IT Support Jobs in Gloucestershire

IT Support
South West > Gloucestershire

The median IT Support salary in Gloucestershire is £28,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 59 71 113
Rank change year-on-year +12 +42 -13
Permanent jobs requiring an IT Support 85 47 27
As % of all permanent jobs advertised in Gloucestershire 4.54% 3.94% 1.85%
As % of the Job Titles category 4.67% 4.65% 1.89%
Number of salaries quoted 68 28 27
10th Percentile £23,850 £22,850 £21,530
25th Percentile £25,625 £25,000 £24,400
Median annual salary (50th Percentile) £28,000 £33,750 £32,500
Median % change year-on-year -17.04% +3.85% +41.30%
75th Percentile £32,500 £36,000 £51,000
90th Percentile £43,625 £45,000 £55,000
South West median annual salary £28,000 £30,750 £29,000
% change year-on-year -8.94% +6.03% +16.00%

All Permanent IT Job Vacancies
Gloucestershire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Gloucestershire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Gloucestershire with a recognized job title 1,819 1,011 1,428
% of permanent jobs with a recognized job title 97.12% 84.82% 97.61%
Number of salaries quoted 1,289 480 782
10th Percentile £27,500 £30,000 £28,750
25th Percentile £35,000 £37,500 £37,500
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% +5.26%
75th Percentile £62,500 £72,813 £63,750
90th Percentile £75,000 £82,500 £71,250
South West median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +11.11%

IT Support
Job Vacancy Trend in Gloucestershire

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Gloucestershire.

Job vacancy trend for IT Support in Gloucestershire

IT Support
Salary Trend in Gloucestershire

3-month moving average salary quoted in jobs citing IT Support in Gloucestershire.

Salary trend for IT Support in Gloucestershire

IT Support
Salary Histogram in Gloucestershire

Salary distribution for jobs citing IT Support in Gloucestershire over the 6 months to 12 June 2024.

Salary histogram for IT Support in Gloucestershire

IT Support
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Gloucestershire region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cheltenham -1 24 £28,250 +13.00% 2
Gloucester -10 15 £28,000 -37.78% 2
Stroud - 12 £27,000 - 1
Tewkesbury -1 11 £31,250 +52.44% 2
Wotton-under-Edge - 7 - -
Fairford - 1 £24,000 -
IT Support
South West

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Gloucestershire

For the 6 months to 12 June 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Gloucestershire region featuring IT Support in the job title.

1 40 (47.06%) Windows
2 33 (38.82%) Social Skills
2 33 (38.82%) Customer Service
3 31 (36.47%) Microsoft
4 30 (35.29%) Microsoft 365
5 26 (30.59%) Firewall
6 23 (27.06%) Active Directory
7 19 (22.35%) Problem-Solving
8 18 (21.18%) Azure
9 17 (20.00%) ITIL
10 16 (18.82%) VPN
11 14 (16.47%) Microsoft Office
12 12 (14.12%) B2B
12 12 (14.12%) SLA
12 12 (14.12%) Telecoms
12 12 (14.12%) Driving Licence
12 12 (14.12%) Windows Server
12 12 (14.12%) Fault Analysis
12 12 (14.12%) Customer Experience
13 11 (12.94%) Problem Management
14 10 (11.76%) DV Cleared
14 10 (11.76%) Security Cleared
14 10 (11.76%) Antivirus Management
14 10 (11.76%) Wireless
14 10 (11.76%) Advertising
14 10 (11.76%) Linux
15 9 (10.59%) DHCP
16 8 (9.41%) VMware
16 8 (9.41%) Inclusion and Diversity
16 8 (9.41%) Windows 10

IT Support Skill Set
Co-occurring Skills and Capabilities in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (7.06%) Microsoft Exchange
2 5 (5.88%) SharePoint
Applications
1 14 (16.47%) Microsoft Office
2 1 (1.18%) Microsoft PowerPoint
Business Applications
1 2 (2.35%) Oracle Receivables
Cloud Services
1 30 (35.29%) Microsoft 365
2 18 (21.18%) Azure
3 2 (2.35%) Entra ID
4 1 (1.18%) Adobe Creative Cloud
4 1 (1.18%) OneDrive
Communications & Networking
1 26 (30.59%) Firewall
2 16 (18.82%) VPN
3 10 (11.76%) Wireless
4 9 (10.59%) DHCP
5 7 (8.24%) DNS
5 7 (8.24%) TCP/IP
6 4 (4.71%) LAN
6 4 (4.71%) WAN
6 4 (4.71%) Wi-Fi
7 2 (2.35%) Internet
7 2 (2.35%) IPv4
7 2 (2.35%) VoIP
Database & Business Intelligence
1 2 (2.35%) Crystal Reports
1 2 (2.35%) Oracle Reports
Development Applications
1 2 (2.35%) Visual Studio
General
1 33 (38.82%) Social Skills
2 12 (14.12%) Telecoms
3 10 (11.76%) Advertising
4 8 (9.41%) Inclusion and Diversity
5 5 (5.88%) Analytical Skills
5 5 (5.88%) Manufacturing
6 4 (4.71%) Finance
7 3 (3.53%) Organisational Skills
8 1 (1.18%) Retail
Miscellaneous
1 12 (14.12%) Driving Licence
2 5 (5.88%) Self-Motivation
3 4 (4.71%) Replication
3 4 (4.71%) Smartphone
4 2 (2.35%) Augmented Reality
4 2 (2.35%) Virtual Reality
5 1 (1.18%) Apple TV
Operating Systems
1 40 (47.06%) Windows
2 12 (14.12%) Windows Server
3 10 (11.76%) Linux
4 8 (9.41%) Windows 10
5 6 (7.06%) Windows Server 2012
6 4 (4.71%) Windows 8
6 4 (4.71%) Windows Server 2016
7 2 (2.35%) Windows 2000
7 2 (2.35%) Windows 7
7 2 (2.35%) Windows Server 2008
7 2 (2.35%) Windows XP
Processes & Methodologies
1 33 (38.82%) Customer Service
2 19 (22.35%) Problem-Solving
3 17 (20.00%) ITIL
4 12 (14.12%) B2B
4 12 (14.12%) Customer Experience
4 12 (14.12%) Fault Analysis
5 11 (12.94%) Problem Management
6 10 (11.76%) Antivirus Management
7 7 (8.24%) PDCA
7 7 (8.24%) Service Delivery
8 6 (7.06%) Incident Management
8 6 (7.06%) Migration
9 5 (5.88%) Mathematics
9 5 (5.88%) Mobile Device Management
10 4 (4.71%) Agile
10 4 (4.71%) Co-Creation
11 3 (3.53%) Mentoring
11 3 (3.53%) Proactive Monitoring
11 3 (3.53%) Security Operations
12 2 (2.35%) Presales
Programming Languages
1 4 (4.71%) SQL
2 2 (2.35%) PowerShell
Qualifications
1 10 (11.76%) DV Cleared
1 10 (11.76%) Security Cleared
2 8 (9.41%) Degree
3 7 (8.24%) Microsoft Certification
4 5 (5.88%) MCSE
5 4 (4.71%) SC Cleared
6 3 (3.53%) ITIL Certification
7 2 (2.35%) DBS Check
7 2 (2.35%) MCDST
7 2 (2.35%) MCITP
7 2 (2.35%) MCSA
Quality Assurance & Compliance
1 12 (14.12%) SLA
2 4 (4.71%) ISO/IEC 27001
3 2 (2.35%) GDPR
System Software
1 23 (27.06%) Active Directory
2 6 (7.06%) VMware Infrastructure
3 2 (2.35%) Hyper-V
3 2 (2.35%) Virtual Servers
Systems Management
1 4 (4.71%) WSUS
Vendors
1 31 (36.47%) Microsoft
2 8 (9.41%) VMware
3 4 (4.71%) Sophos
3 4 (4.71%) Veeam
4 2 (2.35%) Citrix
4 2 (2.35%) Oracle
5 1 (1.18%) Adobe
5 1 (1.18%) Apple