1st Line Support Jobs in Cambridgeshire

First Line Support
East of England > Cambridgeshire

The median First Line Support salary in Cambridgeshire is £26,000 per year, according to job vacancies posted during the 6 months leading to 14 November 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 Nov 2024
Same period 2023 Same period 2022
Rank 77 54 144
Rank change year-on-year -23 +90 -12
Permanent jobs requiring a 1st Line Support 10 13 3
As % of all permanent jobs advertised in Cambridgeshire 0.92% 2.28% 0.15%
As % of the Job Titles category 1.00% 2.43% 0.17%
Number of salaries quoted 6 13 3
10th Percentile £23,375 - -
25th Percentile £25,000 £21,000 £21,000
Median annual salary (50th Percentile) £26,000 £22,000 £22,000
Median % change year-on-year +18.18% - +4.76%
75th Percentile £27,000 £27,000 £23,125
90th Percentile £28,500 - £23,200
East of England median annual salary £26,000 £23,500 £23,500
% change year-on-year +10.64% - +11.90%

All Permanent IT Job Vacancies
Cambridgeshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Cambridgeshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cambridgeshire with a recognized job title 1,002 534 1,784
% of permanent jobs with a recognized job title 92.61% 93.52% 92.01%
Number of salaries quoted 538 342 873
10th Percentile £30,000 £27,775 £29,000
25th Percentile £40,000 £39,000 £37,500
Median annual salary (50th Percentile) £55,000 £53,750 £52,500
Median % change year-on-year +2.33% +2.38% +7.46%
75th Percentile £73,750 £69,250 £66,250
90th Percentile £85,000 £85,750 £77,500
East of England median annual salary £52,795 £52,500 £52,500
% change year-on-year +0.56% - +10.53%

1st Line Support
Job Vacancy Trend in Cambridgeshire

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for 1st Line Support in Cambridgeshire

1st Line Support
Salary Trend in Cambridgeshire

3-month moving average salary quoted in jobs citing 1st Line Support in Cambridgeshire.

Salary trend for 1st Line Support in Cambridgeshire

1st Line Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Cambridgeshire region over the 6 months to 14 November 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cambridge -9 9 £26,000 +18.18%
Peterborough -7 1 £23,500 -
1st Line Support
East of England

1st Line Support Skill Set
Top 16 Co-occurring Skills and Capabilities in Cambridgeshire

For the 6 months to 14 November 2024, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridgeshire region featuring 1st Line Support in the job title.

1 9 (90.00%) Active Directory
2 8 (80.00%) Microsoft 365
3 5 (50.00%) Windows
4 4 (40.00%) SharePoint
4 4 (40.00%) Microsoft Exchange
4 4 (40.00%) VPN
4 4 (40.00%) DNS
4 4 (40.00%) Firewall
4 4 (40.00%) Azure
4 4 (40.00%) Microsoft
4 4 (40.00%) Entra ID
5 1 (10.00%) Windows 10
5 1 (10.00%) ServiceNow
5 1 (10.00%) SLA
5 1 (10.00%) Citrix
5 1 (10.00%) Microsoft Office

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (40.00%) Microsoft Exchange
1 4 (40.00%) SharePoint
Applications
1 1 (10.00%) Microsoft Office
Cloud Services
1 8 (80.00%) Microsoft 365
2 4 (40.00%) Azure
2 4 (40.00%) Entra ID
Communications & Networking
1 4 (40.00%) DNS
1 4 (40.00%) Firewall
1 4 (40.00%) VPN
Operating Systems
1 5 (50.00%) Windows
2 1 (10.00%) Windows 10
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 9 (90.00%) Active Directory
Vendors
1 4 (40.00%) Microsoft
2 1 (10.00%) Citrix
2 1 (10.00%) ServiceNow