Customer Service Jobs in the City of Westminster

Customer Service
Central London > City of Westminster

The table below provides summary statistics for permanent job vacancies advertised in the City of Westminster requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 14 November 2024, comparing them to the same period in the previous two years.

6 months to
14 Nov 2024
Same period 2023 Same period 2022
Rank 68 10 15
Rank change year-on-year -58 +5 +1
Permanent jobs citing Customer Service 15 5 8
As % of all permanent jobs advertised in the City of Westminster 3.59% 12.20% 8.51%
As % of the Processes & Methodologies category 3.64% 12.20% 8.89%
Number of salaries quoted 7 4 3
10th Percentile £31,650 - £32,315
25th Percentile £32,750 £33,250 £33,911
Median annual salary (50th Percentile) £33,500 £39,750 £37,669
Median % change year-on-year -15.72% +5.53% +0.45%
75th Percentile £54,625 £46,250 £38,764
90th Percentile £79,000 £48,500 -
Central London median annual salary £48,000 £39,250 £45,500
% change year-on-year +22.29% -13.74% +18.18%

All Process and Methodology Skills
City of Westminster

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the City of Westminster.

Permanent vacancies with a requirement for process or methodology skills 412 41 90
As % of all permanent jobs advertised in the City of Westminster 98.56% 100.00% 95.74%
Number of salaries quoted 79 34 64
10th Percentile £48,750 £46,500 £44,000
25th Percentile £50,000 £54,063 £53,201
Median annual salary (50th Percentile) £60,000 £91,250 £67,500
Median % change year-on-year -34.25% +35.19% +75.32%
75th Percentile £68,750 £150,000 £87,500
90th Percentile £86,250 - £116,250
Central London median annual salary £75,000 £74,000 £75,000
% change year-on-year +1.35% -1.33% +7.14%

Customer Service
Job Vacancy Trend in the City of Westminster

Job postings citing Customer Service as a proportion of all IT jobs advertised in the City of Westminster.

Job vacancy trend for Customer Service in the City of Westminster

Customer Service
Salary Trend in the City of Westminster

3-month moving average salary quoted in jobs citing Customer Service in the City of Westminster.

Salary trend for Customer Service in the City of Westminster

Customer Service
Salary Histogram in the City of Westminster

Salary distribution for jobs citing Customer Service in the City of Westminster over the 6 months to 14 November 2024.

Salary histogram for Customer Service in the City of Westminster

Customer Service
Job Locations in the City of Westminster

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the City of Westminster region over the 6 months to 14 November 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Westminster 0 7 £33,500 -2.90% 2
Customer Service
Central London

Customer Service
Co-occurring Skills and Capabilities in the City of Westminster by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (26.67%) SharePoint
2 1 (6.67%) CMS
Applications
1 4 (26.67%) Microsoft Excel
Cloud Services
1 5 (33.33%) Azure
1 5 (33.33%) Microsoft 365
2 4 (26.67%) Entra ID
2 4 (26.67%) OneDrive
3 1 (6.67%) Figma
Communications & Networking
1 4 (26.67%) Broadband
Development Applications
1 1 (6.67%) Git
1 1 (6.67%) webpack
General
1 4 (26.67%) Finance
1 4 (26.67%) Retail
2 3 (20.00%) Inclusion and Diversity
2 3 (20.00%) Social Skills
3 1 (6.67%) Analytical Skills
Job Titles
1 6 (40.00%) Support Engineer
2 5 (33.33%) Junior
2 5 (33.33%) Junior Support Engineer
3 4 (26.67%) IT Engineer
3 4 (26.67%) IT Support
3 4 (26.67%) IT Support Engineer
3 4 (26.67%) Junior IT Engineer
3 4 (26.67%) Junior IT Support
3 4 (26.67%) Supply Chain Manager
4 2 (13.33%) Sales Representative
5 1 (6.67%) Developer
5 1 (6.67%) Senior
5 1 (6.67%) Senior Support Engineer
5 1 (6.67%) Web Developer
Libraries, Frameworks & Software Standards
1 1 (6.67%) CSS
1 1 (6.67%) Eleventy
1 1 (6.67%) HTML
1 1 (6.67%) Next.js
1 1 (6.67%) React
1 1 (6.67%) Sass
1 1 (6.67%) Tailwind CSS
Miscellaneous
1 4 (26.67%) Driving Licence
1 4 (26.67%) Social Media
2 1 (6.67%) Self-Motivation
Operating Systems
1 6 (40.00%) Windows
2 4 (26.67%) Windows 10
Processes & Methodologies
1 5 (33.33%) Project Management
2 4 (26.67%) Agile
2 4 (26.67%) Analytics
2 4 (26.67%) Change Management
2 4 (26.67%) Portfolio Management
2 4 (26.67%) Programme Management
2 4 (26.67%) Prototyping
2 4 (26.67%) Stakeholder Management
2 4 (26.67%) Validation
3 3 (20.00%) Problem-Solving
4 2 (13.33%) Continuous Improvement
5 1 (6.67%) Data Protection
5 1 (6.67%) Escalation Management
5 1 (6.67%) Mentoring
5 1 (6.67%) Process Improvement
5 1 (6.67%) Responsive Web Design
5 1 (6.67%) Root Cause Analysis
5 1 (6.67%) SEO
5 1 (6.67%) Web Development
5 1 (6.67%) Workflow
Programming Languages
1 4 (26.67%) SQL
2 1 (6.67%) JavaScript
2 1 (6.67%) TypeScript
Qualifications
1 4 (26.67%) Degree
1 4 (26.67%) PMP
System Software
1 4 (26.67%) Active Directory
Systems Management
1 4 (26.67%) Microsoft Intune
Vendors
1 5 (33.33%) Microsoft