team to understand the vision of the Atlas platform. Help to build upon our current … research methods to gather continual feedback. Plan, design and conduct user testing processes from developing user recruitment through to test moderation, analysis and reporting. Conduct discovery research to gather insights for new product and concept developments. Actively balance client research with market trends and business aspirations to validate more »
Manchester Area, United Kingdom Hybrid / WFH Options
TrunkBBI
Job Title: UX Researcher Location: Manchester Office, UK (Hybrid - 3 days office/2 days WFH) Salary/Experience: £30,000-£35,000 | 2 Years+ | We’re looking for someone to step up into a mid-level position (salary will be dependent on experience). TrunkBBI is an innovative … full-service agency, servicing a diverse client base of nationally and internationally renowned brands. We’re in search of a talented UX Researcher to join our dynamic and fast growing UX & CRO team. Operating from our Manchester office, you will collaborate with teams across the business to deliver impactful … insights and drive user-centric product development. Working on a wide variety of brochure and lead gen websites, e-commerce, SAAS products, apps, games and interactive content. (Important to note, we tell you this to demonstrate the variety of work you may be involved with, you do not need more »