1 of 1 User Researcher Jobs in the North East

Job summary In this role you will lead the user research community in the HRA's journey to develop its digital services. The Digital Directorate is modernising and transforming the business, ensuring the user is at the heart of everything; including the delivery of business solutions using agile … to ensure it is understandable for others to work with. Engaging with stakeholders, you will facilitate collaborative approaches to prioritise requirements and deliver key user insights to constantly improve the design of services; demonstrating a proactive approach to alignment with Government service standards, so that optimum outputs and solutions … are delivered to meet user needs, organisational objectives and policy intent. Main duties of the job The post holder will: Develop and assure good user research practices. Identify, capture and implement user needs. Implement service strategy with sound research to enable excellent service design. Provide guidance across More ❯