ITSM Jobs in Kent

IT Service Management (ITSM)
South East > Kent

The table below provides summary statistics for permanent job vacancies advertised in Kent requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 81 52 115
Rank change year-on-year -29 +63 -45
Permanent jobs citing ITSM 29 41 17
As % of all permanent jobs advertised in Kent 1.77% 4.12% 1.13%
As % of the Processes & Methodologies category 2.27% 4.33% 1.17%
Number of salaries quoted 7 15 15
10th Percentile - - £35,280
25th Percentile £29,000 £50,000 £36,500
Median annual salary (50th Percentile) £30,000 £55,000 £47,500
Median % change year-on-year -45.45% +15.79% +52.00%
75th Percentile £31,000 £62,500 £50,000
90th Percentile £35,400 £77,750 £57,500
South East median annual salary £51,000 £51,000 £47,500
% change year-on-year - +7.37% -5.00%

All Process and Methodology Skills
Kent

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Kent.

Permanent vacancies with a requirement for process or methodology skills 1,277 947 1,457
As % of all permanent jobs advertised in Kent 77.77% 95.27% 97.00%
Number of salaries quoted 922 483 711
10th Percentile £26,250 £27,500 £27,000
25th Percentile £32,500 £35,000 £34,250
Median annual salary (50th Percentile) £45,000 £47,500 £45,000
Median % change year-on-year -5.26% +5.56% +5.88%
75th Percentile £60,000 £60,800 £60,000
90th Percentile £70,000 £68,750 £80,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

ITSM
Job Vacancy Trend in Kent

Job postings citing ITSM as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for ITSM in Kent

ITSM
Salary Trend in Kent

3-month moving average salary quoted in jobs citing ITSM in Kent.

Salary trend for ITSM in Kent

ITSM
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Kent region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tonbridge - 1 £40,000 -
ITSM
South East

ITSM
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 14 (48.28%) Social Skills
2 11 (37.93%) Analytical Skills
3 2 (6.90%) Documentation Skills
Job Titles
1 26 (89.66%) Analyst
1 26 (89.66%) ITSM Analyst
2 14 (48.28%) Change Analyst
3 12 (41.38%) Problem Analyst
4 2 (6.90%) Developer
4 2 (6.90%) Senior
4 2 (6.90%) Senior Developer
4 2 (6.90%) Senior ServiceNow Developer
4 2 (6.90%) ServiceNow Developer
5 1 (3.45%) IT Manager
Libraries, Frameworks & Software Standards
1 2 (6.90%) CSS
1 2 (6.90%) HTML
Miscellaneous
1 12 (41.38%) Product Ownership
2 2 (6.90%) CMDB
Operating Systems
1 1 (3.45%) Mac OS
1 1 (3.45%) Windows
1 1 (3.45%) Windows 10
Processes & Methodologies
1 27 (93.10%) Service Management
2 26 (89.66%) ITIL
3 14 (48.28%) Analytics
3 14 (48.28%) Change Management
3 14 (48.28%) Configuration Management
3 14 (48.28%) Data Analytics
4 12 (41.38%) Problem Management
5 11 (37.93%) Customer Service
5 11 (37.93%) Proactive Monitoring
6 2 (6.90%) Customer Engagement
6 2 (6.90%) Operations Management
7 1 (3.45%) Disaster Recovery
7 1 (3.45%) IT Strategy
7 1 (3.45%) Time Management
Programming Languages
1 2 (6.90%) JavaScript
Quality Assurance & Compliance
1 14 (48.28%) Sarbanes-Oxley
2 2 (6.90%) GRC
Vendors
1 13 (44.83%) Snow
2 2 (6.90%) ServiceNow
3 1 (3.45%) Microsoft