Customer Experience Jobs in Cambridgeshire

Customer Experience (CX)
East of England > Cambridgeshire

The table below provides summary statistics for permanent job vacancies advertised in Cambridgeshire requiring Customer Experience skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Experience over the 6 months leading up to 13 June 2024, comparing them to the same period in the previous two years.

6 months to
13 Jun 2024
Same period 2023 Same period 2022
Rank 93 92 88
Rank change year-on-year -1 -4 +15
Permanent jobs citing Customer Experience 14 17 90
As % of all permanent jobs advertised in Cambridgeshire 0.80% 1.38% 3.26%
As % of the Processes & Methodologies category 1.03% 1.44% 3.38%
Number of salaries quoted 6 9 32
10th Percentile £32,375 - £29,000
25th Percentile - £36,250 £32,500
Median annual salary (50th Percentile) £35,000 £37,500 £36,900
Median % change year-on-year -6.67% +1.63% +5.43%
75th Percentile £39,406 £38,750 £45,000
90th Percentile £40,875 £57,500 £54,250
East of England median annual salary £47,500 £50,000 £48,250
% change year-on-year -5.00% +3.63% +1.58%

All Process and Methodology Skills
Cambridgeshire

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Cambridgeshire.

Permanent vacancies with a requirement for process or methodology skills 1,353 1,182 2,665
As % of all permanent jobs advertised in Cambridgeshire 77.09% 95.63% 96.45%
Number of salaries quoted 987 509 931
10th Percentile £29,000 £27,000 £30,500
25th Percentile £37,500 £37,500 £36,250
Median annual salary (50th Percentile) £55,000 £55,000 £51,500
Median % change year-on-year - +6.80% -1.90%
75th Percentile £72,500 £72,500 £66,250
90th Percentile £85,000 £85,150 £80,000
East of England median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -

Customer Experience
Job Vacancy Trend in Cambridgeshire

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Customer Experience in Cambridgeshire

Customer Experience
Salary Trend in Cambridgeshire

3-month moving average salary quoted in jobs citing Customer Experience in Cambridgeshire.

Salary trend for Customer Experience in Cambridgeshire

Customer Experience
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the Cambridgeshire region over the 6 months to 13 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cambridge -1 6 £36,675 -2.20% 14
Customer Experience
East of England

Customer Experience
Co-occurring Skills and Capabilities in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (7.14%) Adobe After Effects
1 1 (7.14%) Adobe Illustrator
1 1 (7.14%) Adobe Premiere
1 1 (7.14%) Adobe XD
1 1 (7.14%) Microsoft Excel
1 1 (7.14%) Photoshop
1 1 (7.14%) Spreadsheet
Cloud Services
1 4 (28.57%) AWS
2 3 (21.43%) Azure
3 1 (7.14%) Amazon EMR
Database & Business Intelligence
1 3 (21.43%) GIS
2 1 (7.14%) Amazon Redshift
2 1 (7.14%) PowerPivot
2 1 (7.14%) QlikView
2 1 (7.14%) Tableau
Development Applications
1 3 (21.43%) Git
1 3 (21.43%) JIRA
General
1 10 (71.43%) Social Skills
2 7 (50.00%) Analytical Skills
3 6 (42.86%) Legal
3 6 (42.86%) Telecoms
4 4 (28.57%) Public Sector
5 1 (7.14%) Finance
5 1 (7.14%) Marketing
5 1 (7.14%) Multimedia
5 1 (7.14%) Organisational Skills
5 1 (7.14%) Retail
Job Titles
1 3 (21.43%) Consultant
1 3 (21.43%) Technical Consultant
2 2 (14.29%) Project Manager
3 1 (7.14%) Analyst
3 1 (7.14%) Business Analyst
3 1 (7.14%) Designer
3 1 (7.14%) Graphic Designer
3 1 (7.14%) Information Manager
3 1 (7.14%) Multimedia Designer
3 1 (7.14%) Senior
3 1 (7.14%) Senior Manager
Libraries, Frameworks & Software Standards
1 3 (21.43%) AngularJS
1 3 (21.43%) HTML
1 3 (21.43%) Semantic UI
1 3 (21.43%) Twitter Bootstrap
2 1 (7.14%) Django
Miscellaneous
1 10 (71.43%) Management Information System
2 3 (21.43%) Driving Licence
2 3 (21.43%) Product Ownership
3 1 (7.14%) Graphic Design
3 1 (7.14%) Mobile App
3 1 (7.14%) Onboarding
3 1 (7.14%) Social Media
Processes & Methodologies
1 7 (50.00%) Network Planning
2 6 (42.86%) Change Management
2 6 (42.86%) Continuous Improvement
2 6 (42.86%) Problem-Solving
2 6 (42.86%) Quality Management
3 4 (28.57%) Data Analysis
3 4 (28.57%) Document Management
4 3 (21.43%) CRM
4 3 (21.43%) Customer Service
4 3 (21.43%) Data Modelling
4 3 (21.43%) Migration
4 3 (21.43%) Tech Ops
5 2 (14.29%) Coaching
5 2 (14.29%) Community of Practice
5 2 (14.29%) Mentoring
5 2 (14.29%) Objectives and Key Results
6 1 (7.14%) Analytics
6 1 (7.14%) Cost Reduction
6 1 (7.14%) Performance Metrics
6 1 (7.14%) User Experience
Programming Languages
1 3 (21.43%) JavaScript
2 1 (7.14%) Python
2 1 (7.14%) R
2 1 (7.14%) SQL
2 1 (7.14%) VBA
Qualifications
1 7 (50.00%) Degree
2 2 (14.29%) DBS Check
Quality Assurance & Compliance
1 6 (42.86%) ISO 9001
1 6 (42.86%) NEBOSH
Vendors
1 3 (21.43%) Salesforce
2 1 (7.14%) Autodesk
2 1 (7.14%) Microsoft
2 1 (7.14%) MicroStrategy
2 1 (7.14%) Oracle