Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
the Job: Administer and support our Microsoft 365 environment, including Exchange, SharePoint, Teams, and OneDrive. Configure and manage devices using Microsoft Intune and Autopilot. Provide first-line support for Zoho Books, Desk, and CRM. Act as the first point of contact for IT support requests. Troubleshoot hardware, software, and connectivity issues. Log and triage support tickets, gather user feedback More ❯
Employment Type: Advanced apprenticeships, Work From Home
BUSINESS INSIGHT 3, PRESTON TECHNOLOGY CENTRE MA, PRESTON, LANCASHIRE, England
BUSINESS INSIGHT 3 LTD
grow. Role Administer and support our Microsoft 365 environment, including Exchange, SharePoint, Teams, and OneDrive. Configure and manage devices using Microsoft Intune and Autopilot. Provide first-line support for Zoho Books, Desk, and CRM. Act as the first point of contact for IT support requests. Troubleshoot hardware, software, and connectivity issues. Log and triage support tickets, gather user feedback More ❯
is highly proficient in SQL and Power BI, can interpret and visualise complex data, and understands the value of reporting in a consultancy and programme-delivery context. Experience with Zoho Analytics and Salesforce is a bonus. Key Responsibilities Data Management & Reporting Write and maintain efficient SQL queries to extract, transform, and load (ETL) data from various sources Develop scalable … a clear, actionable format for non-technical stakeholders Identify opportunities to automate manual reporting and analysis processes Contribute to standardising and documenting internal analytics processes and best practices Use Zoho Analytics where applicable to support our BI stack Leverage Salesforce data for deeper reporting and client segmentation Requirements Required Skills & Experience 2-5 years of experience as a Data … skills, and ability to explain data to non-technical users Degree in a relevant field such as Data Science, Business Analytics, Computer Science, or equivalent practical experience Experience using Zoho Analytics for data visualisation and reporting Familiarity with Salesforce CRM data and integrations Experience with cloud-based data platforms or APIs (e.g., Azure, AWS, REST APIs) Previous exposure to More ❯
A data-driven mindset with a passion for innovation Desirable Experience in the healthcare or pharmacy sector Certifications in SEO, Google Analytics, or digital media Knowledge of platforms like Zoho for social media management More ❯
