Customer Service Jobs in Bolton

Customer Service
Manchester > Bolton

The table below provides summary statistics for permanent job vacancies advertised in Bolton requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 15 November 2024, comparing them to the same period in the previous two years.

6 months to
15 Nov 2024
Same period 2023 Same period 2022
Rank 9 11 24
Rank change year-on-year +2 +13 -10
Permanent jobs citing Customer Service 26 4 2
As % of all permanent jobs advertised in Bolton 22.03% 7.69% 1.94%
As % of the Processes & Methodologies category 28.26% 7.84% 1.94%
Number of salaries quoted 19 4 0
10th Percentile £24,196 - -
25th Percentile £27,875 £28,750 -
Median annual salary (50th Percentile) £42,500 £29,500 -
Median % change year-on-year +44.07% - -
75th Percentile £43,750 £32,375 -
90th Percentile - £36,200 -
Manchester median annual salary £40,000 £36,750 £33,000
% change year-on-year +8.84% +11.36% -25.00%

All Process and Methodology Skills
Bolton

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Bolton.

Permanent vacancies with a requirement for process or methodology skills 92 51 103
As % of all permanent jobs advertised in Bolton 77.97% 98.08% 100.00%
Number of salaries quoted 46 37 30
10th Percentile £24,196 £28,900 £25,000
25th Percentile £30,000 £29,500 £26,313
Median annual salary (50th Percentile) £42,500 £50,000 £32,000
Median % change year-on-year -15.00% +56.25% -8.57%
75th Percentile £53,438 £55,000 £50,000
90th Percentile £60,000 £66,000 £55,500
Manchester median annual salary £55,000 £59,556 £55,000
% change year-on-year -7.65% +8.28% +3.09%

Customer Service
Job Vacancy Trend in Bolton

Job postings citing Customer Service as a proportion of all IT jobs advertised in Bolton.

Job vacancy trend for Customer Service in Bolton

Customer Service
Salary Trend in Bolton

3-month moving average salary quoted in jobs citing Customer Service in Bolton.

Salary trend for Customer Service in Bolton

Customer Service
Salary Histogram in Bolton

Salary distribution for jobs citing Customer Service in Bolton over the 6 months to 15 November 2024.

Salary histogram for Customer Service in Bolton

Customer Service
Co-occurring Skills and Capabilities in Bolton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.85%) Camunda
1 1 (3.85%) Microsoft Exchange
1 1 (3.85%) nginx
1 1 (3.85%) SharePoint
Applications
1 14 (53.85%) Microsoft Excel
1 14 (53.85%) Microsoft Office
1 14 (53.85%) Microsoft PowerPoint
2 1 (3.85%) Spreadsheet
Cloud Services
1 4 (15.38%) Power Platform
2 3 (11.54%) Microsoft 365
3 2 (7.69%) IBM Cloud
4 1 (3.85%) AWS
4 1 (3.85%) OpenShift
Communications & Networking
1 1 (3.85%) Firewall
1 1 (3.85%) PBX
1 1 (3.85%) TCP/IP
1 1 (3.85%) Unified Communications
1 1 (3.85%) VoIP
1 1 (3.85%) VPN
1 1 (3.85%) Wi-Fi
Database & Business Intelligence
1 4 (15.38%) Power BI
2 1 (3.85%) Data Warehouse
2 1 (3.85%) MongoDB
2 1 (3.85%) Oracle Database
Development Applications
1 1 (3.85%) Git
1 1 (3.85%) Maven
General
1 17 (65.38%) Social Skills
2 16 (61.54%) Analytical Skills
3 15 (57.69%) Finance
4 14 (53.85%) Presentation Skills
5 6 (23.08%) Billing
5 6 (23.08%) Games
5 6 (23.08%) Retail
6 2 (7.69%) Inclusion and Diversity
6 2 (7.69%) Public Sector
7 1 (3.85%) Telecoms
Job Titles
1 16 (61.54%) Analyst
2 14 (53.85%) Financial Analyst
3 4 (15.38%) Report Analyst
4 1 (3.85%) AWS Engineer
4 1 (3.85%) Cybersecurity Manager
4 1 (3.85%) Forecast Analyst
4 1 (3.85%) IT Analyst
4 1 (3.85%) IT Support
4 1 (3.85%) IT Support Analyst
4 1 (3.85%) Java Engineer
4 1 (3.85%) Project Manager
4 1 (3.85%) Project Manager - Cybersecurity
4 1 (3.85%) Security Manager
4 1 (3.85%) Security Project Manager
4 1 (3.85%) Senior Java Engineer
4 1 (3.85%) Support Analyst
4 1 (3.85%) Support Engineer
4 1 (3.85%) Technical Engineer
4 1 (3.85%) Technical Support
4 1 (3.85%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 1 (3.85%) KeystoneJS
1 1 (3.85%) Node.js
1 1 (3.85%) React
1 1 (3.85%) Swagger
Miscellaneous
1 15 (57.69%) Social Media
2 2 (7.69%) Blockchain
2 2 (7.69%) e-Learning
2 2 (7.69%) Hybrid Cloud
3 1 (3.85%) Client/Server
3 1 (3.85%) Data Protection Act
3 1 (3.85%) Freedom of Information
3 1 (3.85%) IVR
3 1 (3.85%) Video Conferencing
3 1 (3.85%) Virtual Team
Operating Systems
1 15 (57.69%) Windows
2 14 (53.85%) Windows Vista
Processes & Methodologies
1 15 (57.69%) Budgeting
1 15 (57.69%) Decision-Making
2 14 (53.85%) Business Intelligence
2 14 (53.85%) Financial Modelling
2 14 (53.85%) Mathematics
2 14 (53.85%) Scorecard
3 6 (23.08%) Customer Experience
3 6 (23.08%) Value Proposition
4 4 (15.38%) Budgeting and Forecasting
5 2 (7.69%) Artificial Intelligence
5 2 (7.69%) Coaching
5 2 (7.69%) Mentoring
5 2 (7.69%) SDLC
6 1 (3.85%) Asset Management
6 1 (3.85%) Change Management
6 1 (3.85%) Computer Science
6 1 (3.85%) PRINCE
6 1 (3.85%) Project Management
6 1 (3.85%) Software Engineering
6 1 (3.85%) TDD
Programming Languages
1 2 (7.69%) Java
2 1 (3.85%) JavaScript
2 1 (3.85%) Lua
2 1 (3.85%) SQL
Qualifications
1 21 (80.77%) DBS Check
2 15 (57.69%) Degree
3 14 (53.85%) ACCA
3 14 (53.85%) CIMA
4 4 (15.38%) AAT
5 2 (7.69%) Security Cleared
6 1 (3.85%) A+ Certification
6 1 (3.85%) PMI Certification
6 1 (3.85%) PMP
6 1 (3.85%) PRINCE2 Certification
Quality Assurance & Compliance
1 1 (3.85%) Cyber Essentials
1 1 (3.85%) SLA
System Software
1 1 (3.85%) Active Directory
1 1 (3.85%) Docker
Vendors
1 15 (57.69%) Microsoft
2 2 (7.69%) IBM
2 2 (7.69%) Red Hat
3 1 (3.85%) Google
3 1 (3.85%) Oracle